1 TRAINING Labs THE POWER OF WHATSUP GOLD ADDRESS CONTACT Ipswitch, Inc. 15 Wayside Rd, 4th Flr Burlingtn, MA 01803 USA Phne : 781-676-5800 US & Canada : 800-793-4825 Email : trainingservices@ipswith.cm
2 Cpyright ntice 1991-2018 Ipswitch, Inc. All rights reserved. This dcument, as well as the sftware described in it, is furnished under license and may be used r cpied nly in accrdance with the terms f such license. Except as permitted by such license, n part f this publicatin may be reprduced, phtcpied, stred n a retrieval system, r transmitted, in any frm r by any means, electrnic, mechanical, recrding, r therwise, withut the expressed prir written cnsent f Ipswitch, Inc. The cntent f this dcument is furnished fr infrmatinal use nly, is subject t change withut ntice, and shuld nt be cnstrued as a cmmitment by Ipswitch, Inc. While every effrt has been made t assure the accuracy f the infrmatin cntained herein, Ipswitch, Inc. assumes n respnsibility fr errrs r missins. Ipswitch, Inc., als assumes n liability fr damages resulting frm the use f the infrmatin cntained in this dcument. IMail, the IMail lg, WhatsUp, the WhatsUp Gld lg, WS_FTP, the WS_FTP lgs, Ipswitch, and the Ipswitch lg are trademarks f Ipswitch, Inc. Prtins f Telerik Extensins fr ASP.NET MVC 2002-2012 by Telerik Crpratin. All rights reserved. Other prducts and their brands r cmpany names, are r may be trademarks r registered trademarks, and are the prperty f their respective cmpanies. This dcument was published n April 23, 2018
3 Lab i Cnnect t the Ipswitch Training Envirnment (ITE) i-1 Open Remte Desktp Windws 7 Click n Start/Windws menu Click all prgrams Navigate t Accessries grup Click Remte Desktp Cnnectin Windws 8 r later Open Start screen (if n desktp click windws icn) Open Apps view (up arrw bttm left hand crner) Under the Windws Accessries click Remte Desktp Cnnectin MAC Yu must have Micrsft Remte desktp installed Launch Micrsft Remte Desktp
4 i-2 Cnnect t yur Apps Server in the ITE In the Remte Desktp Cnnectin Dialg: Enter yur server name: The server name is <The studentid yu were given>.training.ipswitch.cm As Examples. If yu were given st01 as yur studentid, then the server address wuld be: st01.training.ipswitch.cm If yu were given st16 as yur studentid, then the server address wuld be: st16.training.ipswitch.cm And s n... i-3 Enter Username and passwrd When the RDP Sessin pens, click n Use anther accunt Then type in yur username and passwrd (the studentid and passwrd that was sent t yu) int the apprpriate fields. User training\<yur StudentID> As an Example, yu were given studentid st01; yu wuld then type training\st01
5 Passwrd: <the passwrd yu were given> Click Yes n when asked if yu want t cnnect i-4 Launch WhatsUp Gld Once yu are cnnected t the Desktp f yur Apps server, find the shrtcut link called WUG and duble click t launch the WhatsUp Gld web interface. Make sure yu launch the brwser shrtcut and nt the RDP. Yu may be asked t click next
6 And/r t chse a default brwser. It is recmmend yu chse chrme if asked i-5 Enter Admin Passwrd When WhatsUp gld first launches it will ask yu fr the passwrd fr the admin accunt. Type the fllwing Passwrd: admin Cnfirm Passwrd: admin i-6 Clse Welcme Screen After entering the admin passwrd a welcme dialg will appear in frnt f the My Netwrk Map. Yu may g thrugh the three slides by clicking the Take a Tur buttn. Once finished, check the clse the Welcme screen by clicking n the X If yu wuld like t have it nt cme up every time yu lg in Check the Gt it... check bx.
7 Yu are nw cnnected t the ITE and WhatsUp Gld.
8 Lab 1 External Authenticatin and Email Settings 1-1 Open External Authenticatin Dialg Click the Setting menu Select System Settings Select External Authenticatin 1-2 Enter Active Directry infrmatin In the External Authenticatin Settings Dialg Dmain Cntrller: wugtng.cm r use IP address 192.168.200.131 Server Prt 389 Under Server Type Lgn Dmain: WUGTNG Click Brwse 1-3 Sync with Active Directry In the Brwse Active Directry Dialg User name: studentrpt Passwrd; Training In the Search Text bx Type in WUG_
9 Click cnnect 1-4 Select Grups t synch with Once the AD grups ppulate, scrll t the bttm f the list Click Check all buttn t select all 5 grups WUG_Adms WUG_NtwkAdms WUG_NtwkMgrs WUG_RptViewers WUG_SuperUsers Click OK
10 1-5 Assciate AD Grups with WhatsUp Gld Grups Back in the External Authenticatin Settings Dialg at the bttm, match the AD grups with the WUG Grups In the drp dwn next t WUG_Adms: WUG Administratrs In the drp dwn next t WUG_NtwkAdms: Netwrk Admins In the drp dwn next t WUG_NtwkMgrs: Netwrk Managers In the drp dwn next t WUG_RptViewers: Reprt Viewers In the drp dwn next t WUG_SuperUsers: Super Users 1-6 Lg in as yur studentid Click OK t Save Settings Click n admin Select Lgut At the lgin Screen Username: Yur <studentid> Ex: st01 Passwrd: <Yur Student Passwrd> Dn t frget t clse the Welcme screen.
