Auto Attendant, Hunt Group & Call Queue External Number Divert Rates

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Call s: BizPhone Unless otherwise indicated, all charges are calculated per second and are in Australian dollars. Local, National and Fixed Calls to Mobiles Local Call National Calls Calls to all Mobile Networks (excludes international mobiles) Auto Attendant, Hunt Group & Call Queue External Number Divert s Local Call $0.060 per call Flagfall $0.000 National Calls $0.050 per minute Flagfall $0.000 Calls to Mobile Networks (excludes international mobiles) $0.130 per minute Miscellaneous Call s Number Prefix Service Connection Fee (per call) AUD/min 0 Emergency services $0.000 $0.00 1100 Community service - Dial Before You Dig $0.220 $0.00 1194 Community service - time $0.385 $0.00 1196 Community service - weather $0.385 $0.00 1223 Directory assistance - local and national $0.440 $0.00 12711 Pre-selection verification service $0.000 $0.00 13 Local rate service $0.253 $0.00 130 Local rate service $0.253 $0.00 1300 Local rate service $0.253 $0.00 180 Freephone service $0.000 $0.00 1800 Freephone service $0.000 $0.00 1831... and 1832... Supplementary control service $0.000 $0.00 Information is current as of 11/07/2017, is subject to change without notice and all prices quoted include GST V1.3 Page 1

International Call s Flagfall for all calls: $0.00. All prices include GST. Destination $/mi Destination $/min Destination $/min Afghanistan $0.792 Greece $0.209 New Zealand $0.039 Afghanistan Mobile $1.001 Greece Mobile $0.418 New Zealand Mobile $0.220 Albania $0.319 Greenland $1.045 Nicaragua $0.517 Albania Mobile $0.528 Greenland Mobile $1.320 Nicaragua Mobile $0.726 Algeria $0.396 Grenada $0.528 Niger $0.594 Algeria Mobile $0.605 Grenada Mobile $0.737 Niger Mobile $0.803 American Samoa $0.286 Group of Countries $8.800 Nigeria $0.649 American Samoa Mobile $0.484 Guadeloupe $0.418 Nigeria Mobile $0.858 Andorra $0.242 Guadeloupe Mobile $0.627 Niue $1.045 Andorra Mobile $0.451 Guam $0.154 Norfolk Island $1.100 Angola $0.363 Guatemala $0.330 Norfolk Island Mobile $1.100 Angola Mobile $0.572 Guatemala Mobile $0.539 Northern Mariana Islands $0.385 Anguilla $0.484 Guernsey $0.220 Norway $0.121 Antarctica $2.035 Guinea $0.880 Norway Mobile $0.330 Antarctica $2.035 Guinea Mobile $0.880 Oman $0.583 Antigua & Barbuda $0.451 Guinea-Bissau $0.704 Oman Mobile $0.781 Antigua & Barbuda Mobile $0.451 Guyana $0.726 Pakistan $0.693 Argentina $0.286 Guyana Mobile $0.935 Pakistan Mobile $0.902 Argentina Mobile $0.495 Haiti $0.781 Palau $0.616 Armenia $0.451 Haiti Mobile $0.990 Palestinian, Occupied $0.385 Armenia Mobile $0.660 Holy See (Vatican City State) $0.099 Palestinian, Occupied Mobile $0.550 Aruba $0.341 Honduras $0.627 Panama $0.517 Aruba Mobile $0.550 Honduras Mobile $0.836 Panama Mobile $0.715 Ascension $2.145 Hong Kong $0.039 Papua