BOMBARDIER CUSTOMER SERVICES 2014 EVENT SPONSORSHIP PACKAGE

BOMBARDIER CUSTOMER SERVICES 2014 EVENT SPONSORSHIP PACKAGE

Dear Partners and Suppliers, During the last 12 months, you have met with us around the world, from Montreal to Moscow, partnering with us to help put our customers first. Your strong contributions to our events this year have helped make them a success and we know that the momentum we have achieved together will keep customers coming back for more in the New Year. At this time, I would like to present our 2014 Event Sponsorship Package. I am confident that you will find it to be a blend of interesting and value-added opportunities to help you meet your business objectives while working alongside the Bombardier Customer Services team. We have put together a schedule of high-caliber events designed to give customers the face-to-face interaction and critical learning and networking opportunities they deserve. Our customers are more engaged than ever and we need your support to make 2014 the best year to date. Please take a moment to review the 2014 package with its many opportunities to meet customers and share information about your products and services. We look forward to working with you to further discuss your preferences. If you have any questions or wish to immediately pursue sponsorship opportunities, please email: customer.services.events@aero.bombardier.com You can also find us at http://events.aero.bombardier.com/ Sincerely, Peggy Gross Director, Marketing, Communications & eservices Bombardier Customer Services

SPONSORSHIP OPPORTUNITIES Bombardier Customer Services Commercial Aircraft events All Series Operators Conference 5 Regional Reviews 9 Bombardier Customer Services Business Aircraft events M&O North America 12 M&O Asia 16 Customer Briefings 19 Advisories and Technical Committees 21

COMMERCIAL AIRCRAFT EVENTS

ALL SERIES OPERATORS CONFERENCE AND TRADESHOW 28 APRIL - 1 MAY 2014 ORLANDO, FLORIDA The All Series Operators Conference and Tradeshow is an interactive and informative event designed to promote Bombardier Customer Services partnership with commercial aircraft (Q-Series, CRJ Series and CSeries) operators, suppliers and partners as well as industry affiliates. The event highlights key operational achievements and improvements and creates a unique opportunity for all participants to network with airlines, industry experts and program suppliers from the region. A highlight of this event is the exclusive Airline Reliability Performance Awards and In- Service Supplier Top Achievement Recognition (STAR) Awards Gala Evening. This invitation-only event is your exclusive opportunity to meet face-to-face with senior executive airline members, program suppliers and the Bombardier executive team. 5

AVAILABLE PACKAGES DIAMOND PACKAGE $50,000 USD - EXCLUSIVE This participation level offers exclusive high visibility options: Exclusive sponsorship recognition at the Airline Reliability Performance Awards Gala Evening* valued at $50,000 USD Two (2) complimentary 10 X10 exhibit spaces with premier location valued at $15,000 USD Six (6) complimentary passes to the All Series Operators Conference and Tradeshow valued at $4,800 USD all additional delegates are subject to an $800 registration fee Company logo displayed on the Bombardier conference bag valued at $3,500 USD Six (6) complimentary tickets to the exclusive Airline Reliability Performance Awards and In-Service STAR Gala Evening In-room welcome package (contents must be provided by sponsor). Additional charges from the hotel for drop-off may apply. One-page (backcover) colour advertisement featured in the conference guide (artwork supplied by sponsor) Company profile featured in the conference guide (content supplied by sponsor) Spotlight sponsorship recognition during the General Session Company logo displayed on the Bombardier Customer Services events website with a link to your PLATINUM PACKAGE $25,000 USD EXCLUSIVE This participation level offers exclusive high visibility options: Exclusive sponsorship and recognition at the Trade Show Kick-Off Cocktail Reception* valued at $30,000 USD One (1) complimentary 10 X10 exhibit space with premier location valued at $7,500 USD Four (4) complimentary passes to the All Series Operators Conference and Tradeshow valued at $3,200 USD - all additional delegates are subject to an $800 registration fee Company logo displayed on the conference lanyard valued at $2,000 USD Four (4) complimentary tickets to the exclusive Airline Reliability Performance Awards and In-Service STAR Gala Evening One-page colour advertisement featured in the conference guide (artwork supplied by sponsor) Company profile featured in the conference guide (content supplied by sponsor) Spotlight sponsorship recognition during the General Session Company logo displayed on the Bombardier Customer Services events website with a link to your *Your company logo will be prominently displayed at these elite customer events. 6

