Repstor affinity. Installation and Configuration Guide

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Repstor affinity Installation and Configuration Guide Document Version 3.6.8 November 2017

Contents 1. INTRODUCTION TO REPSTOR AFFINITY 3 ADVANTAGES OF REPSTOR AFFINITY... 3 2. REPSTOR AFFINITY INSTALLATION 4 PREREQUISITES... 4 SOFTWARE DOWNLOAD... 4 PRE-INSTALLATION CHECK... 5 NON STANDARD INSTALLATION... 5 INSTALLING REPSTOR AFFINITY... 6 LICENSING REPSTOR AFFINITY... 7 UPDATING REPSTOR AFFINITY TO A NEW VERSION/RELEASE... 7 UNINSTALLING REPSTOR AFFINITY... 8 3. CONFIGURING REPSTOR AFFINITY 9 REPOSITORY ADDITION BY INDIVIDUAL USERS... 9 CENTRAL CONTROL OF REPOSITORIES... 10 MANAGING REPOSITORIES IN REPSTOR AFFINITY... 12 4. CONFIGURING SYNCHRONIZATION IN REPSTOR AFFINITY 18 SYNCHRONIZATION GRANULARITY... 18 SYNCHRONIZATION OPTIONS... 19 DEFAULT DOWNLOAD BEHAVIOR... 20 SWITCHING OFF AUTOMATIC BACKGROUND SYNCHRONIZATION FOR INDIVIDUAL REPOSITORIES... 20 MANUAL SYNCHRONIZATION... 22 OTHER CONFIGURATION OPTIONS... 24 APPENDIX A: ADMINISTRATION VIA A GROUP POLICY 28 APPENDIX B: CENTRAL REPOSITORIES CONFIGURATION 31 APPENDIX C: REGISTRY SETTINGS 33 APPENDIX D: CAPTURING EMAIL METADATA IN SHAREPOINT 34 APPENDIX E: CUSTOMIZING THE DEFAULT INSTALLATION 36 COMMAND LINE OPTIONS... 36 APPENDIX F OUTLOOK REGISTRY KEYS RELEVANT TO SUPPORT 38 MAXIMUM SIZE OF AN ITEM... 38 DATAFILE SIZE AND THRESHOLDS... 38 2

1. Introduction to Repstor affinity Repstor affinity provides uninterrupted access to content repositories within the familiar interface of Microsoft Outlook. Repositories like SharePoint and file shares can be accessed by users seamlessly within Outlook for viewing, adding and editing content whether connected to a network or not. Repstor affinity automatically synchronizes any changes back to the content repository meaning users no longer have to wait for slow downloads and uploads to Microsoft SharePoint and other content stores. Repstor affinity helps users adopt new content systems while ensuring an organization can maintain efficient processes, and meet requirements for compliance and information governance. Advantages of Repstor affinity Repstor affinity is accessed through the familiar Microsoft Outlook folders interface. This approach allows for rapid adoption of the technology. Emails can be added by dragging and dropping and then automatically synchronized to the central server. The technology is delivered as a client-side software solution. The only requirement is Microsoft Outlook and an internet connection. The user experience is delivered, independently of the network. Bandwidth, latency or connectivity problems do not significantly impact on the user experience. Users have the most up to date content at all times. Users can create, open and edit documents remotely while offline. Collaboration and content management across geographically disperse sites is enhanced. Users can quickly navigate large hierarchies of folders easily and be more productive. Central control of configuration ensures that users see the most appropriate content and allows users to be alerted to new content as it is created or updated. 3

2. Repstor affinity Installation Prerequisites Microsoft Windows 7 or later Microsoft Office 2010 or later 1 Hardware minimum specifications Client hardware must be suitable to run the office version that is being utilized see Microsoft Guidance regarding office versions and hardware requirements. In addition sufficient disk space should be available to store the volume of data that needs to be synchronized, this varies by use case and should be taken into account when planning use of the Repstor products. Office 2013 - https://technet.microsoft.com/en-us/library/ee624351.aspx Office365/2016 - https://products.office.com/en-gb/office-system-requirements Office 2010 - https://technet.microsoft.com/enus/library/ee624351(v=office.14).aspx https://support.microsoft.com/en-gb/help/4026853/office-office-2016-systemrequirements Software download The latest release of the Repstor Software can be downloaded from the Repstor web site, for details contact the Repstor support desk on support@repstor.com. If you have requested a trial license you should have received an email with the relevant instructions for download of the software. 1 Note that support for Office 2007 has been discontinued from Microsoft but limited support is available for using the Repstor products with this version. Later versions of office are fully supported. Repstor s policy is to support only versions of Office, and Operating systems that remain in support or extended support by Microsoft) 4

Pre-installation check If you have an existing version of Repstor affinity, please see Updating Repstor affinity to a new version/release below Nonstandard Installation If you wish to customize the default installation please see Appendix E: Customizing the default installation 5

