BT CNSP - new solutions for health and social care

BT CNSP - new solutions for health and social care The Health and Social Care Network (HSCN) will provide a reliable and efficient way for health and social care organisations to access and exchange information. We re delighted to be an accredited Consumer Network Service Provider (CNSP) and are committed to helping our customers with the transition to HSCN. Our new range of simple to procure network solutions ensure health and social care professionals can access the right information at the right time, no matter where they are working. Best-in-class connectivity HSCN accredited Pioneering future technology Contact us See who we are already helping: NHS Greater Glasgow and Clyde Humber NHS Foundation Trust Southern Health and Social Care Trust Hospitals and multi-agency offices Surgeries/GPs/ medium size offices Community healthcare Community teams and individuals Large Small An expanding portfolio Our services provide a range of options to get you connected to HSCN, wherever you are, whatever the size of your organisation or complexity of your needs. Our catalogue will develop over time to include voice solutions, unified communications, industry propositions and access to cloud services.

Why choose BT? We are at the forefront of UK innovation We are investing 10bn in the next 5 years to ensure we have tried and tested new technologies to support our customer needs. We have the best-in-class network and mobile connectivity in UK We are BT and there is no other company quite like us We are one of the world s leading innovators The largest fibre broadband network The biggest, fastest mobile network The largest wi-fi network Fully UK based service team Tier-1 accredited CNSP 1.3 million network users World-class security Future road-map to identify the right services Innovative collaboration 26 million connections across the UK means we are where you are Covering more than 96% of the population. 99.2% of 4G mobile coverage Over 5 million hotspots, allowing you to always get online in the most cost-effective way Integrated with our existing service desks providing 24/7 seamless support Certifications include: ISO/IEC-9001, ISO/IEC-20000, ISO/IEC-22301, ISO/IEC-27001, CAS(T) and ITHC UK-based health and social care employees are currently using the transition network to communicate CareCERT helps organisations to respond effectively to cyber security threats A trusted partner with procurement frameworks for a smooth transition Developing joint value propositions with world-leading partners

BT CNSP network catalogue summary The network services we are offering provide an extended range of options to get you connected to HSCN - wherever you are, whatever the size of your organisation, or complexity of your needs. Primary (how much capacity do you need?) Who could typically use this product? Superfast Access GP s/surgeries Community healthcare Community teams and individuals GP s/surgeries Community healthcare Community teams and individuals GP s/surgeries Community healthcare Community teams and individuals Ethernet Service GP s/surgeries Community healthcare Ethernet Service GP's/Surgeries Community healthcare Ethernet Service GP's/Surgeries Community healthcare Ethernet Service Hospitals GP's/Surgeries Community healthcare Secure Plus Ethernet Service Hospitals GP's/Surgeries Community healthcare Ethernet Service Secure Plus Ethernet Service Ethernet Service Secure Plus Ethernet Service Ethernet Service Secure Plus Ethernet Service Ethernet Service Secure Plus Ethernet Service Hospitals Hospitals Hospitals Hospitals Hospitals Hospitals Hospitals Hospitals

Hospitals and multi-agency offices Large and medium-sized sites that require: guaranteed availability, high bandwidth, and multiple connections across multiple sites. Ethernet Service Ethernet Service Ethernet Service Ethernet Service Ethernet Service Secure Plus Ethernet Service Secure Plus Ethernet Service Large and medium-sized sites like social work offices, need to support an increasingly mobile workforce, with a range of digital services at different locations at different times. The network needs to be able to securely support large scale data handling, multi-user access and effective collaboration. Our HSCN network services catalogue connects you to the Health and Social Care Network. You have a choice of bandwidth and resilience options available to make sure you get the right connection to meet the specific needs of your organisation. Please get in touch for more details. Secure Plus Ethernet Service Secure Plus Ethernet Service Secure Plus Ethernet Service Case studies

Ethernet Service The Ethernet service is suitable for medium and large organisations with mobile workforces. This solution supports large-scale data handling for secure and collaborative working across multiple locations. A business-grade service, which can offer faster performance, higher availability, Quality of Service (QoS), and Virtual Private Networking (VPN) capabilities. Better performance, availability, and faster repair times compared to, and products. Backed up by service levels, 99.9% availability and faster repair times. Guaranteed bandwidth compared to and. Ability to flex your bandwidth, up or down, as your business needs change. Ethernet Service Ethernet Service Ethernet Service Ethernet Service Ethernet Service Secure Plus Ethernet Service Secure Plus Ethernet Service Secure Plus Ethernet Service Secure Plus Ethernet Service Secure Plus Ethernet Service

