Objectives E-MAIL BASICS Evaluating Integrated Browser E-Mail Programs and a Web-Based E-Mail Service New Perspectives on THE INTERNET Learn about e-mail and how it works Configure and use two popular e-mail programs and a popular Web-based e-mail service Send and receive e-mail messages Print an e-mail message 1 2 Objectives What Is E-Mail and How Does It Work? Forward and reply to e-mail messages Create folders for saving e-mail messages File and delete e-mail messages and folders Create and maintain an electronic address book Electronic mail, or e-mail, is one of the most popular forms of business communication. Fast and inexpensive. Sent and received at any time. 4 What Is E-Mail and How Does It Work? Protocols: rules that determine how the Internet handles message packets flowing on it (rules of COMMUNICATION!) 5 What Is E-Mail and How Does It Work? SMTP (Simple Mail Transfer Protocol): decides which paths your e-mail message takes POP (Post Office Protocol): handles incoming messages IMAP (Internet Message Access Protocol): used to retrieve messages from a server MIME (Multipurpose Internet Mail Extensions): specifies how to encode 6 nontext data
What Is E-Mail and How Does It Work? The destination mail server s software handles the details of distributing the message locally. The mail server holds the new message, until the recipient s computer requests the message. Mailclient software, or an e-mail program, requests the mail server to deliver any stored mail to your PC. Common Features of Common Features of Figure -1 7 8 Common Features of E-Mail Message Addressed to Multiple Recipients Figure -2 9 Common Features of The subject line should indicate the message s content and importance. Use carbon copy and blind carbon copy header lines to send mail to people who are not the message s main address. SMTP, the protocol that handles outgoing mail, can only send text messages. More complex documents, such as Word documents or Excel worksheets, are sent as attachments. 10 Sample Signatures Common Features of E-Mail Addresses A full e-mail address consists of a user name, followed by @ and the host name. Host names are divided by a period, which is usually pronounced dot. Enter the recipient s address carefully. The electronic postmaster sends the mail back to you if the addressee is unknown. Figure - 11 12
Web-Based E-Mail Services Web-Based E-Mail Message Maintaining an Address Book Use an address book to save e-mail addresses. You can use a unique nickname for each address so it is easier to remember. A distribution list, or a group mailing list, is a single nickname that represents two or more individual e-mail addresses. 1 14 Microsoft Outlook Express Outlook Express Inbox Window Microsoft Outlook Express Folders list displays a list of folders for receiving, saving and deleting mail messages. Inbox folder stores messages you have received. Outbox folder stores outgoing messages that have not been sent. Sent Items folder stores copies of messages you have sent. Deleted Items folder stores deleted messages. Drafts folder stores messages you have written but not yet sent. Figure -7 15 16 Microsoft Outlook Express Setting Up E-Mail Internet Connection Wizard Dialog Box Message list contains summary information for each message that you have received. Contacts list contains information about the information stored in your address book. Refer to Page 16 in the textbook for complete set-up instructions. 17 Figure -8 18
BAD! Sending a Message Using Outlook Express New Message Window Sending a Message Using Outlook Express Sending Figure -11 Figure -10 19 20 Receiving and Reading a Message Receiving Viewing and Saving an Attached File Viewing an Attached File Figure -12 21 Figure -1 22 Viewing and Saving an Attached File Save Attachments Dialog Box Replying to and Forwarding Messages Replying to a Message Figure -14 2 Figure -15 24
Replying to and Forwarding Messages Forwarding a Message Creating a New Folder Figure -16 25 Figure -17 26 Filing a Message To print an e-mail message: Click the message in the message list to select it. Click the Print button on the toolbar. The Print dialog box opens. Figure -18 Click the Print button. The message is printed. 27 28 Deleting an E-Mail Message and Folder To delete a message: Select the message in the message list. Click the Delete button on the toolbar. The message is deleted from the folder and moved to the Deleted Items folder. Click the Deleted Items folder in the Folder list. Click the message to select it, and then click the Delete button on the toolbar. Click the Yes button to confirm the deletion. Maintaining an Address Book Adding a Contact to the Address Book 29 Figure -20 0
Maintaining an Address Book Creating a Group of Contacts Netscape Mail Mail Window Figure -21 1 2 Figure -22 Refer to Page 6 in the textbook for complete setup instructions. Setting Up E-Mail Account Wizard Sending a Message Using Mail Compose Window Figure -2 Figure -24 4 Receiving and Reading a Message Receiving Receiving and Reading a Message Viewing an Attached File Figure -26 5 Figure -27 6
Replying to and Forwarding Messages Replying to a Message Replying to and Forwarding Messages Forwarding a Message Figure -28 7 Figure -29 8 Creating a New Folder Filing a Message Figure -0 9 Figure -1 40 Maintaining an Address Book Adding a Card to the Address Book Maintaining an Address Book Creating a Mailing List Figure - 41 Figure -4 42
Refer to Page 5 in the textbook for complete set-up instructions. Setting Up a Hotmail User Account Hotmail Sign-In Page Setting Up a Hotmail User Account Hotmail Home Page Figure -5 4 Figure -9 44 Sending a Message Using Hotmail Hotmail Compose Page Receiving and Reading a Message Hotmail Folder: Inbox Page Figure -40 45 Figure -4 46 an E-Mail Message Hotmail Folders Page Maintaining an Address Book Hotmail Create New Individual Page Figure -46 47 Figure -47 48
Maintaining an Address Book Hotmail Address Book Page Figure -48 49