Installing Repstor affinity 1. Note that installing Repstor affinity requires administrative privileges, and you may be prompted for credentials/permission during the installation. 2. Ensure that Outlook, Word, Excel, Powerpoint and Internet Explorer are not running on the system. 3. Locate and double click the installer file that you have downloaded or been provided. A Security Warning dialog box appears, prompting you to click Run or Cancel. 4. Click Run. The Repstor affinity Setup Wizard opens, displaying the Welcome dialog box. 5. Click Next. Figure 1 - Installation Dialogue 6. The License Agreement dialog box is displayed. Select I Agree, and click Next. 7. The Select Installation Folder dialog box Installation is displayed. To install to the default location click Next or to install to a different location Click Browse, select a Save location, and click Next. 8. The Confirm Installation dialog box is displayed. Click Next. 9. The Installing Repstor affinity dialog box is displayed, showing a progress bar. Wait. 10. Finally, the Installation Complete dialog box is displayed, confirming that Repstor affinity is successfully installed. Click Close. 6

Licensing Repstor affinity If the Repstor unlicensed icon is shown in the Repstor section of the Home ribbon you need to license your installed copy of Repstor. If you do not have a license key you can request one by clicking on the Repstor Unlicensed icon and following the instructions. If you have received a license by email, the email will include a link that when opened will automatically add the license key to the installation, or if you have a license key string it can be added by clicking on the Repstor unlicensed button in the Repstor area of the Home Ribbon and following the instructions to enter the key. Depending on the type of license, there may be an additional activation step after applying the license to Repstor. Once the license has been applied and activated, the software becomes operational and the Repstor Unlicensed text in the ribbon will change to say Repositories. Updating Repstor affinity to a new version/release Read the release notes to identify any special instructions for the specific Release that may override these general instructions. 1. Perform a manual synchronization, to ensure there are no current pending changes, conflicts or errors listed in the search folders. 2. Ensure that Outlook, Word, Excel, PowerPoint and Internet Explorer are not running on the system. 3. If the update is a new version you can simply install on top of the existing installation by performing a standard install, this will replace the previous version with the new. 4. If the version is a minor release it may require an uninstall of the existing version before allowing installation of the newer release. Note: Existing setting are preserved even with an upgrade or uninistall/re-install. If you need to do a complete reset of the product please contact Repstor support. 7

Uninstalling Repstor affinity 1. Perform a manual synchronization, to ensure there are no current unresolved changes, conflicts or errors. 2. Exit Outlook 3. To remove the Microsoft Outlook Data File, right click the Repstor affinity folder in Microsoft Outlook, and select Close Repstor affinity. 4. Close Microsoft Outlook, Word, Excel Powerpoint and Internet Explorer. 5. From the Start button, select Control Panel, and double click Add or Remove Programs. 6. Select Repstor affinity, and click Remove. The software is removed from the system. Following an uninstall, an empty affinity toolbar remains in Microsoft Outlook 2007. To remove the toolbar, open the Tools menu and select Customize. The Customize dialog box is displayed. From the Toolbars tab, select affinity and click Delete. 8

3. Configuring Repstor affinity This chapter outlines the procedures involved in configuring Repstor affinity. Repository Addition by individual users This is described fully in the user manual. There are various ways to add repositories of different types summarized below: File Shares mechanism Use the Repositories function in the Outlook client SharePoint mechanism Use Connect to Outlook buttons in SharePoint library ribbon or Use Connect to Repstor menu item on folders or Use the Repositories function in the Outlook client OneDrive mechanism Use the Repositories function in the Outlook client Other Repositories Refer to specific connector documentation 9

Central Control of Repositories A very powerful feature of Repstor affinity allows an administrator to centrally configure repositories for each Repstor affinity user or individual users. This allows for a number of scenarios, including: Information can be pushed to all users. This allows for example company policy documents to be synchronized by all users. It is possible to disable removal of repositories with mandatory information. Targeted synchronization. Information can be pushed to specific groups of users. This allows for example, all users involved in a particular project to receive information about that project. Central configuration of repositories can be configured using two different mechanisms. Active Directory can be used to push repository synchronizations out to all or groups of users. See Views Options Synchronize Repository Views When set will synchronize views from synchronized repositories if available Add View Columns to Outlook Views If set will create equivalent views in Outlook containing fields from the source repository Set Group by/sort/filter criteria When set will generate views that include these facets Switch Views on initial synchronization If set will display the configured or default view in Outlook 10

