Documentation Suite Overview VERSION: 9.0 UPDATED: JULY 2016
Copyright Notices Copyright 2002-2016 KEMP Technologies, Inc.. All rights reserved.. KEMP Technologies and the KEMP Technologies logo are registered trademarks of KEMP Technologies, Inc.. KEMP Technologies, Inc. reserves all ownership rights for the LoadMaster product line including software and documentation. The use of the LoadMaster Exchange appliance is subject to the license agreement. Information in this guide may be modified at any time without prior notice. Microsoft Windows is a registered trademarks of Microsoft Corporation in the United States and other countries. All other trademarks and service marks are the property of their respective owners. Limitations: This document and all of its contents are provided as-is. KEMP Technologies has made efforts to ensure that the information presented herein are correct, but makes no warranty, express or implied, about the accuracy of this information. If any material errors or inaccuracies should occur in this document, KEMP Technologies will, if feasible, furnish appropriate correctional notices which Users will accept as the sole and exclusive remedy at law or in equity. Users of the information in this document acknowledge that KEMP Technologies cannot be held liable for any loss, injury or damage of any kind, present or prospective, including without limitation any direct, special, incidental or consequential damages (including without limitation lost profits and loss of damage to goodwill) whether suffered by recipient or third party or from any action or inaction whether or not negligent, in the compiling or in delivering or communicating or publishing this document. Any Internet Protocol (IP) addresses, phone numbers or other data that may resemble actual contact information used in this document are not intended to be actual addresses, phone numbers or contact information. Any examples, command display output, network topology diagrams, and other figures included in this document are shown for illustrative purposes only. Any use of actual addressing or contact information in illustrative content is unintentional and coincidental. Portions of this software are; copyright (c) 2004-2006 Frank Denis. All rights reserved; copyright (c) 2002 Michael Shalayeff. All rights reserved; copyright (c) 2003 Ryan McBride. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. THIS SOFTWARE IS PROVIDED BY THE ABOVE COPYRIGHT HOLDERS ''AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE ABOVE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The views and conclusions contained in the software and documentation are those of the authors and should not be interpreted as representing official policies, either expressed or implied, of the above copyright holders.. Portions of the LoadMaster software are copyright (C) 1989, 1991 Free Software Foundation, Inc. -51 Franklin Street, Fifth Floor, Boston, MA 02110-1301, USA- and KEMP Technologies Inc. is in full compliance of the GNU license requirements, Version 2, June 1991. Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 2
Portions of this software are Copyright (C) 1988, Regents of the University of California. All rights reserved. Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Portions of this software are Copyright (C) 1998, Massachusetts Institute of Technology Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. Portions of this software are Copyright (C) 1995-2004, Jean-loup Gailly and Mark Adler This software is provided 'as-is', without any express or implied warranty. In no event will the authors be held liable for any damages arising from the use of this software. Permission is granted to anyone to use this software for any purpose, including commercial applications, and to alter it and redistribute it freely, subject to the following restrictions: 1. The origin of this software must not be misrepresented; you must not claim that you wrote the original software. If you use this software in a product, an acknowledgment in the product documentation would be appreciated but is not required. 2. Altered source versions must be plainly marked as such, and must not be misrepresented as being the original software. 3. This notice may not be removed or altered from any source distribution. Portions of this software are Copyright (C) 2003, Internet Systems Consortium Permission to use, copy, modify, and/or distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies. THE SOFTWARE IS PROVIDED "AS IS" AND THE AUTHOR DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. Used, under license, U.S. Patent Nos. 6,473,802, 6,374,300, 8,392,563, 8,103,770, 7,831,712, 7,606,912, 7,346,695, 7,287,084 and 6,970,933 Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 3
