NZQA unit standard version 2 Page 1 of 6. Demonstrate basic knowledge of telecommunications concepts

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Page 1 of 6 Title Demonstrate basic knowledge of telecommunications concepts Level 2 Credits 10 Purpose This unit standard covers basic telecommunications principles and is intended for telecommunications technicians. People credited with this unit standard are able to: describe the OSI model, and relate the model to telecommunications network components; demonstrate knowledge of the Public Switched Telephone Network (PSTN) in terms of its operation and the services provided; demonstrate knowledge of digital network services in terms of their operation and the services provided in terms of the OSI model; demonstrate knowledge of radio network services in terms of their operation, the services provided, and the key features of each service; and demonstrate knowledge of TCP/IP networks in terms of their operation and the services provided. Classification Telecommunications > Telecommunications - Service Delivery Available grade Achieved Guidance Information 1 Definitions ATM Asynchronous Transfer Mode. Basic knowledge employing some operational and theoretical knowledge of the subject matter to interpret available information. CAN Customer Access Network. CPE Customer Premises Equipment. DB9 a type of connector. DHCP Dynamic Host Configuration Protocol. DNS Domain Name System. DMZ DMZ Zone of a router allowing internet access to hosted servers. DSL Digital Subscriber Line. IPv4 Internet Protocol Version 4. IPv6 Internet Protocol Version 6. ISDN Integrated Services Digital Network. LAN Local Area Network. LC Lucent Connector. MAC Media Access Control. MAN Metropolitan Area Network.

Page 2 of 6 MPLS Multi-Protocol Label Switching. OSI Open Standard Interface. PAN Personal Area Network. PDH Plesiochronous Digital Hierarchy. PON Passive Optical Networking PSTN Public Switched Telephone Network RJ11 Registered Jack11. RJ45 Registered Jack 45. SSID Service Set Identifier. SAN Storage Area Network. SC Square Connector. SDH Synchronous Digital Hierarchy. TCP/IP Transmission Control Protocol/Internet Protocol. USB Universal Serial Bus. VOIP Voice over Internet Protocol. WAN Wide Area Network. WEP Wired Equivalent Privacy. WPA Wireless Protected Access. 2 For outcomes 2 and 3, explanations to include relevant equipment, signalling paths and switched circuit pathways from call initialisation to call completion. Descriptions do not need to include specific details of network structures and protocols used in the call routing across multiple exchanges. Outcomes and performance criteria Outcome 1 Describe the OSI model, and relate the model to telecommunications network components. 1.1 Describe typical telecommunications hardware and services in terms of the OSI model and applications network. 1.2 Describe in simple terms with the aid of a diagram the basic concepts of peer to peer communication in terms of the OSI model. 1.3 Describe the transmission media employed in telecommunications with reference to general characteristics and applications. transmission media unshielded twisted pair, coaxial cable, fibre optic cable, microwave relay systems, cellular radio, microcell networks for LANs. 1.4 Compare digital and analogue data transmission. bandwidth requirements, errors, tolerance to noise, crosstalk, and impedance matching.

Page 3 of 6 1.5 Identify networks in terms of services offered. networks may include but are not limited to CAN, DSL, SAN, PAN, PON, LAN, MAN, WAN; evidence of a minimum of three networks is required. 1.6 Identify a range of network topologies from given examples. star, ring, mesh, bus, tree. Outcome 2 Demonstrate knowledge of the Public Switched Telephone Network (PSTN) in terms of its operation and the services provided. 2.1 Describe the operation of customer premises equipment used with the PSTN with reference to the functions of the components. equipment telephone, modem; components may include but are not limited to microphone, receiver, tone signalling, ringing, modulation, 2 to 4 wire conversion. 2.2 Describe the types of multiplexing used in the PSTN systems with reference to process input and output signals, advantages and applications. may include but is not limited to PDH, SDH, TCP/IP, MPLS. 2.3 Describe the functions and features of a PSTN exchange and the interconnection of exchanges in terms of call routing. may include but is not limited to switching plan and topology, local exchange, transit exchange, international exchange, gateway exchange, backhaul bearers. Outcome 3 Demonstrate knowledge of digital network services in terms of their operation and the services provided in terms of the OSI model.

Page 4 of 6 3.1 Describe with the aid of a block diagram the operation of customer premises equipment used with a digital network with reference to the functions of the modules and services offered. equipment may include but is not limited to network termination unit, router, analogue telephone adapter, optical network interface, residential gateway; modules may include but are not limited to modulator, demodulator, packet router, media convertor, optical-electrical convertor; evidence of two types of CPE is required. 3.2 Describe types of multiplexing used in a digital network system with reference to process input and output signals, advantages, and applications. types of multiplexing may include but are not limited to PDH, SDH, TCP/IP, MPLS, ATM, ISDN; evidence of two types of multiplexing is required. 3.3 Describe the functions and features of a digital network in terms of offered services. functions and features may include but are not limited to low latency, signalling channels, voice circuits, low jitter, VOIP, high data transfer speed, enhanced services. Outcome 4 Demonstrate knowledge of radio network services in terms of their operation, the services provided, and the key features of each service. radio, cellular. 4.1 Describe the operation of end user equipment, with reference to the functions of the components. equipment cellular phone, radio telephone transceiver; components may include but are not limited to microphone, receiver, modulation, display, keypad, antenna. 4.2 Describe the functions of base station hardware used in radio network systems with the aid of a block diagram. may include but is not limited to antenna, receiver, transmitter, controller, alarm/quality monitoring, call accounting.

Page 5 of 6 4.3 Describe the functions and features of radio network systems. radio network systems may include but are not limited to 2G networks, 3G networks, 4G networks, trunked radio, mobile radio, Wi-Fi. 4.4 Describe interconnection of radio network systems with the PSTN and Data networks in terms of features and services offered by the interconnection. radio network systems may include but are not limited to 2G networks, 3G networks, 4G networks, trunked radio, mobile radio, Wi-Fi. Outcome 5 Demonstrate knowledge of TCP/IP networks in terms of their operation and the services provided. 5.1 Describe hardware to permit connection to an existing network in terms of features provided. router, switch, hub, wireless access point. 5.2 Describe configuration of TCP/IP hardware to permit connection to an existing network for a given situation. may include but is not limited to IPv4, IPv6, address, netmask, subnet prefix, gateway, DNS server, DHCP, MAC address, WEP, WPA, SSID. 5.3 Identify physical data interfaces used for IP connections in terms of connector used, application and transfer speeds. RJ11, RJ45, LC, SC, USB, DB9. 5.4 Describe IP addresses in terms of host and network portions for a given netmask (IPv4) or subnet prefix (IPv6). 5.5 Describe NAT in terms of the function of a border router. evidence of a router supporting a minimum of three network interfaces is required. 5.6 Describe methods of establishing communication with equipment behind a firewall. fixed IP, port forwarding, IP forwarding.

Page 6 of 6 Replacement information This unit standard replaced unit standard 17397. Planned review date 31 December 2020 Status information and last date for assessment for superseded versions Process Version Date Last Date for Assessment Registration 1 18 July 2013 N/A Rollover and Revision 2 23 November 2017 N/A Consent and Moderation Requirements (CMR) reference 0101 This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do. Comments on this unit standard Please contact Infrastructure ITO qualifications@connexis.org.nz if you wish to suggest changes to the content of this unit standard.