User Guide: Advanced and Custmized Net Cnference Pwered by Cisc WebEx Technlgy Prductivity Tls USER GUIDE Verizn Net Cnferencing h l M ti C t Advanced and Custmized Net Cnference Pwered by Cisc WebEx Technlgy Installing and Using Prductivity Tls T utilize yur WebEx Net Cnferencing Service frm applicatins yu use every day: Yu can install WebEx Prductivity Tls t start r jin meetings instantly using One-Click, Micrsft Office, Web brwsers, Micrsft Outlk, IBM Ltus Ntes, and instant messengers; r t schedule meetings using Micrsft Outlk r IBM Ltus Ntes, withut ging t yur WebEx service site. After yu install WebEx Prductivity Tls, yu can lg in and set ptins fr yur WebEx accunt, set meeting ptins fr instant meetings and scheduled meetings, set preferences fr the One-Click panel, and select which Prductivity Tls yu will use with WebEx. This user guide is intended t instruct yu n hw t Dwnlad and use the Prductivity Tls Plug-In. The Prductivity Tls Plug-In prvides yu with the ability t schedule yur Net Cnferences (including audi integratin) frm applicatins yu use everyday. Nte: Please fllw the instructins in the Advanced and Custmized Net Cnference User Guide t establish yur Advanced and/r Custmized Net Cnference subscriptin in rder t schedule and cnduct net cnferences frm Manage My Meetings r yur WebEx hmepage. Prductivity Tls include integratin with WebEx services via: Micrsft Outlk Ltus Ntes One-Click Instant messengers: Yah Messenger Ggle Talk Skype AOL Windws Messenger Ltus Sametime Micrsft Office applicatins: Wrd Excel PwerPint Micrsft Internet Explrer Mzilla Firefx Prductivity Tls Dwnlad: Befre installing WebEx Prductivity Tls, ensure that yur cmputer meets the fllwing minimum system requirements: Micrsft Windws 2000, XP, 2003, Vista Micrsft Internet Explrer 6.0 SP1 r 7.0, r Firefx 2.0 r 3.0 Intel x86 (Pentium 400MHZ +) r cmpatible prcessr JavaScript and ckies enabled in the brwser T install the Prductivity Tls sftware please, fllwing these instructins: G t: https://e-meetings.veriznbusiness.cm G t Leader Tls and click n the Net Cnferencing Plug-Ins in the drp dwn menu Dwn lad the Dwnlad Prductivity Tls Plug-In: Click n Run and fllw the instructins After the installatin is cmplete, WebEx integratin ptins appear in Micrsft Outlk allwing yu t quickly schedule an nline meeting. 1
User Guide: Advanced and Custmized Net Cnference Pwered by Cisc WebEx Technlgy Prductivity Tls The fllwing table describes the WebEx Integratin tlbar buttns. Buttn One-Click Meeting Schedule Meeting WebEx Settings Descriptin Starts a One-Click meeting. A One-Click meeting is an instant meeting that yu can start at any time, withut having t schedule the meeting in advance. Fr details, refer t the One-Click User's Guide n yur WebEx service Web site. Yu can specify ptins fr instant meetings n the Instant Meetings tab f the WebEx Settings dialg bx Clicking this buttn pens the Outlk Appintment windw, which cntains Integratin t Outlk ptins fr scheduling an nline meeting. Yu can specify ptins fr scheduled meetings n the Scheduled Meetings tab f the WebEx Settings dialg bx. Nte: the Meeting windw in Outlk als cntains the WebEx integratin ptins. Clicking this buttn pens a menu that prvides the fllwing ptins: My WebEx Lets yu access My WebEx, in which yu can manage yur accunt infrmatin and the meetings that yu scheduled, n yur WebEx service Web site. Fr details abut My WebEx, refer t the nline Help n yur site. Accunt Settings Opens the Accunt tab f the WebEx Settings dialg bx and lets yu specify yur WebEx user accunt infrmatin that is, the URL f yur WebEx service Web site and yur user name and passwrd. Yu can als specify additinal ptins in the WebEx Settings dialg bx, such as ptins fr instant meetings and scheduled meetings. Meeting Templates Lets yu view templates that yu r yur site administratr saved n yur WebEx service Web site. The templates cntain meeting settings. Yu can select the template that meets yur needs. Meeting templates are available nly if site administratin settings allw hsts t use templates fr Outlk. Set Scheduling Permissin Opens the My WebEx Prfile page n which yu can assign a delegate t schedule r edit meetings n yur behalf. Help Lets yu lk up instructins fr using WebEx Integratin t Outlk. Abut Lets yu view the versin number and license and patent infrmatin abut WebEx Integratin t Outlk. Prductivity Tls Setup G T yur Micrsft Outlk page Under the WebEx drp dwn menu, g t Accunt Settings Accunt Accunt ptins allw yu t lg in t yur WebEx service site with yur user name and passwrd. G t the Accunt tab within the WebEx Accunt Settings ptins 2