New Guinea $0.660 Austria $0.132 Hong Kong Mobile $0.039 Papua New Guinea Mobile $0.660 Austria Mobile $0.341 Hungary $0.253 Paraguay $0.506 Azerbaijan $0.484 Hungary Mobile $0.451 Paraguay Mobile $0.715 Azerbaijan Mobile $0.682 Iceland $0.187 Peru $0.451 Bahamas $0.220 Iceland Mobile $0.385 Peru Mobile $0.649 Bahamas Mobile $0.220 India $0.044 Philippines $0.220 Bahrain $0.528 India Mobile $0.044 Philippines Mobile $0.418 Bahrain Mobile $0.737 Indonesia $0.198 Poland $0.275 Bangladesh $0.583 Indonesia Mobile $0.286 Poland Mobile $0.484 Bangladesh Mobile $0.792 Inmarsat Atlantic Ocean-East $8.800 Portugal $0.242 Barbados $0.506 Inmarsat Atlantic Ocean-West $8.800 Portugal Mobile $0.451 Barbados Mobile $0.715 Inmarsat Indian Ocean $8.800 Puerto Rico $0.121 Belarus $0.396 Inmarsat Pacific Ocean $8.800 Qatar $0.605 Belarus Mobile $0.605 Inmarsat Single Number Access $8.800 Qatar Mobile $0.814 Belgium $0.121 International Freephone Service $0.000 Reunion $0.517 Belgium Mobile $0.319 International Networks $4.411 Reunion Mobile $0.726 Belize $0.572 International Premium Service $8.800 Romania $0.352 Information is current as of 11/07/2017, is subject to change without notice and all prices quoted include GST V1.3 Page 2

Belize Mobile $0.781 International Public Correspondence Service $8.800 Romania Mobile $0.550 Benin $0.506 International Shared Cost Service $8.800 Russian Federation $0.297 Benin Mobile $0.715 Iran $0.726 Russian Federation Mobile $0.506 Bermuda $0.209 Iran Mobile $0.935 Rwanda $0.836 Bhutan $0.517 Iraq $0.836 Rwanda Mobile $1.045 Bhutan Mobile $0.517 Ireland $0.066 Saint Helena $1.980 Bolivia $0.517 Ireland Mobile $0.418 Saint Kitts and Nevis $0.550 Bolivia Mobile $0.726 Isle of Man $0.039 Saint Lucia $0.528 Bosnia and Herzegovina $0.550 Isle of Man Mobile $0.330 Saint Lucia Mobile $0.737 Bosnia & Herzegovina Mobile $0.341 Israel $0.275 Saint Pierre and Miquelon $0.715 Botswana $0.319 Israel Mobile $0.550 Samoa $0.440 Botswana Mobile $0.517 Italy $0.099 Samoa Mobile $0.583 Brazil $0.253 Italy Mobile $0.385 San Marino $0.286 Brazil Mobile $0.462 Jamaica $0.583 Sao Tome and Principe $2.750 British Indian Ocean Territory $1.276 Destination $/min Destination $/min Destination $/min Brunei Darussalam $0.319 Jamaica Mobile $0.781 Sao Tome and Principe Mobile $2.750 Brunei Darussalam Mobile $0.528 Japan $0.044 Saudi Arabia $0.616 Bulgaria $0.363 Japan Mobile $0.198 Saudi Arabia Mobile $0.814 Bulgaria Mobile $0.572 Jersey $0.039 Senegal $0.847 Burkina Faso $0.748 Jersey Mobile $0.330 Senegal Mobile $1.045 Burkina Faso Mobile $0.748 Jordan $0.627 Serbia and Montenegro $0.517 Burundi $0.528 Jordan Mobile $0.836 Serbia and Montenegro Mobile $0.715 Burundi Mobile $0.737 Kazakhstan $0.616 Seychelles $0.792 Cambodia $0.869 Kazakhstan Mobile $0.825 Seychelles Mobile $1.001 Cambodia Mobile $1.078 Kenya $0.594 Sierra Leone $0.814 Cameroon $0.649 