BrightSign User Manual Table of Contents BrightSign Product Support BrightSign Setup Requirements BrightSign First Time Setup Loading Content onto SD Cards Resetting The BrightSign Player Legacy BrightSign First Time Setup (HD 220, 1020)
BrightSign Product Support Series 2 Series 3 Supported Models HD 222, 1022 (220, 1020 Legacy) XD 232, 1032, 1132 4K 242, 1042, 1142 HD 223, 1023 XD 233, 1033 XT 243, 1143 CCHD Version Wifi Connection 2016.1.001 (Legacy 2016.1.006) 2016.1 2016.1.012 2016.1.014 Features Source Input XD1132 4K1142 XT1143 Multicast
BrightSign Player Requirements The first step to configuring your Industry Weapon BrightSign Player is to ensure the necessary hardware connections are in place. This includes a power adapter, HDMI cable, and an Ethernet connection. A network connection that conforms to our network topology Specific network topologies can be found on the Industry Weapon Support page: https://www.industryweapon.com/support/ An active Industry Weapon MediaBridge installed onto your network is required for content to synchronize successfully Access to your CommandCenterHD account from a computer Access to the network where the player will be connected The provided SD card that you will use for the BrightSign player If you did not purchase the BrightSign Player from Industry Weapon directly, please proceed to the Loading The Industry Weapon Application onto SD Card section of this document.
BrightSign First Time Setup 1. Before powering on your BrightSign player Insert the loaded SD card into the BrightSign player. If you did not purchase the BrightSign Player from Industry Weapon directly, please proceed to the Loading The Industry Weapon Application onto SD Card section of this document. 2. Connect the device to your display and power ON using the clicker that was provided. Be sure you set the display s source to HDMI. 3. Login to the IP address that appears on the screen. 4. Login to the BrightSign interface using the following credentials: Username = admin Password = default You will arrive at the page shown below:
5. Click on the blue IW Setup tab furthest to the right of the screen. 6. Configure the required Network Information. 7. Click Save and Reboot at the bottom of the screen and the player will automatically reboot.
8. Once the Industry Weapon player App loads, you will see an activation code on the screen: 9. Login to your CommandCenterHD account. 10. On your CommandCenterHD Dashboard hover over the icon in the upper right and click Devices. 11. From the Device Manager screen, click Authorize Smart Device. 12. Enter the authorization code from your player display and then click on the Authorize button.
13. A new window will pop up prompting you to fill out information for this player. Be sure to fill out the required fields listed below: a. Player Name Choose a name to identify this player. b. Player Status Active status will allow the player to sync content. c. Format Choose your screen orientation. d. Player Channel Choose the content Channel you would like this player to display. e. Connect Mode Choose if this player will use a MediaBridge or the Cloud to sync content. f. Location Enter this player s location and click on the Get Location button. 14. It will then take 5-10 minutes to register and then begin to download the necessary files for playback. Once these are downloaded, you will see content playback on the screen. 15. To check the status of your BrightSign player, find it in the list of devices on the Manage Devices screen in CommandCenterHD. Under the Status column, you will see an image of a yellow question mark next to each active player. If you simply click on the question mark next to your player, you will be able to see if your player has made it online or if an error has occurred in the process.
Loading The Industry Weapon Application onto SD Card 1. Whether you are using a SD card or a Flash Card for your new BrightSign player, you will first need to make sure that you load the proper content onto it. 2. If you are using a SD card for your player, simply remove it from its packaging and insert the card via the SD card slot on your laptop or PC. 3. After it is inserted, you should be alerted with either a sound or just an added icon/message at the bottom right hand corner of your screen. The message will merely be notifying you that it recognizes the external drive. 4. To locate where the drive is, run a search and type in My Computer. 5. Once here, you will be able to see the inserted drive as well as all your other files and downloads, etc. 6. Under the Devices and Drives section, you should see the removable disk that you inserted (SDHC). Once you find it, double click to open the drive and access its content.