Search Scope Options Add New Scope You need to provide the name, type and location of the new scope. The name is the user friendly name to be displayed in the Search for Repositories dialog. The type is the type of repository. Currently affinity supports SharePoint 2013 and HP WorkSite repositories for searching. The Location is a repository specific location to identify the area to be searched. a) For SharePoint this is the URL to a web that will search a SharePoint farm. This can be filtered to a specific site collection by adding a secondary url to the site separated by three colons (:). For HP WorkSite this is the WorkSite application server name. For HP RM 8 / Trim this is the Trim web service URL. (e.g. http://trim/trimws/trim.asmx) Available Search Scopes Shows the existing search scopes that have been configured. Assist Options(For Quickfile) Copy messages when using Quick file rather than move When set, items that are Quick filed are by default, copied to the chosen location rather than moved. Always move.available only when Copy is set. Items that are being Quick filed to a folder within the same repository or mailbox will, by default, be moved rather than copied, items being Quick filed to a different repository will be copied. The user can override the settings within the quickfile dialog. Reindex folders will reindex the quickfile and jump to folder index. This is required if a lot of changes to inbox folders have been made. Automatically prompt to Quick File when sending This setting will pop a quickfile dialogue when a user hits the send button rather than simply sending the email Categorization Settings and Tag settings See the Repstor assist documentation The move feature performs a cut and paste of the current version only. Previous versions can be restored in repositories that support versioning (e.g. SharePoint) via the recycle bin. Cache Management Options Content Expiration Content within folders that are synchronized will remain in Outlook until the folder has not been accessed for a configurable period. To set this period (default 30 days) set the Expire Content After period. By unchecking the checkbox, no content will be expired, i.e. all synchronized content will remain in Outlook until the repository or the content is deleted from the repository. Expired folders will not store content locally, but will re-synchronize if the user browses to them. 11

Expire to Headers, will expire content to header only information (SharePoint/WorkSite only) instead of clearing out the whole folder. Minimize Local Storage Can be used if local storage is at a premium, and offline access to content is really not important. When selected, Repstor will automatically expire folders after a short period of time, and when Outlook is closed. This gives a combination of efficient access to the repository, while avoiding the storage of local content. This setting can be used in combination with Expire to Headers, so only headers are stored locally. Disk Space Management To limit the amount of space used by Repstor affinity s cache, you can enable disk space limits, and set a maximum target value for the Repstor cache. Repstor will expire content more frequently when it approaches this limit. Due to the way Outlook manages the information within the Repstor affinity message store, the disk space management s maximum data storage is used as a guide to help manage local disk space. There may be rare situations where this disk space limit is exceeded. 12

Advanced Options Allow Content Deletion When set will allow users to delete individual or groups of items and is also necessary to allow moving items between locations. Enable Folders Deletion When set will allow users to delete folders Display Queue information in Sync Log If set then the Sync log will display the number of folder locations currently queued Use Finish button to synchronize local document edits If set then documents that have been updated are not synchronized until explicitly directed by the user by clicking on the Finish Editing button that is added to the ribbon/menu. Prompt on exit if pending messages If set then the user will be prompted on leaving Outlook if there are local changes still to be synced. Allow header only downloads. If set this enables product functionality for header-only downloads. Category name to apply to filed messages If set will add a category to any emails that are filed to a repository. Preview file max size If set will stop items larger than the set value from being previewed (as this can take some time with larger files). The item can be viewed by clicking on the View Document option that is displayed in the preview pane. Reset Connect to Outlook Resets the configuration that allows users to connect SharePoint lists to Repstor affinity instead of standard Microsoft functionality. Reset Search Folders Re-established the Repstor search folders to their default state. Sync Background Lists Synchronizes various background lists that contain property configurations and central repository lists. Cancel Current Sync Cancels the current synchronization task Diagnostics If set will generate diagnostic logs in the users documents folder under a directory called ROAM Logs 13

Appendix A: Administration via a Group Policy for more information. A Central Repositories list can be configured in SharePoint. Repstor affinity can then refer to this list to determine which repositories to synchronize to users. The Central Repositories list is configured in the options dialog: Figure 2 - Setting Central Repositories target Alternatively, the Central Repositories list setting can be pushed to users through Active Directory, via a web link or during installation. Repstor affinity will check the list and synchronize or remove folders as the list changes. Checks are performed on startup, when the Central Repositories list setting is changed, may be invoked directly (Sync background Lists) from the advanced options tab and on a schedule (default every 5 hours can be configured in the registry settings). More than one Central Repository list can be configured by supplying a list of URL s separated by Tab characters. The central repositories list determines the lists that will automatically be synchronized with a given set of users. See Appendix B: Central Repositories Configuration for information on how that list is configured within SharePoint. Note: Individual users may also use a repositories list(typically in their personal area) to define their own repository set up. 14

Managing Repositories in Repstor affinity When Repstor affinity is installed, the affinity toolbar is displayed and the Repositories button on this toolbar allows synchronized document repositories to be added and deleted, and for synchronization to be enabled and disabled. Figure 3 - Outlook 2010+ Repositories Button Figure 4 - Outlook 2007 Manage Repositories (Limited support) 15