11 1-7 Cnfigure Email settings Click the Setting menu Select System Settings Select Email Settings In the Email Settings Dialg Destinatin email address: Enter YOUR studentid fllwed by @wugtng.cm Fr Example, if yur studentid is st02, yu wuld enter st02@wugtng.cm Frm: WhatsUpGld@wugtng.cm SMTP: 192.168.200.101 Prt: 587 Use an encrypted cnnectin (SSL/TLS): checked Use SMTP Authenticatin User Name: Enter Yur studentid Passwrd: Enter yur student <passwrd> Click Save Yu have nw cmpleted Lab 1 External Authenticatin and Email Settings.
12 Lab 2 Adding Credentials 2-1 Add SNMP v2 Credential Click Settings Menu: Libraries: Credentials In the Credentials Library Click the plus Select SNMPv2 In the SNMPv2 dialg Name: ITE-SNMPv2 Descriptin: SNMPv2 cmmunity string used in the ITE Read cmmunity: Training Write cmmunity: (leave blank) Click Save 2-2 Add WMI credentials fr the Training Dmain In the credential library Click the plus
13 Select Windws In the Windws dialg Name: WMI-Training Descriptin: Training Dmain Credentials used in the ITE Dmain\Username: Training\<studentID> Passwrd: <passwrd> (*** passwrd given t lgin int yur server) WMICnfirm Passwrd: <passwrd> (*** passwrd given t lgin int yur server) 2-3 Add WMI credentials fr the wugtng dmain Click Save In the credential library Click the plus Select Windws In the Windws dialg Name: WMI-WUGTNG Descriptin: WUGTNG Dmain Credentials used in the ITE Dmain\Username: wugtng\<studentid> Passwrd: <passwrd> (*** passwrd given t lgin int yur server) Cnfirm Passwrd: <passwrd>
14 (*** passwrd given t lgin int yur server) Click Save 2-4 Add VMware Credentials In the credential library Click the plus Select VMware In the Windws dialg ***This is a unique username and passwrd nt yur Student ID Name: ITE-VMware Descriptin: VMware credential used in the ITE User Name: Student@vsphere.lcal Passwrd: Training Cnfirm Passwrd: Training Click Save 2-5 Clse the credential library Click the X in the upper right hand crner f the Credential Library t clse it. Yu have nw cmpleted Lab 2 - Adding Credentials.
15 Lab 3 Active Mnitrs Add Active Mnitrs 3-1 Open MIB Walker On the Menu Bar Click ANALYZE Muse ver Tls Click n MIB Walker In the Netwrk Tl: SNMP MIB Walker dialg: Under Address r hstname: type: 192.168.240.5 Credentials: Training (SNMPv2) Object ID: 1.3.6.1.4.1.9.2.1 Click the Walk buttn t retrieve all the bjects and their OIDs fr this Cisc Catalyst switch. Once the Stp buttn is greyed ut Scrll these 69 results t lcate the entry fr avgbusy1(57).0 this is near the bttm f the list. Hver yur cursr until a ppup windw appears. This cntains infrmatin abut that bject, including Object ID (OID), Instance, Label, Type, Access and Descriptin. Read the Descriptin fr the bject, then cpy the Object ID (with yur muse right-click - Cpy).
16 3-2 Open Mnitr Library On the Menu bar Click n Settings Muse ver libraries Click Mnitrs 3-3 Create new SNMP Mnitr Click n the Plus (+) sign and select Active Mnitr In the Select Active Mnitr Type dialg In the drp dwn select SNMP Mnitr Click OK In the SNMP Mnitr Dialg Name: Cisc Switch CPU Descriptin: SNMP active mnitr t check the Avg CPU f a Cisc switch. Object ID: (paste the OID yu cpied) Or Type: 1.3.6.1.4.1.9.2.1.57 Instance: 0 Check Type: Range f Values Lw value: 0 High value: 85
17 Click OK t save Service mnitr 3-4 Create New SNMP Extended Mnitr HTML file In this lab yu may use the default Ntepad.exe r g t https://ntepad-plusplus.rg/dwnlad t dwnlad and install Ntepad ++ Open Ntepad.exe r Ntepad ++ Enter: <SNMPParameters> <SNMPParameter Name="CpqDaPhyDrvStatus"> <ShrtDescriptin>Physical Drive Status</ShrtDescriptin> <LngDescriptin>Physical Drive Status. This shws the status f the physical drive. The fllwing values are valid fr the physical drive status: Other (1) Indicates that the instrument agent des nt recgnize the drive. Yu may need t upgrade yur instrument agent and/r driver sftware. Ok (2) Indicates the drive is functining prperly. Failed (3) Indicates that the drive is n lnger perating and shuld be replaced. predictivefailure(4) Indicates that the drive has a predictive failure errr and shuld be replaced. If yu suspect a prblem, run Cmpaq Diagnstics.</LngDescriptin> <Type>Object</Type> <IndexOID>1.3.6.1.4.1.232.3.2.5.1.1.2</IndexOID> <OID>1.3.6.1.4.1.232.3.2.5.1.1.6</OID> <DisplayOID>1.3.6.1.4.1.232.3.2.5.1.1.5</DisplayOID> <Units /> </SNMPParameter> </SNMPParameters>
