INTERNET AND COMPUTING CORE CERTIFICATION GUIDE Using Windows 7 and Microsoft Office 2010 Your IC 3 Pathway Companion IC 3 Computing Fundamentals Key Applications Living Online Instructional Materials
Preface Table of Contents Module A: Computing Fundamentals Unit 1: Recognizing Computers Lesson 1: Computers All Around Us... 4 Objectives... 4 Identifying Computers... 4 Desktop Computers... 4 Notebooks or Laptop Computers... 5 Tablet PCs... 5 Servers... 5 Hand-held or Mobile Computers... 5 Other Types of Computers... 7 Summary... 7 Review Questions... 7 Lesson 2: Elements of a Personal Computer... 8 Objectives... 8 Looking at the System Unit... 8 The Microprocessor Chip... 8 Looking at Memory... 8 Read Only Memory (ROM) BIOS... 9 Random Access Memory (RAM)... 9 Understanding How Memory Works... 9 Summary... 10 Review Questions... 10 Lesson 3: Working with Storage Systems... 11 Objectives... 11 What Are Storage Systems?... 11 Working with Disk Drives... 11 Working with Hard Disk Drives... 12 Working with Optical Drives... 12 Using Other Types of Storage Devices... 13 Summary... 14 Review Questions... 14 Lesson 4: Using Input/ Output Devices... 15 Objectives... 15 What are Input/Output Devices?... 15 Using the Keyboard... 15 Using Pointing Devices... 17 Using Microphones... 18 Looking at the Monitor... 18 Using Printers... 19 Using Speakers... 19 Looking at Specialized Devices... 19 Input Devices... 19 Output Devices... 21 Connecting Devices... 21 Identifying Ports... 21 Using Software... 23 Summary... 23 Review Questions... 23 Lesson 5: Basic Troubleshooting Techniques... 24 Objectives... 24 Increasing the Computer s Performance... 24 Taking Care of the Computer... 25 Working with Hardware... 26 Performing Hardware Maintenance... 27 Performing Basic Troubleshooting... 28 Summary... 29 Review Questions... 30 Lesson 6: Buying a Computer... 31 Objectives... 31 Deciding What to Purchase... 31 Determining the Purpose... 31 Identifying Other Requirements... 31 Selecting the Operating Platform... 32 Looking at Support Options... 32 Disposing of Computer Equipment... 33 Summary... 33 Review Questions... 34 Lesson 7: Looking at Software... 35 Objectives... 35 What is a Software Program?... 35 Obtaining Software... 36 Upgrading Your Software... 37 Choosing an Application Program... 37 Word Processing... 38 Spreadsheets... 39 Presentations... 40 Database Management... 40 Graphics... 41 Multimedia... 42 Education or Entertainment... 43 Utility Tools... 43 Accounting or Financial... 45 Electronic Mail... 46 Web Browsers... 47 Messaging... 47 Web Page Authoring... 47 Web Conferencing... 48 Computer Aided Design... 49 Project Management... 49 Group Collaboration... 49 Integrated Suites... 49 Specialized or Custom... 50 Summary... 50 Review Questions... 50 Unit 2: Using Windows 7 Lesson 8: Looking at Operating Systems... 52 Objectives... 52 Looking at Operating Systems... 52 Using Different Operating Systems... 55 Identifying Capabilities and Limitations... 55 Common Issues with Operating Systems... 55 Summary... 56 Review Questions... 56 Lesson 9: Looking at the Windows Desktop... 57 Objectives... 57 Looking at the Windows Desktop... 57 Using the Start Button... 58 Exiting the Computer Properly... 59 Using the Taskbar... 61 Looking at a Typical Window... 62 Moving a Window... 64 Sizing a Window... 64 Using Scroll Bars... 64 Summary... 66 Review Questions... 66 iv 7310-1 v1.00 2009 CCI Learning Solutions Inc.