AVAILABLE PACKAGES GOLD PACKAGE $15,000 USD One (1) complimentary 10 X10 exhibit space with selection of location valued at $7,500 USD Two (2) complimentary passes to the All Series Operators Conference and Tradeshow valued at $1,600 USD all additional delegates are subject to an $800 USD registration fee Company profile featured in the conference guide (content supplied by sponsor) Spotlight sponsorship recognition during the General Session Company logo displayed on the Bombardier Customer Services events website with a link to your

À LA CARTE OPTIONS WEBCAST $8,000 USD - EXCLUSIVE Don t miss this exciting opportunity to be featured as premier sponsor of the General Session webcast. Bombardier employees, partners and operators from all over the world will be able to join the event from the comfort of their own office. Showcase your company video in an exclusive pre-roll webcast Two (2) complimentary passes valued at $1,600 USD BREAKFAST SPONSORSHIP* $10,000 USD EACH ONLY 3 AVAILABLE Your company logo will be displayed through conference signage Two (2) complimentary passes valued at $1,600 USD LUNCH SPONSORSHIP* $15,000 USD EACH ONLY 3 AVAILABLE Your company logo will be displayed through conference signage Two (2) complimentary passes valued at $1,600 USD COFFEE BREAKS SPONSORSHIP* $7,500 USD EACH ONLY 6 AVAILABLE Your company logo will be displayed through conference signage One (1) complimentary pass valued at $800 USD EXHIBIT SPACE** $7,500 USD / EACH This participation level contains the following items: One (1) complimentary 10 x10 booth space which includes a marketing table, chairs and a black curtain backdrop with drapes on each side. Electrical hookup is provided. Two (2) complimentary passes valued at $1,600 USD Company profile featured in the tradeshow guide (content supplied by sponsor) ADVERTISEMENT IN THE CONFERENCE GUIDE $3,000 USD Sponsors may submit a half-page advertisement to be included in the conference guide. This pocket-size program contains all critical information relating to the conference: schedule, hotel map, exhibition map, and exhibitor information. It is distributed to all conference attendees. No complimentary passes are included in this option WELCOME CONFERENCE BAG INSERT $3,000 USD Each customer will receive a welcome conference bag upon arrival. Here is an opportunity to include your brochure/flyer/branded giveaway inside the welcome conference bag. No complimentary passes are included in this option *Available on a first-come, first-serve basis. **Based on booth availability. 8

COMMERCIAL AIRCRAFT REGIONAL REVIEWS Regional Reviews are designed to provide customers with essential information on in-service updates, technical solutions, maintenance engineering best practices and flight operations procedures specific to their region. Previously hosted in China, Japan, Australia, Russia, Africa and Middle East, these sessions are tailored to region-specific operational needs. 9

AVAILABLE PACKAGES INTERNATIONAL VALUE BUNDLE $40,000 USD We have an amazing opportunity available for your organization to purchase diamond sponsorship packages for all four regional reviews in 2014 at a bundled cost for maximum exposure. This package includes all the value added benefits of a diamond package for the following events: Oceania Regional Review Russia Regional Review Africa and Middle East Regional Review Asia Pacific Regional Review, China Asia Pacific Regional Review, Japan DIAMOND PACKAGE $10,000 USD Sponsorship recognition at the Customer Appreciation Reception* Three (3) complimentary passes to the conference valued at $1,500 USD all additional delegates are subject to a $500 USD registration fee For Oceania Regional Review only - complimentary exhibit space valued at $7,500 USD. For all other Regional Reviews - Complimentary exhibit table in premium location Spotlight sponsorship recognition during the General Session Company logo displayed on the Bombardier Customer Services events website with a link to your PLATINUM PACKAGE $5,000 USD Sponsorship recognition during one (1) lunch service* valued at $5,000 Two (2) complimentary passes to the conference valued at $1,000 USD all additional delegates are subject to a $500 USD registration fee Complimentary exhibit table in premium location Spotlight sponsorship recognition during the General Session Company logo displayed on the Bombardier Customer Services events website with a link to your 10