Ethernet Service The Ethernet service is suitable for large organisations with mobile workforces. This solution supports large-scale data handling for secure and collaborative working across multiple locations. A business-grade service, which can offer faster performance, higher availability, Quality of Service (QoS), and Virtual Private Networking (VPN) capabilities. Better performance, availability, and faster repair times compared to, and products. Backed up by service levels, 99.9% availability and faster repair times. Guaranteed bandwidth compared to and. Ability to flex your bandwidth, up or down, as your business needs change. Ethernet Service Ethernet Service Ethernet Service Ethernet Service Ethernet Service Secure Plus Ethernet Service Secure Plus Ethernet Service Secure Plus Ethernet Service Secure Plus Ethernet Service Secure Plus Ethernet Service

Secure Plus Ethernet Service The Secure Plus Ethernet service is suitable for medium to large organisations who are running large-scale local area networks, which require guaranteed availability, and a high level of resilience. Secure Plus is a business-grade service, which includes all the benefits of Ethernet including faster performance, higher availability, Quality of Service (QoS), and Virtual Private Networking (VPN) capabilities. Backed up by service levels, 99.999% availability and faster repair times. For customers with critical always-on data needs Secure Plus also offers a diversely-routed service, connecting a site and two geographically separate Points of Presence (PoPs) in the BT Network. For always-on, secure data needs, Secure Plus offers guaranteed availability and a high level of resilience. Ethernet Service Ethernet Service Ethernet Service Ethernet Service Ethernet Service Secure Plus Ethernet Service Secure Plus Ethernet Service Secure Plus Ethernet Service Secure Plus Ethernet Service Secure Plus Ethernet Service

Secure Plus Ethernet Service The Secure Plus Ethernet service is suitable for medium to large organisations who are running large-scale local area networks, require guaranteed availability, and a high level of resilience. Secure Plus is a business-grade service, which includes all the benefits of Ethernet including faster performance, higher availability, Quality of Service (QoS), and Virtual Private Networking (VPN) capabilities. Backed up by service levels, 99.999% availability and faster repair times. For customers with critical always-on data needs Secure Plus also offers a diversely-routed service, connecting a site and two geographically separate Points of Presence (PoPs) in the BT Network. For always-on, secure data needs, Secure Plus offers guaranteed availability and a high level of resilience. Ethernet Service Ethernet Service Ethernet Service Ethernet Service Ethernet Service Secure Plus Ethernet Service Secure Plus Ethernet Service Secure Plus Ethernet Service Secure Plus Ethernet Service Secure Plus Ethernet Service

Secure Plus Ethernet Service The Secure Plus Ethernet service is suitable for medium to large organisations who are running very large-scale local area networks, require guaranteed availability, and a high level of resilience. Secure Plus is a business-grade service, which includes all the benefits of Ethernet including faster performance, higher availability, Quality of Service (QoS), and Virtual Private Networking (VPN) capabilities. Backed up by service levels, 99.999% availability and faster repair times. For customers with critical always-on data needs Secure Plus also offers a diversely-routed service, connecting a site and two geographically separate Points of Presence (PoPs) in the BT Network. For always-on, secure data needs, Secure Plus offers guaranteed availability and a high level of resilience. Ethernet Service Ethernet Service Ethernet Service Ethernet Service Ethernet Service Secure Plus Ethernet Service Secure Plus Ethernet Service Secure Plus Ethernet Service Secure Plus Ethernet Service Secure Plus Ethernet Service

Integrated communications: case study The network services we are offering today provide a range of options to get you connected to the Health and Social Care Network wherever you are, whatever the size of your organisation, or complexity of your needs. We ll be extending our catalogue over the coming months to widen the choice of overlay services available to you beyond the network. In the meantime, these case studies provide a flavour of these services and how they can help your digital transformation. NHS Greater Glasgow and Clyde: More agile patient care at Scotland s newest hospitals BT delivered a unified and more sustainable communications platform to enable system integration between legacy NHS software and new state-of-the-art systems. This will provide NHS Greater Glasgow and Clyde with the mobility tools required to deliver exceptional healthcare going forward. View full case study here As our current provider and to ensure leverage of our existing estates, we considered BT to be the only partner that could deliver the low risk, seamless migration we demanded. Its experience and attention to detail was instrumental in the smooth delivery of what was a very highprofile project. Karen McSweeney, Telecommunications General Manager, NHS Greater Glasgow and Clyde

