Berlin
Enabling the Mobile Workforce Desktop Applications, Collaboration and Messaging on AWS Rolf Kersten Business Development Manager, AWS Germany
What we will cover today: A challenging morning Amazon WorkSpaces Amazon WorkSpaces Application Manager Amazon WorkDocs Amazon WorkMail Q&A
User Expectations
A Day in Life of Claire 6am at home Check email on Mobile Add latest updates to Powerpoint presentation on home PC
A Day in Life of Claire 7am On the train Take ipad Get latest XLS from shared document folder Update slides again Drop ipad Panic
A Day in Life of Claire 10am customer Presentation Calm down Borrow Kindle from colleague Pitch slides Do demo Browse internal catalog Place order on internal system
What Claire expects 1. Access to a corporate Windows desktop with Powerpoint and corporate apps (order entry) from any device 2. Access to corporate email infrastructure from any device 3. Access to corporate shared document folders from any device
The Provider View
Building the I in VDI is Painful Data Center Buildings Physical Security Power & Cooling Server, Storage and Network Infrastructure Purchase Hardware Install Hardware Operate Hardware Replacement/Repairs IT Security Compliance
Amazon WorkSpaces Fully Managed Desktops in the Cloud
Fully managed infrastructure WorkSpaces Launch the number of WorkSpaces needed All heavy lifting taken care of by AWS Users receive email to install clients and connect
Key benefits Fully managed infrastructure Support multiple devices Keep data secure and available Choose software & hardware Pay as you go Corporate directory integration
Support multiple devices ipad Kindle Fire HDX (keyboard & mouse) Android tablet Microsoft Windows Mac Zero clients
Keep data secure and available Multi-factor authentication (MFA) No data stored on end-user device Only pixels delivered to users (PCoIP) User volume backed by Amazon S3
Amazon Amazon WorkSpaces Application Manager
Managing Applications for your Users Deploy and Manage Applications Package your own applications Upload applications where you own the license Subscribe from the AWS Marketplace for Desktop Apps
Amazon WAM Benefits for Desktop Apps Line of business applications Amazon WAM Catalog Deploy Apps in Virtualized App Containers WorkSpaces Applications where you already own the license Curate a wide range of applications
Amazon WAM Benefits
Complexity & Cost Benefits of Amazon WAM IT Admin End User Easily manage applications at scale Curate a wide range of applications Visibility and control Empower your users Low cost Experience Ability to install/uninstall Apps BYOD Uninterrupted access
AWS Marketplace for Desktop Apps
AWS Marketplace for Desktop Apps Application & Web Development Productivity & Collaboration Security, Storage & Archiving Utilities Media & Encoding
Amazon WorkDocs Secure Document Storage in the Cloud
What Our Customers Have Told Us Challenges Want secure access to documents on the road, at home, on any device Want simplified sharing Growing workloads outside the enterprise Current solutions Too much in email Costly and unused network storage Unsanctioned personal storage services Lack of tracking & control
Secure Storage and Sharing An access point to documents anywhere, anytime An easy way to share documents with your colleagues A place to review and markup any document A central place for organizational control and auditing with a simple end-user experience.
Fully Managed & Secure Encryption At Rest and On Wire Regional Control System and Document Redundancy External Sharing Control Document & Folder Access Controls Owner Contributors Viewers Auditable Admins Document Access Logins / AD
Amazon WorkMail Fully Managed Email and Calendaring in the Cloud
Managed & Secure Encryption using customer managed keys Amazon WorkMail encrypts customer data using customer managed keys by integrating with AWS Key Management Service. Regional data control Customers select the region in which their mailbox data will be stored, allowing them to take advantage of lower latency and regional compliance rules. Admins Mailbox Access Logins / AD Simple to use Amazon WorkMail makes it easy to manage your corporate email infrastructure and securely integrates with your existing directory service.
Fully featured enterprise email and calendar Native compatibility with Microsoft Outlook on Windows and Mac Shared calendars and shared mailboxes Global address book Support for resource booking Advanced permissions and delegation Server side rules
Feature rich web application Access to your email, contacts and calendar Shared calendars Scheduling Amazon WorkDocs integration
Supported Clients Microsoft Outlook 2007, 2010, 2013 on Windows Microsoft Outlook 2011 on Mac OS X Mobile devices including iphone, ipad, Kindle, Android, Fire Phone, Windows Phone Web client using Internet Explorer, Firefox, Chrome, Safari
Data privacy protection and security features All mailbox data is encrypted at rest using customer managed keys All data is encrypted in transit Mobile device management including remote wipe Protection from malware, spam and viruses Support for DKIM to sign outgoing messages
Administration and Control Easy administration using AWS Management Console IAM support Integration with cloud-based AD or on-prem directory Mailbox migration tool
Summary 1. Access to a corporate Windows desktop with Powerpoint and corporate apps (order entry) from any device 2. Access to corporate email infrastructure from any device 3. Access to corporate shared document folders from any device
Happy Users Happy Providers
Rolf Kerstem kerstenr@amazon.de @rolfk