Adding a Repository using the Repository function 1. From the affinity toolbar, click Repositories. The Search for Repository dialog box is displayed. Searching for Repositories must be configured before it is used. See Search Scope Options below for details of how new search scopes can be configured. After searching and finding a repository, click Add Repository which will bring up a pre-completed Add Repository dialog. 2. For some repositories, or to add a repository using its location without searching, the Manage Repositories button can be pressed to display the Manage Repositories dialog box. From the dialog box dialog click Add. Figure 5 - Manage Repositories dialog 16

3. After selecting a repository, the Add Repository dialog box is displayed. After searching, the Type, Location and Name will be filled in already. Figure 6 - Add Repository dialog 4. From the Type dropdown list, select the type of repository you wish to add. Currently, the default options are SharePoint and Fileshare, if additional connectors have been installed which use the standard Manage repositories mechanism (e.g. OneDrive) then this will appear on this list. 5. Enter the Location of the repository (folder). a. For SharePoint this is the URL of the Document Library, Folder or List and can be copied from the address bar when the location is opened in a browser window. b. For a File Share this is the UNC Path (e.g. \\fileshare\projects) or a local or mapped drive path (e.g. Z:\Projects\documents of the folder to be connected, which can be copied as text from the address bar when the folder is open in Windows explorer. c. For OneDrive (previously SkyDrive) select Onedrive as the type (note you must have the onedrive connector installed for this to appear as an option in the dropdown) d. For other Repositories refer to the documentation for the specific connector. 6. Enter a Name for the repository.(this is the folder name applied to the top level of the folder structure in Outlook). 7. Enter a Parent Folder if required (used to group a number of repositories under a virtual folder structure) multiple levels of parent folders can be defined by delimiting 17

level names with a colons (:). 8. Choose a download preference if required, choices are: Inherited Full items Headers Only Headers then full items No Downloads Online Only The download preference defined in the options is applied. Items are downloaded in their entirety as a single action. Only header metadata is downloaded, the full item is only downloaded when the item is accessed by the users. Initially the header metadata is downloaded with the item content being downloaded as a separate background task. This can be used to get access to content quickly. The folder structure is downloaded, but no content is downloaded. Any items added to the folders will be uploaded, and removed from Outlook. This can be used for submit only locations. The folder structure is downloaded. If the user clicks on a folder, its contents will be downloaded as headers. After the Outlook session, the content will be removed from the local cache. This can be used for large hierarchies of information that are needed on an ad-hoc basis. 9. Click OK. The repository is added to Microsoft Outlook s Navigation Pane, under the Repstor affinity node and items start to download according to the download preference selected. 18

To remove a repository You may wish to perform a manual synchronization before removing a repository to ensure any changes have been synchronized to the repository (these will be lost if the repository is removed prior to them completing synchronization). See To synchronize a Repstor affinity document repository on page 22, for further information. 1. On the affinity toolbar, click the Repositories button. The Manage Repositories dialog box is displayed. 2. Select the repository you wish to remove from the list. (Note central repositories may not be removed using this mechanism, they can be removed by updating the central repositories list). Once you click Remove, you ll be prompted to confirm your removal and warned that any changes made to local Repstor affinity documents that have not synchronized will not be saved. This will then remove the local copies only, there is no removal of content from the master repository. 3. Click Remove. The selected repository has been removed from Repstor affinity, and is no longer displayed in the list. 4. Click Close. To configure Search Scopes Some repository types (SharePoint 2013 and HP WorkSite, HP Trim) support the ability to search for new repositories to add to Repstor. This must be configured through Search Scopes. To configure a search scope 1. On the affinity toolbar, click the Repstor tab, choose the Options button, and select the Search Scope tab. 19

Figure 7 - Search Scope configuration 2. To add a new scope, provide the name of the scope, select its type from the available types, and provide the location (site) where the search should be performed. Example: For an Office365 site, this is usually of the form https://company.sharepoint.com/ The scope can also be made specific to specific SITE COLLECTIONS within the overall Main site collection to do this the top level site is followed by three colons and will look something like: https://company.sharepoint.com/:::https://company.sharepoint.com/sites/sales 3. The location will depend on the type of repository being searched. a) For SharePoint, this is a URL to the SharePoint system which will be searched for repositories. (Multiple search scopes can be created in scenarios with more than one SharePoint farm) b) For WorkSite, this will be the name of the WorkSite server that hosts the WorkSite databases. 20

4. Configuring Synchronization in Repstor affinity You may wish to control when synchronization happens. Normally, synchronization is set to happen automatically, while Microsoft Outlook is running. If it is not running, synchronization does not take place. The interval at which document repositories are synchronized is configured by a Group Policy and controlled centrally. See Views Options Synchronize Repository Views When set will synchronize views from synchronized repositories if available Add View Columns to Outlook Views If set will create equivalent views in Outlook containing fields from the source repository Set Group by/sort/filter criteria When set will generate views that include these facets Switch Views on initial synchronization If set will display the configured or default view in Outlook 21