Paperless clinical communications: case study The network services we are offering today provide a range of options to get you connected to the Health and Social Care Network wherever you are, whatever the size of your organisation, or complexity of your needs. We ll be extending our catalogue over the coming months to widen the choice of overlay services available to you beyond the network. In the meantime, these case studies provide a flavour of these services and how they can help your digital transformation. Humber NHS Foundation Trust: Frontline clinical staff go mobile In providing an end-to-end mobile solution, Humber NHS Foundation Trust is moving away from paper records and towards wi-fi, 3G and 4G connectivity, that enables clinicians to have the most up to date information at their fingertips; allowing more time to be spent on patient care. This mobile service allows our staff to gain instant secure access to the most up-to-date information stored on our electronic patient record system. Adrian Snarr, Director of Finance, Infrastructure and Informatics, Humber NHS Foundation Trust View full case study here

Consolidating legacy platforms: case study The network services we are offering today provide a range of options to get you connected to the Health and Social Care Network wherever you are, whatever the size of your organisation, or complexity of your needs. We ll be extending our catalogue over the coming months to widen the choice of overlay services available to you beyond the network. In the meantime, these case studies provide a flavour of these services and how they can help your digital transformation. Helping to transform communication for local health and social care centres The Southern Health and Social Care Trust (SHSCT) provides health and social care services for three council areas with a remit which includes 14,500 staff. BT helped them move to a single centralised model, from a mix of suppliers spread across 140 different premises, and 70 legacy telephone platforms. View article here The ongoing transformation of our telephony infrastructure at SHSCT has been the result of a strong and successful partnership with BT. They have brought innovation with the right products and the right skills when we needed them. Their extremely helpful and hands on approach has seen the project operate smoothly and efficiently and we re delighted with the results to date and we look forward to the completion of the project. John Mitchell, Telecomms manager, SHSCT

Surgeries/GPs/medium-sized offices Mid-sized sites that require: mobile connectivity for colleagues working off-site, secure and reliable bandwidth. Ethernet Service Ethernet Service Ethernet Service Ethernet Service Medium-sized sites and services, like a busy surgery or social care service, need to support increasingly mobile workforces. This requires reliable mobile solutions to ensure information is accessible round the clock without being hampered by slow speeds at peak times. Secure Plus Ethernet Service Case studies Our HSCN network services catalogue connects you to the Health and Social Care Network. You have a choice of bandwidth and resilience options available to make sure you get the right connection to meet the specific needs of your organisation. Please get in touch for more details.

Our broadband solutions offer fast speeds for organisations requiring a secure connection. Suitable for customers with entry level bandwidth requirements (with up to 24M downstream speed, dependent on location). Shorter installation times compared to Ethernet for customers who need a fast solution. One of the most cost effective solutions available. Widely available across BT s network with 92% UK coverage. Ethernet Service Ethernet Service Ethernet Service Ethernet Service Secure Plus Ethernet Service

Where fibre broadband is available to your local cabinet, we can provide to the Cabinet (FTTC). This means running copper cables from the local cabinet directly to your organisation. The service will provide you with faster speeds, and is ideal for smaller organisations or satellite offices. Higher bandwidth capability offering the potential for greater connection speeds compared to Standard (with up to 80M downstream speed, dependent on location). Widely available across BT s network with over 90% UK coverage. Shorter installation times compared to Ethernet for customers who need a fast solution. Ethernet Service Ethernet Service Ethernet Service Ethernet Service Secure Plus Ethernet Service

harnesses copper technology between the premises and the cabinet and then fibre to the exchange. By using copper and fibre as the initial transit technology, costs and installation times are lower than other Ethernet-based solutions but you can still achieve high speeds. Offers Quality of Service (QoS), which enables prioritisation of business critical application traffic. Multiple VPN connections can be configured, meaning a single site can have secure VPN tunnelling to multiple sites or for multiple applications. Shorter installation times compared to Ethernet for customers who need a fast solution. Can be a cost effective alternative to a Ethernet service. Ethernet Service Ethernet Service Ethernet Service Ethernet Service Secure Plus Ethernet Service