User Guide: Advanced and Custmized Net Cnference Pwered by Cisc WebEx Technlgy Prductivity Tls Insert the URL fr yur Advanced Net r Custmized Net cnference server in the Site URL field. Enter yur Manage My Meetings username and passwrd Click Remember my passwrd. This will stre the user name and passwrd yu entered s that yu d nt need t enter yur user name and site URL next time yu lg in. Language. Verify the language that is currently selected fr yur WebEx service site. Lcale. Verify the cuntry r lcale that is currently selected fr yur WebEx service site. Time Zne. Verify the time zne that is currently selected fr yur WebEx service site. Change settings fr WebEx service site. Open the My WebEx > My Prfile page n yur WebEx service site, and make changes t yur prfile. Refresh. Refresh the WebEx Settings dialg bx with the mst recent settings frm the WebEx service site. If yu have already setup yur preferred settings n yur Advanced r Custmized Net WebEx site, thse settings will ppulate the WebEx Settings within the Prductivity Tls. Click Apply and then OK. Enter the URL fr yur server Advanced Net: https://van.webex.cm Custmized Net: https://<cmpanyname>.webex.cm Insert yur Manage My Meetings username and passwrd 3
User Guide: Advanced and Custmized Net Cnference Pwered by Cisc WebEx Technlgy Prductivity Tls Instant Meetings: Instant meeting ptins s affect meetings started instantly frm the One-Click panel, Micrsft Office, brwsers, instant messengers, right-click menus, and frm Micrsft Outlk r IBM Ltus Ntes. Instant Meeting ptins affect meetings started instantly frm the One-Click panel, Micrsft Office, brwsers, instant messengers, right-click menus, and frm Micrsft Outlk r IBM Ltus Ntes Service type - Select the service type fr yur Instant Meetings frm the drp dwn menu Meeting Tpic and Meeting Passwrd are required fields Audi Cnference: Yur Audi Cnference infrmatin will pre-ppulate nce yu have set it up in My Audi n the WebEx hmepage. Select Cnference Type frm the drp dwn menu Leader may select t have Participants receive a call back Leader may select t Allw access t glbal numbers 4
User Guide: Advanced and Custmized Net Cnference Pwered by Cisc WebEx Technlgy Prductivity Tls Scheduled Meetings: Scheduled meeting ptins affect meetings scheduled frm Micrsft Office r IBM Ltus Ntes. Scheduled Meetings ptins affect meetings frm Micrsft Office r IBM Ltus Ntes Service type - Select the service type fr yur Scheduled Meetings frm the drp dwn menu. This ptin lists nly the sessin types available fr yur site and user accunt. Meeting passwrd. Require participants t enter the passwrd yu set t jin yur meeting. Yur site may require that all passwrds cmply with security criteria, such as a minimum length and a minimum number f letters, numbers r special characters. Exclude passwrd frm email invitatin. Exclude the meeting passwrd frm the email message that is sent t everyne wh is invited t yur meeting. 5
User Guide: Advanced and Custmized Net Cnference Pwered by Cisc WebEx Technlgy Prductivity Tls List this meeting n the WebEx site. Include this meeting in the meeting calendars n the WebEx service site. Available fr meetings, sales meetings, events, and training sessins nly. Audi Cnference: Yur Audi Cnference infrmatin will pre-ppulate nce yu have set it up in My Audi n the WebEx hmepage. Leader may select t have Participants receive a call back Leader may select Allw access t glbal numbers Leader may select Attendees can als jin telecnference befre starting time Tracking Cde - The Leader may enter their Tracking Cde fr billing purpses. Identify yur department, prject, r ther infrmatin that yur rganizatin wants t assciate with yur meetings. Registratin Leader may select ptins that affect hw attendee registratins are apprved Resurces Leader may select ptins that cntrl hw resurces are used in meetings. (Inf tab and presentatin plays prir t hst jining) One Click One-Click ptins affect the features f the One-Click panel. One-Click ptins affect the features f the One-Click panel Prgram Behavir: (select ) Always stays n tp f every applicatin pen n yur cmputer Start One-Click with Windws Shw One-click n taskbar Shw scheduling functin Start Scheduled Meeting and Schedule Meeting Default Address Bk: Select an email and scheduling prgram fr a default address bk either Micrsft Outlk r IBM Ltus Ntes. 6