Table of Contents 1 Introduction... 9 1.1 Document Purpose... 9 1.2 Intended Audience... 9 2 Product Overview Documents... 10 2.1 Free LoadMaster... 10 2.2 LoadMaster Release Notes... 10 2.3 GEO Release Notes... 10 2.4 KEMP Condor... 10 2.5 GEO... 10 2.6 LM5305 FIPS... 10 2.7 KEMP360 Central... 10 2.8 KEMP360 Central Release Notes... 10 2.9 KEMP Multi-Tenant LoadMaster... 11 2.10 KEMP Multi-Tenant LoadMaster Release Notes... 11 3 Configuration Guides... 12 3.1 KEMP Condor WUI... 12 3.2 LoadMaster WUI Configuration... 12 3.3 LoadMaster WUI LM5305 FIPS Configuration... 12 4 Feature Descriptions... 13 4.1 VMware Tools Add-On Package... 13 4.2 Bonding and VLAN... 13 4.3 Content Rules... 13 4.4 DoD Common Access Card Authentication (CAC)... 13 4.5 ESP... 13 4.6 Exchange 2010 Wizard... 13 4.7 GEO... 13 4.8 GEO Sticky DNS... 13 4.9 HA for AWS... 14 4.10 Hardware Security Module (HSM)... 14 4.11 High Availability (HA)... 14 Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 4
4.12 HA for Azure (Classic Interface)... 14 4.13 HA for Azure Resource Manager... 14 4.14 IPsec Tunneling... 14 4.15 KCD Feature Description... 14 4.16 KEMP360 Central... 14 4.17 KEMP360 Central Activation Server... 14 4.18 KEMP Web Application Firewall... 14 4.19 Licensing... 15 4.20 LoadMaster for Amazon GovCloud... 15 4.21 LoadMaster for Amazon Web Services (AWS)... 15 4.22 LoadMaster for Azure (Marketplace)... 15 4.23 LoadMaster for Azure (VM Depot)... 15 4.24 Metered Licensing Management... 15 4.25 MS Terminal Services... 15 4.26 Multi-Tenancy... 15 4.27 Port Following... 15 4.28 RADIUS ESP Authentication... 16 4.29 RSA Two Factor Authentication... 16 4.30 SAML... 16 4.31 Service Provider License Agreement (SPLA)... 16 4.32 SSL Accelerated Services... 16 4.33 SSL Accelerated Services for the LM5305 FIPS... 16 4.34 SubVSs... 16 4.35 System Center Virtual Machine Manager 2012 R2 Plug-In BETA... 16 4.36 Transparency... 16 4.37 User Management... 17 4.38 vcenter Operations... 17 4.39 Virtual Services and Templates... 17 4.40 VMware vrealize Operations Version 6... 17 4.41 VMware vrealize Orchestrator... 17 5 Deployment Guide... 18 Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 5
5.1 Adobe Connect... 18 5.2 AirWatch... 18 5.3 Blackboard Learn... 18 5.4 Citrix IXA for Clients in an Internal Network... 18 5.5 Dell Wyse vworkspace... 18 5.6 Edupoint Synergy... 18 5.7 EMC Syncplicity... 18 5.8 Fujifilm Synapse... 18 5.9 Epicor... 18 5.10 Greenway PrimeSUITE... 19 5.11 KEMP LoadMaster UC-APL Compliant... 19 5.12 Log Insight Manager... 19 5.13 MobileIron Sentry... 19 5.14 Fujifilm Synapse... 19 5.15 Microsoft Dynamics... 19 5.16 Moodle... 19 5.17 MS Exchange 2010... 19 5.18 MS Exchange 2013... 19 5.19 MS Exchange 2016... 20 5.20 MS Lync 2010... 20 5.21 MS Lync 2013... 20 5.22 AD FS... 20 5.23 AD FS v3... 20 5.24 Oracle EBS... 20 5.25 Oracle JD Edwards... 20 5.26 Oracle PeopleSoft... 20 5.27 Remote Desktop Services... 20 5.28 SAP... 21 5.29 SharePoint... 21 5.30 Skype for Business... 21 5.31 VMware Horizon View 5.2... 21 Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 6
5.32 VMware Horizon View 6... 21 5.33 VMware Horizon Workspace... 21 6 Interface Descriptions... 22 6.1 LoadMaster CLI... 22 6.2 Java API... 22 6.3 KEMP360 Central Console Admin... 22 6.4 Multi-Tenant LoadMaster API... 22 6.5 PowerShell API... 22 6.6 RESTful API... 22 7 Installation Guides... 23 7.1 Cisco UCS B-Series Blade Server... 23 7.2 Cisco UCS C-Series... 23 7.3 Condor Fujitsu Primergy... 23 7.4 Condor UCS B-Series Blade Server... 23 7.5 Condor UCS C-Series... 23 7.6 Condor HP ProLiant... 23 7.7 Condor Oracle Sun x86 Servers... 23 7.8 Condor Dell R-Series... 23 7.9 Fujitsu Primergy... 23 7.10 Hardware LoadMaster... 23 7.11 HP ProLiant... 23 7.12 KEMP360 Central for AWS... 24 7.13 KEMP360 Central for Azure... 24 7.14 KEMP360 Central for Hyper-V... 24 7.15 KEMP360 Central for vsphere... 24 7.16 KEMP LBaaS Driver for Mirantis OpenStack... 24 7.17 KEMP LBaaS Driver for Red Hat OpenStack... 24 7.18 LoadMaster R-Series... 24 7.19 Oracle Sun x86 Servers... 24 7.20 Oracle VirtualBox... 24 7.21 VMware vcloud Air... 24 Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 7
7.22 VMWare Workstation and Player... 25 7.23 XEN (Para-Virtualized)... 25 7.24 KVM (Para-Virtualized)... 25 7.25 Microsoft Hyper-V Windows Server 2008 R2... 25 7.26 Microsoft Hyper-V Windows Server 2012 and Windows 8... 25 7.27 VMWare ESX, ESXi using vsphere... 25 8 Technical Notes... 26 8.1 WAF Rule Writing Guide... 26 8.2 API for Agent-Based Adaptive Balancing... 26 8.3 Bare Metal Boot Options... 26 8.4 Configuring Real Servers for DSR... 26 8.5 Content Switching with Exchange and Lync-related Workloads... 26 8.6 Custom Authentication Form... 26 8.7 ESP Steering Groups... 26 8.8 Install Adaptive Agent Windows... 26 8.9 Lync 2013 Server Security Guide... 27 8.10 Multi-Factor Authentication... 27 8.11 Packet Trace Guide... 27 8.12 RADIUS Authentication and Authorization... 27 8.13 RADIUS Challenge/Response... 27 8.14 Resource Utilization... 27 8.15 RESTful API Programmer Guide... 27 8.16 Software Migration 5.1 to 6.0... 27 8.17 Software Migration 6 to 7... 27 8.18 Updating the LoadMaster Software... 28 References... 29 Document History... 30 Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 8