Search Scope Options Add New Scope You need to provide the name, type and location of the new scope. The name is the user friendly name to be displayed in the Search for Repositories dialog. The type is the type of repository. Currently affinity supports SharePoint 2013 and HP WorkSite repositories for searching. The Location is a repository specific location to identify the area to be searched. b) For SharePoint this is the URL to a web that will search a SharePoint farm. This can be filtered to a specific site collection by adding a secondary url to the site separated by three colons (:). For HP WorkSite this is the WorkSite application server name. For HP RM 8 / Trim this is the Trim web service URL. (e.g. http://trim/trimws/trim.asmx) Available Search Scopes Shows the existing search scopes that have been configured. Assist Options(For Quickfile) Copy messages when using Quick file rather than move When set, items that are Quick filed are by default, copied to the chosen location rather than moved. Always move.available only when Copy is set. Items that are being Quick filed to a folder within the same repository or mailbox will, by default, be moved rather than copied, items being Quick filed to a different repository will be copied. The user can override the settings within the quickfile dialog. Reindex folders will reindex the quickfile and jump to folder index. This is required if a lot of changes to inbox folders have been made. Automatically prompt to Quick File when sending This setting will pop a quickfile dialogue when a user hits the send button rather than simply sending the email Categorization Settings and Tag settings See the Repstor assist documentation The move feature performs a cut and paste of the current version only. Previous versions can be restored in repositories that support versioning (e.g. SharePoint) via the recycle bin. Cache Management Options Content Expiration Content within folders that are synchronized will remain in Outlook until the folder has not been accessed for a configurable period. To set this period (default 30 days) set the Expire Content After period. By unchecking the checkbox, no content will be expired, i.e. all synchronized content will remain in Outlook until the repository or the content is deleted from the repository. Expired folders will not store content locally, but will re-synchronize if the user browses to them. 22

Expire to Headers, will expire content to header only information (SharePoint/WorkSite only) instead of clearing out the whole folder. Minimize Local Storage Can be used if local storage is at a premium, and offline access to content is really not important. When selected, Repstor will automatically expire folders after a short period of time, and when Outlook is closed. This gives a combination of efficient access to the repository, while avoiding the storage of local content. This setting can be used in combination with Expire to Headers, so only headers are stored locally. Disk Space Management To limit the amount of space used by Repstor affinity s cache, you can enable disk space limits, and set a maximum target value for the Repstor cache. Repstor will expire content more frequently when it approaches this limit. Due to the way Outlook manages the information within the Repstor affinity message store, the disk space management s maximum data storage is used as a guide to help manage local disk space. There may be rare situations where this disk space limit is exceeded. 23

Advanced Options Allow Content Deletion When set will allow users to delete individual or groups of items and is also necessary to allow moving items between locations. Enable Folders Deletion When set will allow users to delete folders Display Queue information in Sync Log If set then the Sync log will display the number of folder locations currently queued Use Finish button to synchronize local document edits If set then documents that have been updated are not synchronized until explicitly directed by the user by clicking on the Finish Editing button that is added to the ribbon/menu. Prompt on exit if pending messages If set then the user will be prompted on leaving Outlook if there are local changes still to be synced. Allow header only downloads. If set this enables product functionality for header-only downloads. Category name to apply to filed messages If set will add a category to any emails that are filed to a repository. Preview file max size If set will stop items larger than the set value from being previewed (as this can take some time with larger files). The item can be viewed by clicking on the View Document option that is displayed in the preview pane. Reset Connect to Outlook Resets the configuration that allows users to connect SharePoint lists to Repstor affinity instead of standard Microsoft functionality. Reset Search Folders Re-established the Repstor search folders to their default state. Sync Background Lists Synchronizes various background lists that contain property configurations and central repository lists. Cancel Current Sync Cancels the current synchronization task Diagnostics If set will generate diagnostic logs in the users documents folder under a directory called ROAM Logs 24

Appendix A: Administration via a Group Policy on page 2424, for further information. Synchronization behavior can be set in a number of ways to support different scenarios: Synchronization Granularity Individual Repository Level Set in the individual repository set up controlled by a central repositories list or by individual users using the Repositories dialogues. If set to disabled then no synchronization happens unless a user performs a manually initiated synchronization. Overall Background Synchronization Set in the Repstor affinity options this enables or disables any background timed synchronizations but will synchronize folders that are accessed by the user (the synchronization intervals can be configured in the Registry settings). Simple on/off synchronization setting This disables both background and synchronization of folders as they are accessed. This is useful for circumstances where the user is on a connection where data is paid for on a meter. Individual folders can be explicitly synchronized by the user using the normal mechanisms. This is available on the main Repstor Ribbon as a tickbox. User driven enable/disable synchronization Users may completely stop and disable synchronization by using the Sync is Enabled toggle button in the Repstor Sync Status ribbon, synchronization can be completely disabled by the user. This is typically used to avoid using data allowances on metered connections or to avoid using bandwidth on slow connections.. Synchronization Options Configuring Background Synchronization Automatic background synchronization is the default setting. It happens while Microsoft Outlook is running. During Automatic synchronization, folders will be queued for synchronization on a schedule. In addition, as a user browses through folders of the system, the folders accessed are queued for immediate synchronization. These mechanisms help keep all 25

