Online Communication E-mail Chat Rooms Instant Messaging Blogging Social Media
Advantages: Reduces cost of postage Fast and convenient Eliminates phone charges Disadvantages: May be difficult to understand tone while reading rather than hearing voice on the phone Both parties need a computer with internet access and valid email addresses E-mail
To: who is receiving the message Need to make sure address is complete and correct. Subject: What the e-mail is about It s like the title; always include one CC: carbon copy Include additional e-mail addresses to send copies to other people. BCC: blind carbon copy Send a copy to someone else without the original recipient knowing you did so. Attachments: add files to your e-mail Can be a Word doc, PowerPoint, picture, etc. Message: the main section of the e-mail Parts of an E-mail Message
Avoid large attachments. Ensure that the style is appropriate It should be professional if it is a business e- mail and may be more relaxed if it is to a friend. Check e-mail regularly so you can reply in a timely manner. Beware of viruses. Don t open email unless you know who they are from (especially if the sender or subject look fishy)! E-mail Guidelines
You can choose how you want your e-mail to be organized. Without keeping up on e-mail it can get out of hand quickly! Your e-mail provider may allow you to organize by task, sender, or priority. You may create folders to store related e- mails. Delete unwanted messages right away Keep Your E-mail Organized
SPAM unwanted or junk e-mail How do they get your e-mail? Companies purchase lists or use software to search for e-mail addresses. If you buy items online or participate in newsgroups or chat rooms connected to your e-mail address, they can be picked up. Some e-mail providers do scan e-mails for SPAM e-mail and they are marked as such. It is assumed that you don t want these e-mails and they are automatically send to a separate folder in your email. SPAM
Install anti-spam software. www.download.com free block spam programs Before registering on a site, read the privacy policy to see how it uses your e-mail address. Have two e-mail accounts. Use one as a public e-mail address and use this for registering on websites and with stores. Use the other as a private e-mail address and only share it with family, friends, on resumes, etc. How To Prevent SPAM
E-mails that contain untrue information May request that you send money or pass on bogus information Clog up the Internet Unsure if what you ve received is a hoax? Go to www.hoaxbusters.org to check! Internet Hoaxes
An area on the web where people come together to communicate online Typically has a specific topic of interest Real time and visible to everyone in the chat room Sign in with a username and password Never use your real name to protect your identity. Chat Rooms
Newsgroup: online discussion forum in which people post, read, and reply to messages from other members Also known as discussion groups Exist for more than 30,000 topics including: games, hobbies, science, computers, current issues, debates, etc. Some newsgroup directories to check out: Microsoft discussion groups Google groups Binsearch groups Newsgroups
Netiquette: general rules that exist across chat rooms and other online forums Standards of Behavior: Introduce yourself when you enter the chat room Specifically address the person to whom you are talking Refrain from name-calling, swearing, explicit or prejudiced language No scrolling, flooding, trolling, flaming or threats Netiquette (Etiquette on the Net)
Participating in the following is likely to cause you to be banned from the site: Scrolling: repeatedly posting the same text to disrupt the chat Flooding: abusing the use of smileys or posting large or multiple pictures simultaneously Trolling: a general term for being intentionally annoying Scrolling and flooding everywhere, reviving several topics, insulting everyone for no reason, etc. Flaming: fighting with or throwing insults at other members Threats: could be about hacking the site or toward specific individuals Netiquette (Etiquette on the Net)
Services or programs that enable you to communicate in real time with people who are also online. Like a cross between e-mailing and a phone conversation User sets up a list of contact or Buddy List Can accept or reject communication Can hold simultaneous individual conversations or create a custom IM chat room Instant Messaging
DO s Explore the security options available and set them to the most secure. Be careful about personal info you enter anywhere into the system (in conversations or otherwise) Report it to your IM provider if you are ever harassed. DONT s Don t use IM for confidential or sensitive conversations. Never give anyone permission to add you to their contact list unless you know who they are. Instant Messaging Tips
Blogging: the act of writing one s blog Blog: a website of frequent, chronological publications of thoughts and/or links Often a combination of what is going on in one s life and what is happening on the web. More on this in a future unit! Blogging
Social Media: web-based interactive communication A group of Internet-based applications that build on the ideological and technological foundations of Web 2.0, and that allow the creation and exchange of user-generated content. - Andreas Kaplan and Michael Haenlein Inarguably changed the way we communicate. Social Media
Social Bookmarking: tag websites and search through websites bookmarked by other people Del.icio.us, Blinklist, PortaPortal, Pinterest Social News: vote and comment on articles Digg, Reddit Social Networking: add friends, comment on profiles, join groups and have discussions Facebook, Hi5, Last.FM, Twitter Social Photo and Video Sharing: share photos or videos and comment on user submissions YouTube, Flickr, Instagram Wikis: add and edit existing articles Wikipedia, Wikia Social Media Sites
Social networking now accounts for 22% of all time spent online in the US. Twitter processed more than one billion tweets in December 2009 and averages almost 40 million tweets per day. The number of social media users age 65 and older grew 100 percent throughout 2010, so that one in four people in that age group are now part of a social networking site. As of June 2011 Facebook has 750 Million users. Facebook tops Google for weekly traffic in the U.S. If Facebook were a country it would be the world's 3rd largest. YouTube is the 2nd largest search engine in the world. In four minutes and 26 seconds 100+ hours of video will be uploaded to YouTube. Social Media Stats