Broadband in Lebanon: From an Infrastructure Perspective

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Broadband in Lebanon: From an Infrastructure Perspective Mr. Patrick EID Commissioner, Board Member Head of Market and Competition Unit Telecommunications Regulatory Authority US Lebanon ICT Forum October 14-15, 2010

Outline The infrastructure: a booster for a healthy economy Broadband market overview Infrastructure needs for Broadband in Lebanon Tools to ease new investments

The infrastructure: a Booster for a Healthy Economy

A reliable advanced infrastructure ensures high customer benefits, enhances sector performance and improves the National Economy Enhance Telecom Industry Performance: Deploy new technologies to cope with customers demand sophistication Increase overall revenues of the sector as % of GDP Increase investments Increase Customer Benefits: Increase availability and penetration of services among all segments Reduce prices for end users Improve quality of service encourage innovation and emergence of advanced services 4 INDUSTRY CONSUMERS GLOBAL ECONOMY RELIABLE INFRASTRUCTURE Improve the Overall Economy: Improve productivity and efficiency of the various sectors Increase profitability Create new job opportunities Catalyze growth of information economy and e-services Sustain country wide ICT efforts Improve integration of the economy with the rest of the world Investments in high speed and NGN with open interfaces Reduce costs of infrastructure deployment through Infrastructure Sharing and Rights of Way Ensure fair market competition and a healthy regulatory environment

Broadband is uniquely positioned to stimulate economic growth, business development and social welfare JOB GROWTH: 0.25% increase in jobs for every 1 point increase in Broadband penetration Business Productivity: Lebanese SMEs waste thousands of hours a year due to poor connection to illustrate: 5000 hours a year represent a loss of US$ 250,000-US$ 500,000 GDP GROWTH: 1.38% increase per year for every 10% point increase of Broadband Penetration Broadband - an economic Booster Social Inclusion: Boost human capital Improve healthcare Create new income opportunities in the poor and remote areas Fiscal Returns: 90 million USD per year for every 10% point increase of Broadband Penetration Brain Drain: less youth migrate overseas with Lebanon as a hub for communication Government Revenues: new sources of revenues to the GoL will be generated (auction proceeds, RTU fees, RoW fees, revenue sharing ) 5 Sources: Economic & Fiscal Impact of Introducing Broadband Networks and Services in Lebanon World Bank 2009

Broadband market overview

Despite a strong uptake after the launch of its DSL services in 2007, Lebanon is still far behind in terms of Broadband household penetration when compared to OECD and regional countries Broadband Household Penetration OECD 2009 DSL Household Penetration Arab Countries 2010 South Korea The Netherlands Denmark Japan Sweden Finland Canada UK Switzerland Australia Germany France 94% 74% 70% 68% 67% 65% 64% 57% 53% 52% 50% 43% 0 20 40 60 80 100 UAE Qatar KSA Tunisia Lebanon 64% 40% 30% 21% 18% Jordan 17% Egypt 8% Morocco 7% Oman 6% Yemen 1% Syria 0.5% 0% 20% 40% 60% 80% Note: including ADSL, Cable, and FTTH (Not including 3G subscriptions ) Note: Broadband refers to ADSL subscriptions, since it constitutes on average more than 95% of Broadband services 7

In addition to Korea and Japan, the French market offers the highest speeds for the lowest prices Av. Downlink speed in Mbits/s 120 100 80 60 40 20 0 $31 $32 $32 $33 $33 $35 20 18 24 Broadband Offers in developed countries, 2009 (Speeds in Mbps and Prices incl. VAT) 55 20 108 $38 $39 $40 $41 53 16 20 34 $49 $54 15 20 18 $57 $59 Monthly subscription in USD 22 70 60 50 40 30 20 10 0 Average observed monthly subscription price, USD PPP Average advertised broadband download speed, Mbit/s 8 Source: OECD Broadband Portal