Ethernet Service A fibre-optic link directly to your site, allowing for faster speeds and improved reliability. The Ethernet service is great for small to mid-sized organisations. A business-grade service, which can offer faster performance, higher availability, Quality of Service (QoS), and Virtual Private Networking (VPN) capabilities. Better performance, availability, and faster repair times compared to, and products. Backed up by service levels, 99.9% availability and faster repair times. Guaranteed bandwidth compared to and. Ability to flex your bandwidth, up or down, as your business needs change. Ethernet Service Ethernet Service Ethernet Service Ethernet Service Secure Plus Ethernet Service

Ethernet Service A fibre-optic link directly to your site, allowing for faster speeds and improved reliability. The Ethernet service is great for mid-sized organisations. A business-grade service, which can offer faster performance, higher availability, Quality of Service (QoS), and Virtual Private Networking (VPN) capabilities. Better performance, availability, and faster repair times compared to, and products. Backed up by service levels, 99.9% availability and faster repair times. Guaranteed bandwidth compared to and. Ability to flex your bandwidth, up or down, as your business needs change. Ethernet Service Ethernet Service Ethernet Service Ethernet Service Secure Plus Ethernet Service

Ethernet Service A fibre-optic link directly to your site, allowing for faster speeds and improved reliability. The Ethernet service supports large-scale data handling for secure and collborative working across different locations. A business-grade service, which can offer faster performance, higher availability, Quality of Service (QoS), and Virtual Private Networking (VPN) capabilities. Better performance, availability, and faster repair times compared to, and products. Backed up by service levels, 99.9% availability and faster repair times. Guaranteed bandwidth compared to and. Ability to flex your bandwidth, up or down, as your business needs change. Ethernet Service Ethernet Service Ethernet Service Ethernet Service Secure Plus Ethernet Service

Secure Plus Ethernet Service The Secure Plus Ethernet service is suitable for medium to large organisations who are running wide local area networks, which require guaranteed availability, and a high level of resilience. Secure Plus is a business-grade service, which includes all the benefits of Ethernet including faster performance, higher availability, Quality of Service (QoS), and Virtual Private Networking (VPN) capabilities. Backed up by service levels, 99.999% availability and faster repair times. For customers with critical always-on data needs Secure Plus also offers a diversely-routed service, connecting a site and two geographically separate Points of Presence (PoPs) in the BT Network. For always-on, secure data needs, Secure Plus offers guaranteed availability and a high level of resilience. Ethernet Service Ethernet Service Ethernet Service Ethernet Service Secure Plus Ethernet Service

Community healthcare For sites specialising in Community Healthcare: our connectivity solutions are suitable for small and mid-sized organisations requiring up to fifty remote connections across multiple devices. Ethernet Service Ethernet Service Ethernet Service Ethernet Service Small to medium-sized organisations, like care homes and community health teams, need secure and always-on solutions. Reliability is vital, especially for lone workers in potentially difficult situations. Our HSCN network services catalogue connects you to the Health and Social Care Network. You have a choice of bandwidth and resilience options available to make sure you get the right connection to meet the specific needs of your organisation. Please get in touch for more details. Secure Plus Ethernet Service Case studies

Community teams and individuals For smaller teams, satellite offices, and individuals: our connectivity solutions are designed for flexible, remote, and secure collaboration. Case studies Small teams, who often work in patients homes and out in the community, need a reliable connection. Teams might be using mobile communications to stay in constant contact, so dependability is vital, especially for lone workers in potentially difficult situations. Our HSCN network services catalogue connects you to the Health and Social Care Network. You have a choice of bandwidth and resilience options available to make sure you get the right connection to meet the specific needs of your organisation. Please get in touch for more details.

Our broadband extends the capacity of basic ADSL, offering faster speeds for smaller organisations who need a secure always on broadband connection. Suitable for customers with entry level bandwidth requirements (with up to 24M downstream speed, dependent on location). Shorter installation times compared to Ethernet for customers who need a fast solution. One of the most cost effective solutions available. Widely available across BT s network with 92% UK coverage.

Contact us We re here to help you through the transition from N3 to HSCN, please get in touch if you have any questions. For any HSCN related enquiries: 0800 032 0025 bt.hscn@bt.com www.bt.com/hscn For information or advice on N3SP continuing orders and small moves, alterations and changes: 0800 085 0503 and choose option 3. bt.contord.customerhelpdesk@bt.com