Use the QuarkXPress Server Manager module to send rendering requests in a multiple-quarkxpress Server-instance environment without defining which QuarkXPress Server instance processes the request. QuarkXPress Server Manager employs load-balancing, fail-safe, and caching capabilities to determine which server in the QuarkXPress Server pool can best process a document request. In effect, QuarkXPress Server Manager acts like a Web application server and relays render requests to QuarkXPress Server. If the first QuarkXPress Server instance in an array is unable to process a render request, QuarkXPress Server Manager sends the request to another QuarkXPress Server instance. Use QuarkXPress Server Manager to upload, delete, modify, create, and render documents on your QuarkXPress Server instances. QuarkXPress Server Manager 7.2 ReadMe Minimum system REQUIREMENTS 2 INSTALLING QuarkXPress Server Manager: MAC OS 2 INSTALLING QuarkXPress Server Manager: WINDOWS 3 UNINSTALLING QuarkXPress Server Manager: MAC OS 4 UNINSTALLING QuarkXPress Server Manager: WINDOWS 4 Known ISSUES 4 CONTACTING Quark 4 LEGAL notices 5 page 1
Minimum system requirements Minimum system requirements Except where mentioned, the following requirements apply to both the QuarkXPress Server Manager 7.2 server and client applications. Mac OS Hardware 1.5 GHz G5 processor 40GB of available hard disk space 2GB of available RAM Software Mac OS X 10.4 Java J2SE Runtime Environment (JRE ) 1.5 Windows Hardware 2 GHz Intel Pentium IV processor 40GB of available hard disk space 2GB of available RAM Software (server) Microsoft Windows 2003 Software (client) Microsoft Windows XP with Service Pack 2 or Microsoft Windows 2003 Installing QuarkXPress Server Manager: Mac OS The QuarkXPress Server Manager installer lets you install both the QuarkXPress Server Manager server and the QuarkXPress Server Manager client. You must install both applications to use QuarkXPress Server Manager. To install the QuarkXPress Server Manager client or server on your computer: 1 Disable any virus protection software and restart your computer. 2 Double-click the QuarkXPressServerManager file. The Mac OS Authenticate dialog box displays. 3 Enter your name and password and then click OK. The installer splash screen displays. 4 Click Continue. The QuarkXPress Server Manager Installer dialog box displays. 5 Click Next. The License dialog box displays. 6 Read the license agreement carefully and then click Next. If you accept the terms of the agreement, click Accept. If you do not accept the terms, click Decline. NOTE You must accept the terms of the license agreement to continue. 7 Click Next to return to the QuarkXPress Server Manager Installer dialog box, and then do one or both of the following things: To install the QuarkXPress Server Manager server, check QuarkXPress Server Manager Server, enter a port number for the QuarkXPress Server Manager server s Tomcat server in page 2
Installing QuarkXPress Server Manager: Mac OS the Tomcat Port Number field, and then specify a cache folder location. (The cache folder will store temporary copies of content generated by the QuarkXPress Server instances that are managed by this QuarkXPress Server Manager server.) To install the QuarkXPress Server Manager client, check QuarkXPress Server Manager Client. NOTE To use QuarkXPress Server Manager, you must install both the client application and the server application. 8 Click Next. The installation location screen displays. To specify a location other than the default location, click an icon or click Browse. 9 Click Next to begin the installation. 10 When installation is complete, click Quit. Installing QuarkXPress Server Manager: Windows The QuarkXPress Server Manager installer lets you install both the QuarkXPress Server Manager server and the QuarkXPress Server Manager client. You must install at least one copy of each to use QuarkXPress Server Manager. To install the QuarkXPress Server Manager client or server on your computer: 1 Disable any virus protection software and restart your computer. 2 Double-click the setup.exe file. The first screen of the QuarkXPress Server Manager Installer window displays. 