18 Save the file as HPDriveArray.xml t desktp T cnnect t the WUG server Duble click n the WUG RDP shrtcut n yur desktp When it pens Use yur StudentID and passwrd Paste HPDriveArray.xml t WUG Server desktp Open Windws file explrer and navigate t: C:\Prgram Files (x86)\ipswitch\whatsup\data\ SNMPExtended Drag and drp the HPDriveArray.xml file int the SNMPExtended directry Click cntinue n the UAP denied access dialg Return t yur App Server. 3-5 Create New SNMP Extended Mnitr In the Mnitr library dialg Click the plus Select Active Mnitr In the Select Active Mnitr Type dialg
19 In the drp dwn Scrll dwn and select SNMP Extended Mnitr Click OK In the Service Mnitr Dialg Name: HP Drive Array Mnitr Descriptin: SNMP Extended Mnitr fr an HP Drive Array Click Imprt In the Select Imprt File dialg Select HPDriveArray.xml in the drp dwn Click OK Back in the New SNMP Extended Mnitr Dialg Threshld t Mnitr: Click the bx in frnt f Physical Drive Status
20 Click cnfigure In the Edit Threshld dialg Physical Drive Status is dwn when the: value Cnditin: is greater than Value: 2 Click OK Click OK t save Clse the Mnitr library by clicking the in the upper right hand crner, f the dialg bx 3-6 Create new NT Service Mnitr Click n the Plus (+) sign and select Active Mnitr In the Select Active Mnitr Type dialg
21 In the drp dwn select NT Service Mnitr Click OK In the Service Mnitr Dialg Name: W3 Service Descriptin: Service Mnitr fr the Wrld Wide Web Publishing Service Prtcl t use: Select WMI Click the Ellipse buttn ( ) In the Brwse fr Service dialg Hst name r IP address t list services n: app User name: (dmain\username): Training\<yur StudentID> Passwrd: Yur Student passwrd Click OK In the Select Service Dialg
22 Scrll dwn and select Wrld Wide Web Publishing Service Click OK Click OK t save Service mnitr 3-7 Create New Http Cntent Mnitr In the Mnitr library dialg Click the plus Select Active Mnitr In the Select Active Mnitr Type dialg In the drp dwn Scrll dwn and select HTTP Cntent Mnitr Click OK In the Edit HTTP Cntent Mnitr Dialg Name: App Web Site Cntent Mnitr
23 Descriptin: HTTP Cntent Mnitr t check the cntents f app server web site URL: Change t http://app Scrll dwn t the Web page cntent sectin Click Request URL cntents buttn Select the text <title>iis Windws Server</title> and cpy it. Paste what yu just cpied int the Web page cntent t find:
24 Click OK t save Yu have cmpleted Lab 3 Active Mnitrs
25 Lab 4 Perfrmance Mnitrs 4-1 Open the Mnitr Library The Mnitr library shuld still be pen, if nt: Click n Settings Muse ver libraries Click Mnitrs 4-2 Create Active Script Perfrmance mnitr using tw reference variables In the Mnitr library Click the plus Select Perfrmance Mnitr In the Select Perfrmance Mnitr Type dialg In the drp dwn select Active Script Perfrmance Mnitr Click Select In the Add Active Script Perfrmance Mnitr Dialg Name: Retransmitted TCP segments ver time Descriptin: This perfrmance mnitr graphs the percentage f retransmitted TCP segments ver time using tw reference variables: RVtcpOytSegs and RVtcpRetransSegs. Script Type: JScript
26 In the Reference Variables Sectin Click the Add buttn In the Add New Reference Variable dialg Name: RVtcpOutSegs Descriptin: The ttal number f TCP segments sent ut n the netwrk Object Type: SNMP Cunter: 1.3.6.1.2.1.6.11 Instance: 0 Click Save In the Reference Variables Sectin Click the Add buttn In the Add New Reference Variable dialg Name: RVtcpRetransSegs Descriptin: The ttal number f TCP segments that were retransmitted n the system Object Type: SNMP Cunter: 1.3.6.1.2.1.6.12 Instance: 0 Click Save
27 In the Script Text area Enter the fllwing Script: /* This script is a JScript that will allw yu t graph the percentage f retransmitted TCP segments ver time n a device. Fr this script, we use tw SNMP reference variables: The first Reference variable RVtcpOutSegs is defined with OID 1.3.6.1.2.1.6.11 and instance 0. It plls the SNMP bject tcpoutsegs.0, the ttal number f TCP segments sent ut n the netwrk. */ var RVtcpOutSegs = parseint(cntext.getreferencevariable("rvtcpoutsegs")); /* The secnd reference variable RVtcpRetransSegs is defined with OID 1.3.6.1.2.1.6.12 and instance 0. It plls the SNMP bject tcpretranssegs.0, the ttal number f TCP segments that were retransmitted n the system. */ var RVtcpRetransSegs = parseint(cntext.getreferencevariable("rvtcpretranssegs")); //Errr Checking if (isnan(rvtcpretranssegs) isnan(rvtcpoutsegs)) { Cntext.SetResult(1, "Failed t pll the reference variables."); } else { // Cmpute the percentage: var TCPRetransmittedPercent = 100 * RVtcpRetransSegs / RVtcpOutSegs; // Set the perfrmance mnitr value t graph Cntext.SetValue(TCPRetransmittedPercent); } Click Save Yu have nw cmpleted Lab 4 Perfrmance Mnitrs.
