WebEx Converting.ARF to.mp4. Introduction. Installing the WebEx ARF Player

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WebEx Converting.ARF to.mp4 Introduction Before you can convert an.arf file to an.mp4 file format, you must have the WebEx ARF Player installed on your machine. This self-help document will step you through how to install the player, download a recording, and convert the file. Installing the WebEx ARF Player Please note that administrator privileges may be required to install the ARF Player (Network Recording Player) on a Towson University computer. For administrator privileges, use the Temporary Computer Administrator Rights tool at towson.edu/tcar. 1. Open your preferred web browser and navigate to towson.webex.com. 2. Click Log In in the upper right-hand corner. Figure 1 3. Enter your NetID and Password in the boxes provided and then click Login. 4. Click on any tab (Training Center, Meeting Center, and Support Center) and select Downloads from the Support section. Figure 2 OTS Publication: wx48 03/01/2018 training@towson.edu Office of Technology Services 2018 Towson University This work is licensed under the Creative Commons Attribution-Noncommercial-NoDerivs License. Details available at http://www.towson.edu/otstraining Date made accessible: 3/1/18

5. Click the Recorder and Players drop-down menu. Figure 3 6. Click the Recording and Playback link. 7. Scroll down to the first set of downloads and select the appropriate download link for your operating system under for.arf. Figure 4 8. Follow the steps to install the package on your operating system. Figure 5 2

Download a Recording As soon as you complete your recording, the file will be stored on the WebEx server. Follow these steps to download a recording. 1. Open your preferred web browser and navigate to towson.webex.com. Log in as you would normally 2. Click the My WebEx tab. Figure 6 3. Click My Files on the left side panel. Figure 7 4. Click on the My Recordings tab. Figure 8 3

5. Locate the recording you wish to download and select the More drop-down menu and then choose Download. Your file will download to the Downloads folder. Figure 9 Converting your ARF file to MP4 To convert your WebEx recording from an.arf file format to an.mp4 file format, follow these steps. Opening the ARF Player If the ARF Player is not already open: 1. Click the Start button. 2. Open All apps and then navigate to the Network Recording Player folder. 3. Select Network Recording Player. Figure 10 4

Opening your ARF Recording In order to begin the process of conversion, you will need to open your file in the Network Recording Player: 1. Click the File tab at the top of the window. 2. Click Open. Figure 11 3. Navigate to the file you wish open (Meeting saved by default in the Downloads folder) and then click Open. Figure 12 4. Once opened, the file will play automatically. Pause it by clicking the pause button located at the bottom of the window. Converting your Recording to MP4 format 1. Click the File tab at the top of the screen. 2. Hover your mouse cursor over Convert Format and then select MP4 (MPEG-4) Figure 13 5

3. The Network Recording Player dialog box will appear. Enter the following information: Site URL: towson.webex.com Account Name: your NetID Password: your password Figure 14 4. Click Continue. The Towson University Authenticated Login screen will appear. 5. Enter your Username (NetID) and Password and then click Login. 6. Once the conversion tool has been installed, click Continue. Figure 15 6

7. The Convert Format to MP4 dialog box will appear. Click Browse beside Save as. Figure 16 8. Navigate to your preferred save location and then click Save. Figure 17 9. Under Content Options, choose the panels you would like to include in the conversion. Note: Only panels you used in the initial recording will be selectable. All others will be grayed out. 10. Under Quality, choose the quality level you would like the MP4 to be (Higher quality increases the file size) 11. In the Conversion Start Time section, you can indicate whether you want the file to be converted immediately, or at a later date and time that you select. Figure 18 12. Click OK to initiate the conversion. 7

13. Once your file has finished converting, the Conversion complete dialog box will appear. You can choose to Open the file, Open the Folder that the file was saved to, or Close the box and open the file at a later time. Figure 19 8