THE CLOUD IS HERE. THE CLOUD IS NOW. THE CLOUD CHANGES EVERYTHING.
THE ACCENTURE CLOUD INNOVATION CENTER FOR FINANCIAL SERVICES In a world of escalating regulatory requirements, expanding competitive pressures and greater shareholder demands, the cloud looms large. As a powerful business asset, the cloud can help financial services firms deliver outstanding customer service while redirecting valuable resources to the core businesses. The cloud can help firms reduce capital expenditures, decreasing the total cost of ownership by standardizing core functionalities and IT infrastructure while creating top line growth through new services, whether developed in house in a more agile manner or in cooperation with other firms. And yet, for many financial services firms, investments in cloud technology have not delivered the desired results and benefits. As a globally acknowledged leader in technology and consulting services to the financial services industry, Accenture works closely with leading cloud providers and numerous cloud technology vendors. We have seen that a winning cloud approach is built on a computing stack that combines the capabilities and scale of big, proven providers with the agility of small innovative tech firms. Such an approach can help strengthen global cloud resources and knowledge, emerging technologies developed by FinTechs, open source container platforms, and the Industrial Internet of Things. Accenture has built in cooperation with our cloud ecosystem alliances a hybrid multi-cloud landscape that addresses many of the typical use cases challenging the financial services industry. This is the Accenture Cloud Innovation Center for Financial Services. The Accenture Cloud Innovation Center helps client firms imagine, develop, test and implement at scale innovative cloud solutions that meet their specific business needs by offering them the opportunity to: Attend cloud use case demonstrations specifically targeting the financial services industry, and obtain assessments of related cloud solutions and their applicability to their situation. Access a greenfield setting for the co-creation, rapid prototyping and testing of a cloud-based solution that addresses their needs. This is done by using Accenture s Design Thinking methodology, in direct interaction with Accenture s specialists and cloud vendors. Conduct integration tests with their own application landscape and package solutions for a scaled implementation at speed in their business operation. This approach gives client firms the ability to meet feasibility, security, and regulatory requirements and to conduct integration testing upfront, ahead of major investments and commitments. The Cloud Innovation Center can provide IT organizations and business departments the agility needed to rapidly adopt innovations in a more informed and costeffective way. 3
A FLEXIBLE PLATFORM WITH RAPID PROTOTYPING OPPORTUNITIES With a flexible platform and co-creative rapid prototyping methodology, the Accenture Cloud Innovation Center for Financial Services delivers great business value in a cost-efficient approach to banking, insurance and capital market firms across the globe. ACCESS TO GLOBAL CLOUD CAPABILITIES AND EXPERIENCE Access to a leading cloud technology ecosystem that includes hybrid and multi-cloud capabilities and is constantly evaluated, upgraded and expanded. Benefit from Accenture s experience-based evaluations of fintechs and open source providers. Access to a growing library of use cases based upon Accenture s broad client work in the financial services industry. Opportunity to work collaboratively with Accenture s large roster of vendor alliances as well as with Accenture s specialist groups, including the London FS Digital Lab, the London Fintech Innovation Lab, and the Tel Aviv and Washington Security Labs. TRIED INNOVATION AT SPEED AND AT LOWER RISK Greenfield setting for the prototyping and testing of cloud-based solutions. Solutions that comply with regulatory requirements and dictates. Packaging of defined and tested solutions for scale implementation at speed. TAILORED SOLUTIONS FOR GREATER EFFECTIVENESS