Kenya Mobile $0.803 Sierra Leone Mobile $1.012 Cameroon Mobile $0.847 Kiribati $1.100 Singapore $0.039 Canada $0.039 Kiribati Mobile $1.100 Singapore Mobile $0.039 Canada Mobile $0.039 Korea, Dem Rep of $1.045 Slovakia $0.319 Cape Verde $0.550 Korea, Republic of $0.121 Slovakia Mobile $0.517 Cape Verde Mobile $0.550 Korea, Republic of Mobile $0.319 Slovenia $0.286 Cayman Islands $0.264 Kuwait $0.660 Slovenia Mobile $0.495 Cayman Islands Mobile $0.473 Kuwait Mobile $0.869 Solomon Islands $1.375 Central African Republic $0.704 Kyrgyz Republic $0.550 Solomon Islands Mobile $1.375 Central African Republic Mobile $0.704 Kyrgyz Republic Mobile $0.748 Somalia $1.452 Chad $0.847 Lao People s Dem Rep $0.726 South Africa $0.110 Chad Mobile $1.056 Lao People s Dem Rep Mobile $0.726 South Africa Mobile $0.220 Chile $0.187 Latvia $0.385 Spain $0.165 Chile Mobile $0.385 Latvia Mobile $0.594 Spain Mobile $0.374 China $0.039 Lebanon $0.528 Sri Lanka $0.451 China Mobile $0.055 Lebanon Mobile $0.737 Sri Lanka Mobile $0.660 Colombia $0.308 Lesotho $0.385 St Vincent/Grenadines $0.528 Information is current as of 11/07/2017, is subject to change without notice and all prices quoted include GST V1.3 Page 3

Colombia Mobile $0.308 Lesotho Mobile $0.594 St Vincent/Grenadines Mobile $0.528 Comoros $0.605 Liberia $0.418 Sudan $0.429 Comoros Mobile $0.814 Liberia Mobile $0.627 Sudan Mobile $0.429 Congo $0.550 Libyan Arab Jamahiriya $0.396 Suriname $0.715 Congo Mobile $0.550 Libyan Arab Jamahiriya Mobile $0.605 Suriname Mobile $0.913 Congo, Dem Rep $1.320 Liechtenstein $0.209 Swaziland $0.308 Congo, Dem Rep Mobile $0.759 Lichtenstein Mobile $0.825 Swaziland Mobile $0.517 Cook Islands $0.792 Lithuania $0.396 Sweden $0.121 Cook Islands Mobile $0.792 Lithuania Mobile $0.605 Sweden Mobile $0.319 Costa Rica $0.253 Luxembourg $0.176 Switzerland $0.088 Costa Rica Mobile $0.462 Luxembourg Mobile $0.385 Switzerland Mobile $0.297 Cote D Ivoire $0.880 Macau $0.308 Syria $0.649 Cote D Ivoire Mobile $1.089 Macau Mobile $0.517 Syria Mobile $0.858 Croatia $0.319 Macedonia $0.396 Taiwan $0.039 Croatia Mobile $0.528 Macedonia Mobile $0.913 Taiwan Mobile $0.198 Destination $/min Destination $/min Destination $/min Cuba $1.925 Madagascar $0.704 Tajikistan $0.418 Cuba Mobile $1.925 Madagascar Mobile $0.913 Tajikistan Mobile $0.627 Cyprus $0.286 Malawi $0.407 Tanzania $0.506 Cyprus Mobile $0.495 Malawi Mobile $0.407 Tanzania Mobile $0.506 Czech Republic $0.242 Malaysia $0.055 Thailand $0.055 Czech Republic Mobile $0.451 Malaysia Mobile $0.110 Thailand Mobile $0.110 Denmark $0.121 Maldives $0.726 Timor-Leste $2.035 Denmark Mobile $0.319 Maldives Mobile $0.935 Timor-Leste Mobile $2.035 Djibouti $0.748 Mali $0.781 Togo $0.836 Djibouti Mobile $0.946 Mali Mobile $0.979 Togo Mobile $1.045 Dominica $0.561 Malta $0.242 Tokelau $1.507 Dominica Mobile $0.770 Malta Mobile $0.451 Tonga $0.605 Dominican