folders update-to-date in the system, while prioritizing those folders that are accessed frequently. Switching off automatic background synchronization for all repositories In the options dialogue untick the Schedule Regular synchronization of all active repositories. This will stop all background synchronization including active Repositories until the setting is reversed. Note that the contents of folders that are accessed/browsed by the user on active repositories will still be synchronized. Figure 8 - Synchronization settings Default Download behavior There are options available to set the download behavior to meet different requirements. This can be set at a system, repository or folder level. The system wide setting can be found in the General Options tab as shown in Figure 8 - Synchronization settings. The options that are available are: Full items Headers Only Items are downloaded in their entirety as a single action, this is the default setting Only header metadata is downloaded, the full item is 26

only downloaded when the item is accessed by the users Headers then full items No Downloads Online Only Initially the header metadata is downloaded and displayed with the item content being downloaded as a separate background task or when the user selects the item if that happens before the background task completes that item The folder structure is downloaded, but no content is downloaded. Any items added to the folders will be uploaded, and removed from Outlook. This can be used for submit only locations. The folder structure is downloaded. If the user clicks on a folder, its contents will be downloaded as headers. After the Outlook session, the content will be removed from the local cache. This can be used for large hierarchies of information that are needed on an ad-hoc basis. Switching off automatic background synchronization for individual repositories Synchronization can also be managed for each individual repository from the Repositories dialog box. You can open the dialog box in two ways: From the Repstor affinity toolbar, click Repositories In Microsoft Outlook s Navigation Pane, right click the Repstor affinity node, and select Repositories To enable automatic synchronization On the affinity toolbar, click Repositories. The Manage Repositories dialog box is displayed. 27

Click to select a repository, and click Disable. Synchronization has been disabled for the repository and all sub-folders, the repository is moved to an inactive area at the bottom of the repositories list. To re-enable Click on the repository and click on the enable button that appears instead of the disable button. Figure 9 - Disabling Synchronization on individual repositories When you click on individual folders in a repository that is enabled, they are queued for synchronization. However where a Repository is Disabled folders are not queued. 28

Manual Synchronization When automatic synchronization is disabled, you can manually synchronize a single Repstor affinity document repository. To synchronize a Repstor affinity document repository manually 1. Click on the Sync Now button ion the Sync Status Ribbon or 2. Right click on the document repository, and select Repstor->Queue for Synchronization. or 3. Right click on the document repository, and select Properties. The Properties dialog box is displayed. 4. Click the affinity tab. The following dialog box is displayed. Figure 10 - Folder properties The following information is available from this screen. 29

Item Sync Enabled Last Sync Time Last Sync Messages Description This reflects the repository enabled/disabled setting. When automatic background synchronization is enabled, the status displays Yes. Otherwise, it displays No. If set to No then only user initiated synchronizations will be executed, no synchronization will happen on browsing to folders within the parent repository. The date and time of the last synchronization for the folder. When the Queue for Synchronization button is first clicked, the status will display Queued for Synchronization. A list of the last synchronization messages for the folder. 5. For header-only downloads, download preferences can be set for this folder. This allows the setting of header-only downloads, download of full items, or headers, followed by full items, etc. on a folder-by-folder basis. If set to inherited, the settings are inherited from the repository (top level folder) setting, or if that is inherited, from the system setting. 6. For header-only downloads you can queue the synchronization of any headers in the current folder by choosing Download Full Items, and can clear any downloaded items back to headers by clicking Clear Offline Storage 7. Click Queue for Synchronization. Last Sync Messages: will display Queued for Synchronization. 8. Select Include sub folders option prior to clicking on Queue for Synchronization to cascade the synchronization to child folders. 9. Last Sync Messages will update as the folder is synchronized. You can also close the dialog and the synchronization will continue in the background. The information displayed on the tab applies to the individual folder that was selected. 30

Other Configuration Options Repstor affinity includes many configuration options to allow for users to work in their preferred way, this section describes the options that are available via the options dialogues. General Options Balloon Notifications Set what messages you want to be included in the Windows notifications Synchronization Settings Schedule Regular.. if ticked means that the system will check for changes to any enabled repositories in the background Default download Preferences..If header only downloads is switched on, this setting defines the default system download type. Duplicates Warn when. If set will notify users if the file they are adding already exists in the location and allows them to either add or discard the item they are adding Always discard Will discard duplicates without prompting if found in the same folder. Show.when ticked will add a search folder to show duplicates across all synchronized content Central Repositories List This is the location of the list that contains repositories to be synchronized Figure 11 General Options Views Options Synchronize Repository Views When set will synchronize views from synchronized repositories if available Add View Columns to Outlook Views If set will create equivalent views in Outlook containing fields from the source repository Set Group by/sort/filter criteria When set will generate views that include these facets Switch Views on initial synchronization If set will display the configured or default view in Outlook Figure 12 Views Options 31