AND COST EFFICIENCY Design Thinking methodology for the co-creation of tailored use cases adapted to each client firm s needs. Rapid prototyping and testing to help validate transformational business cases ahead of major investment commitments. A facility that allows financial services firms, vendors and regulators to test solutions without the concerns associated with a production environment. Located in Zurich, Switzerland, and with a focus on complying with the Swiss Financial Market Supervisory Authority FINMA s regulatory requirements, deemed the most stringent in the world, the Cloud Innovation Center is multi-tenant and accessible across the globe through Accenture s Labs and Studio facilities. 4
DELIVER RAPIDLY ON THE PROMISE OF THE CLOUD The combination of our hybrid multi-cloud platform and Design Thinking methodology allows for much quicker design/implementation cycles than traditional approaches. INCUBATION PROJECTS 6 TO 8 WEEKS Co-Creation Workshops Rapid problem statement definition using Design Thinking methodology and use case development. Allow for the quick development of technical blueprints. VALUE TRANSFORMATION PROJECTS 3 TO 12 MONTHS Cloud Blueprint Development Through our broad ecosystem alliances and developed solutions, we help validate business use cases including the proper identification of best fit app candidates for using a cloud native solution. Firms can benefit instantly from using developed and prototyped solutions. Firms can quickly pilot developed blueprints in their business operations. Allow for faster go-live and expansion of developed solution(s). TRANSFORMATION ++ PROJECTS 12+ MONTHS Scale Up Can help dramatically reduce footprint of legacy technology. With new architectures, firms can evolve their customer services capabilities and solutions. Can help rebalance IT budget (run & change) by lowering run cost through cloud transformation. Implement multi-cloud management capabilities for end-to-end business transactions, spread applications and for data security and connectivity. PILOT Innovation at speed, proven & rapid scale up, continual learning & innovation TECHNICAL USE CASE CREATED CLOUD SOLUTION BLUEPRINT CREATED PILOT 1 2 3... Slower time to market, not tested/higher risk, lost opportunities for competitive advantage BUSINESS USE CASE CREATED Accenture Cloud Innovation Center for Financial Services approach to developing cloud-based solutions approach Traditional approach to developing cloud-based solutions TIME 5
JOURNEY OF IMMERSIVE COLLABORATION & BREAKTHROUGH INNOVATION The proposed Accenture Cloud Innovation Center for Financial Services approach is built upon a holistic, client-centered and collaborative approach. FS CLOUD INNOVATION CENTER EXPERIENCE DESIGN THINKING UNDERSTAND AND DEFINE DESIGN AND IMPLEMENT BUSINESS CASE (Understand needs and innovation opportunities) CLOUD BLUEPRINT (Implement the solution) TECHNICAL USE CASE (Define technical workflows) TARGET ARCHITECTURE (Identify solution along technology & processes) ONSITE TRANSFORMATION NEW USER EXPERIENCE THROUGH DESIGN THINKING METHODOLOGY Three types of workshops are available, through which clients, together with our specialists and Accenture s cloud ecosystem alliances, can design, co-create and prototype a cloud solution adapted to a firm s business needs. WORKSHOP 1 Articulation of cloud problem statement and prototyping (on paper) of individual cloud use cases WORKSHOP 3+ User testing of the developed prototype, as well as joint implementation planning DISCOVER DESCRIBE IDEATE PROTOTYPE TEST IMPLEMENT WORKSHOP 2+ Further (rapid) prototyping/testing of use case based solutions, leveraging the Cloud Innovation Center s technical environment 6
