How do you transform your business into a business service center?

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How do you transform your business into a business service center? accelerate your ambition Jessica Constantinidis Next Generation Datacenter Client Transitional Lead Europe Jessica.Constantinidis@dimensiondata.com / Mobile : +32 473 96 99 94 October, 2014

What is happening out there? Change in the market

Launches bare metal switch Adapt to change Dramatic switch in buying behaviour Intercloud market disruption Technology, industry, function IT transformational needs IT Outsourcing Consulting investment IT-enabled business solutions Alliances Cloud automation Cloud for the Enterprise Back-office revolution

85 The IT outsourcing market Majority growth in the data centre 75 65 2012 market size (USD bn) 55 45 35 25 15 5 Co-location Hosting Storage as a service Cloud computing services -5-5 5 15 25 35 45 55 Note: the size of the bubble represents the absolute growth forecast from 2013 through 2017. Source: Gartner (July 2013) 2012-2017 CACGR (percent)

Virtualisation investment not delivering Aging infrastructure in data centre and network Data growth Orphan applications/ out of support versions Compatibility issues Network cannot handle virtual machines in the same way Inability to look at new technologies, e.g. cloud Storage growing 5x server spending Power and cooling issues Technologydriven strategy vs holistic strategy Ability to attract and retain critical skills

What does a customer normally do? Let s see accelerate your ambition

So what the client view new operating model what s core to the business and what s not cost of service delivery new skills required in IT Consumption model pay as you consume catalogue-based app store on demand departmental budget Technology model standardised abstracted secure highly available IT operations model automation and selfservice best practice run books service product focus outsource non-core IT-as-a-Service Optimisation of IT for business consumption

Transition or Transform? Different Approaches 1 2 3 Virtualisation/ Converged Infrastructure INFRASTRUCTURE Storage Backup and Recovery Desktop Virtualisation BUSINESS APP Microsoft Application Workloads SAP Application workloads Virtualisation and Cloud ITO 4 To cloud or not to CLOUD? 5 Your mess for less? CONSULTANCY Look at the TECHNOLOGY Per workload projects Data center transformation CLOUD Data Centre Build Data Centre Consolidation & Relocation If we upgrade the Let s transform and Let s do it only per equipment we ll get Combine ALL approaches transition at the same application Look at the reality / there! Strategy BARS and you have the best view on a time! great future as a Business Services Centre If it s in the cloud all our problems are sorted and it s cheaper! Data Centre Managed Operations Let s give it to someone else to figure out!

Driving IT transformation towards consuming IT as a service Most organisations are currently in the midst of a significant transformation. Consumption model Technology model IT operations model Pay as you consume Catalogue-based app store On-demand Departmental budget Standardised Abstracted Secure Highly available Automation and self-service Best practice run books Service product focus Outsource non-core

Driving IT transformation Reality VS Strategy DIY Timeline in Months/YEARS Help the business understand Transformation and not just transition STRATEGY Standardisation Consume On-demand storage Software Defined Network Automatisation REALITY Purchase of a SAN Old backbone

The next-generation data centre New users New devices New applications and workloads New locations Big data Operations Workloads, applications, storage Virtualisation Converged infrastructure Global cloud data centre Computing Storage Network Facility Internet, enterprise network Cloud services Security

The industrial data center, private or public, fills the gap On SITE OFF-SITE Corporate Service Catalog CLOUD ENABLED ORCHESTRATION Managed Datacenter SAAS APP compute security compute security Internet compute security compute security compute security compute security storage backup storage backup VPN storage backup storage backup storage backup storage backup LAN WAN EXISTING LAN WAN MPLS LAN WAN LAN WAN private Private offsite public LAN WAN LAN WAN

What can drive the change? Ask the right question!

We love ambitious ideas SHIP CLOSER. SAVE MONEY. accelerate your ambition 14

London Gateway *building momentum exceeding expectations London Gateway is larger than the City of London (Square Mile) accelerate your ambition 15

How will you accelerate your ambition with Dimension Data services?