28 Lab 5 Actins 5-1 RDP t yur WhatsUp gld server Minimize WhatsUp Gld t the task bar On the desktp duble click the RDP shrtcut called WUG 5-2 Open WhatsUp Gld Admin Cnsle 5-3 Open Prgram Optins Click Cnnect Enter yur Passwrd yu were given Click Yes When the User Accunt Cntrl dialg pens Click Yes On the WhatsUp Gld server Click the windws Icn Click the Dwn arrw Under Ipswitch WhatsUp Gld Click WhatsUp Gld Admin Cnsle If the User Accunt cntrl cme back up click Yes Thrugh it On the Admin Cnsle Click n the Cnfigure Menu Then Prgram Optins 5-4 Add New Device States In the Prgram Optins Dialg Click New In the Device State Editr Dialg State Name: Dwn at least 10 min Internal State: Nt Respnding State time: 10 Click OK
29 * Remember the device state clr and shape des nt apply t WhatsUp Gld 2017/2018. Yu may change the clrs t match the default states if yu like fr a visual reference in the editr nly. In the Prgram Optins Dialg Click New In the Device State Editr Dialg State Name: Dwn at least 24 hrs. Internal State: Nt Respnding State time: 1440 Click OK 5-5 Open Actins and Plicies Library Click the Setting menu Muse ver Actins & Alerts Select Actins and Plices 5-6 Create new Scripting Actin In the Actin Library (bttm half have the dialg) Click the plus Select PwerShell In the New PwerShell Script Actin dialg Name: Restart Windws Service W3SVC
30 Descriptin: PwerShell script actin t restart a windws service Timeut (secnds): 10 Run under device credentials: Checked Script text: #Using a try catch just in-case smething ges wrng try { # Get servername $ip = $Cntext.GetPrperty("Address"); $DnsEntry = [System.Net.DNS]::GetHstByAddress($ip) $DnsName = [string]$dnsentry.hstname; # Get the Windws credentials $WinUser = $Cntext.GetPrperty("CredWindws:DmainAndUserid"); $WinPass = $Cntext.GetPrperty("CredWindws:Passwrd"); $pwd = cnvertt-securestring $WinPass -asplaintext -frce $cred = new-bject -typename System.Management.Autmatin.PSCredential -argumentlist $WinUser,$pwd Invke-Cmmand -CmputerName $DnsName -Credential $cred -ScriptBlck {Get-Service -Name W3SVC Restart-Service} } # Set the result $Cntext.SetResult(0, "Dne!") } Catch [Micrsft.PwerShell.Cmmands.ServiceCmmandExceptin] { # Set the result if it ges wrng $Cntext.SetResult(1, $_.exceptin.gettype().fullname ) Click OK t save Yu have finished Lab 5 - Actins
31 LAB 6 Add Mre Actins and Actin Plicies 6-1 Create new State In the Actin Library (bttm half have the dialg) Change Email Actin Click the plus Select Email Actin In the New Email Actin dialg: Name: Primary IT Descriptin: E-Mail Actin fr Primary IT Cverage Staff Mail frm: primary@wugtng.cm Nte: Mail server settings were cmpleted in last step f lab 1. 6-2 Mdify State Change Mail Cntent On the bttm f New Email Actin Click the Mail Cntent Tab In the Subject: Change it t %Device.DisplayName is %Device.State (%Device.Address) - %Device.Status
32 In the Message Bdy: Replace the entire bdy with: %Device.HstName (%Device.Address) is %Device.State. Details: Mnitrs that are dwn include: %Device.ActiveMnitrDwnNames Mnitrs that are up include: %Device.ActiveMnitrUpNames Cntact: %Device.Attribute.Cntact Lcatin: %Device.Attribute.Lcatin Ntes n this device (frm device prperty page): %Device.Ntes ---------------------------------------- This mail was sent n %System.Date at %System.Time By Ipswitch WhatsUp Gld 6-3 Create new Passive Email Actin Click Ok t save Primary IT Email Actin In the Actin Library (bttm half have the dialg) Click the plus Select Email Actin In the New Email Actin dialg: Name: Passive Descriptin: E-Mail Actin fr Passive Mnitrs Mail frm: passive@wugtng.cm 6-4 Mdify Passive Mnitr Mail Cntent On the bttm f New Email Actin Click the Mail Cntent Tab In the Subject: Change %Device.Type is %Device.State (%Device.HstName). t %PassiveMnitr.DisplayName rcvd frm %Device.DisplayName (%Device.Address) In the Message Bdy: Replace the entire cntents with: %Device.HstName (%Device.Address) Details: %PassiveMnitr.Paylad.* Ntes n this device (frm device prperty page): %Device.Ntes ---------------------------------------- This mail was sent n %System.Date at %System.Time
33 Ipswitch WhatsUp Gld 6-5 Create new Secndary IT Email Actin frm the Primary IT actin 6-6 Add Email Ntificatin Actin Plicy Click Ok t save Passive Mnitr Email Actin In the Actin Library Dialg Select the Primary IT Email Actin Click Cpy In the Edit Email Actin dialg: Name: Secndary IT Descriptin: E-Mail Actin fr Secndary IT Cverage Staff Mail frm: secndary@wugtng.cm Click Ok t save Secndary IT mnitr Email Actin Clse Actins and Plicies Library Click the Setting menu Muse ver Actins & Alerts Select Actins and Plices In the Actin Plicies sectin at the tp Click the In the New Actin Plicy Windw Plicy Name: Ntificatin Plicy Click Add... In the Actin Builder Dialg In the Select an actin frm the Actin Library: drp dwn Select Default Web Alarm In the Execute the actin n the fllwing state change: drp dwn Select Dwn at least 2 min Check the Repeat Actin
34 Repeat every 20 minutes Click OK Click Add... In the Actin Builder Dialg Select: Select an actin frm the Actin Library In the Select an actin frm the Actin Library: drp dwn Select Primary IT In the Execute the actin n the fllwing state change: drp dwn Select Dwn at least 2 min Check the Repeat Actin Repeat every 20 minutes Click OK Click Add... In the Actin Builder Dialg In the Select an actin frm the Actin Library: drp dwn Select Primary IT