Preface Lesson 10: Starting Windows Applications... 67 Objectives... 67 Starting Application Programs... 67 Working with Multiple Windows... 68 Using the Run Command... 68 Using Windows Help and Support... 69 Using the Table of Contents... 70 Getting Additional Technical Support... 71 Summary... 73 Review Questions... 73 Lesson 11: Looking at Files and Folders... 74 Objectives... 74 Understanding Files and Folders... 74 Creating Folders... 76 Renaming a Folder... 79 Changing Folder Options... 79 Selecting Files or Folders... 84 Copying and Moving Files or Folders... 85 Copying Files or Folders... 85 Moving Files or Folders... 86 Renaming Files or Folders... 87 Viewing File or Folder Properties... 88 Viewing Folder Properties... 88 Viewing File Properties... 89 Finding Files... 90 Summary... 92 Review Questions... 92 Module B: Key Applications Unit 3: Common Elements Lesson 15: Getting Started With Programs... 122 Objectives... 122 Sharing Common Elements... 122 Starting Word/Excel/PowerPoint... 123 Exiting Word/Excel/PowerPoint... 123 Looking at the Screen... 124 Microsoft Word 2010... 124 Microsoft Excel 2010... 125 Microsoft PowerPoint 2010... 125 Using the Quick Access Toolbar... 128 Using the Ribbon... 128 Showing or Hiding the Ribbon... 129 Getting Help... 131 Using Help in a Microsoft Office Program... 131 Changing the Program Options... 135 Working with Files... 136 Identifying Problems with Files... 136 Summary... 138 Review Questions... 138 Lesson 12: Using the Recycle Bin... 93 Objectives... 93 Looking at the Recycle Bin... 93 Deleting Files and Folders... 93 Restoring a File or Folder... 94 Emptying the Recycle Bin... 94 Identifying Common Problems with Files... 95 Summary... 97 Review Questions... 97 Lesson 13: Customizing System Settings... 98 Objectives... 98 Using the Control Panel... 98 Customizing the Desktop Display... 100 Changing the Date and Time... 102 Customizing the Mouse... 103 Customizing the Keyboard... 105 Changing the Volume... 106 Accessibility Settings... 109 Security Settings... 109 Looking at Printers... 110 Summary... 111 Review Questions... 111 Lesson 14: Installing and Uninstalling Programs... 112 Objectives... 112 Managing Application Programs... 112 Installing a New Program... 113 Why Isn t the Program Working?... 115 Uninstalling a Program... 116 Summary... 118 Review Questions... 118 Unit 4: Using Microsoft Word 2010 Lesson 16: Creating Documents... 140 Objectives... 140 Entering and Editing Text... 140 Displaying Formatting Codes... 141 Using the Ruler... 141 Moving the Insertion Point... 142 Using the Scroll Bar... 142 Working with Documents... 143 Saving Documents... 143 Starting a New Document... 145 Closing a Document... 147 Opening a Document... 148 Switching Between Documents... 148 Summary... 149 Review Questions... 150 7310-1 v1.00 2009 CCI Learning Solutions Inc. v
Preface Lesson 17: Manipulating Text... 151 Objectives... 151 Selecting Text... 151 Selecting Consecutive Text... 151 Selecting Non-Consecutive Text... 152 Using the Selection Bar... 152 Customizing the View... 153 Adjusting the Zoom... 153 Editing Text... 154 Using Undo... 154 Using Redo... 155 Using Cut, Copy, and Paste... 155 Using the Office Clipboard... 156 Summary... 158 Review Questions... 158 Lesson 18: Formatting Text... 159 Objectives... 159 Formatting Text Characters... 159 Using the Font Command... 160 Aligning Text... 161 Using the Format Painter... 162 Summary... 163 Review Questions... 163 Lesson 19: Setting Tabs and Indents... 164 Objectives... 164 Understanding Tab Settings... 164 Working with Indents... 166 Using the Indent Markers... 167 Using the Paragraph Command... 167 Adjusting Indents... 167 Adding Bullets and Numbering... 168 Customizing Lists... 169 Summary... 171 Review Questions... 171 Lesson 20: Proofing Your Document... 172 Objectives... 172 Checking the Spelling and Grammar... 172 Using the Thesaurus... 174 Finding Items... 175 Replacing Items... 178 Using Research Tools... 179 Using Document Statistics... 180 Summary... 181 Review Questions... 181 Lesson 21: Formatting the Document... 182 Objectives... 182 Changing Line Spacing... 182 Setting Paragraph Spacing... 183 Changing the Page Setup... 184 Changing the Paper Size... 184 Changing the Orientation... 185 Changing Margins... 186 Adding Special Characters... 188 Inserting the Date and Time... 189 Summary... 190 Review Questions... 190 Lesson 22: Printing Documents... 191 Objectives... 191 Previewing the Document... 191 Printing a Document... 192 Managing Your Print Jobs... 195 Looking at Different Output Formats... 196 Identifying Common Problems with Printing... 197 Summary... 197 Review Questions... 198 Lesson 23: Working with Headers and Footers... 199 Objectives... 199 Using Breaks... 199 Inserting Page Breaks... 200 Using Section Breaks... 201 Using Headers and Footers... 201 Adding Page Numbering... 203 Summary... 204 Review Questions... 204 Lesson 24: Using Publishing Format Tools... 205 Objectives... 205 What are Publishing Format Tools?... 205 Working with Styles... 205 Using Quick Styles... 206 Applying Columns... 210 Using Footnotes and Endnotes... 212 Creating Footnotes and Endnotes... 212 Using Hyperlinks... 213 Modifying Hyperlinks... 214 Removing Hyperlinks... 214 Summary... 215 Review Questions... 215 Lesson 25: Working with Graphics... 216 Objectives... 216 What are Illustrations?... 216 Inserting Pictures... 217 Inserting Clip Art... 217 Manipulating Graphics... 219 Sizing a Picture... 220 Cropping a Picture... 220 Changing the Properties for a Picture... 221 Moving a Picture... 222 Drawing Objects... 223 Editing Shapes... 225 Arranging Objects... 225 Summary... 227 Review Questions... 227 Lesson 26: Working with Tables... 228 Objectives... 228 Understanding How Tables Work... 228 Drawing a Table... 229 Inserting a Table... 230 Working with Text... 231 Selecting Items in the Table... 231 Formatting the Table... 232 Using Table Styles... 232 Modifying the Borders and Shading... 233 Changing the Alignment... 234 Inserting & Deleting Rows/Columns/Cells... 235 Adjusting the Width or Height... 235 Merging and Splitting Cells... 236 Splitting a Table... 238 Converting Text or Tables... 238 Sorting Information in a Table... 240 Summary... 241 Review Questions... 241 Lesson 27: Working with Others... 242 Objectives... 242 Sharing Information with Others... 242 Working with Comments... 242 Tracking Changes... 244 Protecting Documents... 246 Adding a Password to a Document... 246 Removing or Changing Passwords... 247 Restricting Access to the Document... 248 Summary... 249 Review Questions... 250 vi 7310-1 v1.00 2009 CCI Learning Solutions Inc.
