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Online training catalog Get the most out of your website and communication tools with our extensive training offerings. Blackboard Web Community Manager Site administration training Site administrator I workshop Introduction to site administration Site administrator II workshop Introduction to site editing Webmasters at district level Webmasters at district level Level Basic Intermediate Prerequisite None Site administrator I To provide the site administrator and other key personnel with the basic knowledge, skills and ability to understand and perform the administrative functions of the web community manager. Participants will receive a hands-on introduction to the administrative features of the web community manager. Learn to create and configure users and groups and begin an initial setup of the website via all configuration workspaces. Website structure Account settings Viewing and administrative rights Accessing site manager Users and groups Configure Sites Channel library Section assets Calendar assets Apps System settings To provide the site administrator and other key personnel with deeper knowledge, ability and skills to structure and publish content on their site. This hands-on workshop is an introduction to the content management features of the Blackboard web community manager. Configure your homepage and set up the site/subsite structure via channels, sections, and pages. Editorial privileges Homepage apps Site calendar Tools Files & folders On-screen alerts Broadcast e-alerts Reports Directors & viewers Channel workspace Adding sections Manually Section robot Price $400 $400 1

Blackboard Web Community Manager Section and subsite workspace training Managing the section workspace Basic workshop Subsite director workshop Managing the section workspace Advanced workshop Anyone responsible for content on the site. Examples: departments, teachers, teams, clubs *Note that teacher-specific training is available. School principals and webmasters who will be responsible for the content on a school subsite. Anyone who is going to have content on the site. Examples: departments, teachers, teams, clubs *Note that teacher-specific training is available. Level Basic Intermediate Advanced Prerequisite None Any section workspace Section workspace Basic To learn basic tools, features, and resources available to create and maintain information on webpages. To provide the subsite director and other key school personnel with the knowledge, skills and ability to structure and publish content on their subsite. To learn advanced tools, features, and resources available to create and maintain information on webpages. In this session attendees will get hands-on experience to learn best practices for working with pages and commonly used apps the building blocks of content in the web community manager. This hands-on introduction to the content management features of the web community manager will cover how to configure the homepage for your school site and build the structure of subsites by creating channels, sections and pages. Building off of what we learned in our basic session, we will take a more detailed look at advanced apps, app options, and page options. This hands-on session will help editors create more robust pages. Review default page types Add a new content page Create text and links on the content page Organize pages within a section Delete and recover Pages within a section Modify a page layout Website structure Editorial privileges Homepage apps Announcements, headlines, upcoming events, site shortcuts Subsite calendar Channel workspace Adding sections Identify and select the appropriate advanced apps for your website content Add website content within those advanced apps Modify advanced page actions Share and delete apps Manage social settings for apps Use advanced features of the content app Tag and filter records Price $400 $400 $500 2

Blackboard Web Community Manager Teacher workspace training Teacher workshop Learning the basics Teacher workshop Mastering the apps Flipped classroom workshop Teachers Teachers Teachers Level Basic Intermediate Advanced Prerequisite None Teacher workshops Basic Any section workspace or teacher workshop Basic AND teacher workshop Intermediate Teachers will learn the basic tools, features, and resources available; creating and maintaining information on webpages. Teachers will take a deeper dive into the available tools, features, and resources within their sections. Teachers will learn how to best engage students using web 2.0 tools. In this session teachers will get hands-on experience to learn best practices for working with pages and commonly used apps the building blocks of content in the web community manager. Building off of what we learned in our basic session, we will take a more detailed look at advanced apps, app options, and page options. This hands-on session will help teachers create more robust pages. This hands-on session will assist teachers in publishing course information in the teacher section using blogs, podcasts, photo galleries, and video attachments. Review default page types Add and edit about teacher page Add a new content page Create text and links on the content page Organize pages within a section Delete and recover pages within a section Modify a page layout Identify and select the appropriate advanced apps for your website content Add website content within those advanced apps Modify advanced page actions Share and delete apps Manage social settings for apps Use advanced features of the content app Tag and filter records Create a blog app and populate with posts Use visitor commenting for interactivity Create a podcast app and populate with episodes Create a photo gallery app and populate with photos Create an article library app and attach video Create an assignments page Price $400 $400 $500 3

