ADTRAN IP Telephony Real Solutions for Your Customers 1
Agenda ADTRAN Solutions Overview of NetVanta 7000 Series Real Solutions and Applications IP Telephony Alliances Productivity Features 2
Who is ADTRAN? Leading provider of networking and communications equipment ADTRAN solutions enable voice, data, video, and Internet communications Widely deployed by carriers, SMBs and enterprises worldwide Nearly every T1 in the nation delivered via ADTRAN equipment Market leadership position in Integrated Access Devices and #2 in Branch Office Access Routers Over 20 years of experience building innovative solutions supporting next generation technologies ADTRAN Headquarters, Huntsville, AL Fast Fast Facts: Facts: Founded Founded in in 1985 1985 Publicly Publicly traded traded on on NASDAQ: NASDAQ: ADTN ADTN 2008 2008 revenue revenue - - $501 $501 million million 1,700 1,700 employees employees worldwide worldwide 50 50 countries countries Broad Broad portfolio portfolio 1,700 1,700 products products 3
Strong and Stable Company Financially stable Over 20 years of profitability History of success during challenging times Forbes Top 200 Best Small Companies Fortune 40 Stocks to Retire On Featured in The Breakthrough Company 4
ADTRAN - End-to-End Connectivity Central Office Provider s Access Infrastructure Business & Residential Customers 5
Enterprise Networks Division Voice and data networking solutions for SMB and Distributed Enterprises Demarc to the Desktop ADTRAN solutions enable: Internet Access Branch Office Connectivity LAN Switching Wireless Access IP Telephony/VoIP Increase Services for Business Customers 6
ADTRAN VoIP Solutions Portfolio IPT Platform NetVanta 7100 Data Switches, Routers IP Business Gateways IP PBX NetVanta 7060 Voice 7
Traditional to Converged Traditional Voice Network Internet Access 8
NetVanta 7100 Platform All in One Office in a Box 9
All-In-Many Solution 10
The NetVanta 7000 Series Solutions 11
IP Communications Platform NetVanta 7100 Converged Data Networking and Voice Solution in One Box 12
Flexibility Compact Flash - For voicemail Two option slots for Trunks or Network interface 2 FXS/2 FXO MoH & Overhead paging port 10/100 WAN interface Serial interface Door Relay 13
Ease of Use - GUI for Administration Same AOS look and feel Faster system set up Phone firmware is preloaded Phone Config by the same GUI Voicemail wizard 14
Ease of Use - Personal Phone Manager Web interface Personal Phone directory Click to Dial Call Logs Call coverage settings Voicemail Monitor BLF 15
NetVanta 7000 Series Supports up to 100 VoIP stations Includes Voicemail 3000 messages Includes Multi-level Auto Attendant Supports Analog phones, FAX, modems Supports Analog, T1, PRI trunks Supports SIP Trunking and Networking Supports high speed Internet access Includes Firewall and VPN (7100) Unified Messaging support 16
NetVanta 7000 Series 17
ADTRAN IP Phones 18
Salient Features Business Class SIP-based High Quality Attractive Design Full Featured, Easy and Intuitive 6 and 12 Buttons Large Backlit Display 802.3af PoE Compliant Electronic Hook Switch Detection HD Voice ready 19
Real Network Solutions for IPT 20
Addressable market segments Single Site Multiple Sites Distributed Enterprise One location with up to 100 stations at that site Up to 10 sites can be interconnected Each site has 100 stations or less Larger sales revenues Reduce Customer s Costs Multiple business locations NetVanta at each location Improve Customer s Productivity Banking and Brokerage, Government, Healthcare and Medical, Insurance, Legal, Manufacturing, Media and Entertainment, Non Profit, Professional Services, Real Estate, Retail, Technology, Transportation, Utilities, Wholesale & Distribution 21
SMBs IT Needs Current driving factors for IT Investments: Price/Cost Relationship Service, Support Easy to Use Scalability Flexibility 22
Enabling Real Networks: Retail Large, consumer-grade electronics retailer Sold with ACES installation All in One, cookie cutter solution PCI compliance Wireless Access Points Up to 500 sites 23
Retail Voice and Data Solution 24
Enabling Real Networks: Landscape A large landscape architecture firm Sold via IPT Reseller with ACES installation Interested in NetVanta 7100 Like the All in One Like the remote management for central IT Like the cookie cutter approach for up to 35 sites 25