Introduction 1 Introduction KEMP Technologies product documentation is categorized into various types of documents. Product Overview Documents Configuration Guides Feature Descriptions Deployment Guides Interface Descriptions Installation Guides Technical Notes Within reason, all of the documents within the documentation suite should fit into one of these documentation types. However, there may be exceptions to this rule. This document describes the various document types and also lists, with a brief description of, each of the available customer facing documents within the documentation suite. 1.1 Document Purpose The purpose of this document is to give the reader a high-level overview of the KEMP Technologies documentation suite. 1.2 Intended Audience This document is intended for use by anyone who s interested in learning about the KEMP Technologies documentation suite. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 9
Product Overview Documents 2 Product Overview Documents These documents offer a high-level view of KEMP products. These documents are typically not overly technical and could be suitable to introduce non-technical people to the KEMP Products. 2.1 Free LoadMaster The purpose of this document is to provide an overview of the Free LoadMaster product. 2.2 LoadMaster Release Notes For each new product release, this document describes new features or feature enhancements introduced and a list of the major issues resolved. This document also lists any known issues with the product. 2.3 GEO Release Notes For each new product release relating to GEO or the Global Server Load Balancer (GSLB) Feature Pack, this document describes new features or feature enhancements introduced and a list of the major issues resolved. This document also lists any known issues with the product. 2.4 KEMP Condor Condor is KEMP s multi-tenancy product. It is a product where multiple independent instances of the KEMP LoadMaster and GEO LoadMaster can operate. Each LoadMaster instance within the KEMP Condor can be deployed, stopped, started and updated at will. This document provides an overview of the KEMP Condor product and its features KEMP LoadMaster This document provides an overview of the KEMP LoadMaster product. Some of the basic configurations are outlined and details of all the major features are provided. 2.5 GEO This document provides an overview of both the standalone GEO LoadMaster and the Global Server Load Balancer (GSLB) Feature Pack. Details of all the major features are provided. 2.6 LM5305 FIPS This document is very similar to the KEMP LoadMaster Product Overview. The key difference is that this document outlines the LM5305 product which also incorporates the Federal Intrusion Prevention System (FIPS). 2.7 KEMP360 Central This document provides an overview of the KEMP360 Central product. 2.8 KEMP360 Central Release Notes This document describes the current KEMP360 Central release. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 10
Product Overview Documents 2.9 KEMP Multi-Tenant LoadMaster This document provides an overview of the Multi-Tenant LoadMaster which is KEMP s multitenancy product. 2.10 KEMP Multi-Tenant LoadMaster Release Notes This document provides details about the current Multi-Tenant LoadMaster firmware release. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 11
Configuration Guides 3 Configuration Guides These documents describe how to configure the KEMP products using the Web User Interface (WUI). All the available configuration options and relevant notes regarding configuration are detailed. 3.1 KEMP Condor WUI Condor is KEMP s multi-tenancy product. It is a product where multiple independent instances of the KEMP LoadMaster and GEO LoadMaster can operate. Each LoadMaster instance within the KEMP Condor can be deployed, stopped, started and updated at will. This document describes each of the fields in the Condor Web User Interface (WUI). 3.2 LoadMaster WUI Configuration This document describes the WUI of the KEMP LoadMaster. It describes in detail how to configure the various features of the KEMP LoadMaster using the WUI. 3.3 LoadMaster WUI LM5305 FIPS Configuration This document is very similar to the WUI Interface Description document. They key difference being that this document is for the LM5305 product which contains FIPS. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 12