Blackboard Web Community Manager Specialized training Forms & surveys workshop MiniBase workshop Public relations workshop Any editor needing a form or survey on a web page. Any editor needing a directory or mini database on a web page. District communication and public information officers Level Intermediate Intermediate Intermediate Prerequisite Any section workspace or teacher workshop Basic Any section workspace or teacher workshop Basic Any section workspace or teacher workshop-basic AND site administrator II Learn how to create, deploy and analyze a form or survey on a web page. Learn how to create and maintain a minibase app on a web page. Use site tools and apps to build consistency across your district site. In this session attendees will get hands-on experience to learn about the forms & surveys tool. Use various item types to collect information from website visitors. In this session attendees will get hands-on experience to learn about the minibase app. You will create the app, work with fields to add searchability and deploy on a page. In this session attendees will get hands-on experience to maximize the features of the site to communicate with district stakeholders. Create a new form Add item types to your form Set form options Deploy the form on a page in your website View and export responses to your form Filter, report share For site/subsite directors: Item libraries & styles Create a new directory or list Adjust filters to make searchable fields Set options for sorting data Set viewing rights for individual fields Import a pre-set configuration for your list or directory Add records to your new list or directory Deploy the list or directory on a page in your website Create page types and section configurations Use friendly web address mappings Create onscreen alerts Maximize the use of calendar collections Use shared apps to replicate district content in schools Create a news archive that feeds stories across the site with tagged and filtered headlines Use app social settings to invite others to contribute content, moderate comments and invite feedback Price $400 $400 $400 4

Blackboard Web Community Manager Refresher workshops Site administrator Subsite director refresher Section editor refresher Webmasters at district level who are either new to the position or need a refresher on the basics of the web community manager. School principals and webmasters who need a refresher on managing content on a school subsite. Anyone who is responsible for content on the site and need a refresher on all of the available options. Examples: departments, teachers, teams, clubs *Note that teacher-specific training is available. Level Basic Basic Basic Prerequisite None None None To provide the site administrator and other key personnel with the basic knowledge, skills and ability to understand and perform the administrative functions of the web community manager. To provide the subsite director and other key school personnel with the knowledge, skills and ability to structure and publish content on their subsite. Revisit the basic tools, features, and resources available to create and maintain information on webpages. Participants will create and configure users and groups, set up the site via all configuration workspaces and revisit the administrative features of the web community manager. In this hands-on session, participants will configure school homepages, setup the subsite structure via channels, sections, and pages and review the content management features of the web community manager. In this session attendees will get hands-on experience to learn best practices for working with pages and commonly used apps the building blocks of content in the web community manager. Website structure Users and groups Configure Sites Channel library Section assets Calendar assets System settings Editorial privileges Homepage apps Subsite calendar Channel workspace Website structure Editorial privileges Homepage apps Announcements, headlines, upcoming events, site shortcuts Subsite calendar Channel workspace Adding sections Review default page types Add a new content page Create text and links on the content page Organize pages within a section Delete and recover pages within a section Modify a page layout Price $400 $400 $400 5

Blackboard Mobile Communications App Mobile Communications App presentation Mobile Communications App workshop (without Social Media Manager) Webmasters, district technical users Webmasters, district technical users Level Basic Basic Prerequisite None None Length One hour Two hours Participants will be introduced to the functionality of the administrative app and the district mobile app, how to send notifications to the app, and how to begin customizing their mobile app. In this presentation, the instructor will demonstrate the tools that district administrators can use to add content to their district-branded app. Downloading and using the administrative app Working with notifications Adding social media sites to feed into the app Customizing the app appearance Locating promotional resources Participants will gain understanding of the functionality of the administrative app and the district mobile app; sending notifications to the app and customizing their mobile app. In this hands-on work session, participants will practice using a variety of tools to add content to their district-branded app and enhance the app experience for their community. Downloading and using the administrative app Creating and sending notifications Adding social media sites to feed into the app Customizing the app appearance by adding and editing icons Managing the tip line Locating promotional resources Reviewing usage reports Price FREE $400 6