3 Click Next. The license agreement screen displays. 4 Read the license agreement carefully. If you accept the terms of the agreement, click I accept the terms of the license agreement. If you do not accept the terms, click I do not accept the terms of the license agreement. NOTE You must accept the terms of the license agreement to continue. 5 Click Next and then do one or both of the following things: To install the QuarkXPress Server Manager server, click QuarkXPress Server Manager Server, enter a port number for the QuarkXPress Server Manager server s Tomcat server in the Tomcat Port Number field, and then specify a cache folder location. (The cache folder will store temporary copies of content generated by the QuarkXPress Server instances that are managed by this QuarkXPress Server Manager server.) To install the QuarkXPress Server Manager client, click QuarkXPress Server Manager Client. NOTE To use QuarkXPress Server Manager, you must install both the client application and the server application. 6 Click Next. The installation location screen displays. To specify a location other than the default location, enter the location in the field or click Browse and navigate to the location. 7 Click Next to begin the installation. 8 When installation is complete, click Finish. page 3
Uninstalling QuarkXPress Server Manager: Mac OS Uninstalling QuarkXPress Server Manager: Mac OS Drag the QuarkXPress_Server_Manager_7.2 folder to the trash. Uninstalling QuarkXPress Server Manager: Windows To uninstall QuarkXPress Server Manager from your computer: 1 Choose Start Programs QuarkXPress Server Manager 7.2 Uninstall. The uninstaller window displays. 2 Click Next and then select the features to uninstall. 3 Click Next. A summary displays. 4 Click Uninstall. 5 Click Finish. To install QuarkXPress Server Manager as a service, doubleclick the service_install.bat file, and follow the instructions on the screen. To uninstall QuarkXPress Server Manager as a service, stop the service, double-click the service_uninstall.bat file, and then follow the instructions on the screen. NOTE You must perform the above step before you uninstall QuarkXPress Server Manager if you are also running it as a service. To enable QuarkXPress Server Manager to automatically repair an unresponsive QuarkXPress Server (and subrenders), start QuarkXPress Server by double-clicking the keepalive.bat file. The files referred to in the above steps are located in the QuarkXPress Server installation directory. Known issues For a list of issues discovered in this version of QuarkXPress Server Manager, visit the Quark Web site at www.quark.com. Contacting Quark If you have questions about installing, configuring, or using QuarkXPress Server 7.2, please contact Quark Inc. In the Americas For technical support, please call 800.676.4575 between 7:00 a.m. and 5:00 p.m. Mountain Time, Monday through Friday, or send an e-mail message to techsupp@quark.com. For product information, please visit the Quark Web site at www.quark.com, or send an e-mail message to cservice@quark.com. Outside the Americas Technical support is available by phone between 8.30 and 17.30 Central European Time, Monday through Friday, or by sending an e-mail message to eurotechsupp@quark.com. From Austria, Belgium, Denmark, France, Germany, Ireland, Luxembourg, The Netherlands, and the United Kingdom, please call 00800 1787 8275. page 4
Contacting Quark From all other countries outside the Americas, please call +41 32 720 14 14. For product information, please visit the Quark Web site at euro.quark.com, or send an e-mail message to eurocservice@quark.com. In Australia For technical support, please call 1800.670.973 between 10:00 a.m. and 7:00 p.m. Sydney Time (AEST), Monday through Friday, or send an e-mail message to austechsupp@quark.com. Legal notices 2007 Quark Inc. as to the content and arrangement of this material. All rights reserved. 