Feature Descriptions 4 Feature Descriptions Feature Descriptions are documents that give a comprehensive description of the main features within the KEMP products. They describe how to configure the feature and any other information regarding it that might be deemed useful. 4.1 VMware Tools Add-On Package Add-on packages can be installed in the KEMP LoadMaster. Add-on packages provide features that are additional to those already included in the LoadMaster. This document describes the VMware Tools add-on package. 4.2 Bonding and VLAN This document describes how to set up and configure bonding and VLAN tagging using the KEMP LoadMaster WUI. 4.3 Content Rules This document describes various aspects of the Content Rules feature of the KEMP LoadMaster. It describes in detail how to create and manage content rules using the LoadMaster WUI. 4.4 DoD Common Access Card Authentication (CAC) This document is intended to be read by anyone interested in finding out how to configure the LoadMaster to use Department of Defence (DoD) CAC authentication. 4.5 ESP This document describes various aspects of the Edge Security Pack (ESP) feature of the KEMP LoadMaster. It describes in detail how to set up a Virtual Service with ESP using the LoadMaster WUI. 4.6 Exchange 2010 Wizard This document describes the various aspects of the KEMP Microsoft Exchange 2010 Wizard. It describes in detail how to use the Wizard to easily configure and set up the Virtual Services needed to load balance Microsoft Exchange 2010. 4.7 GEO This document describes the various aspects of both the standalone GEO LoadMaster and also the GSLB Feature Pack. 4.8 GEO Sticky DNS This document describes the GEO sticky DNS feature. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 13
Feature Descriptions 4.9 HA for AWS The purpose of this document is to provide information and step-by-step instructions on how to configure High Availability (HA) when using the LoadMaster in Amazon Web Services (AWS). 4.10 Hardware Security Module (HSM) This document outlines how to configure the KEMP LoadMaster to effectively work with a HSM device. 4.11 High Availability (HA) This document describes the various aspects of the HA functionality within the KEMP LoadMaster. It describes in detail how to set up HA. 4.12 HA for Azure (Classic Interface) This document describes in detail how to set up HA in an Azure environment via the Classic Interface portal. 4.13 HA for Azure Resource Manager This document describes, in detail, how to set up HA in an Azure environment via the Resource Manager interface. 4.14 IPsec Tunneling The purpose of this document is to explain how to set up and configure IPsec tunneling on the KEMP LoadMaster. 4.15 KCD Feature Description This document provides step-by-step instructions on how to configure Single Sign On (SSO) using Kerberos in the LoadMaster. 4.16 KEMP360 Central This document provides details on each of the functions that are available in KEMP360 Central. 4.17 KEMP360 Central Activation Server This document describes the Activation Server feature of KEMP360 Central and provides instructions on how to use it. 4.18 KEMP Web Application Firewall The purpose of this document is to describe the WAF features and provide step-by-step instructions on how to configure the WAF settings in the KEMP LoadMaster. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 14
Feature Descriptions 4.19 Licensing This document describes the various aspects of licensing a KEMP LoadMaster. It describes in detail how to create a KEMP ID and license a product using both the online and offline methods. 4.20 LoadMaster for Amazon GovCloud This document is intended to brief the reader on the LoadMaster for AWS GovCloud product and assist the reader to set up a basic LoadMaster for AWS GovCloud instance. 4.21 LoadMaster for Amazon Web Services (AWS) This document contains information about the LoadMaster for AWS product, including steps on how to start an instance. 4.22 LoadMaster for Azure (Marketplace) This document describes the various aspects of LoadMaster for Azure. It describes how to configure the LoadMaster to work with Azure via the Marketplace portal. 4.23 LoadMaster for Azure (VM Depot) This document describes the various aspects of LoadMaster for Azure. It describes how to configure the LoadMaster to work with Azure via VM Depot. 4.24 Metered Licensing Management This document provides information on Metered Licensing Management. 4.25 MS Terminal Services This document describes various aspects the KEMP LoadMaster for use with Microsoft Terminal Services. It describes in detail how to configure the LoadMaster using the LoadMaster WUI. 4.26 Multi-Tenancy Condor is KEMP s multi-tenancy product. It is a product where multiple independent instances of the KEMP LoadMaster and GEO LoadMaster can operate. Each LoadMaster instance within the KEMP Condor can be deployed, stopped, started and updated at will. This document provides further information, including instructional steps on how to perform certain tasks in the Condor product. 4.27 Port Following This document describes various aspects of the Port Following feature of the KEMP LoadMaster. It describes in detail how to configure the Port Following feature using the LoadMaster WUI. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 15