Preface Unit 5: Using Microsoft Excel 2010 Lesson 28: Getting Started... 252 Objectives... 252 Understanding Basic Terminology... 252 Working with Workbooks... 253 Creating a New Blank Workbook... 253 Creating a New Workbook from a Template... 254 Opening Workbooks... 255 Switching Between Workbooks... 255 Closing Workbooks... 255 Saving Workbooks... 256 Entering Data in the Worksheet... 257 Entering Text or Labels... 257 Entering Numbers or Dates... 258 Moving Around the Worksheet... 258 Summary... 259 Review Questions... 259 Lesson 29: Manipulating the Information... 260 Objectives... 260 Selecting Cells... 260 Making Changes to the Contents... 261 Using Undo, Redo, or Repeat... 261 Copying and Moving Data... 261 Using Fill... 263 Changing the Column Widths... 264 Adjusting the Row Height... 265 Using AutoFit... 265 Inserting or Deleting Rows, Columns, or Cells... 266 Managing Worksheets... 268 Naming Worksheets... 268 Inserting or Deleting Worksheets... 268 Summary... 269 Review Questions... 269 Lesson 30: Working with Formulas... 270 Objectives... 270 Creating Simple Formulas... 270 Using Common Built-In Functions... 271 Using Absolute and Relative Addresses... 275 Proper Use of Formulas... 277 Summary... 278 Review Questions... 278 Lesson 31: Formatting a Worksheet... 279 Objectives... 279 What Does Formatting Mean?... 279 Formatting Numbers and Decimal Digits... 279 Changing Cell Alignment... 281 Changing Fonts and Sizes... 282 Applying Cell Borders... 284 Applying Colors and Patterns... 286 Using Styles... 287 Using the Format Painter... 289 Summary... 290 Review Questions... 290 Lesson 32: Using Miscellaneous Tools... 291 Objectives... 291 Using the Spell Checker... 291 Sorting Data... 292 Filtering Information... 294 Summary... 295 Review Questions... 295 Lesson 33: Working with Charts... 296 Objectives... 296 Understanding Charts... 296 Selecting Chart Types... 298 Changing the Chart Layout... 299 Summary... 302 Review Questions... 302 Lesson 34: Getting Ready to Print... 303 Objectives... 303 Previewing the Worksheet... 303 Adding Page Breaks... 304 Customizing the Printout... 305 Page Settings... 306 Margins Tab... 306 Header/Footer Tab... 308 Sheet Tab... 309 Printing the Worksheet... 311 Summary... 312 Review Questions... 312 Unit 6: Using Microsoft PowerPoint 2010 Lesson 35: Getting Started... 314 Objectives... 314 What is PowerPoint?... 314 What Does a Presentation Include?... 315 Working with Presentations... 316 Creating Presentations... 316 Switching Between Presentations... 318 Saving a Presentation... 318 Closing a Presentation... 319 Opening a Presentation... 320 Displaying Information in the Presentation... 321 Moving Around in the Presentation... 321 Summary... 323 Review Questions... 323 Lesson 36: Setting Up the Presentation... 324 Objectives... 324 Creating a Master Slide... 324 Inserting Headers and Footers... 325 Managing the Slides... 326 Changing the Page Setup... 326 Inserting New Slides... 327 Changing the Slide Layout... 327 Duplicating Slides... 328 Deleting Slides... 328 Rearranging the Slides... 328 Changing the Theme... 329 Changing the Background Color... 330 Summary... 331 Review Questions... 331 Lesson 37: Working with Text... 332 Objectives... 332 Selecting Text Objects... 332 Using Select vs Edit Mode... 332 Manipulating Text... 333 Checking the Spelling... 334 Formatting Text... 335 Aligning Text... 335 Changing Bulleted Information... 336 Summary... 338 Review Questions... 338 7310-1 v1.00 2009 CCI Learning Solutions Inc. vii
Preface Lesson 38: Working with Objects... 339 Objectives... 339 Inserting Images... 339 Using Clip Art Images... 339 Using Other Sources... 339 Manipulating the Pictures... 340 Creating and Using Tables... 341 Formatting the Table... 342 Creating a Chart... 343 Selecting Items in a Datasheet... 344 Changing the Chart Type... 345 Adjusting the Data Series... 345 Creating Drawing Objects... 347 Formatting Objects... 348 Arranging Objects... 348 Inserting Multimedia Objects... 350 Inserting Hyperlinks... 350 Summary... 351 Review Questions... 351 Module C: Living Online Unit 7: Getting Connected Lesson 41: Networking Fundamentals... 368 Objectives... 368 Networking Fundamentals... 368 Looking at the Telephone Network... 368 Looking at Computer Networks... 369 Benefits of Networking... 372 Communicating... 372 Sharing Resources... 372 Disadvantages of Networking... 372 Dependency... 372 Security Risks... 373 Loss of Autonomy or Privacy... 374 Watching for Viruses... 374 Connecting to a Network... 375 Connecting to the Internet... 375 Summary... 376 Review Questions... 376 Lesson 42: Understanding Electronic Communications.. 377 Objectives... 377 What is Electronic Communication?... 377 Identifying the Sender... 379 Using Electronic Communications... 379 Understanding an E-mail Address... 380 Looking at E-mail Components... 381 Using Electronic Communications Appropriately... 382 Working with Attachments... 383 Managing Spam... 384 Identifying Common Problems... 385 Summary... 387 Review Questions... 387 Lesson 39: Enhancing the Presentation... 352 Objectives... 352 Animating Objects... 352 Customizing the Animation... 353 Applying Slide Transitions... 355 Summary... 356 Review Questions... 