Administration of Symantec Enterprise Vault 9.0 for Exchange Study Guide The following tables list the Symantec SCS Certification exam objectives for the Administration of Symantec Enterprise Vault TM 9.0 for Microsoft Exchange exam and how these objectives align to the course. Recommended courses to prepare for this exam: Symantec Enterprise Vault 9.0 Administration course or Install, Configure & Deploy + Manage & Administer courses. For more information on the Symantec Certification Program, visit: http://go.symantec.com/certification. EXAM AREA 1 Overview, Architecture, & Planning Explain the technological benefits of Enterprise Vault. Lesson: Introduction to Enterprise Vault Topic: Enterprise Vault Overview Describe the components of Enterprise Vault. Lesson: Introduction to Enterprise Vault Topic: Enterprise Vault Architecture Given a design, identify the difference(s) between Enterprise Vault architectures. Topic: Scaling Enterprise Vault environments Given a scenario, identify required Enterprise Vault prerequisites. Topic: Installation prerequisites EXAM AREA 2 Installation & Configuration Describe the process for installing/upgrading and configuring Symantec Enterprise Vault 9.0 for Exchange components. Describe installation procedures and prerequisites for Enterprise Vault Service Packs. Topic: Installing Enterprise Vault Topic: Configuring Enterprise Vault 1
EXAM AREA 3 Administration Given a scenario, describe the procedure for managing Enterprise Vault 9.0 Vault Site components, including, but not limited to, targets, archives, and Vault Storage groups with Enterprise Vault Administration Console (VAC), Enterprise Vault Management shell, and Enterprise Vault Policy Manager (EVPM). Given a scenario, identify and describe how to apply appropriate retention categories. Given a scenario, describe the implementation of provisioning groups. Explain the process for managing Indexes. Distinguish between Enterprise Vault 9.0 roles-based administration role types. Given a scenario, describe the process for managing Enterprise Vault 9.0 for Exchange Policies with VAC or Enterprise Vault Management shell and Enterprise Vault Policy Manager. Describe the process for importing and exporting, including PST migration options. Given a scenario, identify the appropriate Enterprise Vault 9.0 client functionality (Outlook Add-Ins, Outlook Web Access/App Extensions, Vault Cache and Virtual Vault Lesson: Configuring Mailbox Archiving: Policies Topic: Mailbox Archiving Overview Lesson: Configuring mailbox Archiving: Provisioning and Processing Topic: Enabling Mailboxes for Archiving Lesson: Configuring Vault Storage Topic: Creating a Vault Store Group Topic: Configuring Vault Store Partitions Topic: Defining sharing levels Lesson: Archiving Public Folders Topic: Public Folder archiving architecture Topic: Configuring Public Folder archiving Topic: Setting Up Enterprise Vault Site Properties Lesson: Configuring Journal Archiving Topic: Journal Archiving overview Topic: Configuring Exchange Journal archiving Lesson: Configuring Mailbox Archiving: Provisioning and Processing Topic: Defining retention and deletion Lesson: Configuring Mailbox Archiving: Provisioning and Processing Topic: Granular provisioning for Exchange mailbox archiving Lesson: Configuring Indexes and Search Topic: Indexing overview Topic: Managing Indexes Topic: Configuring Administration Access Lesson: Configuring mailbox Archiving: Policies Topic: Configuring Mailbox Policies Topic: Configuring Desktop Policies Lesson: Migrating PST Files Topic: Introduction to PST Migration Topic: PST migration tools Topic: Migrating with Locate, Collect and Migrate Topic: Migrating with Client-Driven PST migration Lesson: Managing Client Access: Outlook Clients Topic: Using Outlook with Enterprise Vault Topic: Using Outlook Add-Ins Topic: Customizing Outlook Topic: Using Archive Explorer and search tools Lesson: Managing Client Access: Outlook Web Access/App Extensions Topic: Outlook Web Access/App (OWA) overview Topic: Installing and configuring OWA Extensions: OWA 2007/2010 2
Topic: Installing and configuring OWA Extensions: OWA 2003 Topic: Using and Customizing OWA Lesson: Managing Client Access: Vault Cache and Virtual Vault Topic: Vault Cache and Virtual Vault overview Topic: Configuring Vault Cache Topic: Using Vault Cache and Virtual Vault Describe the creation and maintenance of vault storage in Enterprise Vault 9.0 for Exchange with VAC or Enterprise Vault Management Shell Lesson: Configuring Vault Storage Topic: Archive storage overview Topic: Creating a Vault Store Group Topic: Configuring Vault Store Partitions Topic: Defining sharing levels EXAM AREA 4 Monitoring, Reporting, and Troubleshooting Given a scenario, interpret the output from Enterprise Vault Reporting Services. Describe the steps required to troubleshoot Enterprise Vault server and client issues including, but not limited to, Outlook Web Access/App. Distinguish between Enterprise Vault audit logging options and interpret Enterprise Vault audit logging output. Given a scenario, verify Symantec Enterprise Vault 9.0 for Exchange is installed and functioning (e.g., running services, archiving). Given a scenario, identify Enterprise Vault options for monitoring archive status. Lesson: Monitoring and Reporting Enterprise Vault Topic: Enterprise Vault Reporting Lesson: Monitoring and Reporting Enterprise Vault Topic: Enterprise Vault Operations Manager (EVOM) Monitoring EXAM AREA 5 Backup, Recovery, and Availability STS Exam Objectives Given a scenario, describe which Enterprise Vault components require backup. Lesson: Backing up and Recovering Enterprise Vault Topic: Enterprise Vault components to back up 3
STS Exam Objectives Given a scenario, describe how to recover Enterprise Vault. Given a scenario, describe how to configure Enterprise Vault for high availability. Lesson: Backing up and Recovering Enterprise Vault Topic: Recovery procedures Topic: Maintaining Availability Using Enterprise Vault Obtaining Symantec Certification To become Symantec certified, candidates must pass exam(s) available through Prometric testing centers. To assist in preparation for the certification exams, candidates are strongly encouraged to attend training course(s) available through Symantec, in addition to meeting any necessary prerequisites, on-the-job experience, and study. Be cautioned that attendance in a training course does not guarantee passage of a certification exam. If you have questions about the Symantec Certification Program, send an email to Customer_Certifications@Symantec.com. 4
About Symantec Symantec is a global leader in providing security, storage and systems management solutions to help consumers and organizations secure and manage their information-driven world. Our software and services protect against more risks at more points, more completely and efficiently, enabling confidence wherever information is used or stored. For specific country offices and contact numbers, please visit our Web site. Symantec World Headquarters 350 Ellis St. Mountain View, CA 94043 USA +1 (650) 527 8000 1 (800) 721 3934 www.symantec.com 5