HYBRID MULTI-CLOUD EXPANDABLE ARCHITECTURE The Cloud Innovation Center for Financial Services is multi-tenant and provides access to a cloud stack that is ideally suited to many of the typical cloud use cases challenging the financial services industry. It is adaptable and can address each client firm s situation. It is also expandable, integrating new cloud vendors specifically chosen to address clients needs and maintain leading edge solutions. USE CASES (APPS / SAAS / MOBILE) ACCENTURE INSIGHT PLATFORM (AIP) ACCENTURE DEVOPS PLATFORM (ADOP) APP DEPENDENCY MAPPING Cisco Tetration Analytics Platform as a Service ZERO-TRUST SECURITY SEGMENTATION AND POLICY COMPLIANCE Trilio, Trendmicro ACCENTURE INTELLIGENT ORCHESTRATION PLATFORM (AIOP) Orchestration Engine Red Hat Cloudforms SECURE MULTI-CLOUD CONNECTIVITY Cisco ACI Fabric, Nuage Networks VSP from Nokia Rack 1 Cisco FLEXPOD architecture Automation Engine - Ansible Analytics Engine - Turbonomic CLOUD VIRTUALIZATION Red Hat Openshift Network -Cisco ACI Server - Cisco UCS Storage - Netapp INFRASTRUCTURE Rack 2 HPE SYNERGY architecture Network - HPE Synergy Servers HPE Synergy Storage HPE 3PAR Equinix IBX Data Center Zurich (ZH5) PUBLIC CLOUD Salesforce, AWS, Azure, Adobe and more EQUINIX CLOUD EXCHANGE (ECX) ACCENTURE FUTURE CAMP / LIQUID STUDIOS ETC. 7
A GROWING CATALOG OF USE CASES COST SAVING USE CASES # CATEGORY USE CASE NAME BENEFIT DESCRIPTION 1 CROSS FINANCIAL SERVICES (FS) PRIVATE CLOUD PROVISIONING (IAAS / PAAS) Reduce infrastructure costs, allow operational visibility, improve time-to-market through easy scalability, agility and automatic provisioning using a self-service portal and catalog. 2 CROSS FS AUTOMATED MULTI- CLOUD BACKUP & DISASTER RECOVERY 3 CROSS FS AUTOMATED MULTI- CLOUD WORKLOAD MIGRATION 4 CROSS FS INTELLIGENT CAPACITY + LICENSE MANAGEMENT 5 CROSS FS SOFTWARE DEFINED NETWORK (SDN) 6 CROSS FS CENTRALIZED MULTI- CLOUD POLICY MGMT. 7 CROSS FS LEGACY MODERNIZATION 8 CROSS FS MAINFRAME OFFLOADING 9 CROSS FS SINGLE VIEW OF THE BUSINESS Reduce infrastructure costs by consolidating disaster recovery and automated management with effortless spin up of apps along with their operating systems, network configurations, security groups and policies, and moving metadata and data into a new zone, datacenter, or cloud. Reduce operational costs using agile infrastructure provisioning. Cloud virtual to virtual (V2V) or physical to virtual (P2V) migration simplifies the process of workload migration from legacy platforms, and provides a robust and flexible cloud computing infrastructure. Deliver application performance and lower cost for compliance management through continuous analysis of application consumption, costs and compliance constraints as well as automated resource allocation in real time. Provide rapid provisioning of workloads, automation and flexibility between landing zones, with united network security and policies. Unify policy management for infrastructure and applications, and for security and multi-cloud enforcement. Address the range of new business requirements and modernize in an agile, highly efficient, scalable and timely manner. Free legacy mainframes from MIPS intensive workloads by offloading data and processes to a modern scalable data layer allowing mainframe downsizing. This helps reduce costs and allow for new use cases as demanded by business. Centralize, organize and present relevant business information from various sources and channels, with a focus on serving business needs such as a 360 view of customers or risks to facilitate centralized governance. 8
TOP LINE GROWTH USE CASES # CATEGORY USE CASE NAME BENEFIT DESCRIPTION 1 DIGITAL RETAIL BANK 2 DIGITAL ASSET / WEALTH MANAGER 3 DIGITAL INVESTMENT BANK 4 DIGITAL INSURANCE OPEN BANKING, RAPID INNOVATION, ANALYTICS ANALYTICS, DIGITAL MARKETING FX TRADE, ANALYTICS, DIGITAL MARKETING ANALYTICS, DIGITAL MARKETING, OMNI-CHANNEL, CX DESIGN / MGMT., MOBILITY Move towards a PSD2-ready core banking environment to allow for rapid front-end deployments and quick adaptations to client needs. The integrated omnichannel approach increases the touchpoint frequency with the customer and thus supports the evolution towards an everyday bank with new revenue potential. Target asset and wealth management firms and their need to offer tailormade services, seamless user experience (UX), and valuable content to their customers. This use case explores the pursuit of new businesses, as well as improvements to their cost structure. Target digital investment banks and their need to offer a large panel of financial products and trading mechanisms as well as a rich UX, multi-channel coherence and the ability to adjust content in real time while complying with numerous regulations and data security controls. Provide traditional insurers digital solutions to help them reinvent and digitalize their customer experience. 9