Republic $0.242 Marshall Islands $0.539 Tonga Mobile $0.605 Dominican Republic Mobile $0.451 Martinique $0.385 Trinidad and Tobago $0.550 Ecuador $0.407 Martinique Mobile $0.594 Trinidad and Tobago Mobile $0.550 Ecuador Mobile $0.616 Mauritania $0.682 Tunisia $0.429 Egypt $0.572 Mauritania Mobile $0.682 Tunisia Mobile $0.638 Egypt Mobile $0.781 Mauritius $0.715 Turkey $0.275 El Salvador $0.352 Mauritius Mobile $0.913 Turkey Mobile $0.484 El Salvador Mobile $0.550 Mayotte $0.627 Turkmenistan $0.671 Equatorial Guinea $0.770 Mayotte Mobile $0.836 Turkmenistan Mobile $0.880 Equatorial Guinea Mobile $0.770 Mexico $0.220 Turks and Caicos Islands $0.517 Eritrea $0.979 Mexico Mobile $0.220 Turks and Caicos Islands Mobile $0.517 Eritrea Mobile $0.979 Micronesia $0.748 Tuvalu $0.748 Estonia $0.286 Micronesia Mobile $0.748 Uganda $0.396 Estonia Mobile $0.495 Misc Services $4.675 Uganda Mobile $0.605 Ethiopia $0.979 Misc Services UN Humanitarian $0.028 Ukraine $0.363 Ethiopia Mobile $1.177 Moldova $0.451 Ukraine Mobile $0.572 Information is current as of 11/07/2017, is subject to change without notice and all prices quoted include GST V1.3 Page 4

Falkland Islands (Malvinas) $1.320 Moldova Mobile $0.660 United Arab Emirates $0.374 Faroe Islands $0.671 Monaco $0.176 United Arab Emirates Mobile $0.583 Faroe Islands Mobile $0.671 Monaco Mobile $0.385 United Kingdom $0.039 Fiji $0.451 Mongolia $0.792 United Kingdom Mobile $0.275 Fiji Mobile $0.660 Mongolia Mobile $0.792 United States $0.039 Finland $0.132 Montserrat $0.627 Universal Personal Telecommunication Service $8.800 Finland Mobile $0.341 Montserrat Mobile $0.627 Uruguay $0.484 France $0.055 Morocco $0.506 Uruguay Mobile $0.682 France Mobile $0.220 Morocco Mobile $0.715 Uzbekistan $0.528 French Guiana $0.418 Mozambique $0.418 Uzbekistan Mobile $0.528 French Guiana Mobile $0.616 Mozambique Mobile $0.418 Vanuatu $0.649 French Polynesia $0.495 Myanmar $0.814 Vanuatu Mobile $0.649 Gabon $0.484 Myanmar Mobile $0.814 Venezuela $0.374 Gabon Mobile $0.682 Namibia $0.275 Venezuela Mobile $0.583 Gambia $0.528 Namibia Mobile $0.484 Vietnam $0.330 Gambia Mobile $0.737 Nauru $1.925 Vietnam Mobile $0.550 Georgia $0.506 Nauru Mobile $1.925 Virgin Islands, British $0.242 Georgia Mobile $0.715 Nepal $0.781 Virgin Islands, U.S. $0.220 Germany $0.039 Nepal Mobile $0.781 Wallis and Futuna Islands $1.925 Germany Mobile $0.330 Netherlands $0.110 Yemen $1.078 Ghana $0.429 Netherlands Antilles $0.286 Yemen Mobile $1.078 Ghana Mobile $0.638 Netherlands Antilles Mobile $0.484 Zambia $0.704 Gibraltar $0.374 Netherlands Mobile $0.319 Zambia Mobile $0.913 Gibraltar Mobile $0.583 New Caledonia $0.539 Zimbabwe $0.385 Global Mobile Satellite System $6.050 New Caledonia Mobile $0.539 Zimbabwe Mobile $0.594 Information is current as of 11/07/2017, is subject to change without notice and all prices quoted include GST V1.3 Page 5