356 Lesson 40: Bringing It All Together... 357 Objectives... 357 Previewing the Presentation... 357 Creating Notes... 357 Creating Handouts... 359 Using PPS for Slide Shows... 359 Saving for Viewing on the Web... 360 Printing Items... 360 Running the Slide Show... 361 Setting Up the Presentation... 362 Viewing the Slide Show... 362 Summary... 364 Review Questions... 364 Lesson 43: Using Microsoft Outlook 2010... 388 Objectives... 388 What is Microsoft Outlook?... 388 Looking at the Outlook Screen... 389 Creating New Messages... 390 Receiving Messages... 394 Attaching Files... 396 Using the Inbox... 398 Working with Contacts... 405 Maintaining Outlook... 409 Summary... 412 Review Questions... 412 Unit 8: Using the Internet Lesson 44: Getting Started... 414 Objectives... 414 Understanding the World Wide Web... 414 Looking at Web Pages... 415 Identifying Web Site Types... 416 Identifying Other Web Page Elements... 420 Summary... 422 Review Questions... 422 Lesson 45: Using a Web Browser... 423 Objectives... 423 Using Microsoft Internet Explorer... 423 Using the Address Bar... 424 Navigating the Web Browser... 424 Understanding Hyperlinks... 428 Working with Favorites... 428 Checking the History... 432 Summary... 433 Review Questions... 434 viii 7310-1 v1.00 2009 CCI Learning Solutions Inc.
Preface Lesson 46: Using the Information from the Web... 435 Objectives... 435 Retrieving Information from a Web Page... 435 Using Copy and Paste... 435 Printing a Web Page... 437 Downloading Information... 439 Customizing the Web Browser... 440 Identifying Common Web Browser Errors... 443 Summary... 447 Review Questions... 448 Lesson 47: Searching for Information... 449 Objectives... 449 Finding Items on the Internet... 449 Searching a Specific Web Site... 450 Using Search Engine Technology... 451 Understanding How Search Engines Work... 452 Using Search Engines... 452 Narrowing the Search... 453 Summary... 454 Review Questions... 455 Lesson 48: Qualifying the Information... 456 Objectives... 456 Evaluating the Information... 456 Identifying Ethical Issues... 458 Understanding Copyright... 458 Plagiarism... 459 Libel... 459 Inappropriate Behavior... 459 Impacting Society... 460 Summary... 463 Review Questions... 463 Lesson 49: The Risks of Computing... 464 Objectives... 464 Protecting Your Data or Computer... 464 Understanding the Risks of Losing Data... 466 Preventing Personal Injuries... 466 Identifying Software Threats... 467 Understanding Viruses... 468 Summary... 470 Review Questions... 471 Lesson 50: Using the Internet Responsibly... 472 Objectives... 472 Restricting Access... 472 Protecting Yourself... 473 Buying Online... 474 Protecting Your Privacy... 474 Keeping Up with Technology... 475 Looking at Personal Responsibilities... 476 Summary... 477 Review Questions... 477 Appendices Courseware Mapping... 2 Module A: Computing Fundamentals... 2 Module B: Key Applications... 4 Module C: Living Online... 7 Glossary of Terms... 10 Index... 17 7310-1 v1.00 2009 CCI Learning Solutions Inc. ix
Looking at the Windows Desktop Lesson 9 Lesson 9 Objectives Looking at the Windows Desktop In this lesson, you will be introduced to the Windows desktop and how to navigate around in Windows. On successful completion, you will be familiar with: how to start and exit Windows what the Windows desktop is how to use the Start button Skills 1-3.2.1 Shut down, restart, log on and log off the computer 1-3.2.2 Identify elements of the operating system desktop 1.3.2.3 Manipulate windows 1.3.2.4 Start and run programs how to use the taskbar how to manipulate windows Looking at the Windows Desktop 1-3.2.1 1-3.2.2 1-3.2.3 1-3.2.4 Once Windows loads, the desktop will look similar to the following screen. You will notice several objects or icons on the desktop that will vary from one system to another depending on how the system was set up. 4 5 1 2 3 6 Unit 2: Using Windows 7 1 Desktop Icons 3 Desktop 5 Taskbar 2 Mouse Pointer 4 Start Button 6 Notification Area 7310-1 v1.00 2009 CCI Learning Solutions Inc. 57
Unit 2: Using Windows 7 Lesson 9 Desktop Icons Mouse Pointer Desktop Start Button Taskbar Taskbar Notification Area Looking at the Windows Desktop These are shortcuts you can select to open frequently used programs, folders, or files. The arrow that follows the same movement when you move the mouse. Use this arrow to identify which option you want to select or activate. This is the work area or screen on which windows, icons, menus, dialog boxes, and the Sidebar appear. You can customize the appearance of the desktop using features such as wallpaper, themes, pictures, or solid colors, and you can create shortcuts that will take you directly to frequently used folders, files, programs, or Web pages. This is used to start programs, open documents, find items on your computer, and get help, as well as log off and shut down your computer. The taskbar is where the Start button, taskbar notification area, and additional buttons for software programs may appear, depending on what has been set up. As you open a program or file, a button will appear here for each open item. The taskbar is an integral part of Windows multitasking features. Small icons in this area, sometimes called the System Tray, indicate program status, or provide another shortcut to open programs. Using the Start Button The Start button is the primary means of starting programs, finding files, accessing online help, logging off the network, switching between users, or shutting down the computer. You can use the mouse or the keyboard to navigate through the Start menu. To activate the Start button, you can: Click the Start button, or press, or press +. 