Blackboard Social Media Manager Social Media Manager presentation Mobile Communications App with Social Media Manager workshop Webmasters, district technical users Webmasters, district technical users Level Basic Basic Prerequisite None None Length One hour Two hours Participants will view how to read, respond to, and manage social media communications. Administrators will learn how to safely grow their social presence and interact with the school community using social media. This presentation-style format will demonstrate how to understand and manage social media posts using the tools available in the Blackboard administrative app and in the mass notification portal. Getting the administrative app Understanding the posts from Facebook and Twitter Reviewing school community questions posted on Twitter Understanding the influence of social posts Locating district guidelines Participants will not only gain an understanding of the functionality of the administrative app and the district mobile app, how to send notifications to the app, and how to customize their mobile app, but they will also understand how to quickly and effortlessly read, respond to, and manage social media communications. In this hands-on work session, participants will practice using a variety of tools to add content to their district-branded app and enhance the app experience for their community. In addition, they will also learn how to safely grow their social presence and confidently interact with the school community using the social media manager. Downloading and using the administrative app Creating and sending notifications Adding social media sites to feed into the app Customizing the app appearance by adding and editing icons Managing the tip line Locating promotional resources Reviewing usage reports Getting the administrative app Understanding the posts from Facebook and Twitter Reviewing school community questions posted on Twitter Understanding the influence of social posts Locating district guidelines Price FREE $400 7

Blackboard Mass Notification Basic Mass Notification presentation Basic Mass Notification workshop Advanced Mass Notification workshop District/school administrators, office staff District/school administrators, office staff District/school administrators, office staff Level Basic Basic Advanced Prerequisite None None Any basic Mass Notification course Length One hour Two hours Two hours Participants will be introduced to user account information, the basics of sending messages using multiple delivery methods, and running reports on tracking messages, bad phone or email addresses, and messages to various contacts. Participants will gain understanding of user account information, the basics of sending messages using multiple delivery methods, and running reports on tracking messages, bad phone or email addresses, and messages to various contacts. Participants will gain experience using the advanced functionality of the Blackboard Mass Notification messaging system. They will practice creating groups, working with surveys and templates, and selecting recipients via a map. In this introductory presentation, the instructor will demonstrate how to create, send and track messages sent. Participants will see where to access user account information, as well as how to run reports using a variety of criteria. In this hands-on session, participants will be able to learn and practice how to create, send and track messages sent using phone, email and SMS/text message. They will see where to access user account information, as well as practice running reports using a variety of criteria. In this advanced hands-on workshop, participants will practice creating simple and complex groups from maps and uploaded files. This session is for current users who would like to expand the use of the system to reach larger or more select audiences. Account management Sending a message Reviewing and scheduling reports Logging into the Mass Notification site Account management Creating messages for email, phone and text/sms Sending emergency messages Sending messages in multiple languages Reviewing and scheduling reports Creating simple groups to query-based groups Selecting recipients from a map Creating a list of contacts for messaging, then sending to those contacts. Sending a message using the template interface Creating and sending a survey Sending a message using the Blackboard administrative app Price FREE $400 $500 8

Blackboard Mass Notification Teacher reach workshop Level Prerequisite Length School administrators, teachers Basic Any basic Mass Notification course Two hours Participants will experience how to bridge the school-to-home communication gap. Teachers will learn how to quickly and easily communicate with students in their classrooms and also keep parents informed. Building administrators will learn how to manage these communications as well. In this hands-on working session, participants will experience how to use this powerful, yet easyto-use solution for teachers to communicate with their students and parents. Viewing the teacher interface Using the message library Creating and sending messages Viewing the administrator interface Setting delivery options Creating approval options Assigning a bias Using teacher reach reports Price $400 9