35 In the Execute the actin n the fllwing state change: drp dwn Select Up In the Only if the fllwing state was reached: Select 2 minutes (Dwn at least 2 min) Click OK Click Add... In the Actin Builder Dialg In the Select an actin frm the Actin Library: drp dwn Select Secndary IT In the Execute the actin n the fllwing state change: drp dwn Select Dwn at least 20 min Check the Repeat Actin Repeat every 20 minutes Click OK Click OK t save t clse the New Actin Plicy Windw
36 6-7 Add W3 Service Restart Actin Plicy In the Actin Plicies sectin at the tp Click the In the New Actin Plicy Windw Plicy Name: W3 Service Restart Plicy Click Add... In the Actin Builder Dialg In the Select an actin frm the Actin Library: drp dwn Select Restart Windws Service W3SVC In the Execute the actin n the fllwing state change: drp dwn Select Dwn at least 2 min Click OK Click Ok Clse the Actins and Plicies Library windw Yu have nw cmpleted Lab 6 Mre Actins and Actin Plicies
37 Lab 7 New Device Rles 7-1 Open Rle and Sub Rle Library On the Menu bar Click n Settings Muse ver libraries Select Rles and Sub Rles 7-2 Create new Rle fr a Dmain Cntrller In Rles and Sub Rles Library Click the Plus and select New Rle In the Rle Editr New Rle: General Tab Name: Dmain Cntrller Descriptin: Device rle t identify servers which are Dmain Cntrllers in an Active Directry Envirnment Weight: 101 Click Next r click n the Scan Rules tab On the Scan Rules Tab
38 Click the Add (+) Buttn In the Rule Grup dialg Click the Add (+) buttn In the Select a Rule Type dialg Scrll dwn and select Hstname cntains
39 In the Rule dialg In the Hstname cntains string Type in: DC Click Save In the Rule Grup dialg Click the Add (+) buttn In the Select a Rule Type dialg Scrll dwn and select: WMI query result(s) match regular expressin Click OK
40 In the Rule dialg In the WMI Query text bx Type: SELECT DmainRle FROM Win32_CmputerSystem In the WMI results matches regular expressin text bx Type: (5 4) Click Save Clse the Rule Grup Dialg by clicking the X in the upper right hand crner f the dialg Click Next r n the Applied Sub Rles
41 On the Applied Sub Rles tab click Add (+) buttn In the Add Applied Sub Rle dialg Select (check the check bxes) Windws Infrastructure VMWare Virtual Machine Windws Server Click OK Click Next r n the Attributes tab
42 On the Attributes Tab Click Add On the Add Attribute dialg Enter Name: Maintenance Value: 1 st Thursday f the mnth Click OK Click Next r n the Mnitrs tab On the Mnitrs tab Click the Add (+) buttn In the Mnitrs dialg
43 Select (check the check bx) DNS Click OK On the Mnitrs tab mnitrs list Ping Check Critical Set t always applied DNS Critical NOT checked Set t Check supprt first Click Next r n the Actin Plicy Tab
44 On the Actin Plicy Tab In the Actin Plicy drpdwn Select Ntificatin Plicy Click Save 7-3 Create new rle fr Apps server In Rles and Sub Rles Library Click the Plus and select New Rle In the Rle Editr New Rle: General Tab Name: ITE Apps Server Descriptin: Applicatin Servers in the ITE Weight: 105 Click Next r n the Scan Rules tab On the Scan Rules tab Click the Add buttn On the Rule Grup dialg Click Add
45 On the Select a Rule Type Scrll dwn and select WMI query result(s) is Click Ok On the Rule dialg In the WMI Query text bx Type: Select CSName FROM Win32_OperatingSystem In the WMI results cntains value Type: <yur studentid>-app Nte: This needs t be in all caps As an example, if yur student ID is St02, yu will enter ST02-APP Click Save Clse the Rule Grup Dialg by clicking the X in the upper right hand crner f the dialg Click Next r n the Applied Sub Rles On the Applied Sub Rles tab click Add (+) buttn In the Add Applied Sub Rle dialg Select (check the check bxes) AWS Resurce Windws Infrastructure Windws Server Click OK Click Next r n the Attributes tab On the Attributes Tab Click Add On the Add Attribute dialg Enter Name: Maintenance Value: 2 nd Tuesday f the mnth Click OK On the Attributes Tab Click Add On the Add Attribute dialg Enter Name: PzAlert-Drive-C:\
46 Value: 40 Click OK Click Next r n the Mnitrs tab: On the Mnitrs tab Click the Add (+) buttn In the Mnitrs dialg Under the type: Active, select (check the check bx) HTTP (Hypertext Transfer Prtcl (Web Server)) W3 Web Service App Web Site Cntent Mnitr Click OK On the Mnitrs tab mnitrs list Ping Check Critical Set t always applied W3 Service Critical checked Set t Check supprt first HTTP Critical checked Set t Check supprt first App Web Site Cntent Mnitr Critical NOT checked Set t Check supprt first
47 NOTE: The rder in which the critical checkbxes are checked sets the criticality rder f the mnitrs, first checked is 1, secnd checked is 2, and s n, nt the rder they appear in the mnitrs list. Click Next r n the Actin Plicy Tab On the Actin Plicy Tab In the Actin Plicy drpdwn Select Ntificatin Plicy Click Save 7-4 Edit default switch sub rle In Rles and Sub Rles Library Click the t cllapse the Rle sectin In the Sub Rle sectin Scrll dwn and select the Switch sub rle Click n the Edit buttn Click the Mnitrs tab On the Mnitrs tab Click the Add (+) buttn In the Mnitrs dialg Under the type: Active, select Cisc Switch CPU Under the type: Perfrmance, select Retransmitted TCP Segments ver time Click OK
48 On the Mnitrs tab mnitrs list Cisc Switch CPU Critical NOT checked Set t check supprt first Retransmitted TCP Segments ver time Set t Check supprt first Click Save 7-5 Clse the Rles and Sub Rles Library Click the X in the upper right hand crner f the Rles and Sub Rles Library dialg bx. Yu have nw cmpleted Lab 7 - New Device Rles.