1 2 3 4 Pinned Program Area (shown in a boldface) Recently Used Programs (dynamic items that change automatically based on programs used most frequently) Useful System Folders Recently Installed Program 5 Search Box A (triangle) with a command indicates that a submenu will display when you select this item. For example, when you point at the All Programs command, Windows displays a list of all programs available on your system. To return to the main Start menu, click the Back command. Items with a (folder) icon indicate there is another submenu with options for selection. These are listed alphabetically; you can use the vertical scroll bar to move up or down the list. 3 5 1 2 4 58 7310-1 v1.00 2009 CCI Learning Solutions Inc.
Looking at the Windows Desktop Lesson 9 Items can be selected from the Start menu using the mouse or keyboard. If using the mouse, click the Start button once. Then click the appropriate command to display another menu or activate that command. If using the keyboard, press the key to display the Start menu. Then press the key to move to the first command in the list, use the arrow directional keys to navigate to the required command, and when it is highlighted, press to activate it. Exiting the Computer Properly From a security perspective, it is extremely important to save your files, close the programs, and log off the computer when you finish working to prevent unauthorized access to your files and, more importantly, to your company s network. Alternatively, you can shut down the computer completely using the Shut down button to prevent others from using it. Never turn off your computer without closing your files and open software programs in the correct manner; this will protect the software and data files from being corrupted or lost. 1 2 Shut down Shut down options Switch user Log off Lock Restart Sleep Hibernate 1 2 Click the to display several options including: Switches to another user account without logging out of the current account. Closes all open items, logs out of the current user account, and returns to the log on screen. Hides the desktop behind a log on screen. Closes all open items and restarts the computer; also called a reboot or warm boot. Puts the computer in a state where it consumes less power without losing your place on the screen; the computer does not shut down in this mode. If you are using a desktop computer, the Sleep command appears as Standby. Available only on notebooks, this saves what is on the desktop and then shuts down the computer completely so it consumes no power. When you restart the computer and log on, the desktop returns to where you left it. Always allow Windows to complete the Shut down or Restart process properly. Reactivating the computer before Windows has completed these processes may cause files to be corrupted and result in a message, the next time you turn on the computer, indicating the machine was not shut down properly. Depending on the Power Options scheme and configuration, your computer may be able to go into Sleep or Standby mode, where the monitor or hard disk turns off after a set interval of time. If a power failure occurs while the computer is in this state, you will lose any unsaved information, so be sure to save your work every time you leave the computer, even if you will not be gone for long. To turn off Standby and return to normal mode, simply move the mouse or press a key on the keyboard. Standby is generally used when you want to leave your computer on but will not be using it for a length of time; for example, you are working on some letters and need to attend a staff meeting but don t want to lose your place in your work. Hibernation is generally only used on notebooks because the need to close the notebook and take it somewhere else is not compatible with Standby mode. Restarting the Computer You may sometimes find that the computer does not respond to a request. When this happens, you need to reboot or restart using the Task Manager. Unit 2: Using Windows 7 7310-1 v1.00 2009 CCI Learning Solutions Inc. 59