AVAILABLE PACKAGES GOLD PACKAGE $2,500 USD Sponsorship recognition during one (1) coffee break service* valued at $3,000 One (1) complimentary pass to the conference valued at $500 USD all additional delegates are subject to a $500 USD registration fee Sponsorship recognition during the General Session Company logo displayed on the Bombardier Customer Services events website with a link to your EXHIBIT SPACE** OCEANIA REGIONAL REVIEW MINI TRADE SHOW $5,000 USD This participation level contains the following items: Booth space which includes a marketing table, chairs and a black curtain backdrop Two (2) complimentary passes to the conference valued at $1,000 USD all additional delegates are subject to a $500 USD registration fee *Your company logo will be prominently displayed at these elite customer events. **Based on booth availability. 11

BUSINESS AIRCRAFT EVENTS

M&O NORTH AMERICA 1 3 APRIL 2014 DALLAS, TEXAS For the last 20 years, our flagship Maintenance & Operation Conference draws more than 300 business aircraft owners, operators and suppliers from all around the world. Widely popular among Pilots, Flight Departments, Aircraft Technicians and Directors of Maintenance, M&Os highlight key operational achievements and provide a unique opportunity to network with Bombardier senior management, industry experts and program suppliers. This Spring, our 2014 M&O will offer innovative sponsorship options that leverage meet-and-greet opportunities, creative logo and brand display and exclusive spotlight promotion of your company and overall marketability with business aircraft operators and aviation industry insiders. 13

AVAILABLE PACKAGES DIAMOND PACKAGE $50,000 USD EXCLUSIVE This participation level offers exclusive high visibility options: Exclusive sponsorship and spotlight recognition at the Customer Appreciation Gala Evening* valued at $50,000 USD Two (2) complimentary 10 X10 exhibit spaces with premier location valued at $15,000 USD Six (6) complimentary passes to the Maintenance & Operations Conference valued at $4,800 USD all additional delegates are subject to an $800 USD registration fee Company logo displayed on the Bombardier conference bag valued at $3,500 USD Six (6) complimentary tickets to the exclusive Customer Appreciation Gala Evening In-room welcome package (contents must be provided by sponsor). Additional charges from the hotel for drop-off may apply One-page (backcover) colour advertisement featured in the conference guide (artwork supplied by sponsor) Company profile featured in the conference guide (content supplied by sponsor) Spotlight sponsorship recognition during the General Session Company logo displayed on the Bombardier Customer Services events website with a link to your PLATINUM PACKAGE $25,000 USD EXCLUSIVE This participation level offers exclusive high visibility options: Exclusive sponsorship and spotlight recognition at the Customer Cocktail Reception* valued at $30,000 USD One (1) complimentary 10 X10 exhibit space with premier location valued at $7,500 USD Four (4) complimentary passes to the Maintenance & Operations Conference valued at $3,200 USD all additional delegates are subject to an $800 USD registration fee Company logo displayed on the conference lanyard valued at $2,000 USD Four (4) complimentary tickets to the exclusive Customer Appreciation Gala Evening One-page colour advertisement featured in the conference guide (material supplied by sponsor) Company profile featured in the conference guide (content supplied by sponsor) Spotlight sponsorship recognition during the General Session Company logo displayed on the Bombardier Customer Services events website with a link to your *Your company logo will be prominently displayed at these elite customer events. 14

AVAILABLE PACKAGES GOLD PACKAGE $15,000 USD One (1) complimentary 10 X10 exhibit space with premier location valued at $7,500 USD Two (2) complimentary passes to the Maintenance and Operations Conference valued at $1,600 USD all additional delegates are subject to an $800 USD registration fee Company profile featured in the conference guide (content supplied by sponsor) Spotlight sponsorship recognition during the General Session Company logo displayed on the Bombardier Customer Services events website with a link to your

