MONITORING OFFICE 365 Via SCOM Waleed Mostafa MVP - Cloud and Datacenter Management Senior Consultant
Table of contents 1 Introduction... 2 2 Prerequisite... 3 3 Install the O365 MP... 4 3.1 Install the Management pack steps... 4 3.2 Import the Management pack steps... 6 3.3 Create the Override O365 Management pack steps... 8 4 Create dedicated Recourse Pool for O365 Monitoring... 10 5 Configure O365 Management pack steps... 13
1 Introduction This Document describes step by step Monitoring Office 365 using SCOM 2012 Sp1 to 2016.
2 Prerequisite In order to successfully Monitor Office 365 using the SCOM you need to do the following: Download Office 365 for this link. Have System Center Operations Manager 2012 Sp1 to 2016 Windows OS 2012 R2 or Windows 2016. Create O365 new user, and do not assign any licenses to that user. Assign that user admin rights.
3 Install the O365 MP After download the O365 MP you can install/import the MP by the following steps. 3.1 Install the Management pack steps Graphical Interface 1. Login the SCOM Server using local admin and SCOM admin Account, locate the downloaded Office 365 Management pack MSI, Right click Install. 2. Accept the License Agreement then click Next.
3. Browse to the Extract file location and select everyone then click next. 4. Confirm the Installation then click Install. 5. Insure that the installation done successfully then click Close.
3.2 Import the Management pack steps After install the Management pack MSI you need to import the MP. Graphical Interface 1. Open the SCOM console, go to Administration, under Management packs right click on Import Management Packs. 2. Select Add then add from disk. 3. Select No.
4. Browse to the MP location file. 5. Click Install 6. Insure the MP imported successfully then click Close.
3.3 Create the Override O365 Management pack steps To do any MP customization you need to create Override MP in order to keep the Rules/Monitors override. Graphical Interface 1. Open the SCOM console, go to Administration, under Management packs right click on Create Management Packs. 2. Enter the Overrides MP Name then Next.
3. Click Create.
4 Create dedicated Recourse Pool for O365 Monitoring Office 365 Management Pack uses agentless monitoring approach. All monitoring workflows that communicate with Office 365 Monitoring API are being executed on Management Servers only. It is possible to create custom Management Server pools to filter the list of Management Servers, which will run Office 365 monitoring workflows (discovery, monitor, rules). To Create Recourse Pool for Office 365: Graphical Interface 1. Open the SCOM console, go to Administration, under Recourse Pool, Click Create Recourse Pool 2. Enter the Recourse Pool Name then Next.
3. In the Pool Membership page, click Add. 4. Click Search without entering anything in the filter field, all available management servers will be displayed. 5. In Available items, select the servers that you want in the resource pool, click Add, and then click OK. 6. Click Next.
7. On the Summary page, review the settings and then click Create. 8. When the wizard completes, click Close
5 Configure O365 Management pack steps To add office 365 monitored subscription you need to run Office 365 wizard There are two options available for monitoring your subscriptions: Monitoring configuration: Microsoft Office 365 user credentials are used And Azure Service Principal is used. The following steps cover Microsoft Office 365 user credentials are used option. Graphical Interface 1. Open the SCOM console, go to Administration, select Office 365 wizard then Add subscription 2. Enter a Subscription Name, Select Use autocreated Azure Service Principal option, and click next.
3. Enter Global Administrator account credentials and click Sign in 4. Choose an O365 pool from the list of available pools. Click Add Subscription. 5. Click Finish to close the Wizard.
6. The new subscription will be added to the Operations Manager, and will appear in Configured Subscriptions list. 7. Go to Monitoring tab Select Office 365 Monitoring Dashboard, Check your Subscription Health Should be Green 8. After around 5 min you will be able to find the O365 Alerts on the MP alerts view.