Unit 2: Using Windows 7 Lesson 9 To display the Task Manager, use one of the following methods: Press the + + key combination to display a screen with options to lock the computer, switch user, log off, change the password, or start the Task Manager. Click Start Task Manager. Right-click the taskbar and then click Start Task Manager. Note: Do not end any processes unless you are very familiar with the service, subsystem or executable program that you want to terminate. If you end a system service, it may cause some part of the operating system to malfunction. Looking at the Windows Desktop You can use the Task Manager to switch programs, start a program, check which programs are running and their status, or safely close a program when problems are occurring, such as it is no longer responding. The Task Manager is an advanced application; the other tabs in this feature should only be used by an experienced user or network administrator. If the Task Manager does not respond or close down the applications appropriately, you will need to press the + + key combination again to restart the computer. If you can activate the Start menu, you can also use the Restart option from the Shut down command. Exercise 1 Click the Start button, and then click the Shut down options button. 2 Click Switch user. Windows now displays a screen with an icon with your login name and another one called Other User. Depending on how the users are set up by the administrator, you may also need to press + + before you can view this screen. 3 Click your account, and then log on with your password. 4 Click the Start button, and then click Shut down. 5 Allow the computer to shut down completely, pause a few seconds and then turn it back on. Log on with your user account and password. You will now start a program and then, for demonstration purposes, use the Task Manager to end it. 6 Click Start, All Programs, Accessories, and then WordPad. 7 Right-click a blank area of the taskbar and select Start Task Manager. 8 Ensure the Applications tab is active. 9 In Windows Task Manager, click Document - WordPad and then End Task. This closes the WordPad program. 10 Close the Task Manager. 60 7310-1 v1.00 2009 CCI Learning Solutions Inc.
Looking at the Windows Desktop Lesson 9 Using the Taskbar 1-3.2.2 By default, the taskbar is at the bottom of the Windows desktop. It includes the Start button, a notification area, the clock, and a taskbar button for each open program. By default, Windows automatically installs some commonly-used programs in the taskbar for easy access, e.g. Windows Explorer. The notification area displays the time and provides quick access to items such as the volume control or an antivirus program. It can also show shortcuts with information about the status of activities. You can choose which icons to show or hide. You can move the taskbar or change the way it displays as follows: Point the mouse pointer over a blank area of the taskbar and drag it to any side of the screen. To prevent changes to the taskbar, right-click any blank area of the taskbar and ensure Lock the taskbar is active. To customize the properties for the taskbar, right-click the area you want to customize or right-click the Start button, and then click Properties. 1 Start Button 2 Taskbar Buttons 3 Notification Area 4 Show desktop 1 2 3 4 To quickly show the desktop, click the Show Desktop button at the far right of the Task Notification area. You can also quickly redisplay the program you were using last by clicking Show Desktop once more. To see other programs that may be running automatically in the Task Notification area, click the at the front of this area. As you start programs, a button appears in the taskbar as a visual clue that this program is running. As you open files within that program, a preview window appears for each file when you point at the program button on the taskbar. Exercise 1 Right-click the time in the notification area. Select Properties from the shortcut menu. 2 Scroll through the list of items to see what you can adjust, and then click Cancel. 3 Right-click the time in the notification area and review the items on the shortcut menu. 4 Click Start Task Manager. You should have no programs running at the moment. 5 Click the Close button to close the Task Manager. 6 Click the in the notification area to view what other programs may be active. Now try using the taskbar. 7 Click the Internet Explorer button. Unit 2: Using Windows 7 7310-1 v1.00 2009 CCI Learning Solutions Inc. 61
Unit 2: Using Windows 7 Lesson 9 8 Point at this button in the taskbar to see what appears. Looking at the Windows Desktop Windows displays a small window of the web page you currently have displayed on the screen. Notice also that the button now has a border around it to indicate this program is active. 9 Click the folder button to the right of Internet Explorer. This button represents Windows Explorer, the file management tool for Windows (covered later in this Unit). 10 Point at the Internet Explorer button. Notice how the Web browser is still active even though you started another program from the taskbar. 11 With the Web page window displayed, click the Close button in the window to close this page without having to view the full page in Internet Explorer. 12 Click the Close button for Windows Explorer to close this program. Looking at a Typical Window 1-3.2.2 1-3.2.3 When programs or folders are opened, they appear on the desktop in individual windows. You can have multiple windows displayed on the screen, but each window will share similar features. 1 2 Back/Forward Navigation Buttons Title Bar 1 2 3 4 7 3 4 9 Address Bar Command Bar 5 Search Box 6 Control Buttons 8 8 Favorite Links Contents Pane 5 6 9 10 Navigation Pane Details Pane 7 10 Back and Forward Buttons Allow you to navigate back or forward to display different views of files and folders. 62 7310-1 v1.00 2009 CCI Learning Solutions Inc.