Search Scope Options Add New Scope You need to provide the name, type and location of the new scope. The name is the user friendly name to be displayed in the Search for Repositories dialog. The type is the type of repository. Currently affinity supports SharePoint 2013 and HP WorkSite repositories for searching. The Location is a repository specific location to identify the area to be searched. c) F or SharePoint this is the URL to a web that will search a SharePoint farm. This can be filtered to a specific site collection by adding a secondary url to the site separated by three colons (:). For HP WorkSite this is the WorkSite application server name. For HP RM 8 / Trim this is the Trim web service URL. (e.g. http://trim/trimws/trim.asmx) Figure 13 - Search Scopes for Repository addition Available Search Scopes Shows the existing search scopes that have been configured. Assist Options(For Quickfile) Copy messages when using Quick file rather than move When set, items that are Quick filed are by default, copied to the chosen location rather than moved. Always move.available only when Copy is set. Items that are being Quick filed to a folder within the same repository or mailbox will, by default, be moved rather than copied, items being Quick filed to a different repository will be copied. The user can override the settings within the quickfile dialog. Reindex folders will reindex the quickfile and jump to folder index. This is required if a lot of changes to inbox folders have been made. Automatically prompt to Quick File when sending This setting will pop a quickfile dialogue when a user hits the send button rather than simply sending the email Categorization Settings and Tag settings See the Repstor assist documentation Figure 14 Repstor assist options 32

The move feature performs a cut and paste of the current version only. Previous versions can be restored in repositories that support versioning (e.g. SharePoint) via the recycle bin. Cache Management Options Figure 16 Cache Management Options Content Expiration Content within folders that are synchronized will remain in Outlook until the folder has not been accessed for a configurable period. To set this period (default 30 days) set the Expire Content After period. By unchecking the checkbox, no content will be expired, i.e. all synchronized content will remain in Outlook until the repository or the content is deleted from the repository. Expired folders will not store content locally, but will re-synchronize if the user browses to them. Expire to Headers, will expire content to header only information (SharePoint/WorkSite only) instead of clearing out the whole folder. Minimize Local Storage Can be used if local storage is at a premium, and offline access to content is really not important. When selected, Repstor will automatically expire folders after a short period of time, and when Outlook is closed. This gives a combination of efficient access to the repository, while avoiding the storage of local content. This setting can be used in combination with Expire to Headers, so only headers are stored locally. Disk Space Management To limit the amount of space used by Repstor affinity s cache, you can enable disk space limits, and set a maximum target value for the Repstor cache. Repstor will expire content more frequently when it approaches this limit. Due to the way Outlook manages the information within the Repstor affinity message store, the disk space management s maximum data storage is used as a guide to help manage local disk space. There may be rare situations where this disk space limit is exceeded. 33

Advanced Options Figure 15 - Advanced Options Allow Content Deletion When set will allow users to delete individual or groups of items and is also necessary to allow moving items between locations. Enable Folders Deletion When set will allow users to delete folders Display Queue information in Sync Log If set then the Sync log will display the number of folder locations currently queued Use Finish button to synchronize local document edits If set then documents that have been updated are not synchronized until explicitly directed by the user by clicking on the Finish Editing button that is added to the ribbon/menu. Prompt on exit if pending messages If set then the user will be prompted on leaving Outlook if there are local changes still to be synced. Allow header only downloads. If set this enables product functionality for header-only downloads. Category name to apply to filed messages If set will add a category to any emails that are filed to a repository. Preview file max size If set will stop items larger than the set value from being previewed (as this can take some time with larger files). The item can be viewed by clicking on the View Document option that is displayed in the preview pane. Reset Connect to Outlook Resets the configuration that allows users to connect SharePoint lists to Repstor affinity instead of standard Microsoft functionality. Reset Search Folders Re-established the Repstor search folders to their default state. Sync Background Lists Synchronizes various background lists that contain property configurations and central repository lists. Cancel Current Sync Cancels the current synchronization task Diagnostics If set will generate diagnostic logs in the users documents folder under a directory called ROAM Logs 34

Appendix A: Administration via a Group Policy Configuration settings are established through a Repstor affinity Group Policy Template. This allows system administrators to specify various settings. The settings include mandatory repositories; how often background/idle synchronizations are run; and whether end users have the facility to manually add, remove or disable repositories. Using this template, Repstor affinity configurations can be automatically applied to groups of Active Directory users. Please contact support@repstor.com, for further information. Installing the Template The template is installed in the same way as any group policy template within the group policy management editor. 35

Editing Policy Settings The policy settings can be configured centrally for groups of active directory users. The settings include the default frequency where repositories should be synchronized, how frequently repositories should be considered for synchronization, and whether the user can add, remove or disable repositories from being synchronized. Individual settings exist for each type of filter (currently fileshares and SharePoint). Within the group policy, it is possible to define repositories that are automatically synchronized for the users which belong to this policy group. As well as the name and location of the repository, these settings include how frequently each repository is synchronized, and whether the users can remove the repository. 36