Feature Descriptions 4.28 RADIUS ESP Authentication This document provides step-by-step instructions on how to configure authentication and Single Sign On (SSO) using RADIUS in the LoadMaster. 4.29 RSA Two Factor Authentication As part of the KEMP Edge Security Pack (ESP), the LoadMaster supports the RSA SecurID authentication scheme. This scheme authenticates the user on an RSA SecurID Server. This document describes how to configure the LoadMaster to use the RSA two factor authentication method. 4.30 SAML This document provides information and instructions on how to configure SAML authentication using the KEMP LoadMaster. 4.31 Service Provider License Agreement (SPLA) There are some differences between SPLA-licensed LoadMasters and regular LoadMasters. This document describes these differences. 4.32 SSL Accelerated Services This document describes various aspects of SSL Accelerated Services using the KEMP LoadMaster. It describes in detail how to configure SSL Accelerated Services using the LoadMaster WUI. 4.33 SSL Accelerated Services for the LM5305 FIPS This document is very similar to the SSL Accelerated Services document. The key difference being that this document is written for the LM5305 product which includes FIPS. 4.34 SubVSs This document describes the various aspects of creating Sub-Virtual Services (SubVSs) by using the KEMP LoadMaster WUI. 4.35 System Center Virtual Machine Manager 2012 R2 Plug-In BETA This document describes how to install the beta KEMP LoadMaster plugin for the System Center Virtual Machine Manager. 4.36 Transparency This document serves as an explanation of network transparency, its implications and other related concepts. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 16
Feature Descriptions 4.37 User Management This document provides an overview of user management, permissions, session management and client certificate WUI authentication. 4.38 vcenter Operations The purpose of this document is to describe the various features and functionality that can be used within the VCOPS Manager relating to the KEMP LoadMaster. 4.39 Virtual Services and Templates This document describes various aspects of creating Virtual Services and the Templates feature of the KEMP LoadMaster. It describes in detail how to create Virtual Services using the LoadMaster WUI. 4.40 VMware vrealize Operations Version 6 The purpose of this document is to describe the various features and functionality that can be used within the vrops Manager relating to the KEMP LoadMaster. 4.41 VMware vrealize Orchestrator The purpose of this document is to describe how to install and use the KEMP Orchestrator plugin. The document provides step-by-step instructions on how to run the various KEMP workflows which are added when the plugin is installed. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 17
Deployment Guide 5 Deployment Guide These documents provide instructions on how to deploy the LoadMaster with various external products, for example Microsoft Exchange and Lync. 5.1 Adobe Connect This document provides guidance on deploying Adobe Connect with a KEMP LoadMaster. 5.2 AirWatch This document describes how to configure the KEMP LoadMaster to load balance AirWatch. 5.3 Blackboard Learn The purpose of this document is to describe how to configure the LoadMaster to load balance Blackboard Learn. 5.4 Citrix IXA for Clients in an Internal Network This document provides guidance on deploying Citrix ICA with a KEMP LoadMaster. 5.5 Dell Wyse vworkspace This deployment guide provides instructions on how to configure the KEMP LoadMaster to load balance the various roles in the Dell Wyse vworkspace environment. 5.6 Edupoint Synergy This manual addresses how to deploy and configure a LoadMaster appliance with Edupoint Synergy. Specifically, configuration information applies to the creation of the various Virtual Services that are needed. 5.7 EMC Syncplicity This document outlines how a KEMP LoadMaster can be deployed together with EMC Syncplicity. It also provides guidelines for the configuration of LoadMaster services. 5.8 Fujifilm Synapse This document is intended to provide guidance on how to configure the KEMP LoadMaster to load balance the Fujifilm Synapse workload. 5.9 Epicor This document provides guidance on deploying Epicor ERP 10 with a KEMP LoadMaster. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 18