Looking at the Windows Desktop Lesson 9 Title Bar Command Bar Address Bar Search Box Control Buttons Favorite Links Navigation Pane Contents Pane Details Pane Exercise Displays the name of the currently active feature or application program. (In this example, the name for this window appears in the Address Bar, showing you the contents of the computer at this location). Provides commands you can use to organize, view, or protect your data. Facilitates quick and easy navigation. Also known as the eyebrow menu or breadcrumb trail, this feature allows you to click the name of any folder visible in the trail so that you can go to that folder, or click the arrow that appears next to any item and see other items at the same level in the folder hierarchy. Provides an area into which you can enter criteria to search for a file or folder. Change the way currently open windows are displayed, as follows: (Minimize) (Maximize) (Restore Down) (Close) Temporarily closes the window, replacing it as a button on the taskbar. Click the button on the taskbar to open or restore the window. Displays the window full screen. Restores the window to the size it was before it was maximized. Closes the window. (If you see a box that only displays a (Close) or (Help) button, you are seeing a feature window, with a message about what you must do before the computer will allow you to do anything else.) Displays folders or locations you use often as links that will take you directly to them. Displays folders and drives that you can double-click in order to see their contents. Displays the contents of the folder or drive selected in the Navigation Pane. Displays properties or details about the selected file or folder in the Contents pane. 1 Click Start, and then click Computer. 2 Click the (Maximize) button at the top right corner of the window. 3 Click the (Minimize) button. Notice that the window seems to have disappeared but it actually was moved to the taskbar. 4 Click the Computer button on the taskbar to redisplay the window. The window is now maximized, occupying the entire screen, and the appears. 5 Click the (Restore Down) button. 6 Click the (Close) button. The Computer window is now closed from the screen. (Restore Down) button Unit 2: Using Windows 7 7310-1 v1.00 2009 CCI Learning Solutions Inc. 63
Unit 2: Using Windows 7 Lesson 9 Moving a Window Looking at the Windows Desktop You can move a window anywhere on the desktop using the mouse or keyboard. Point the mouse pointer anywhere on the title bar and then drag the window to a new location. With the keyboard, press + to activate the control icon; it is not visible on the screen but the menu appears once it s activated. Press the key to select the Move command and press. Using the arrow direction keys, move the window to the new location and then press to exit the action. You can only move a window that is not full screen. Maximized windows cannot be moved as they occupy the entire screen. Sizing a Window On occasion you may want to change the size of the window so that you can see more or less of multiple windows. You can use the mouse or the keyboard to size a window. Position the mouse pointer anywhere on the border (side) to be sized. When you see the mouse cursor change to a (vertical double-headed arrow) for the top or bottom border, or (horizontal double-headed arrow) for the left or right border, drag the mouse to the desired size. To size the vertical and horizontal sides at the same time, position the mouse cursor on any corner of the window, and then drag to the desired size for the window when you see or (diagonal double-headed arrow). Some windows are set to a specific size and cannot be altered. With the keyboard, press + to activate the control icon; it is not visible on the screen but the menu appears once it s activated. Press the key to select the Size command and press. Using the appropriate arrow direction key for the side you want to size, press that direction key until the window is the size you want, and then press to exit the action. You will need to repeat this action for every side to be sized. Using Scroll Bars If a window is too small to display all the contents, scroll bars will automatically appear vertically on the right side of a window, or horizontally at the bottom. Scroll Box A scroll bar consists of three parts: an arrow button at each end of the scroll bar, a scroll box, and the scroll area. The scroll box is also called a thumb or an elevator. The position of the scroll box within the scroll area provides an approximate gauge of where the information currently displayed in the window is in relation to the entire window s contents. Use one of the following methods to move around with the scroll bars: Click in the lighter shaded area above or below the scroll box to display the previous or subsequent screen of information. Click the arrow at either end of the vertical scroll bar once to display a line of information in that direction. Click the arrow at either end of the horizontal scroll bar once to display a column of information in that direction. Click and hold down the mouse button on the arrow at either end of the scroll bar to have the screen scroll in that direction. Drag the scroll box to a specific area in the scroll area to move directly to that location. Depending on the program, you may also see a tip showing where the cursor will be placed when you release the mouse button. 64 7310-1 v1.00 2009 CCI Learning Solutions Inc.
