Successful Stories Commitment & Dedication WSIS 2012 Strategic Partner
UAE WSIS National Committee In 2010 contacted more than a 100 government entity to gather information on key initiatives and projects In 2011 published a WSIS Report 2011-2012, mapping Action Lines with Key accomplishments End of 2010, Conducted a workshop for a round 50 government entities in Emirates Palace in Abu Dhabi End of 2011 Conducted a Meeting with key government entities 2012, Successful Stories Report 5
Key Participating Entities & Action Lines WSIS Action Line 1 & 6 & 7 Sharjah E-Government WSIS Action Line 1& 5 & 6 Emirates Identity Authority WSIS Action Line 1 & 2 & 7 Ankabut Project 6
Sharjah E-Government 7
Key Challenges 1 Limited number of government departments have adequate level of automation, technology, and business applications to support business processes and e-service delivery. 2 Limited implementation of electronic presence, content and e- services and majority of departments are not ready to provide transactional e-services in a reliable environment. 3 Legacy IT architectures to support implementation business applications and of business e-services delivery 4 Lack of flexible network and security architecture for interdepartment connectivity to support secure information sharing and integrated business e-services effectively 5 Limited financial and human resources allocated to Sharjah e-governments initiatives and projects. 8
Key Initiatives & Projects 1. Program Management Office & EPM Solution 2. Sharjah egovernment Portal and eservices 3. Sharjah egovernment Awards Program 4. Sharjah Disaster Recovery & Business Continuity 5. egovernment Legislative Framework and elaws 6. PKI & esignature 9
Lessons Learned Leadership in the Government is sponsoring the e-government program. Change management program launched at the right time, covering: Engage and communicate effectively with all key stakeholders Ensure awareness programs, events and workshop Immediate announcement and communication of success stories, achievements and quick wins Consistently promote e-government identity Ensure e-government services delivered through multichannel Position e-government program as a services provider and advisor for the individuals, government and businesses Invest in human resources Utilize various established investment Healthier vendors management Encourage innovation 10
Emirates Identity Authority 11
Integration Objectives 1 2 3 4 Provide a secure, scalable, and flexible business platform that supports the enterprise integration of the National Population Register and Validation & FIM Services based on the Emirates ID card and enterprise applications Provide proactive life events services to Person Profile Data Owners to update and propagate Person Profiles changes among Data Owners for accurate and up-to-date National Population Register across Data Owners Provide Person Profile Data Services to e-government programs across different Emirates, authorized government entities, and authorized businesses Provide Population Register Data Replica Services to authorized government entities, and security organizations. Provide statistics data to Departments of Statistics for population statistics reports 5 Provide effective web-based dashboard and management capability for monitoring and managing the business Enterprise Integration 12
Integration Security Data & Integration Governance Integration Principles EIDA Integration Platform Strategic View EIDA Business Strategy and Objectives Enterprise Integration Leading Patterns & Practices Consider Enterprise Integration Strategic Objective & Priorities EIDA Enterprise Integration Strategic Components Integration Models Align & Leverage EIDA ICT Department Integration Services Enterprise Integration Leading Vendors Consider Integration Architecture Integration Function Consider The readiness of external and internal entities 13
EIDA Integration Platform Models Model 1 Direct Access to Life Events Update Services In this model external person profile entities that own profile data (data owners) will have direct access to EIDA s Enterprise Integration in order to consume life event services. Model 2: Direct Access to Person Profile Data Services In this model external entities that need to view / validate person profile data or retrieve statistical information (data viewers) will have direct access to EIDA s Enterprise Integration in order to consume person profile data services Model 3: Third Party Access to Person Profile Data Services In this model external entities that need to view / validate person profile data or retrieve statistical information (data viewers) will have access to EIDA s Enterprise Integration via a third party (broker) which could be a UAE E- Government entity or an independent service provider Model 4: Private Access to National Population Register In this model security entities will have direct real time access to the raw data of EIDA s National Population Register via an intermediary operational data store ( Security NPR DB ) Person Profile Data Owners Person Profile Data Viewers Person Profile Data Viewers Security Agencies Life Event Services Person Profile Data Services Person Profile Data Integration Services Broker Private Access of Population Register EIDA Enterprise Integration EIDA National Population Register 14
Ankabut Project 15
Ankabut Project The Ankabut Project is the UAE Advance Network for Research and Education. In August 2006 the initiative was founded by Khalifa University, Institute of Applied Technology, United Arab Emirates University, Zayed University and Higher Colleges of Technology. In 2009 the ICT Fund and Khalifa University jointly funded the project. Ankabut provides members a wide range of services for the UAE academic and research community. Ankabut is focused on understanding its users requirements and offering services that meet their specific needs. 16
Ankabut Map 17
Successful Stories, Commitment & Dedication UAE WSIS National Committee Publication 2011-2012 18
E-Participation & Engagement Leadership participation through Social Media ( Facebook & Twitter ) H.H. Sheikh Mohammed Bin Rashid Al Maktoum, Ruler of Dubai and Vice President of the UAE H.H Sheikh Abdullah Bin Zayed Al Nahyan, Foreign Affairs Minister Key Governments Participation: UAE Telecommunication Regulatory Authority UAE E-government 19
UAE Federal E-government Strategy ( 2012 2014 ) The Federal egovernment Strategy (2012-2014) adopted by the Council of Ministers aims at establishing a world-class federal egovernment to work with the federal government agencies to build an effective and reliable IT infrastructure and provide electronic services to customers via innovative and multiple electronic channels in line with the UAE Vision 2021 and the strategy of the Government of the United Arab Emirates (2011-2013). "Enhance the competitiveness of the UAE by adopting world class practices in all areas of egovernment." 20
Dot Arab Project Dot Arab Project is considered another key milestone to the Arab Region In Feb 2012, UAE won the consent from he League of Arab States to provide technical advice for the Arab gtld project 1. aeda will provide support on the review and submission of the application to ICANN. 2. Develop necessary policies governing the Arab gtld 3. Operate and Mange in favor of League of Arab States 21
Smart Learning Investing in the Human Factor Dubai's ruler Sheikh Mohammed bin Rashid Al Maktoum launched a AED1bn ($272m) initiative to improve technology in the UAE's schools. The program, which will cover all the schools across the country, will be implemented over a period of five years. The drive aims to create a new learning environment in schools, through introducing "smart classes" in all schools, providing every pupil with a tablet PC and high speed 4G networks. The initiative also envisages specialized training programs for teachers and new scientific support curricula The project will be implemented through cooperation between the Ministry of Education and the Telecommunications Regulatory Authority as well as direct follow-up by the Prime Minister's office. 22
FedNet Federal Network Project Currently, there are 42+ Federal Ministries and Authorities that are independent in terms of ICT infrastructure. Each entity is connected separately to a telecom operator for Internet connectivity and telephony services. All the federal services are hosted in different data centers. After assessment, it was clear that a secure common Infrastructure need to be established to provide managed services to all federal government entities. Such Infrastructure will provide Government to Government (G2G) connectivity, Government to Consumer (G2C) in addition to other managed services. 23
Objectives To build Future proof Broadband Infrastructure for Government Entities that is: Highly Available Highly efficient Support Broadband services Highly Secure Scalable & Modular Optical Network Cost effective 24
Scope of the Project To build a central advanced Infrastructure that connects all government entities The infrastructure to be highly reliable and highly secure. Provide basic services to government entities in addition to broadband services The infrastructure to handle specific requirements from different government entities Data Center for Information storage 25
Keep your eyes on UAE, We are committed WSIS 2012 Strategic Partner