Convergence Business Futures Nortel s Wireless Voice Solutions Presented by : Jenna Pitcher
Wireless Broadband Sprint - Nextel WiMAX in service testing by year-end 2007 Nokia N80 Nokia Service Suite Source: Juniper Research CAGR 70% BlackBerry 8820 By 2008 Wifi enabled handset sales will surpass sales of Wifi enabled Laptops Pacific Telecommunications Council 2
What s Driving The WLAN Market Mobility in workplace Workplace productivity flexible office infrastructure Reachability - coverage Reduced cost vs cell phone Technology maturity Security Centralized management 802.11n up to 600Mbps Wireless Mesh deployments Wireless VoIP Markets Laptops, PDAs/Smartphones Preferred Platform - Sales Dual mode - data and voice Source: Dell Oro, 2007 Worldwide Enterprise AP Market 802.11n is likely to drive a 3-5 year, large-scale forklift upgrade cycle beginning in 2008 (Forrester, 2007) 3
Nortel Current VoWLAN Solutions VoWLAN HANDSETS SOFT CLIENTS FOR PCs & HANDHELDS CORE INFRASTRUCTURE 2210 2211 2212 > Rich and Familiar Feature Set IP Phone 2004 emulation Corporate/Personal Directory, Callers List, Redial List Virtual Office Resistant to liquids (2212) > Security Integrated VPN client (2212) > Quality of Service SVP in conjunction with IP Telephony Manager 2245 WMM subset of 802.11e > Eight channel Push-to-talk (2211) > 4hrs Talk Time / 70hrs Stand-By > SIP Client on PC Laptop or Desktop MCS 5100 > Compatible with RIM BlackBerry 6xxx & 7xxx devices Dual Mode Mobile Client for emerging WLAN/WWAN devices Office Communicator Client 2050 Soft client for Succession and BCM Mobile Voice client for Windows mobile > WLAN 2330 Access Point > WLAN Security Switch 2300 Series > WLAN Management S/W System > WLAN IP WLAN IP Telephony Manager 2245 > WLAN Application Gateway 2246 Communication Server 1000 Software Communication Server 500 Office Communicator Server 4
Wireless VOIP Markets Verticals Healthcare Eliminate paging delays Text-messaging integration Call Centers Allows mobility within the call center Distribution Timely communications - on-time shipment Education Increase school safety Improved classroom management Manufacturing Maximize uptime reduce communication delays Hospitality Improve workplace communication and processes Retail Raise customer service levels 5
Nortel WLAN Handset 6100 Series Fully Interoperable With the Nortel WLAN Handset 2210, 2212 & 2211 Nortel WLAN Handset 6120 Designed for general office and management staff and providing a reliable option for front-line personnel in high-use environments Nortel WLAN Handset 6140 Designed for distributed work teams requiring instantaneous communication, working in high noise environments 6
Common User Interface Elements/Experience Emulates the Nortel IP Phone 2004/1140E Design preserves nearly all IP Phone 2004/1140E deskset firmware telephony functionality within a small, mobile device FCN-labeled buttons are mapped to display selections/ sequences on the WLAN Handset 7
Fundamental Mobility Features Why is this important? Night Bell Message Waiting Lamp Desktop Twining Call Pickup Speed Dial Ring Again Presence Virtual Office Over 450 Core Voice & Networking Features Day-to-day operation s requirements need to be at the center of the decision 8
WLAN Handset 2200 Series & 6100 Series Portfolio Comparison Weight 4.2oz 6.0 oz 4.2 oz 3.9oz (standard battery) 4.2oz (standard battery) Radio 802.11b 802.11b 802.11b 802.11a/b/g 802.11a/b/g Talk/Standby Time 2210 2211 2212 6120 6140 4 hrs/80 hrs (Standard) 4 hrs/80 hrs (Standard) 4 hrs/80 hrs (Standard) 4 hrs/80 hrs (Standard) 6 hrs/120 hrs (Extended) 8 hrs/160 hrs (Ultra-Extended) Durability Push-to-Talk 6ft. Drop Spec 24ft. Drop Spec 10ft. Drop Spec Not Available 8 channels Not Available Not Available MIL STD 810F IP -53 24 channels + priority override Speakerphone No PTT only No Yes Yes + PTT Backlighting Charging Options Display Display Keypad and display Keypad and Display Single, Dual Single, Dual, Quad Single, Dual, Quad Single, Dual, Quad Handset Configuration Options Configuration Cradle (Serial Port) Integrated in Dual Charger (USB Port) 9