Looking at the Windows Desktop Lesson 9 Exercise 1 Click Start, and then Computer. 2 If necessary, restore the Computer window. 3 Point the mouse pointer on the title bar of the Computer window. 4 Click and drag the window to a new position on the desktop. 5 Practice moving the window around to several different locations. 6 Move the mouse pointer to the right edge of the window and hold the mouse over the border until the pointer changes to a (horizontal double-headed arrow). 7 Drag the border to approximately one inch (2.5 cm) from the right side of the screen. 8 Move the mouse pointer to the lower right corner of the window and drag the corner of the window until the window is approximately half the current size. 9 Resize the window to half its original size. Notice that the window was resized vertically and horizontally at the same time. 10 Click the arrow button at the bottom of the vertical scroll bar in the Folders list. 11 Click the arrow button at the top of the scroll bar. 12 Drag the scroll box up and down to view the information in the window. 13 Resize the window so that all of the contents are visible and the scroll bars disappear. It is not necessary to perform step 13 before closing the window; the step is provided here for you to practice sizing windows as well as to prepare for forthcoming exercises. 14 Click (Close) to close the Computer window. Unit 2: Using Windows 7 7310-1 v1.00 2009 CCI Learning Solutions Inc. 65
Unit 2: Using Windows 7 Lesson 9 Summary Looking at the Windows Desktop In this lesson you learned about the common elements shared by all windows, regardless of whether they are application windows or windows that open after activating a command. You should now be familiar with: how to start and exit Windows what the Windows desktop is how to use the Start button Review Questions how to use the taskbar how to manipulate windows 1. The best way to shut down the computer is simply to press the power switch on the computer case to turn it off. a. True b. False 2. Use the Task Manager to: a. End a program that has stopped responding b. Check the power usage on your computer c. Check which programs are running and their status d. Any of the above e. a or c 3. To see the programs installed on your system, which option from the Start button would you use? a. Documents b. All Programs c. Search d. List of Quick Start items 4. If you wanted to make the window smaller than the full screen, which button would you use? a. b. c. d. 5. What would you do to move the window? a. Click and drag the Control Icon to move to the new location b. Click and drag the Title bar to move to the new location c. Click anywhere in the window to move to the new location d. Click on the button 66 7310-1 v1.00 2009 CCI Learning Solutions Inc.
Welcome to the Internet and Computing Core Certification Guide Solid technical content, powerful graphics, and hands-on exercises in this textbook will provide you with the fundamental knowledge and skills for working with computers. This textbook will also prepare you for IC³ certification. What is IC³? IC³ the Internet and Computing Core Certification tests basic computer skills and understanding of the Internet to promote success in school, work and life. Developed by Certiport, the IC³ program enjoys worldwide recognition as the global standard for digital literacy. Computing Fundamentals Recognizing Computers This unit introduces you to different types of computers, the basic parts of a computer, basic troubleshooting techniques, what to look for when buying a computer, and how software works. Using Microsoft Windows 7 This unit introduces the Windows operating system including the Desktop, installing and running applications, managing files and folders, and customizing settings. Key Applications Common Elements This unit explains the features which are common to each Microsoft Office 2010 application including starting and exiting either the Word, Excel, or PowerPoint application, modifying the program options, using the Ribbons, and getting help. Using Microsoft Word 2010 The Microsoft Word unit shows you how to create documents, manipulate and format text, insert pictures and work with objects. Using Microsoft Excel 2010 The Microsoft Excel unit introduces you to working with formulas, formatting a worksheet, using charts and printing your worksheets. Using Microsoft PowerPoint 2010 The Microsoft PowerPoint unit enables you to create presentations, manage the slides, work with text and pictures and enhance your presentation with animations. Living Online Getting Connected This unit sets out the background to the Internet, introduces the basics of networks, and provides an understanding of the fundamentals of e-mail and Microsoft Outlook 2010. Using the Internet This unit explains Internet usage and includes common terminology, finding information using web browsers and search engines, minimizing the risk of viruses and using the Internet responsibly. IC 3 The Pathway to Success The Certification Pathway provides tools that allow you to benchmark skills while providing a personalized plan to help you learn the concepts and skills needed to meet the standard. When ready, you can validate your new found knowledge and skills by achieving certification, which provides a vital foundation for further advancement. IC 3 Global Standard 3 Current and Relevant This third installment of the regularly updated IC³ standard includes new content that addresses: Tools that emphasize communication and collaboration such as instant messaging, Web conferencing, social networking, wikis and blogs. The updated user interface and navigation reflected in Windows 7 and Microsoft Office 2010. The common and practical uses for word processing, worksheet and presentation software. Courseware # 7310-1 ISBN#: 978-1-55332-161-3 CCI Learning Solutions Inc www.ccilearning.com Internet safety protocols that guard against fraud and protect privacy.