Enabling Real Networks: Fitness Center National Health Club management firm Needed mobile, handheld phones Leveraged IPT Alliance SNOM phones 26
Improving Productivity and Enabling Innovative Networks 27
Real Solutions for Productivity Gains - 1 Customer Customer Need: Need: Customer Customer wants wants to to be be able able to to have have their their personal personal auto auto attendant attendant when when they they are are not not at at desk. desk. ADTRAN Solution ADTRAN s NetVanta 7100 offers multiple auto attendant levels Can even provide Personal Auto Attendant For example Press 1 to leave voice message Press 2 to ring another station Press 3 to ring out to cell phone Provides ability to add privacy, hidden selections 28
Real Solutions for Productivity Gains - 2 Customer Customer Need: Need: Supervisor Supervisor need need to to monitor monitor the the voice voice message message box box for for absent absent employee employee or or a ring ring group group ADTRAN Solution ADTRAN s NetVanta 7100 offers group message waiting indication Provide visibility for another voice mail box on any phone Monitor multiple mailboxes from the same phone 29
Real Solutions for Productivity Gains - 3 Customer Customer Need: Need: Customer Customer tired tired of of missing missing voice voice messages messages and and checking checking in in frequently frequently ADTRAN Solution ADTRAN s NetVanta 7100 offers voice mail alerts to email or cell phone NetVanta 7100 will send SMS text message indicating user has voice message from caller NetVanta 7100 will send.wav file of voice message to email or PDA/Cell phone Improves productivity, faster response, eliminates need to call in to check voice messages 30
Real Solutions for Productivity Gains - 4 Customer Customer Need: Need: Customer Customer is is missing missing calls calls and and needs needs to to be be reached reached at at multiple multiple phones. phones. ADTRAN Solution ADTRAN s NetVanta 7100 offers flexible call coverage and routing options NetVanta 7100 can ring multiple stations/phones in a series or sequence Then call one external phone number Improves productivity by being able to find the user at multiple stations/phone numbers 31
Real Solutions for Productivity Gains - 5 Customer Customer Need: Need: Customer Customer has has multiple multiple businesses businesses in in the the same same location location and and needs needs to to be be able able to to answer answer calls calls based based on on business business being being called called ADTRAN Solution ADTRAN s NetVanta 7100 offers the ability to add a visual indication on incoming ring group calls A user selected text can be prefixed on all incoming calls on a particular dialed number Operator answers according to the prefix Example at a car dealership TOYOTA_256-555-1111 LEXUS_256-555-2222 32
Real Solutions for Productivity Gains - 6 Customer Customer Need: Need: Customer Customer frequently frequently leaves leaves office office without without updating updating phone phone settings settings and and doesn t doesn t want want to to drive drive back back into into office office ADTRAN Solution ADTRAN s NetVanta 7100 offers the web based Personal Phone Manager for each user Enables users to remotely log in via a web browser Quickly change user s phone settings Transfer to voice mail Call forward Password protected from Admin level 33
ADTRAN s Alliance Program 34
ADTRAN Alliance Program Expanding the reach of IP communications for small-medium business Represents a collaboration with best in breed technologies and service providers Complements the ADTRAN NetVanta 7000 Series IP PBX platforms ADTRAN guiding solution provider partners and removing guess work out of multi-vendor end to end solutions Enables ADTRAN solution provider partners to: Offer broader range of value add, multi-vendor solutions Deliver world class integrated network solution 35
Goal for ADTRAN IPT Alliances SIP Trunking Service Providers IP Telephony Technology Partners Enables Our Partners to Offer and Sell Total Solutions 36
SIP Trunk Service Providers Long and successful track record with Service Providers Building and extending on those relationships Terminate SIP Trunk directly into NetVanta 7000 Series Eliminates the need and expense of external equipment Simplifies deployment and ongoing management QoS and Voice Quality Monitoring (VQM) included for VoIP call quality monitoring and reporting Leverage VAR channels 37
