YOUR GLOBAL COMMUNICATION SOLUTIONS (888) 368 9283 SALES@NUWAVE.COM WWW.NUWAVE.COM (888) 368 9283 SALES@NUWAVE.COM WWW.NUWAVE.COM
All traffic & applications hosted on our own world-class, carrier-grade network. Georedundant hosting delivers NuWave s customers an unparalleled level of uptime with advanced security protocols 10GB Core Business Operations in 58 Countries Control Billions of Toll Free mins CLEC in 44 States Part of an elite group of Microsoft Certified TLS/SRTP Encryption Providers
Contents At NuWave, we re setting out to revolutionize the Telecom industry with a commitment to excellence in service, standards and customer care. Discover why businesses of all sizes continue to rely on NuWave as a valued partner. Company Profile An introduction to NuWave Communications. Why Us What sets NuWave apart from other Telecom providers. Our UC Solution Advanced encryption and seamless integration. Our Global Footprint NuWave s global SNAP locations. Solutions Portfolio The four strengths of a superior provider. Competitive Advantages Meet us where market leadership and value intersect. Voice Products Sophisticated, economical and flexible. Data Products Fast, secure and reliable. Contact Us Supercharge your communications.
SHAWN S. SIMS President & CEO Since its inception in 1998, Shawn Sims has served as founder, president and CEO of NuWave Communications, Inc. as well as serving on the board. Sims has held the position of chairman since 2008. With more than 17 years of leadership experience in network communications and finance, Sims has taken NuWave from the startup stage to a competitive local exchange carrier in 45 states and business operations in 58 countries. Prior to his ventures in telecommunications, Sims started out as a commercial banker, moving at the latter part of his career to investment banking where he dealt with Merger & Acquisition and Private Equity in the Internet Service Provider, Competitive Local Exchange Carrier and Independent Phone Company space. You never get a second chance to make a great first impression. When it comes to NuWave s services, we pride ourselves on forging lasting relationships as a strategic partnership based on trust that we earn. We measure our value through our customers eyes. Since 1998 we have connected businesses of all sizes with custom-tailored solutions. We offer a full range of unified communications and managed services solutions over a highly scalable and secure network built on a best-of-breed topology, and we re one of just a handful of UC providers to host services on our own world-class, carrier-grade network. With NuWave, you can rest assured your solution is met at the crossroads where market and price leadership intersect, with the outstanding level of customer service you deserve. NuWave is a leading global provider in telecommunications with operations in the United States, points of presence on three continents and serving 58 countries. The founders of the company, Shawn Sims and Mark Bunnell, comprise more than 30 years of combined experience. The management team collectively marks in excess of 100 years of industry experience. 4 SHAWN S. SIMS President & CEO
Setting New Standards We strive to deliver the personal touch and excellent customer service that the rest of the telecommunications industry has slowly lost. As a premier provider of telecom services for global business clients, NuWave s operations include bicoastal datacenters, cloud services and a complete back-office support center. We are constantly upgrading our hardware and software to keep our clients on the leading edge. We ve built a thriving Telecom business by delivering a robust lineup of services and carving out a reputation as specialists in our field. NuWave can deliver services a-lacarte or bundle them into packages as needed. We make it our mission to provide you with reliable and full-featured service that can grow along with your business. Standards NuWave Communications has built our company on best-in-class technologies, combined with streamlined business processes and solid ethical standards that ensure every customer receives exactly the service that NuWave Communications has promised. Innovative As a provider of a variety of enterprise service offerings, we are continually working to grow and develop our current suite of products and introduce new offerings to our lineup. Services NuWave Communications will meet or exceed your expectations with our affordable solutions and a consistently satisfying customer experience. Loyalty NuWave Communications is committed to distinguishing ourselves as a highly competitive and profitable business that earns loyalty and respect by putting people first. 5
NuWave s UC Solution NuWave Communications offers a full suite of Unified Communications products, all hosted on our own world-class, carrier-grade network. Georedundant hosting delivers NuWave s customers an unparalleled level of uptime with advanced security protocols that make us a top choice for government, health care and financial communications. One-Stop UC Shopping Our robust array of Unified Communications products reduces operating expenditures and speeds deployment time by eliminating the need for on-site PBX hardware. NuWave Communications UC suite comprises a host of scalable, customizable solutions including enterprise voice, IM, presence, audio and video conferencing, web collaboration, screen sharing and federation. TLS/SRTP Certified NuWave Communications is among only an elite handful of Skype for Business Partners certified by Microsoft to provide the strongest available commercial encryption protocols, TLS/SRTP. TLS/SRTP not only meets but exceeds regulatory requirements for HIPAA, PCI, Sarbanes Oxley, government and military compliance. Full Integration NuWave Communications uses the Skype for Business platform, providing UC solutions that are fully integrated with Microsoft Outlook email and calendars, SharePoint, the Microsoft Office suite, CRM and a wide range of other services. We offer custom-tailored solutions to help our customers develop effective, centralized UC strategies that will grow with their businesses. Connect with Anyone, Anywhere With NuWave Communications Skype for Business solutions, users can communicate and collaborate over your company s UC platform using any Internet-connected device. Our VoIP solution empowers users to make or receive voice calls to anyone, anywhere, anytime. 6