A CLOUD ECOSYSTEM BUILT ON STRENGTH The Accenture Cloud Innovation Center for Financial Services is a joint initiative with leading cloud and security providers aligned to financial services firms needs. Public Cloud Solution Servers / Software Defined Network (SDN) / Analytics Tetration Analytics, Application Dependency Mapping, AppDynamics DC Provider & Interconnection Platform Hybrid IT incorporating Server, Storage and Network Network / Servers / Storage Solution Container Solutions Public Cloud Solution Modern, Cloud Ready DB Solution SaaS Solution Automated Backup & Storage Solution Comprehensive Software Defined Networking for Multi-Cloud and SD-Wan with End-to-end Software Defined Security Cloud Orchestration Layer CloudForms, Openstack, OpenShift, Ansible Tower, Containerization, mobile platform Security Solution Backup Security Solution Software as a Service (SaaS) Solution Analytics & Decision Engine 10
WORKING SESSION PACKAGES The Accenture Cloud Innovation Center for Financial Services offers firms working session packages that range from a single day to several weeks for addressing and exploring complex business issues and challenges. EXPLORATORY Exploratory package 1 Day Session BASIC PACKAGE 2 5 Days Session BASIC DELIVERABLES Design Thinking Workshop with co-creation across four key dimensions of a use case: business, technical, target architecture and cloud blueprint EXPECTED OUTCOMES Demonstration of successful use case(s) Definition of high level solution blueprint Executive summary EXPECTED OUTCOMES Granular Design Thinking Workshop to co-create the selected use case(s) and their solution blueprint(s) Definition of a high level implementation roadmap ADVANCED PACKAGE 1 4 Weeks Session EXPECTED OUTCOMES For complex use cases: Creation of multiple solution blueprints Several Design Thinking Workshops to co-create comprehensive prototype(s) Detailed implementation roadmap Detailed de-briefing session including video & demo of prototype MATURE PACKAGE >1 Month Session EXPECTED OUTCOMES For complex use cases: Creation of multiple solution blueprints Several Design Thinking Workshops to create extended/comprehensive prototype(s) Detailed implementation roadmap Detailed de-briefing session including video & demo of prototype DevOps 11
TO FIND OUT MORE Dr. Christian Tölkes Financial Services Technology Advisory Lead Austria, Switzerland, Germany and Russia christian.toelkes@accenture.com Dr. Nikolaus Schmidt Financial Services Cloud Lead Austria, Switzerland, Germany and Russia nikolaus.schmidt@accenture.com +49 175 576 9484 STAY CONNECTED Accenture Financial Services Technology Advisory www.accenture.com/ca-en/financial-servicestechnology-advisory Connect With Us www.linkedin.com/showcase/16197660/ Follow Us twitter.com/techadvisoryfs ABOUT ACCENTURE Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the world s largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 435.000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com. DISCLAIMER This document is intended for general informational purposes only and does not take into account the reader s specific circumstances, and may not reflect the most current developments. Accenture disclaims, to the fullest extent permitted by applicable law, any and all liability for the accuracy and completeness of the information in this document and for any acts or omissions made based on such information. Accenture does not provide legal, regulatory, audit, or tax advice. Readers are responsible for obtaining such advice from their own legal counsel or other licensed professionals. Rights to trademarks referenced herein, other than Accenture trademarks, belong to their respective owners. We disclaim proprietary interest in the marks and names of others. Copyright 2018 Accenture. All rights reserved.