Deployment Guide 5.10 Greenway PrimeSUITE This document is intended to provide guidance on how to deploy Greenway PrimeSUITE with a KEMP LoadMaster. 5.11 KEMP LoadMaster UC-APL Compliant This document provides instructions on how to configure and set various options in the VLM in order to meet the Unified Capabilities Approved Products List (UC-APL) requirements. 5.12 Log Insight Manager The purpose of this document is to explain how to configure the LoadMaster to optimize VMware Log Insight traffic flows. 5.13 MobileIron Sentry This document is intended to provide guidance on how to deploy MobileIron with a KEMP LoadMaster. 5.14 Fujifilm Synapse This document is intended to provide guidance on how to deploy Synapse with a KEMP LoadMaster. 5.15 Microsoft Dynamics This document is intended to provide guidance on how to deploy Microsoft Dynamics CRM with a KEMP LoadMaster. 5.16 Moodle This document provides steps on how to configure the KEMP LoadMaster to load balance the Moodle platform. 5.17 MS Exchange 2010 This guide addresses how to deploy and configure a LoadMaster with Microsoft Exchange 2010. Specifically, configuration information applies to Outlook Web App (OWA), Control Panel (ECP), ActiveSync (EAS), Outlook Anywhere (OA), Internet Message Access Protocol (IMAP), Post Office Protocol (POP), RPC Client Access (RPC CA), Address Book service (EAB), AutoDiscover (AS), Offline Address Book (OAB), Web Services (EWS) and Simple Message Transfer Protocol (SMTP). 5.18 MS Exchange 2013 This manual addresses how to deploy and configure a LoadMaster appliance with Microsoft Exchange 2013. Specifically, configuration information applies to the creation of the various Virtual Services that are needed. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 19
Deployment Guide 5.19 MS Exchange 2016 This manual addresses how to deploy and configure a LoadMaster appliance with Microsoft Exchange 2016. 5.20 MS Lync 2010 This manual addresses how to deploy and configure a LoadMaster appliance with Microsoft Lync Server 2010. Specifically, configuration information applies to Front-End Pools, Director Pools and Edge Pools. 5.21 MS Lync 2013 This manual addresses how to deploy and configure a LoadMaster appliance with Microsoft Lync Server 2013. Specifically, configuration information applies to Front-End Pools, Director Pools and Edge Pools. 5.22 AD FS This guide addresses how to deploy and configure a LoadMaster appliance with AD FS. Specifically, configuration information applies to an AD FS Internal Farm and AD FS Proxy Farm Virtual Service. 5.23 AD FS v3 This documentation is intended to provide guidance on how to configure KEMP LoadMaster products to provide high availability for an AD FS 3.0 environment, based on Windows Server 2012 R2. 5.24 Oracle EBS This document is intended to provide technical guidance on configuring the KEMP LoadMaster to provide various application delivery network services for Oracle E-Business Suite application. 5.25 Oracle JD Edwards This document explains how to add and configure a Virtual Service in the LoadMaster in order to load balance JD Edwards traffic. 5.26 Oracle PeopleSoft This document outlines how to quickly and easily configure the LoadMaster to load balance the PeopleSoft workload. 5.27 Remote Desktop Services This deployment guide provides instructions on how to configure the KEMP LoadMaster to load balance the various Microsoft RDS roles in Windows Server 2012 R2. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 20
Deployment Guide 5.28 SAP This document is intended to provide technical guidance on how to configure the KEMP LoadMaster product to provide various Application Delivery network services for SAP application HTTP protocol-based client traffic to SAP backend application systems. 5.29 SharePoint The purpose of this document is to provide guidance on how to configure the KEMP LoadMaster for Microsoft SharePoint. 5.30 Skype for Business This documentation is intended to provide guidance on how to configure the KEMP LoadMaster to load balance a Microsoft Skype for Business 2015 environment. 5.31 VMware Horizon View 5.2 This document is intended to provide guidance on how to configure KEMP LoadMaster products to provide high availability for a VMware Horizon view 5.2 environment. 5.32 VMware Horizon View 6 This document describes how to balance client traffic in a VMware Horizon (with View) 6 environment using the KEMP LoadMaster. 5.33 VMware Horizon Workspace This document is intended to provide guidance on how to configure KEMP LoadMaster products to work with VMware Horizon Workspace. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 21
Interface Descriptions 6 Interface Descriptions Interface Descriptions provide instructions on how to use the interfaces to the LoadMaster product. 6.1 LoadMaster CLI This document describes the console-based Command Line Interface (CLI) to the KEMP LoadMaster. It describes in detail how to configure the various features of the KEMP LoadMaster using the CLI. 6.2 Java API This document describes the Java API interface to the KEMP LoadMaster. It describes in detail how to configure the various features of the LoadMaster using Java API commands. This document is no longer updated. It is correct as of LoadMaster firmware version 7.1-30 and can be used as a reference. However, any changes to the Java API made after that time may not be reflected in this document. The internal help Javadoc which is provided with the KEMP Java API library can be referred to for an up-to-date list of commands. 6.3 KEMP360 Central Console Admin This document describes the KEMP360 Central console administration tasks. 6.4 Multi-Tenant LoadMaster API This document describes the API interface to the KEMP Multi-Tenant LoadMaster product. It describes in detail how to configure the various features of the Multi-Tenant LoadMaster using the API. 6.5 PowerShell API This document describes the Windows PowerShell Interface to the KEMP LoadMaster. It describes in detail how to configure the various features of the KEMP LoadMaster using Windows PowerShell commands. 6.6 RESTful API This document describes the RESTful API Interface to the KEMP LoadMaster. It describes in detail how to configure the various features of the KEMP LoadMaster using the RESTful API. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 22