NuWave s Network Layer 2 International Private Line - NTT Layer 2 International Private Line - Level 3 SNAP Connections Secure Network Access Points NuWave Communications has built a resilient international network with fast and secure Secure Network Access Points (SNAP) around the world in locations such as Los Angeles, New York, and London, strategically placed to create direct end-to-end traffic centers for your data. 7
Solutions Portfolio At NuWave, we believe there are four core strengths that separate a superior Telecom provider from mediocre competitors: Variety, Reliability, Ability, and Scalability. These four vital elements guarantee the best service to your company, in turn empowering you to provide the best for your customers. Here is how we strive to embody the following traits in each product we offer and to each customer we work with. 1 Variety NuWave Communications is a nationwide CLEC in 44 states, delivering a complete portfolio of products including Unified Communications, Hosted and Hybrid PBX, Dedicated Internet, PBX / SIP Trunks, Toll Free, Ethernet, MPLS and all Data Solutions. 3 Ability We ve proven our ability to look toward the future while paying equal attention to the bottom line. Our record of excellence makes NuWave Communications the provider of choice for wholesale and retail customers seeking to offer products and services quickly, reliably and at an affordable price. 2 Reliability As a CLEC, we are carrier-agnostic, empowering us to offer our customers true network redundancy, increasing your network s security while achieving the lowest possible cost. The reliability of the network and applications that support your business operations is too critical to entrust to an untested Telecom solutions provider. 4 Scalability We continually strive to ensure that our full range of innovative, customizable solutions are scalable and will integrate with all our customers voice, internet and data needs. solutions where legacy based systems meet next generation networks 8
Competitive Advantages From expansive network coverage to effortless usability Competitive NuWave s robust high-speed network delivers competitively priced, state-of-the-art telephony and Internet services to hundreds of thousands of users worldwide. Advantages We offer customers all the service advantages of a fully regulated phone company without the obstacles that affect our competitors. NuWave can assign and port phone numbers quickly and easily, and our interconnection with the public switching network means our customers can make calls effortlessly from anywhere in the world. 9
Voice Products NuWave offers a suite of voice products tailored to fit companies of any size Hosted PBX Take advantage of the most advanced and sophisticated PBX system available without the large capital outlay. NuWave s hosted PBX platform adroitly combines advanced technology with economic practicality. Hybrid PBX Combine the rich features and benefits of a Hosted PBX solution with the integration of a legacy-based system for a best-of-breed network solution. SIP Trunks Connect your current PBX to NuWave s network to leverage our industry- leading local, domestic and international rates. Choose from PRI or SIP, public or private. Toll Free & Long Distance From handing your domestic calls to routing your call-center traffic around the world for 24/7 client access, NuWave offers domestic and international toll-free solutions to fit your every need. Our awardwinning long-distance service is renowned for its high quality and competitive pricing. 10
Data Products NuWave s Data and Internet products will connect your business to the world. Dedicated Internet Whether you have one location or are a multi-site organization, NuWave has a variety of solutions to connect your business. We provide scalable data and Internet access solutions over a variety of technologies, customized for your unique requirements. IPL International Private Line (IPL), sometimes called International Private Leased Circuit, gives you guaranteed, uninterrupted access between multiple international locations with the security and reliability your most sensitive data requires. The direct interconnection of PBX systems allows for better transparency between distant locations while vastly reducing long-distance or data overhead fees. MPLS Multi-Protocol Label Switching (MPLS) is the highperformance and incredibly efficient method of directing data from one network to another along the most direct path rather than traversing multiple hops across the internet. MPLS is a proven, costeffective solution for moving call center data between sites internationally for mid- to highvolume traffic. VPN NuWave s VPN solutions allows your business to connect multiple offices and enjoy the simplicity of combining your voice, data and internet traffic over a single secure network. Whether you have two sites or 200, NuWave can customize a secure, reliable solution to maximize your networking investment. Bandwidth is available from 1.5 Mbps to 10 Gbps. 11
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