SIP Trunk Service Providers SIP Trunking offers opportunities to significantly lower costs Dynamic voice and data consolidation Eliminates need for separate circuits Eliminates need to statically assign bandwidth Easier to scale Creates opportunities for solution providers to resell SIP services Incremental, recurring revenue opportunities Provide total network solution to end users ADTRAN solutions designed for single site SMBs Consolidate voice and data onto single SIP Trunk ADTRAN solutions designed for multi-site Enterprises Network multiple sites Reduce costs for inter-office calls Consolidate voice and data onto IP network 38
SIP Trunking 39
SIP Trunking Service Providers 40
ADTRAN IPT Technology Partners Call IP Desktop Accounting Phones Speech Fax Server IP Call Recognition SoftPhones Recording Wireless Telepresence & Phone HiDef Video Conferencing 41
Desktop IP Phones SoundPoint IP 320,330, 450, 550, 650 SoundPoint IP 670 VVX 1500 SoundStation IP 7000 Benefits for ADTRAN Solution Providers Extended range range of of IP IP phones phones Attendant Attendant Console, Console, Video Video phone, phone, Conference Conference Rooms Rooms Configuration support support through NetVanta 7000 7000 NetVanta 7000 7000 Series Series supports High High Definition Voice Voice 42
Call Accounting Telecom Expense Management Ability to track, summarize telecom use Reporting, Analysis Capabilities Benefits for ADTRAN Solution Providers NetVanta provides call call logs logs RSI RSI provides call call accounting for for billing, billing, analysis, reporting 43
ADTRAN IPT Alliances IP End Points Hi Def Video Conf. FAX Server Call Recording Call Accounting Speech Recognition Enables Total Solutions Sales 44
Feature Release A2.04 Supporting 100 Users and Beyond Increasing voicemail storage from 1500 messages to 3000 messages 8 users in Voicemail & 8 in Auto Attendant Up to 50 hours Zone Paging Shared Call Appearances A2.05 (Q4) Call Pickup 45
100 Users Local Network 46
100 Users Remote Network PSTN NetVanta Solutions for Remote Sites Up to 100 Stations In Customer Network PSTN NetVanta 7100 IP NetVanta 6355 IP Gateway Remote Sites 3-4 Digit Dialing Between Sites VPN Between Sites Use Central Voicemail Use Central Auto Attendant Total of 100 Stations in Network Remote PSTN trunks NetVanta 3448 Multiservice Router NetVanta 3120 SOHO Router 47
Zone Paging Zone paging to multiple page groups i.e. Zone 300 Sales, 301 Service, 302 Warehouse Paging via Phone Speakers ADTRAN IP7xx Polycom POE SIP Speakers Analog Paging Port can be zone member Paging across multiple sites All codecs supports 48
New and Improved GUI Adobe FLASH based User Accounts IP phone config s Bulk IP phone config s Paging Groups 49
NetVanta 7100 Solution vs. Hosted VoIP Competitive Premise Based IP PBX solutions TCO Comparison (Monthly cost per employee over a 3 year period) Price per station $100 $80 $60 $40 $20 $0 15 20 30 50 75 100 Premise Hosted NetVanta 7000 Station count
Customers are Seeking Value It s Time Customers are focusing on Total Cost of Ownership (TCO) Acquisition cost Hidden costs Recurring costs ADTRAN solutions offer lower TCO and faster Return On Investment (ROI) Competitive acquisition costs Free technical support for the life of the product Free firmware upgrades for the life of the product Industry-leading warranties 5 years to lifetime 51
Improving Productivity and Enabling Innovative Networks 52
Services and Warranty Limited lifetime hardware warranty Next Business Day advance replacements Free firmware upgrades Free pre- & post-sales technical support Certification training - Installation and maintenance as well as sales Knowledgeable and dedicated staff Engineering focus Partner priority mentality Above and Beyond core company value Reputation established on premiere support Employees empowered to problem solve Partner offerings enhanced with support services ADTRAN Custom Extended Services (ACES) 53
In Summary Complete Networking Solutions Demarc to the Desktop Reliable, business-class products Complete, broad product portfolio Routing, Switching, Wireless, Voice Real Value Lower Total Cost of Ownership Limited lifetime or 5-year warranty Free firmware Free U.S.-based pre- and post-sale support Low capital investment Real Networks Easy to use and deploy Tools to enable greater network visibility and performance Partnerships enabling Best of Breed networks 54
Questions and Answers 55