Installation Guides 7 Installation Guides These documents provide information on how to install the various KEMP products. Detailed instructions on Installation, Configuration and Troubleshooting are provided 7.1 Cisco UCS B-Series Blade Server This document describes the installation of the LoadMaster on the Cisco B-Series Blade Server. 7.2 Cisco UCS C-Series This document describes the installation of the LoadMaster on the Cisco C-Series. 7.3 Condor Fujitsu Primergy This document describes the steps required to install the KEMP Condor software on a Fujitsu Primergy Server. 7.4 Condor UCS B-Series Blade Server This document describes the installation of the Condor on the Cisco B-Series Blade Server. 7.5 Condor UCS C-Series This document describes the installation of the Condor on the Cisco C-Series. 7.6 Condor HP ProLiant This document describes the installation of the Condor on HP ProLiant Servers. 7.7 Condor Oracle Sun x86 Servers This document describes the installation of the Condor on Oracle Sun x86 Servers. 7.8 Condor Dell R-Series This document describes the installation of the Condor on the Dell R-Series. 7.9 Fujitsu Primergy This document describes the installation of the LoadMaster on Fujitsu Primergy Servers. 7.10 Hardware LoadMaster This document outlines how to install a hardware LoadMaster. 7.11 HP ProLiant This document describes the installation of the LoadMaster on HP ProLiant Servers. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 23
Installation Guides 7.12 KEMP360 Central for AWS The purpose of this document is to provide step-by-step instructions on deploying KEMP360 Central in Amazon Web Services (AWS). 7.13 KEMP360 Central for Azure This document provides step-by-step instructions on deploying KEMP360 Central in Microsoft Azure. 7.14 KEMP360 Central for Hyper-V The purpose of this document is to provide step-by-step instructions on deploying KEMP360 Central with Microsoft Hyper-V. 7.15 KEMP360 Central for vsphere The purpose of this document is to provide step-by-step instructions on deploying KEMP360 Central with VMware vsphere. 7.16 KEMP LBaaS Driver for Mirantis OpenStack This document explains how to install the KEMP LBaaS driver in Mirantis OpenStack and how to deploy a LoadMaster instance in Mirantis OpenStack. 7.17 KEMP LBaaS Driver for Red Hat OpenStack This document explains how to install the KEMP LBaaS driver in Red Hat OpenStack and how to deploy a LoadMaster instance in Red Hat OpenStack. 7.18 LoadMaster R-Series This document describes the installation of the LoadMaster on the Dell R-Series. 7.19 Oracle Sun x86 Servers This document describes the installation of the LoadMaster on Oracle Sun x86 Servers. 7.20 Oracle VirtualBox This document describes the installation of the Virtual LoadMaster (VLM) within an Oracle VirtualBox hypervisor environment. 7.21 VMware vcloud Air This document describes the installation of the Virtual LoadMaster (VLM) within a VMware vcloud Air environment. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 24
Installation Guides 7.22 VMWare Workstation and Player This document describes the installation of the Virtual LoadMaster (VLM) within a VMware Workstation and VMware Player hosted hypervisor environment. KEMP stopped supporting the VLM on VMWare Server on June 30th, 2011 because VMware Server is no longer supported by VMware. 7.23 XEN (Para-Virtualized) This document describes the installation of the Virtual LoadMaster (VLM) within a Xen, paravirtualized environment. 7.24 KVM (Para-Virtualized) This document describes the installation of the Virtual LoadMaster (VLM) within a KVM, paravirtualized environment. 7.25 Microsoft Hyper-V Windows Server 2008 R2 This document describes the installation of the Virtual LoadMaster (VLM) within a Microsoft Hyper-V environment on Windows Server 2008 R2. 7.26 Microsoft Hyper-V Windows Server 2012 and Windows 8 This document describes the installation of the Virtual LoadMaster (VLM) within a Microsoft Hyper-V environment on Windows Server 2008 R2 and Windows 8. 7.27 VMWare ESX, ESXi using vsphere This document describes the installation of the Virtual LoadMaster (VLM) within a VMware ESX or ESXi hypervisor environment. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 25