Configuring required repositories using group policy is an alternative to the central repository mechanism described in the next section. 37

Appendix B: Central Repositories Configuration The Central Repositories List can be used to determine the set of repositories that are synchronized by each user. The Central Repositories List can be configured as a custom list within a SharePoint site (for which the users have read permission). Required columns: Title column (usually standard) Location single line of text TargetUsers person, group or multi-person, group column Optional columns: Background Sync Yes / No checkbox. If the column is available and a list entry has the No value then background syncing is disabled. Temporary Repository Yes / No checkbox. If the column is available and a list entry has the Yes value then the synchronized repository will be marked as temporary. This means that all content within it will be expired from time to time, and when Outlook closes. Include In Training Yes / No checkbox. With Repstor assist installed, this sets whether the repository will be used as a target location for Quick File suggestions. Header Download Type. Number field. Sets the header-only setting for the synchronized repository. 1 Full Downloads, 2 Headers only, 3 Headers then full items, 4 inherited. A blank value will also be set to Inherited. This will take the user s default header setting. Parent Folders single line of text or taxonomy configured to return a full path. If the column is available and has a value it s a list of parent folder names separated by : characters e.g. one:two:three. A utility is available for creating the Central Repositories list. Contact support@repstor.com for details The central repository list can be passed to the product during installation, through group policy, through the SharePoint User Profile Service, through a web link, or the Options dialog. Installation command: msiexec /i <msi_path> REQ_LIST_URL=https://repstor.sharepoint.com/acme/Li sts/required%20repositories 38

Web link: stssync://roam/reqrepos=https%3a%2f%2frepstor.sharepoint.com%2facme%2flists%2frequired%20repos itories%2f i.e. The web address of the custom list must be encoded using standard URL encoding. Please contact support@repstor.com for more information on configuring the URL using Active Directory. Configuring Central Repositories Configuration using the User Profile Service The SharePoint User Profile service can be used to configure a Central Repository Configuration list on a per user basis. In order for this configuration to take place, a new property named RequiredRepositoriesCustomListUrl of type String (single value) should be added to the User Profile Service. Once this is configured, the URL of the central repository configuration list relevant for a given user should be specified in this property for the user. The location of the User Profile Service can be specified at the time of Repstor Affinity installation: Installation command: msiexec /i <msi_path> USER_PROFILE_SERVICE_URL=https://repstor.sharepoint.com/_vti_bin/UserProfileService.asmx 39

Appendix C: Registry Settings Repstor affinity has a comprehensive list of configuration options that can be set through various registry settings. These registry settings are in addition to the configuration that can be set through the group policy template and options dialogs. The configuration settings are fully documented in the Repstor Configuration Settings guide. Contact Repstor support to get access to this document. Repstor will look for configuration options in registry locations in this sequence to determine the value to use. 1. User specific Group policy override settings HKEY_CURRENT_USER\SOFTWARE\Policies\Repstor\Repstor Affinity 2. Machine specific Group policy override settings HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Repstor\Repstor Affinity Or HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Repstor\Repstor Affinity Group policy override settings will override any settings at all other levels, and will lock down the options from being changed by the user within the Repstor affinity Options dialog. 3. User defined settings HKEY_CURRENT_USER\Software\Repstor\Repstor Affinity 4. Administrator defined default settings HKEY_LOCAL_MACHINE\SOFTWARE\Repstor\Repstor Affinity Or HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Repstor\Repstor Affinity Administrator defined default settings will set default values which the user can change within the options dialog if the user chooses. Administrator defined defaults can be set by updating the registry during installation or by using Group Policy to push the registry change to the default settings keys. 40

Appendix D: Capturing Email Metadata in SharePoint Repstor affinity will capture email metadata into SharePoint fields which have display names corresponding to the metadata to be captured. These display names are shown in the table below. By default we will pick up the content type in Repstor when it is named Email or E-Mail Submission, if you wish to set the name of the content type to something different we have configuration available that supports this. Contact support@repstor.com for more details around this. Alternatively, the standard E-mail Submission type will be used if email is filed into a document library where the content type is configured. If this content type available (configured exactly as described below in terms of column names, field types etc.) then Repstor affinity will automatically use the content type and populate the email metadata when uploading Outlook email messages. The content type can be added manually or if you are using SharePoint 2010 it will already be available if the Content Organizer feature is enabled. There is a utility available for creating this content type. Contact support@repstor.com for details. Field Name Content Type Subject To From CC BCC Date Sent Date Received Conversation Topic ConversationID Fingerprint Has Attachments Field Type E-mail Submission Single line of text Multiple lines of text Single line of text Multiple lines of text Multiple lines of text Dates (with times displayed) Dates (with times displayed) Single line of text Single line of text. Single line of text (hidden) Yes / No 41