Outlook 2013 & 2010 Lync Messanger

Outlook 2013 Tabs Ribbon Reading Pane Message View Navigation Pane Status Bar

Setting Options

Customizing Your View Modify the Navigation Pane Modify the Reading Pane Layout

Automatic Replies

Creating a Message

Addressing Recipients

Delivery Options

Save a Draft

Reply to an Email

Create Rules 1 2 3

Use Quick Steps Quick Step Action Move to: Moves the selected message to a mail folder that you specify and marks the message as read. To Manager Forwards the message to your manager. If your organization uses Microsoft Exchange Server, your manager's name is detected in the Global Address List (Global Address List: The address book that contains all user, group, and distribution list email addresses in your organization. The administrator creates and maintains this address book. It may also contain public folder e-mail addresses.) and inserted in the "To" box, or you can specify the recipient. Team E-mail Forwards the message to others in your team. If your organization uses Microsoft Exchange Server, your team members names are detected in the Global Address List (Global Address List: The address book that contains all user, group, and distribution list e-mail addresses in your organization. The administrator creates and maintains this address book. It may also contain public folder e-mail addresses.) and inserted in the "To" box. Done Moves the message to a specified mail folder, marks the message complete, and then marks it as read. Reply & Delete Opens a reply to the selected message, and then deletes the original message. Create New Create your own Quick Step to execute any sequence of commands, name it, and then apply an icon to help you identify it.

Search Folders

Set Up Delegation 1 2 3

Open Another User s Inbox

Calendar

Views View Description Day Displays daily view Work Week Displays work days of the week Week Displays the full week Month Displays full month Schedule View Horizontal view great for viewing multiple calendars

Schedule a New Meeting Using Outlook 1. In the calendar view, click New Meeting button. 2. The meeting dialog box appears. Select Invitees, enter a subject and select a date and time. (Optional: Set Reminder, Categorize) 3. To send the meeting invite, click Send. 1 2 3 19

Check Invitees Schedule

Recurring Events

Responding to a Meeting Invite

Tracking Options

Cancel a Meeting

Create an Appointment

Recurring Entries Recurring entries do migrate. However, please be aware that recurring events that migrated to Outlook 2013 may have issues. If you are the meeting organizer and cannot modify a migrated recurring event or are having issues with an event, please delete the event and recreate it.

Sharing Calendars

Open Another User s Calendar

Group Calendars

Calendar Permissions

Manually Add a Contact

Automatically Add Contact You can quickly add a contact to your address book from an email by simply right-clicking on the contact name and select Add to Outlook Contacts.

Create Contact Group

VCards

Outlook Web App (OWA)

Navigation.

Setting Options 1 2 3 4

Automatic Replies (Out of Office)

Features That Outlook Client Has But OWA Does Not Items that can only be VIEWED in Outlook Web App You can view search folders in OWA, you just can t create them in OWA Notes and journal can only be viewed in OWA, not created Features in Outlook client, but not in Outlook Web App.pst files (archives) Voting buttons Propose new time for meetings Customize the navigation pane in Outlook Customize the to do bar Customize Outlook today Customizing date on Flags

Lync 2010

Set Presence/Automatic Presence Presence Status Click here to set your presence. 41 Description Available Online and available. Busy You are in a Lync call or according to your Outlook Calendar, you are in a meeting. Do not disturb You do not want to be disturbed and will see conversation notifications only if they are sent by someone in your Workgroup. Be Right Back You are stepping away from the computer for a few moments. Appear Away Your computer has been idle for a period of time. Offline You are not signed in. Sign Out Signing out will end the Lync session associated with your user ID, but Lync continues to run in the background. When you sign out, the sign in window will appear. Exit Exiting will end your Lync session and will shut down Lync on your computer.

What s Happening Today?

Create a Group

Search for Contacts

Send an Instant Message

Reply to an Instant Message

Attach a File

Share Your Desktop 48 Lync 2010 Enterprise Voice