User Guide: Advanced and Custmized Net Cnference Pwered by Cisc WebEx Technlgy Prductivity Tls Select the email prgram yu wish t btain yur cntacts email addresses. Clicking n the WebEx One-Click panel pens an address bk frm the email prgram yu select here. Start Meeting Optins: Select Allw me t change meeting tpic when meeting starts Select Allw me t change meeting passwrd when meeting starts Tls Tls ptins determine which prgrams include WebEx integratins and shrtcuts. Tls ptins determine which prgrams include WebEx integratins and shrtcuts Email and Scheduling using Micrsft Outlk r IBM Ltus Ntes. Shw WebEx buttns and cmmands fr scheduling meetings r starting One-Click meetings with Micrsft Outlk r IBM Ltus Ntes using the cntacts and calendar frm Micrsft Outlk. Micrsft applicatins t be used with One-Click: Shw WebEx buttns fr starting a One-Click meeting and autmatically sharing a selected file r dcument frm the fllwing Micrsft Office applicatins: Excel, PwerPint, Wrd 7
User Guide: Advanced and Custmized Net Cnference Pwered by Cisc WebEx Technlgy Prductivity Tls Internet Explrer Windws right-click menus (requires rebt) Shw buttn in Internet Explrer. Shw a WebEx buttn that allws yu t start One-Click meetings frm the Micrsft Internet Explrer tlbar. Shw in Windws right-click menus (requires rebt). Shw a WebEx cmmand that allws yu t start a One-Click meeting and autmatically share a selected file r dcument frm the right-click shrtcut windws available in Windws Explrer. Instant Messengers t be used with One-Click. Shws WebEx buttns and cmmands that allw yu t start a One-Click meeting frm an instant messenger. Yu can select ne r mre f the fllwing instant messengers: Yah, Skype, AOL, Ltus Sametime, Windws Messenger, Yah Messenger Shw buttn in Firefx. Shws a WebEx buttn that allws yu t start instant meetings frm the Firefx tlbar. Scheduling a Meeting frm the Prductivity Tls Yu may begin scheduling meetings via the Outlk tlbar. T d this, simply click: Schedule Meeting Click Add WebEx Meeting 8
User Guide: Advanced and Custmized Net Cnference Pwered by Cisc WebEx Technlgy Prductivity Tls The WebEx Settings bx will appear and yur Manage My Meetings defaults will appear Select the Service type Enter the Meeting passwrd (required) Change any defaults fr this specific meeting (if applicable) Click OK This will bring yu back t the meeting invitatin. Cmplete the T, Subject and Lcatin lines Click Send. This will cntact yur WebEx Service Web Site, add the scheduled meeting t yur Outlk calendar and t yur list f Meetings n yur My WebEx Meetings page and send yur meeting invitatin t yur participants. 9
User Guide: Advanced and Custmized Net Cnference Pwered by Cisc WebEx Technlgy Prductivity Tls Launch yur Meeting T launch yur Net Cnference, simply click the Meeting Reminder that has ppulated in yur Outlk Calendar Click the link lcated under T start this meeting and Lgin t yur accunt Click Start Nw and yur meeting will be launched. Jin a Meeting (participants) Click the link lcated under T jin this meeting and Enter the meeting passwrd Click Jin Nw and the meeting will be launched 10
User Guide: Advanced and Custmized Net Cnference Pwered by Cisc WebEx Technlgy Prductivity Tls Quick Tips fr Presenting Uplad the slides in advance Rehearse the presentatin Have an agenda and checklist Cnduct the meeting in a quiet place Use a headset t keep yur hands free Use plls t engage yur attendees Use the Q&A tl t allw attendees t submit questins t maximize interactin Use the anntatin tls t enhance the presentatin Cntact Us If yu wuld like technical assistance with Net Cnferencing, please cntact us at (866) 449-0701 r (773) 864-4972. Our e-mail address is nettech@veriznbusiness.cm. If yu wuld like t speak t smene immediately, cntact a Cnferencing Specialist. T schedule r change a reservatin, please call yur nearest reservatin center. U.S. 1-800-475-5000 Eurpe +44-207-950-9950 Hng Kng +852-2802-5100 Japan +813-5539-5100 Australia 1-800-505-020 Singapre +65-6883-9144 2009 Verizn. All Rights Reserved. Advanced r Custmized Net Cnference Pwered by Cisc WebEx Technlgy Prductivity Tls 9/09 The Verizn and Verizn Business names and lgs and all ther names, lgs, and slgans identifying Verizn s prducts and services are trademarks and service marks r registered trademarks and service marks f Verizn Trademark Services LLC r its affiliates in the United States and/r ther cuntries. Micrsft and Windws are either registered trademarks r trademarks f Micrsft Crpratin in the United States and/r ther cuntries. All ther trademarks and service marks are the prperty f their respective wners. 11