À LA CARTE OPTIONS WEBCAST $8,000 USD - EXCLUSIVE Don t miss this exciting opportunity to be featured as premiere sponsor of the General Session webcast. Bombardier employees, partners and operators from all over the world will be able to join the event from the comfort of their own office. Showcase your company video in an exclusive pre-roll webcast Two (2) complimentary passes to the M&O valued at $1,600 USD BREAKFAST SPONSORSHIP* $10,000 USD EACH ONLY 3 AVAILABLE Your company logo will be displayed through conference signage Two (2) complimentary passes valued at $1,600 USD LUNCH SPONSORSHIP* $15,000 USD EACH ONLY 3 AVAILABLE Your company logo will be displayed through conference signage Two (2) complimentary passes valued at $1,600 USD COFFEE BREAKS SPONSORSHIP* $7,500 USD EACH ONLY 6 AVAILABLE Your company logo will be displayed through conference signage One (1) complimentary pass valued at $800 USD EXHIBIT SPACE** $7,500 USD EACH This participation level contains the following items: 10 x10 booth space which includes a marketing table, chairs and a black curtain backdrop with drapes on each side. Electrical hookup is provided. Two (2) complimentary passes valued at $1,600 USD ADVERTISEMENT IN THE CONFERENCE GUIDE $3,000 USD Sponsors may submit a half-page advertisement to be included in the conference guide. This pocket size program contains all critical information relating to the event: schedule, hotel map, exhibition map, and exhibitor information. It is distributed to all conference attendees. No complimentary passes are included in this option WELCOME CONFERENCE BAG INSERT $3,000 USD Each customer will receive a welcome conference bag upon arrival. Here is an opportunity to include your brochure/flyer/branded giveaway inside the welcome conference bag. No complimentary passes are included in this option *Available on a first-come, first-serve basis. **Based on booth availability. 16

REGIONAL M&O ASIA 18-20 FEBRUARY 2014 SINGAPORE We are delighted to start our 2014 event schedule in Singapore. Given the success of our 2010 and 2012 M&Os in Hong Kong, we are excited to return to Asia and spend time with our customers and vendors in this rapidly growing region. Our regionally-focused customer events are tailored to address our customers operational realities and specific needs. This year s M&O Asia will highlight key operational achievements and provide a unique opportunity to network with operators, Bombardier senior management, industry experts and program suppliers. Our affordable sponsorship packages are designed to enhance your company s image, increase awareness of your product and service offerings, while building and strengthening valuable business relationships. 17

AVAILABLE PACKAGES DIAMOND PACKAGE $35,000 USD - EXCLUSIVE This participation level offers exclusive high visibility options: Exclusive sponsorship and recognition at the Customer Appreciation Gala Evening* valued at $30,000 USD One (1) complimentary exhibit space valued at $5,000 USD Four (4) complimentary passes to the Maintenance & Operations Conference valued at $3,200 USD all additional delegates are subject to an $800 USD registration fee Four (4) complimentary tickets to the exclusive Customer Appreciation Gala Evening One-page (backcover) colour advertisement featured in the conference guide (artwork supplied by sponsor) Spotlight sponsorship recognition during the General Session Company logo displayed on the Bombardier Customer Services events website with a link to your PLATINUM PACKAGE $25,000 USD - EXCLUSIVE Exclusive sponsorship and recognition at the Customer Cocktail Reception* valued at $30,000 USD One (1) complimentary exhibit space valued at $5,000 USD Four (4) complimentary passes to the Maintenance & Operations Conference valued at $3,200 USD all additional delegates are subject to an $800 USD registration fee One-page colour advertisement featured in the conference guide (material supplied by sponsor) Spotlight sponsorship recognition during the General Session Company logo displayed on the Bombardier Customer Services events website with a link to your GOLD PACKAGE $15,000 USD Sponsorship of one (1) lunch and one (1) coffee break* valued at $15,000 USD One (1) complimentary exhibit space valued at $5,000 USD Four (4) complimentary passes to the Maintenance & Operations Conference valued at $3,200 USD all additional delegates are subject to an $800 USD registration fee Spotlight sponsorship recognition during the General Session Company logo displayed on the Bombardier Customer Services events website with a link to your *Your company logo will be prominently displayed at these elite customer events. 18

