Trial Account Checklist NetScaler Management and Analytics System service trial account checklist The NetScaler Management and Analytics System (MAS) service trial on Citrix Cloud demonstrates the value of a cloud-based platform. Cloud-based means centralized service management and simplified design and deployment of NetScaler instances no matter where they re deployed. Use this guide to prepare for your MAS service trial. Please note To ensure a successful customer experience, Citrix reserves the right to limit trials to a number of participants at one time. Please use the time you have until your trial is approved to prepare. Upon logging in to Citrix Cloud, you will see a number of tiles. Locate the one called Management and Analytics Service and click on request trial. When you request the MAS service trial, you ll see the button change to Trial Requested on the Citrix Cloud services page. You can see all trials you have requested and their status on the same page. When your MAS service trial is ready, you ll be notified by email, and the button will change from Trial Requested to Manage. Before you receive that email, it s a good idea to start preparing for your trial. Licensing Citrix NetScaler MAS is licensed as a subscription service. As long as you maintain an active subscription, you will have the right to use the service, get service updates, and get unlimited technical support. Subscription licenses for this service are sold in packs of 10 managed VIPs (also called vservers in NetScaler). You also have the option to buy additional data retention in packs of 5 GB for historical reports and analytics. Free trial Free access to the service is available via Citrix Cloud. The trial period is 30 days and includes: 10 managed VIPs 5 GB of data retention All supported features At the end of the free trial period, you will have the option to purchase the service in order to continue having access to it. A set of email notifications alerting you to the end of the trial period will be sent seven days, two days, and one day prior to expiration of the trial. The data collected over the trial account will be maintained for 30 days after the trial has expired, in case you want to upgrade the same account to a licensed version. The following features generate storage data: Gateway Analytics Security Analytics App Analytics Web Analytics (Phase 2) Advanced Analytics (Phase 2) By default, an equal amount of storage will be allocated across all features, so you can see on a dashboard the storage allocation of each feature and how much has been consumed. There is an option to disable consumption of data storage from any of the supported features. MAS service-generated logs, licensing-related alerts, and notifications will not be counted within the storage limit. You will be able to allocate the additional 5 GB pack to any of the features in MB or GB. It will have multilevel storage consumption notification at 50 percent, 70 percent, and 90 percent consumption with information for purchasing more storage in the notification. Citrix.com 1
Getting started The following image illustrates the steps you have to perform to get started. Sign up for a Citrix Cloud account Request a NetScaler MAS service trial Download and install NetScaler MAS service agent Add instances to NetScaler MAS service Before you begin this process, make sure you have the required browser on your system and have also reviewed the system requirements. Supported browsers You can access NetScaler MAS only by using the graphical user interface (GUI). Your workstation must have a supported web browser to access the configuration utility and dashboard. Web browser Internet Explorer Google Chrome Safari Mozilla Firefox Version 11.0 and later 19 and later 5.1.1 and later 3.6.25 and later Resource requirements for the communications agent Before you begin installing the agent, make sure you have the required virtual computing resources that the hypervisor must provide for each agent. Component RAM Requirement 8 GB Note: Citrix recommends that you use 32 GB for better performance Virtual CPU 4 Note: Citrix recommends that you use 8 CPUs for better performance. Storage space 120 GB Note: Citrix recommends that you use 500 GB for better performance. Virtual network interfaces 1 Throughput 1 Gbps 2