49 Lab 8 Netwrk Discvery 8-1 Schedule a Seed Scan On the Main Menu Bar Click Discver Then Click New Scan In the Include area Select Seed Address Scan Scan Depth: 3 Leave Gateway IP and Lcal Subnet checked In Include text bx type 192.168.200.1 Scrll dwn and expand the Advanced sectin Scrll t the bttm and set the SNMP timeut t 3000 (ms)
50 Click Credentials Verify Use Current and future credentials is checked Click Schedule Check Schedule Under Schedule Optins Select Weekly Schedule yur scan based n the Table belw (yur instructr may change the times based n Nn-US classes) Student ID Day Time (GMT) St01 / St16 Tmrrw (Thursday) 12:00 AM St02 / St17 Tmrrw (Thursday) 12:30 AM St03 / St18 Tmrrw (Thursday) 1:00 AM St04 / St19 Tmrrw (Thursday) 1:30 AM St05 / St20 Tmrrw (Thursday) 2:00 AM St06 / St21 Tmrrw (Thursday) 2:30 AM St07 / St22 Tmrrw (Thursday) 3:00 AM St08 / St23 Tmrrw (Thursday) 3:30 AM St09 / St24 Tmrrw (Thursday) 4:00 AM St10 / St25 Tmrrw (Thursday) 4:30 AM St11 / St26 Tmrrw (Thursday) 5:00 AM St12 / St27 Tmrrw (Thursday) 5:30 AM St13 / St28 Tmrrw (Thursday) 6:00 AM St14 / St29 Tmrrw (Thursday) 6:30 AM St15 / St30 Tmrrw (Thursday) 7:00 AM *** Times are based n Server Time-Zne (GMT)
51 Click Save In The Save Scan Settings? Dialg Name Weekly Scan Descriptin Scans the ITE nce a week Click OK Yu have nw cmpleted Lab 8 - Netwrk Discvery.
52 Lab 9 Start Mnitring 9-1. Open Discver Netwrk Click The discver Menu Select Discvered Netwrk 9-2. Hide wireless clients In the Filtered Text Bx Type 192.168.225 Click Name/IP Select the device(s) which have IP Address fr their Display Name In the grup device infrmatin card Click the Hide devices buttn A cnfirmatin bx will appear. The devices are n lnger displayed in the list Click the Clear All t clear the filter
53 9-3. Start mnitring devices In Discvered Devices list Check the tp bx f the list t select all yur devices In the infrmatin Card Click Start/Update Mnitring In the Start/Update Grup dialg Click Start Click My Netwrk Buttn in the menu bar Ntice device will start ppulating in the My Netwrk Map/List Once all yur devices are being mnitred, yu can prceed t the next step
54 9-4. Verify Rle and Sub Rle Applicatins In the My Netwrk Apply Switch Rle filter In the filter text bx type: Switch In the Rles Select Switch t apply the filter Open a Switch s device prperties Verify that the custm Active Script mnitrs were added t the Cisc Switches Clear Filters Apply Dmain Cntrller Rle Filter In the filter text bx type: Dmain Cntrller In the Rles Select Dmain Cntrller t apply filter Open a Device s device prperties Verify everything which was suppsed t be applied was applied 9-5. Add Service restart actin plicy t W3 Service In the My Netwrk In the upper Left hand side f the map view Click the Funnel Icn (Filters) Or click the filters tab if yu are in the list view In the Filtered Text Bx Type app In the Rles sectin Click ITE Apps Server
55 Select yu App server and then click n Device Prperties In the device prperties On the mnitrs tab Select W3 Service Mnitr Click Edit In the Active Mnitr Prperties page Click Next In the Apply this Actin Plicy drp dwn Select W3 Service Restart Plicy 9-6 Verify Actins and Actin Plicies Click Finish On yur App Server Open the Windws Service manager by clicking the Start Buttn Then type Services.msc Click n the Services Icn that appears belw the search bx In the Services manager Scrll t the bttm f the services list Select the Wrld Wide Publishing Service Click Stp Service Return t WhatsUp Gld Web Interface
56 Clear all filters frm the My Netwrk Map After tw minutes (plus the web interface interval), yu shuld see a large ppup windw n yur screen, as the web alarm actin triggers Click the Dismiss buttn n the Web Alarm G int the web mail Open anther web brwser tab Enter url: mail.wugtng.cm Enter yur email address and student passwrd Verify Dwn Ntificatin was sent In Windws Services Manager Verify Wrld Wide Web Publishing Service Restarted Back in Web Mail Verify Up Ntificatin was sent Return t WhatsUp Gld Web Interface Yu nw cmpleted Lab 9 - Start Mnitring.