Handset/Battery Pack Charger Options WLAN Handset 61xx Single-Slot Handset Desktop Charger Charges Handset with Standard, Extended or Ultra-Extended Battery Pack Uses same local power supply as previous 22xx Single/Dual Slot chargers WLAN Handset 61xx Dual-Slot Handset Desktop Charger Charges Handset with Standard, Extended or Ultra-Extended Battery Pack and one spare Battery Pack (any capacity) Batteries are charged sequentially Uses same local power supply as previous 22xx Single/Dual Chargers Also used as Administration Cradle (with USB Cable & Software) WLAN Handset 61xx Quad-Slot Battery Pack Charger Charges up to four Standard, Extended or Ultra-Extended Battery Packs (no handset slots) Batteries are charged in parallel Desktop or wall-mountable Uses same local power supply as previous 22xx Quad Slot chargers 10
Administration Tool: Making Installations Easy! Functionality Review Quick start tool Rapidly replace phones Make global administrative changes Supports configuration of all user & administration items Save/Load/Edit profiles for rapid recall New/Improved Built into the Dual Charger USB connection Push code to WLAN Handsets Requirements WLAN Handset 61xx Dual-Slot Charger Administration Tool software WLAN Handset 2200 Series Notes Existing Configuration Cradle Hardware and Software offering remains for WLAN Handset 2210/2211/2212 11
Nortel VoWLAN - WLAN Handset 6100 Series Overall Solution Components & Architecture WLAN Infrastructure (802.11a/b/g Wi-Fi) WLAN IP Telephony Manager 2245 WLAN Handset (802.11b or 802.11a/b/g Wi-Fi) Enterprise IP Network WLAN Switch (Nortel WLAN 2360) Ethernet Switch WLAN Application Gateway 2246 Solution Key components: Nortel WLAN Handset 22xx or 61xx Nortel WLAN IP Telephony Manager 2245 Nortel WLAN Application Gateway 2246 Nortel Communication Server Nortel WLAN 2300 Infrastructure BCM 50/200/400 Nortel Communication Server (CS 1000) 12
DELIVERING EXCEPTIONAL VoWLAN PERFORMANCE WLAN IP Telephony Manager 2245 Packet Prioritization HIGH MEDIUM LOW SpectraLink Voice Prioritization (SVP) Access Points (APs) running SVP recognizes voice packets and gives them highest priority Timed Delivery 2245 schedules packet delivery 2245 buffers traffic until the WLAN Handset is scheduled to wake up Admission Control System administrator determines the maximum number of calls per Access Point in the 2245 13
Wireless Voice 2200 Handset Portfolio IP Telephony Manager IP Telephony Manager 2245 (10 User) IP Telephony Manager 2245 (20 User) IP Telephony Manager 2245 (500 User) 10 Registered Handsets 10 Simultaneous Calls 20 Registered Handsets 20 Simultaneous Calls 500 Registered Handsets 80 Simultaneous Calls MSRP $499 MSRP $1,199 MSRP $2,500 Required for any Wireless Voice Handset 221x or 610x deployment Must order the power supply separately Rack mount kit is optional 14
Open Application Interface (OAI) Open Application Interface (OAI) Allows third-party applications to communicate with Wireless Telephones Two-way, real-time communication Priority text message Direct-response from users Escalate and/or forward requests Command and control capabilities Audible alerts Group messaging 15
WLAN Handset Applications Nortel Wireless Application Gateway 2246 Alarm System Server Based Applications Nurse Call Wireless Application Gateway 2246 Nav Left WLAN Handset 6100 Series Nav Up Enter Nav Up Enter Nav Down Nav Right Heating, Ventilation and Air Conditioning (HVAC) Nav Down Nav Left Nav Right Paging/email Patient Monitoring WLAN Handset 2200 Series 16
Wireless Voice 2200 Handset Portfolio Application Gateways Application Gateway 2246 (64 User) Application Gateway 2246 (128 User) 64 Registered Devices 128 Registered Devices MSRP $1,600 MSRP $2,800 Optional, is required for third-party OAI application integration Must order the power supply separately Rack mount kit is optional 17
3rd Party Application Support Custom off-the-shelf for any Vertical Application Provider Dukane Communications Systems General Healthcare Retail Education Logistics Emergin Inc. Globestar Systems, Inc. Indyme Electronics, Inc. Jeron Electronic Systems, Inc. OnSite Communications Rauland-Borg Corporation Wescom Products Inc. 18
Nortel s Wireless Voice Portfolio 802.11 Wireless Voice Handsets Software Clients Dual Mode Mobile Client GSM/GPRS i2210 i2211 i2212 i2050mvc i2050 IP Telephony Manager 2245 Application Gateway 2246 MS Office Communicator DDM 3100 MCS A solution to fit any environment and application 19