International benchmarks show that Lebanon DSL services are priced well above the regional prices 70 60 50 40 30 20 10 0 Effective total monthly cost of 512 Kbps residential ADSL, September 2010 (in USD, VAT inclusive ) 60 56 54 47 45 39 33 33 33 29 25 23 21 Average=35.6 18 17 100 90 80 70 60 50 40 30 20 10 0 Effective total monthly cost of 1MB residential ADSL, September 2010 (in USD, VAT inclusive ) 87 78 72 69 63 57 55 52 43 42 39 33 Average=55.5 25 25 20 9 Source: Arab Advisors Group, TRA Analysis

Lebanon should aim at offering advanced BB services at much higher speeds and lower prices than currently available Service Packages Available in Lebanon Typical Triple-Play Service Packages RESIDENTIAL For around $55/month individual subscription to: $25 for a 256 Kbps downlink and 64 kbps uplink with a cap of 3 GB (most used DSL plan) $15 for very poor quality cable TV subscriptions $15 for very low usage of Fixed Voice services RESIDENTIAL For around $40/month : on average 8 Mbps downlink and 4 Mbps uplink with virtually no cap on usage High speed Internet Access + 100 video Channels (including HD) + unlimited VoIP calls BUSINESS For around US$ 4000/month: 2 Mbps downlink and 2 Mbps uplink Internet access With Service Level Agreement (SLA) BUSINESS For around US$ 500/month: Up to 10Mbps for business located in remote areas High speed Internet Access viable for video conference, e-commerce, etc + 100 video Channels (including HD) + unlimited VoIP calls 10

Infrastructure needs for Broadband in Lebanon

On the mobile networks, investments in infrastructure are necessary in order to introduce advanced Mobile Broadband services at higher speeds CONSUMER AND MARKET NEEDS Better Quality of Services (QoS) Lower Prices for end users Wider range of Advanced Mobile Services Broader range of Offers Wider choice in Service Packages Implementation of Innovative Services INVESTMENTS NEEDS Investing in the mobile networks to Deploy Advanced Technologies (3G, LTE, ) and offer High speed data services Investing in New Intelligent Services (IMS, etc...) Opening up Network Infrastructure for developers communities to introduce innovative services Creating a fully Competitive Environment at the service level 12

Investments in a national NGN backbone network and International Gateway expansion are mandatory to ensure true BB services at affordable prices and to guarantee optimal economic benefits to Lebanon CONSUMER AND MARKET NEEDS Availability of true broadband services: BB services are currently delivered via ADSL pre-wimax wireless technologies and have limited penetration rates and coverage with low speeds INVESTMENTS NEEDS Investing in the Broadband infrastructure and completing the full local loop unbundling Investing in advanced wireless Technologies, Content and Services and convergent platforms Increased competition: Access-level competition will push prices down and will incentivize providers to offer better quality of services Reduced network cost: Lower investments cost through the adoption of infrastructure sharing policy and Rights of Way Opening up the competition at least at the access and service levels 13

Several bottlenecks hinder BB market development; most importantly lack of true high speed and high capacity NGN National Transmission Network The PSTN transmission network topology has limited fiber optic coverage; many suburban and rural areas Central Offices are still lacking fiber optic connectivity and rely on microwave links SATURATED TRANSMISSION NETWORK It does not support high speed internet access, digital media services such as IPTV/ VoD, online gaming, e-commerce, teleconference, etc.. MoT Metro Ethernet network used for ADSL services is getting saturated by the increased needs of ADSL subscribers and therefore MoT started the expansion and modernization of its national transmission network to laydown a fully meshed fiber optic network of 4400 km of backbone along with versatile Active switching and cross-connect components. There are no wholesale backhaul bundled offers; DSPs and ISPs are still connected by network links of 100 Mbits/s 14

To cater for growing demand in High Speed Internet services, major investments are currently undertaken by the MoT to increase the existing international bandwidth capacity As of October 2010 total international capacity (for voice and data) is 2.5 Gbits/s witnessing a double increase from initial capacity of 1.25Gbits/s INTERNATIONAL CAPACITY (*) Participation in the ownership of the new high capacity submarine cable system (I-ME-WE) that will provide Lebanon, upon its Service Commissioning, with 120 Gbits/s of international bandwidth capacity. Expanding existing Submarine Fiber Optical Cable (Cadmus) by adding a capacity of around 210 Gbits/s (20 Lambdas) between November and December 2010, and thus increasing the current capacity by 168 times. 15 (*) Minister s Press Conference of September 28 th, 2010