Technical Notes 8 Technical Notes These are technical documents, describing various technical aspects of the LoadMaster. These documents typically provide technical information regarding particular technical aspects of the KEMP products 8.1 WAF Rule Writing Guide The purpose of this document is to provide some guidance on how to write your own custom WAF rules. These custom rules can be uploaded to the LoadMaster and assigned to Virtual Services as needed. 8.2 API for Agent-Based Adaptive Balancing This document describes Agent-Based Adaptive Balancing and the conditions around it. 8.3 Bare Metal Boot Options This document provides further information on each of the bare metal boot options. 8.4 Configuring Real Servers for DSR This document details how to configure real servers for Direct Server Return (DSR). It includes details on how to configure Windows for DSR. It also describes how to configure a Virtual IP (VIP) on the loopback interface of various platforms. 8.5 Content Switching with Exchange and Lync-related Workloads This document provides a description and step-by-step instructions on how to use content switching with Exchange and Lync-related workloads, in two different scenarios. 8.6 Custom Authentication Form With KEMP s Edge Security Pack (ESP), it is possible to specify how clients, which are connecting to the LoadMaster, are authenticated. One of the options is Form Based authentication. When this option is selected, clients must enter their user details within a form to be authenticated on the LoadMaster. This document describes how to customize the login form when Form Based authentication is selected as the Client Authentication mode. 8.7 ESP Steering Groups The purpose of this document is to provide information and instructions on how to configure the LoadMaster to steer client traffic based on group membership. 8.8 Install Adaptive Agent Windows This document outlines how to install the adaptive agent with Windows 2008 server. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 26
Technical Notes 8.9 Lync 2013 Server Security Guide This document outlines some steps that can be taken to ensure that a Lync 2013 environment is operating as securely as possible. 8.10 Multi-Factor Authentication This document provides step-by-step instructions on how to configure Azure, the MFA server and the KEMP LoadMaster in order to provide multi-factor authentication. 8.11 Packet Trace Guide This document provides step-by-step instructions on how to perform a TCP dump in both the LoadMaster WUI and the console. 8.12 RADIUS Authentication and Authorization The Remote Access Dial In User Service (RADIUS) server can be used to authenticate users who log in to the KEMP LoadMaster. The LoadMaster passes the user s details to the RADIUS server and the RADIUS server informs the LoadMaster whether the user is authenticated or not. This document provides further information and steps on configuring RADIUS authentication and authorization. 8.13 RADIUS Challenge/Response This document provides information on RADIUS challenge/response authentication. 8.14 Resource Utilization This document outlines what resources each of the major LoadMaster features utilize and what interactions can be expected when utilizing multiple features. 8.15 RESTful API Programmer Guide This document provides examples of how some RESTful API commands (which are listed and described in the main RESTful API document, referred to in Section 6.2) might be used, using hypothetical data. This document is intended to complement the main RESTful API description document. 8.16 Software Migration 5.1 to 6.0 This document outlines the recommended software migration process from LoadMaster firmware version 5.1 to 6.0. 8.17 Software Migration 6 to 7 This document outlines the recommended software migration process from LoadMaster version 6 to 7. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 27
Technical Notes 8.18 Updating the LoadMaster Software This document describes the steps to upgrade the LoadMaster software. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 28
References References The documents referred to in this overview, unless otherwise stated, are available from http://kemptechnologies.com/documentation. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 29
Document History Document History Date Change Reason for Change Version Resp. Apr 2015 Updates made Additional documents added 1.23 LB June 2015 Updates made Document removed 1.24 KG June 2015 Release updates Updates for 7.1-28 release 1.25 LB July 2015 Updates made Documents added 1.26 LB Aug 2015 Updates made Documents added 3.0 LB Sep 2015 Updates made Updates for 7.1-30 release 4.0 LB Oct 2015 Minor update Updated header and footer 5.0 LB Jan 2016 Updates made Updates for 7.1-32a release 6.0 LB Mar 2016 Release updates Updates for 7.1-34 release 7.0 LB Apr 2016 Minor update Enhancements made 8.0 LB July 2016 Release updates Updates for 7.1.35 release 9.0 LB Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 30