57 Lab 10 Custm Dynamic Grup 10-1 Add Device Attributes On the My Netwrk Click the filter buttn Type TNG-MGMT Click n Name/IP t filter the map Select the device s the infrmatin card is displayed On the Device Infrmatin Card, click n the Device Prperties buttn in the upper right hand crner In the Device Prperties Click n the Mnitrs Tab if nt already selected Scrll dwn t the Type: Perfrmance Select the Disk Utilizatin and click edit t pen the Cnfigure Disk Utilizatin Dialg Ensure the fllwing values are set Prtcl: WMI Cllect Data fr: All disks Data cllectin interval: 10 Ntice the name f bth disks; One is C:\ The ther is D:\ Click OK t clse In the Device prperties page Click n the Attributes tab Click the + buttn t add a new attribute In the Add Attribute Dialg
58 Attribute name: PzAlert-Drive-C:\ Attribute value: 40 Click OK Click the + buttn t add a new attribute In the Add Attribute Dialg Attribute name: PzAlert-Drive-D:\ Attribute value: 85 Click OK Clse Device Prperties 10-2 Add New Dynamic Grup On the My Netwrk Map Click n the Grups Tab Select New Grup frm the Actin Menu In the New Grup dialg Click n Advanced Click n WUG Dynamic Grup In the Create Dynamic Grup dialg Select Use the Dynamic Grup builder Click OK In the Dynamic Grup Prperties dialg Click the Cnvert Buttn In the Warning Dialg bx Click Yes buttn In the Dynamic Grup Prperties dialg Grup Name: PzAlert-DriveSpace Descriptin: Dynamic Grup with Devices Drive Space ut f Threshld
59 SQL Filter: Select all text and remve Then enter the fllwing SQL Query SELECT DISTINCT db.deviceattribute.ndeviceid FROM db.pivtstatisticalmnitrtypetdevice INNER JOIN db.statisticaldiskidentificatin ON db.pivtstatisticalmnitrtypetdevice.npivtstatisticalmnitrtypetdeviceid = db.statisticaldiskidentificatin.npivtstatisticalmnitrtypetdeviceid INNER JOIN db.deviceattribute ON db.pivtstatisticalmnitrtypetdevice.ndeviceid = db.deviceattribute.ndeviceid AND db.statisticaldiskidentificatin.sdescriptin = RIGHT(db.DeviceAttribute.sName, LEN(db.StatisticalDiskIdentificatin.sDescriptin)) INNER JOIN db.statisticaldiskcache ON db.statisticaldiskidentificatin.nstatisticaldiskidentificatinid = db.statisticaldiskcache.nstatisticaldiskidentificatinid AND CAST(db.DeviceAttribute.sValue AS Flat) < db.statisticaldiskcache.nused_max / db.statisticaldiskcache.nsize * 100 WHERE (db.deviceattribute.sname LIKE N'PzAlert-Drive%') AND (db.statisticaldiskcache.nsize > 0) Click Validate Click OK t clse cnfirmatin dialg Click OK Yu shuld see yur App server and the TNG-MGMT server in the device list f yur new dynamic grup Yu have cmpleted Lab 10 Custm Dynamic Grup
60 Lab 11 Advanced Alert Center Ntificatin Plicy 11-1 Add new threshld with advanced alerting G t Settings: Actins & Alerts: Alert Center Libraries At the Tp f the Alert Center Libraries page Click Add (+) buttn Select Threshld Type Dialg In the What type... drp dwn Select Perfrmance Disk 11-2 Add new threshld with advanced alerting In the New Disk Utilizatin Threshld Dialg Name: PzAlert Disk Utilizatin via Attribute (Aut-Reslve) Threshld sectin This threshld will alert when: disk utilizatin Exceeds 40 % fr mre than 10 minutes Nte: This shuld be set t the value that yu want t catch Devices t Mnitr Sectin Click Select... buttn In the Threshld Devices dialg Select This threshld applies t ONLY the fllwing devices: Beside the secnd/bttm windw click Add... buttn In the Select a Device Grup dialg Expand Dynamic Grup examples and select PzAlert- DriveSpace Click OK Click OK t clse Threshld Devices Threshld Check Sectin Check Threshld every 1 minutes
61 Place a check in Autmatically reslve items n lnger ut f threshld check bx Click OK t clse New Disk Utilizatin Threshld Clse the Alert Center Library 11-3 View Advanced Alerting Open Alert Center Analyze: Dashbards: Alert Center Yu shuld see the PzAlert Disk Utilizatin via Attribute (Aut-Reslve) in Alert Center 11-4 Clear Alerts Return t the PzAlert-DriveSpace Grup In the Grup Picker Click n the Actin Menu Select Edit Devices: Attributes In the Edit Attributes Dialg Operatin: Add / Update Attribute Name: PzAlert-Drive-C:\ Value: 85 Click OK Return t Alert Center Alert is nw cleared (may take a minute r mre) Yu have cmpleted Lab 11 Advanced Alert Center