7. This will take you to a new screen which is shown below. As you can see, there are currently no files on this SD card. 8. Minimize this screen and open up the web browser of your choice. This is where you are going to go to download the content necessary for the new BrightSign player. 9. Paste the following link in your browser and it will immediately begin to download the associated zip file. The link is: https://cchdrsrc.channelshd.com/brightsign/brightsignsetup.zip 10. Locate the zip file once it has finished downloading. The name of the downloaded folder should be showing up as BrightSignSetUp. You can find this folder alongside any other downloaded content in the Downloads section of your computer. You can run a search if you are unsure where this folder is located.
11. Double click on the BrightSignPlayerSetUp Folder. The contents you should see are below: 12. Use Ctrl & C to copy both the autorun.brs file and iw zip file. You may then minimize this screen or keep it open if you want to drag and drop the two files into the SDHC external box.
13. If you have moved the files successfully, your screen should show both the iw zip file and the autorun.brs file on the SDHC card on the (F:) drive. 14. Lastly, exit out of the above screen and eject your SDHC card from your computer. It is now ready to be used with your BrightSign player.
Resetting The BrightSign Player 1. Using a different device, navigate to the IP address associated with the player. 2. Login to the BrightSign interface using the following credentials: Username = admin Password = default 3. Click on the blue IW Setup tab furthest to the right of the screen
4. Scroll to the bottom of the page and click the Reset button. 5. When you click this, a message will appear at the top of your screen asking if you are sure about wanting to reset your player. Click OK to continue. Please Note: This option will reset the player and remove all configuration and content. 6. This will bring you to a new screen that indicates your player is currently being rebooted. 7. Once the player has finished rebooting, you will be directed back to the login page below. 8. After this, your player should successfully be reset and you can start back at the first time setup instructions.
Legacy BrightSign First Time Setup (HD 220, 1020) Legacy BrightSign Pre-Setup Notes and Requirements SD card (4+ GB recommended) BrightSign Player (HD 1020 or HD 220) Ethernet cable Windows PC or Laptop with SD card reader and BrightAuthor for legacy players Current version: http://brightsignbiz.s3.amazonaws.com/brightauthor/4.4/4.4.0.15/setup_brightauthor_4.4.0.1 5.zip Legacy BrightSign Setup 1. Using the PC, format the SD card as FAT32. https://gopro.com/support/articles/sd-card-reformat-on-a-mac-computer 2. Open BrightAuthor and go to Tools-> Setup BrightSign Unit. 3. Verify that Enable diagnostic web server is checked, and set a password. 4. Click Advanced Network Setup.
5. Under the Wired tab, in the Connection Settings enter the IP/subnet/gateway/DNS. 6. Back on the main BrightSign Unit Setup screen, Verify that Standalone is selected. 7. Click Create Setup Files and choose top level of the SD card. 8. Insert the card into the player and turn it on. You will see a splash screen, followed by Standalone Setup is complete- you may now remove the card. 9. Insert the card into the PC, reformat it, and put it back into the player. Turn it back on; it will remain at the splash screen. 10. On the PC, navigate to the player s IP address. Log in as user: admin and the password provided in the BrightAuthor setup. Verify that these credentials work properly.
11. Login to your CommandCenterHD account. 12. On your CommandCenterHD Dashboard hover over the icon in the upper right and click Devices. 13. From the Device Manager screen click on the icon next to Digital Signage Players to add a new player. 14. Player Model is Legacy BrightSign in the model drop down. 15. Under Accounts, make sure the password matches the players. 16. Enter all required player details and click on the Save button 17. The initial sync may take up to 45 minutes. After the sync completes, the player will reboot and begin playing content. 18. The player will reboot every time content is changed in any way. For this reason, weather is not supported as it would reboot every time any of the temperatures/conditions change. Questions? Email Industry Weapon Support at support@industryweapon.com or call us at 877-607-0562.