VoWLAN IP Clients Soft Client on PC Laptop or Desktop, (voice &/or multimedia) IP Softphone 2050 Mobile Voice Client 2050 IP Phone 2004 emulation Simultaneous access to voice and data communications Convenience and mobility of a handheld device Robust telephony feature sets Voice Call Quality Assurance Packet loss concealment with Global IP Sound software (GIPS) Secure communications Nortel Contivity Multi-OS VPN Client Leverages 802.11 WLAN network IP Softphone 2050 Desktops and Notebooks Mobile Voice Client 2050 WiFi equipped Windows Mobile PDAs 20
MCS 5100 Multimedia Client Collaboration tools Video/Audio conferencing Whiteboard, clip board and file exchange Dynamic presence Messaging / Instant messaging (encrypted) & Chat Message screening and routing 21
IP Phone 1535 Wi-Fi/SIP Video Phone for MCS 5100 Integrated video conferencing Integrated web browser Calendar with alarms Integrated Directory/Phonebook & Call History Galleries (image and sound library) Wi-Fi connectivity (IEEE 802.11b/g) Support for open standards Session Initiation Protocol (SIP) RFC 3261 E-mail - SMTP/POP/IMAP Audio (G.711, G.723, G.729A, AMR-NB) & Video (H.263, H.264) Codecs Simple, easy to use personal desktop video phone Graphical User Interface with four-way navigation cluster & softkeys Provides many functions that would normally require a traditional PC 22
Wireless Multimedia Client Extended use of presence to mobile devices Know who s available and who s not Make yourself available or not Presence alerts Secure Instant Messaging Click to call Using any telephone Corporate directory Route Management Requirements RIM BlackBerry BlackBerry Enterprise Server General availability MCS 5100/5200 (Rls 3.5) MCS WIRELESS CLIENT 23
Dual Mode Mobile Client 3100 Introduction The Dual Mode Mobile Client 3100 (DMM3100) is a standardsbased SIP Voice and optimized VPN client software for Windows Mobile 2003 Pocket PC devices with integrated Wi-Fi and Cellular radios. PDA2K PDA2 GSM/GPRS Dual Mode Mobile Client 3100 (for Windows Mobile 2003 SE) Dual Mode PocketPC Devices
Dual Mode Mobile Client 3100 Available Features Make/Receive calls (Answer/Release) Call Hold Call Transfer (SIP/WLAN) Call Mute Volume control Wired headset support Keypad dialing / DTMF support Viewable call status G711 Audio Codec (SIP/WiFi) Unified call logs (for SIP and Cellular calls) Personal directory Call Waiting Last Number Redial Voice Mail setting/access for SIP (WiFi) and Cellular using a common user interface Do Not Disturb (DND) Speed Dial (with network selection WiFi or Cellular) Call History (Redial, Missed Call, Callers Lists) Support for device hard keys (dial, answer, release) User programmable feature buttons (two) Simultaneous SIP (over WLAN) and Cellular calls (up to two calls maximum) Access to contact list for dialing numbers Voice optimized VPN Client (optional) Diagnostics 25
Solution Components & Architecture DMM3100 Software Public Cellular Carrier Networks Solution Key components: Nortel DMM3100 SIP Voice client Nortel DMM3100 VPN client MCS Rls 3.5 (with voice features) Nortel WLAN 2300 Infrastructure VPN (Perimeter) PSTN Gateway Dual Mode Device (802.11/Cellular) VPN (WLAN) Enterprise IP Network MCS 5100 WLAN 802.11 26
MS Office Communicator 2007 Communicator 2007 is an integrated communications client, enabling information workers to communicate in real time. Nortel s Converged Office integrates MS Office Communicator with CS 1000 business grade telephony handsets and features 27 27
Microsoft s enterprise grade Office Communications Server 2007 and OC client deliver: MS Office Communicator 2007 Nortel s Business Grade Telephony and Applications provide: Federated IM and Presence Telephony Presence Click to Call via VoIP Click to Call PBX Integration / CTI Audio/Video/Data Office and App Integration Nortel Business Telephony Nortel Application Center Open Application Interface 28
Converged Office support Microsoft PSTN Mobile IP Communicator mobile Nortel s CS1000 IP-Phones Phones Legacy Phone LCS 2005 Office Communicator Active Directory Common look and feel of desktop Microsoft OC client, integrated into Converged Office solution IM, Presence, and Cellular Voice interworking Call Forward control of Nortel Desktop phone Mobile Client for IM Extend business features to mobile client Fully enable converged office for mobility Enable dual mode capabilities / seamless transitions Leverage IMS deployment 29
Nortel Converged Office Increase Productivity Presence Click to call IM Video Call Collaboration Application Integration Accessibility Enables Improved Productivity and Worker Efficiency
QUESTIONS? 31
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