Tools to ease investments

Since its establishment, the TRA has been working extensively on setting a regulatory framework that would ensure the success of telecommunications liberalization and development 17 Drafting Stage Draft Ready Stage Final Review after consultation Access to the Local Loop Regulation Accounting Separation Regulation Universal Service CS / CPS VOIP Policy Statement National Roaming Need to finalize the relevant decree Awaiting issuance of Mobile Licenses Awaiting establishment of Liban Telecom Awaiting issuance of Sector Policy Spectrum Refarming and Packaging Plan Liberalization Roadmap Broadband Licensing Plan Technical requirements for NBCLs Pricing Regulation Interconnection Interim Pricing Decision Awaiting Board approval Access to Information Regulation Digital Migration Strategy for TV Broadcasting Plan Improving FM Broadcasting Approved by Board Study on the Use of Public Property Sent to Minister of Telecommunications Draft Right to Use Fees Spectrum Administrative Charges decree Waiting State Council opinion upon issuance of Sector Policy Licensing Regulation Spectrum Management and Licensing Regulation Consumer Affairs Regulation Class and Frequency License fees regulation National Numbering Plan Numbering Regulation Code of Practice for Value Added Services EMF Regulation Issued SMP Regulation Decisions: VSAT, Trial IPTV Spectrum trial Allocation for MoT Interim licenses for ISP and DSPs (+ extension) Licenses for Trisat, LCNC and MADA Interconnection Regulation Type Approval Regulation Quality of Service Regulation Decision for establishment of call centers Lebanese National Frequency Table

To encourage new investments and ensure a wider coverage of telecom services, Rights of Way and Infrastructure Sharing should be introduced as efficient regulatory tools RIGHTS OF WAY (ROW) Based on Article 35 of Law 431 and following a closed consultation with various governmental entities, TRA has prepared a draft decree for the RoW including the proposed procedure and charges to be submitted to the Minister for approval and recommendation to the CoM, Ensuring RoW will incentivize new entrants by reducing sunk cost significantly, RoW will represent important proceeds to the Government and will ensure an optimal and efficient use of existing unused resources INFRASTRUCTURE SHARING (IS) Benefits from the implementation of Infrastructure Sharing:, Reduces CAPEX related to infrastructure deployment Reduces barriers to entry, increases competition and lowers prices to end-users Reduces waste caused by infrastructure redundancy and duplication (power, antennas, urbanism ) 18

To ensure a wider range of services and to optimize economical benefits from telecom development, the TRA has been working on a spectrum re-farming plan and a pricing approach for an efficient and optimized use of spectrum SPECTRUM RIGHT TO USE (RTU) FEES and SPECTRUM ADMINISTRATIVE CHARGES (SAC) Based on Articles 11(2) & 17 of Law 431 and following a public consultation with industry stakeholders, the TRA has prepared a draft decree for setting up the spectrum RTU fees based on AIP and the spectrum administrative charges SAC based on actual costs Imposing RTU fees and SAC will drive SPs to use the spectrum efficiently and will ensure recurrent governmental proceeds The current allocation scheme and charging of a fixed revenue share for an all you can eat formula does not reflect the true value of the spectrum SPECTRUM RE- FARMING Charge new entrant the true value of the spectrum Ensure spectrum allocation is optimized and used in an efficient manner Promote broadband growth 19

Investments in advanced infrastructure and new applications should be accompanied by policy measures aiming at increasing demand and affordability of telecom services How to increase affordability? Distributing and subsidizing of low cost terminals in rural areas Promotion of digital literacy programs via local municipalities Incentivizing SMEs by decreasing taxes on businesses in ICT industry How to increase demand/ usage? Development of e-government, e-commerce, e-education, e- health, Development of new content and media: support content and media development in local languages Deployment of innovative services: interactive IP-TV, telelearning, tele-presence, 20

Thank you