2006 2007 Quark Inc. and its licensors as to the technology. All rights reserved. Quark Products and materials are subject to the copyright and other intellectual property protection of the United States and foreign countries. Unauthorized use or reproduction without Quark s written consent is prohibited. QUARK IS NOT THE MANUFACTURER OF THIRD PARTY SOFTWARE OR OTHER THIRD PARTY HARDWARE (HEREINAFTER THIRD PARTY PRODUCTS ) AND SUCH THIRD PARTY PRODUCTS HAVE NOT BEEN CREATED, REVIEWED, OR TESTED BY QUARK, THE QUARK AFFILIATED COMPANIES OR THEIR LICENSORS. (QUARK AFFILIATED COMPANIES SHALL MEAN ANY PERSON, BRANCH, OR ENTITY CONTROLLING, CONTROLLED BY OR UNDER COMMON CONTROL WITH QUARK OR ITS PARENT OR A MAJORITY OF THE QUARK SHAREHOLDERS, WHETHER NOW EXISTING OR FORMED IN THE FUTURE, TOGETHER WITH ANY PERSON, BRANCH, OR ENTITY WHICH MAY ACQUIRE SUCH STATUS IN THE FUTURE.) QUARK, THE QUARK AFFILIATED COMPANIES AND/ OR THEIR LICENSORS MAKE NO WARRANTIES, EITHER EXPRESS OR IMPLIED, REGARDING THE QUARK PRODUCTS/ SERVICES AND/OR THIRD PARTY PRODUCTS/SERVICES, THEIR MERCHANTABILITY, OR THEIR FITNESS FOR A PARTICULAR PURPOSE. QUARK, THE QUARK AFFILIATED COMPANIES AND THEIR LICENSORS DISCLAIM ALL WARRANTIES RELATING TO THE QUARK PRODUCTS/ SERVICES AND ANY THIRD PARTY PRODUCTS/SERVICES. ALL OTHER WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED OR COLLATERAL, AND WHETHER OR NOT, MADE BY DISTRIBUTORS, RETAILERS, XTENSIONS DEVELOPERS OR OTHER THIRD PARTIES ARE DISCLAIMED BY QUARK, THE QUARK AFFILIATED COMPANIES AND THEIR LICENSORS, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF NON-INFRINGEMENT, COMPATIBIL- ITY, OR THAT THE SOFTWARE IS ERROR-FREE OR THAT ERRORS CAN OR WILL BE CORRECTED. THIRD PARTIES MAY PROVIDE LIMITED WARRANTIES AS TO THEIR OWN PRODUCTS AND/OR SERVICES, AND USERS MUST LOOK TO SAID THIRD PARTIES FOR SUCH WARRANTIES, IF ANY. SOME JURISDICTIONS, STATES OR PROVINCES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATION MAY NOT APPLY TO PARTICULAR USERS. page 5
Legal notices IN NO EVENT SHALL QUARK, THE QUARK AFFILIATED COMPANIES, AND/OR THEIR LICENSORS BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING, BUT NOT LIMITED TO, ANY LOST PROFITS, LOST TIME, LOST SAVINGS, LOST DATA, LOST FEES, OR EXPENSES OF ANY KIND ARISING FROM INSTALLATION OR USE OF THE QUARK PRODUCTS/ SERVICES, IN ANY MANNER, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY. IF, NOTWITHSTANDING THE FOREGOING, QUARK, THE QUARK AFFILIATED COMPANIES AND/OR THEIR LICENSORS ARE FOUND TO HAVE LIABILITY RELATING TO THE QUARK PRODUCTS/ SERVICES OR THIRD PARTY PRODUCTS/SERVICES, SUCH LIABILITY SHALL BE LIMITED TO THE AMOUNT PAID BY THE USER TO QUARK FOR THE SOFTWARE/SERVICES AT ISSUE (EXCLUDING THIRD PARTY PRODUCTS/SERVICES), IF ANY, OR THE LOWEST AMOUNT UNDER APPLICABLE LAW, WHICHEVER IS LESS. THESE LIMITATIONS WILL APPLY EVEN IF QUARK, THE QUARK AFFILIATED COMPANIES, THEIR LICENSORS AND/OR THEIR AGENTS HAVE BEEN ADVISED OF SUCH POSSIBLE DAMAGES. SOME JURIS- DICTIONS, STATES OR PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION OR EXCLUSION MAY NOT APPLY. ALL OTHER LIMITATIONS PROVIDED UNDER APPLICABLE LAW, INCLUDING STATUTES OF LIMITATION, SHALL CONTINUE TO APPLY. IN THE EVENT ANY OF THESE PROVISIONS ARE OR BECOME UNENFORCEABLE UNDER APPLICABLE LAW, SUCH PROVISION SHALL BE MODIFIED OR LIMITED IN ITS EFFECT TO THE EXTENT NECESSARY TO CAUSE IT TO BE ENFORCEABLE. USE OF THE QUARK PRODUCTS IS SUBJECT TO THE TERMS OF THE END USER LICENSE AGREEMENT OR OTHER APPLICABLE AGREEMENTS FOR SUCH PRODUCT/ SERVICE. IN THE EVENT OF A CONFLICT BETWEEN SUCH AGREEMENTS AND THESE PROVISIONS THE RELEVANT AGREEMENTS SHALL CONTROL. Quark and QuarkXPress are trademarks of Quark Inc. and all applicable affiliated companies, Reg. U.S. Pat. & Tm. Off. and in many other countries. The Quark logo is a trademark of Quark Inc. and all applicable affiliated companies. Java and all Java based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries. Mac OS is a trademark of Apple, Inc. registered in the U.S. and other countries. Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries. Intel and Pentium are registered trademarks of Intel Corporation. Tomcat is a trademark of The Apache Software Foundation. All other marks are the properties of their respective owners. page 6