Minimum NetScaler versions required StyleBooks Monitoring/Reporting & Configuration Jobs NetScaler software version 10.5 and later 10.5 and later Analytics HDX Insight Security Insight Gateway Insight 10.1 and later 11.0.65.31 and later 11.0.65.31and later Requirements for NetScaler SD-WAN instance management Minimum NetScaler SD-WAN WO versions required Monitoring/Reporting & Configuration Jobs CloudBridge/NetScaler SD-WAN WO Analytics HDX Insight WAN Insight Interoperability matrix of NetScaler SD-WAN platform editions and s Platorm editions Discovery Configuration Monitoring Reporting Event management (SNMP traps) HDX Insight and WAN Insight analytics Multi-Hop Insight NetScaler SD-WAN WANOP NetScaler SD-WAN Enterprise Yes Yes Yes Yes Yes Yes Yes Yes No No No No No Yes Thin clients supported for NetScaler SD-WAN instances NetScaler MAS supports the following thin clients for monitoring NetScaler SD-WAN deployments: Dell Wyse WTOS Model R10L Rx0L Thin Client NComputing N400 Dell Wyse WTOS Model CX0 C00X Xenith Dell Wyse WTOS Model TXO T00X Xenith2 Dell Wyse WTOS Model CX0 C10LE Dell Wyse WTOS Model R00LX Rx0L HDX Thin Client Dell Wyse Enhanced SUSE Linux Enterprise, Model Dx0D, D50D Dell Wyse ZX0 Z90D7 (WES7) Thin Client 3
Requirements for NetScaler MAS Minimum XenApp and XenDesktop versions required XenApp/XenDesktop version HDX Insight XenApp 6.5 HDX Insight XenDesktop 7.0, build 3018 Note: The NetScaler Gateway feature (branded as Access Gateway Enterprise for versions 9.3 and 10.x) must be available on the NetScaler instance. NetScaler MAS does not support standalone Access Gateway Standard appliances. NetScaler MAS can generate reports for applications that are published on XenApp or XenDesktop and accessed through Citrix Receiver. However, this capability depends on the operating system on which Receiver is installed. Currently, a NetScaler ADC does not parse ICA traffic for applications or desktops that are accessed through Citrix Receiver running on ios or Android operating systems. Thin clients supported for HDX Insight WYSE Windows-based thin clients WYSE Linux-based thin clients WYSE ThinOS-based thin clients 10Zig Ubuntu-based thin clients NetScaler instance license required for HDX Insight The data collected by NetScaler MAS for HDX Insight depends on the version and licenses of the NetScaler instances being monitored. HDX Insight reports are displayed only for NetScaler Platinum and Enterprise appliances running release 10.1, 10.5, 11.0, and 11.1. NetScaler license/duration 5 minutes 1 hour 1 day 1 week > 1 month Standard No No No No No Enterprise Yes Yes No No No Platinum Yes Yes Yes Yes Yes Supported operating systems and receiver versions The following table lists the operating systems supported by NetScaler MAS and the Citrix Receiver versions currently supported with each system: Operating system Windows Linux Mac Receiver version 4.0 Standard Edition 13.0.265571 and later 11.8, build 238301 and later HTML5 1.5* ChromeApp 1.5* * Applicable with CloudBridge release 7.4 and later. 4
Ports Make sure the following ports are open for NetScaler MAS to communicate with NetScaler and/or SD-WAN instances. Type Port Details TCP 80/443 For NITRO communication from NetScaler MAS to NetScaler or TCP 22 For SSH communication from NetScaler MAS to NetScaler or UDP 4739 For AppFlow communication from NetScaler or CloudBridge instance to NetScaler MAS. ICMP No reserved port To detect network reachability from NetScaler MAS to NetScaler or SNMP 161, 162 To receive SNMP events from NetScaler instance to NetScaler MAS. Syslog 514 To receive syslog messages in NetScaler MAS from NetScaler or TCP 25 To send SMTP notifications from NetScaler MAS to users. TCP 389/636 Default port for authentication protocol. For communication between NetScaler MAS and LDAP external authentication server. UDP 123 Default NTP server port for synchronizing with multiple time sources. TCP 5557 For logstream communication from NetScaler to NetScaler MAS. TCP 5454 Default port for communication between NetScaler MAS nodes in high-availability mode. For more information Thank you for your interest in the MAS service. For more information, contact your Citrix salesperson directly or use this link to contact the Citrix Cloud team. https://www.citrix.com/products/citrix-cloud/form/inquiry/ Enterprise Sales North America 800-424-8749 Worldwide +1 408-790-8000 Locations Corporate Headquarters 851 Cypress Creek Road, Fort Lauderdale, FL 33309, United States Silicon Valley 4988 Great America Parkway, Santa Clara, CA 95054, United States 2017 Citrix Systems, Inc. All rights reserved. Citrix, the Citrix logo, and other marks appearing herein are property of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered with the U.S. Patent and Trademark Office and in other countries. All other marks are the property of their respective owner(s). 5