À LA CARTE OPTIONS LUNCH SPONSORSHIP* $10,000 USD ONLY 3 AVAILABLE Your company logo will be displayed through conference signage Two (2) complimentary passes valued at $1,600 USD BREAKFAST SPONSORSHIP* $7,500 USD ONLY 3 AVAILABLE Your company logo will be displayed through conference signage Two (2) complimentary passes valued at $1,600 USD COFFEE BREAKS SPONSORSHIP* $5,000 USD ONLY 6 AVAILABLE Your company logo will be displayed through conference signage One (1) complimentary pass valued at $800 USD EXHIBIT SPACE $5,000 USD / EACH** This participation level contains the following items: 10 x10 booth space which includes a marketing table, chairs and a black curtain backdrop with drapes on each side Two (2) complimentary passes valued at $1,600 USD ADVERTISEMENT IN THE CONFERENCE GUIDE $3,000 USD Sponsors may submit a one-page advertisement to be included in the conference guide. This pocket size program contains all critical information relating to the event: schedule, hotel map, exhibition map, and exhibitor information. It is distributed to all conference attendees. No complimentary passes are included in this option WELCOME CONFERENCE BAG INSERT $3,000 USD Each customer will receive a welcome event bag upon arrival. Here is an opportunity to include your brochure/flyer/branded giveaway inside of the welcome conference bag. No complimentary passes are included in this option *Available on a first-come, first-serve basis. **Based on booth availability. 19

BUSINESS AIRCRAFT CUSTOMER BRIEFINGS As part of our ongoing commitment to bring support to the doorstep of our international customers, Bombardier hosts Customer Briefings around the world. Bombardier customizes each event to provide technical solutions, hands-on troubleshooting sessions and flight operational training that is specific to the region. These events provide unique networking opportunities for local industry representatives to share knowledge and best practices. 20

AVAILABLE PACKAGES INTERNATIONAL VALUE BUNDLE $40,000 USD We have an amazing opportunity available for your organization to purchase diamond sponsorship packages for all four customer briefings in 2014 at a bundled cost for maximum exposure. This package includes all the value added benefits of a diamond package for the following events*: Toluca, Mexico Dubai, UAE Amsterdam, The Netherlands Sao Paulo, Brazil DIAMOND PACKAGE $10,000 Sponsorship recognition at the Customer Appreciation Reception valued at $10,000 USD Complimentary exhibit table in premium location -- valued at $5,000 USD Three (3) complimentary passes to the conference -- valued at $1,500 USD all additional delegates are subject to a $500 registration fee Complimentary exhibit table in premium location Spotlight sponsorship recognition during the General Session Company logo displayed on the Bombardier Customer Services events website with a link to your PLATINUM PACKAGE $5,000 USD Sponsorship recognition during lunch service and prominent signage with your company logo will be displayed valued at $5,000 USD Complimentary exhibit table in premium location -- valued at $5,000 USD Two (2) complimentary passes to the conference -- valued at $1,000 USD all additional delegates are subject to a $500 USD registration fee Complimentary exhibit table in premium location Sponsorship recognition during the General Session Company logo displayed on the Bombardier Customer Services events website with a link to your *Subject to change. 21

AVAILABLE PACKAGES GOLD PACKAGE $2,500 USD Sponsorship recognition during coffee break service and prominent signage with your company logo will be displayed valued at $3,000 USD One (1) complimentary pass to the conference valued at $500 USD all additional delegates are subject to a $500 USD registration fee Sponsorship recognition during the General Session Company logo displayed on the Bombardier Customer Services events website with a link to your 22