62 Lab 12 Custm Cntent Dashbard Views NOTE: This lab requires a free Ggle Maps API key which can be btained frm here: https://develpers.ggle.cm/maps/dcumentatin/javascript/get-api-key Please nte that yu will need a Ggle accunt in rder t cmplete this lab. If yu d prefer nt t use a persnal Ggle accunt, yu can create a new free ne here: https://accunts.ggle.cm/signup/v2/webcreateaccunt Yu are nt required t finish this lab if yu chse nt t. Hwever, if yu plan n implanting this in yur wn envirnment, the same r new key will be needed. But rest assured that nce this curse is cmpleted, all f the infrmatin entered in t the Training WhatsUp Gld installatin is cmpletely and irrevcably remved when the AWS virtual machines are trn dwn fllwing the end f the curse. 12-1 Obtain Ggle API Key Open a new Web Brwser Tab G t https://develpers.ggle.cm/maps/dcumentatin/javascript/getapi-key and fllw their instructins Cpy the api-key btained frm abve Minimize the Web Brwser Open Ntepad and paste key fr nw 12-2 Open the Class Files flder lcated n the desktp Right muse click GgleMaps_Devices.asp Select Open with... Then click Try an app n this PC Click Ntepad Scrll dwn t find var sapikey = "yur-api-key-here"; Replace nly yur-api-key-here With the api-key yu cpied earlier Save and clse GgleMaps_Devices.asp Repeat abve steps fr the GgleMaps_Grups.asp file 12-3 Cpy files int WUG Install directry In the Class Files Flder n Desktp
63 Select GgleMaps_Devices.asp, the GgleMaps_Grups.asp, and markerwithlabel.js files and cpy them all Use the RDP Link n Desktp t remte t yur WUG server Once n WUG server Right muse click anywhere n the desktp and select paste Open File Exprer and navigate t C:\Prgram Files (x86)\ipswitch\whatsup\html\nmcnsle Select all three files yu cpied t the desktp Drag and drp them int the NmCnsle flder in the file explrer dialg In the Access Denied dialg Check D this fr all current items Click Cntinue Clse the file explrer windw Return t yur APP server 12-4 Open Hme Dashbard In the WhatsUp Gld Web Interface Click Analyze Make sure Dashbard are selected Select Hme Dashbards G thrugh each f the default Hme dashbards
64 12-5 Create New Device Dashbard view In the Hme Dashbard screen Click the + Icn n the right hand side t add a new dashbard Select empty view In the Settings Dialg View Name: Custm Devices View Clumns: 1 Descriptin: Device(s) Ggle Maps gelcatin 12-6 Add Reprt On the right under Add Reprts Click the Arrw in frnt f Custm Cntent Click the actin menu t the right f Free Frm Text/HTML and select add t clumn>clumn 1 (r yu can drag and drp) 12-7 Edit HTML On the right hand side f the Free Frm Text/HTML reprt yu just added Click n the settings buttn t pen the reprt settings dialg In the Reprt Settings Dialg
65 Title: Device Gelcatin Click n Surce Edit buttn Paste the fllwing int the Reprt Settings Dialg <center><iframe src="/nmcnsle/gglemaps_devices.asp" style="brder:0px #FFFFFF nne;" name="dash_frame" scrlling="n" framebrder="0" marginheight="0px" marginwidth="0px" height="700px" width="100%"></iframe></center> Click OK t save it 12-8 Create New Grup Dashbard view Repeat step 12-5 In the Settings Dialg View Name: Custm Grup View Clumns: 1 Descriptin: Device Grup Ggle Maps gelcatin Repeat step 12-6 Repeat step 12-7 In the Reprt Settings Dialg Title: Device Grup Gelcatin Click n Surce Edit buttn Paste the fllwing int the Reprt Settings Dialg <center><iframe src="/nmcnsle/gglemaps_grups.asp" style="brder:0px #FFFFFF nne;" name="dash_frame" scrlling="n" framebrder="0" marginheight="0px" marginwidth="0px" height="700px" width="100%"></iframe></center> Click OK t save it
66 12-9 Add Devices t map In a new web brwser tab Enter url: http://ituchmap.cm/latlng.html Enter a city r an address t get the Latitude and Lngitude Cpy the Latitude,Lngitude Back in the WhatsUp Gld Web Admin Select a device/devices (any device(s) yu want t use) Add a new Attribute t the device(s) Name: LatLng Value: paste in the Latitude,Lngitude yu cpied earlier It must be in that frmat Latitude,Lngitude Repeat abve steps fr different Latitudes, Lngitudes (maybe just change the ending number by +-1 fr different devices) yur chice 12-10 Add Grup(s) t map Zm in n Map t view devices Obtain the same r different (again yur chice) Latitude,Lngitude using steps described in step 12-9 Select a grup t add t map (Select any grup yu want frm the grups tab in list view r grup picker in Map view) Using the Actin Menu Select Edit Grup Update the descriptin in the Grup prperties dialg with the Latitude,Lngitude Repeat t add mre grups if yu like. Zm in n Map t view grups Yu nw cmpleted Lab 12 - Custm Dashbards Views