ADVISORIES AND TECHNICAL COMMITTEES

LEARJET NBAA TECHNICAL COMMITTEE Learjet Customer Support Engineering has a long and productive history of working closely with the NBAA-sponsored Learjet Technical Committee. The input provided by the Committee has proven to be invaluable to Learjet in defining how we, as an OEM, impact our customers. Customer Support Engineering uses this input to drive customer issues into the organization and ensure we are working on the right solutions for the fleet. We expect approximately 80 attendees at each Technical Committee meeting. FEBRUARY 5-6 WICHITA, KANSAS AUGUST 27-28 WICHITA, KANSAS Breakfast - $2,500 USD each Morning breaks - $2,000 USD each Lunch - $3,000 USD each Afternoon breaks - $2,500 USD each Cocktail - $4,000 USD each Dinner - $5,000 USD each 24

CHALLENGER CUSTOMER ADVISORIES The Committee provides a forum for customers to openly discuss known and new in-service issues with the goal of addressing top issues and providing resolution with appropriate priority. Over the years, the Committee has played a key role in the resolution of many significant issues and continues to be an active participant in the evolution of the aircraft. The meetings are always informative and entertaining. We encourage all customers to attend a meeting and get involved. We expect approximately 100 attendees at each Advisory meeting. CHALLENGER 300 ADVISORIES We expect approximately 100 attendees at each Advisory meeting. MAY 28-29 MONTREAL, CANADA NOVEMBER 11-12 MONTREAL, CANADA Breakfast - $2,500 USD each Morning breaks - $2,000 USD each Lunch - $4,000 USD each Afternoon breaks - $2,000 USD each Cocktail - $3,000 USD each Dinner - $5,000 USD each 25

CHALLENGER 600 ADVISORIES We expect between 90 and125 attendees at each Advisory meeting. MARCH 19-20 MONTREAL, CANADA SEPTEMBER 17-18 MONTREAL, CANADA CHALLENGER 600 ADVISORY Breakfast - $5,000 USD each Morning breaks - $3,500 USD each Lunch - $6,000 USD each Afternoon breaks - $3,500 USD each Cocktail - $4,000 USD each Dinner - $6,000 USD each 26

CHALLENGER 800 ADVISORIES We expect over 30 attendees at each Advisory meeting. SEPTEMBER 16-17 MONTREAL, CANADA CHALLENGER 800 ADVISORY Morning breaks - $1,500 USD each Lunch - $3,000 USD each Afternoon breaks - $1,500 USD each Cocktail - $2,000 USD each Dinner - $3,500 USD each 27

GLOBAL CUSTOMER ADVISORY The Global Customer Advisory Committee provides us with greater insight into the relative impact of various in-service events. The Advisory Committee input on Bombardier s efforts and feedback on the in service experience helps us ensure that not only are we working on the things our customers want, but that the improvements we are making are effective. The relationships established between operators and between the operator community and Bombardier through the Customer Advisory Committee is invaluable. Working together, we achieve more. We expect approximately 125 attendees at each Advisory meeting. APRIL 22-23-24 MONTREAL, CANADA OCTOBER 7-8-9 MONTREAL, CANADA Breakfast - $4,000 USD each Morning breaks - $2,000 USD each Lunch - $5,500 USD each Afternoon breaks - $2,500 USD each Cocktail - $4,000 USD each Dinner - $6,000 USD each

Benefit from high visibility opportunities to promote your products and services. Capitalize on networking events with key stakeholders. Speak with a Bombardier Marketing Representative today. For information or to inquire about our sponsorship packages, please contact: Bombardier Customer Services Marketing Email: customer.services.events@aero.bombardier.com For Customer Advisories sponsorship opportunities, please contact: Louise Caouette Bombardier Customer Care Email: louise.caouette@aero.bombardier.com Tel: +1 (514) 855-7029 Pricing, availability, location and dates of the enclosed sponsorship packages may be terminated, altered or canceled at any time without notice. All prices are listed in US dollars. Bombardier reserves the right to determine the eligibility of sponsorship requests, as well as admissibility of any person or company to Bombardier events.