REPUBLIC OF RWANDA RWANDA UTILITIES REGULATORY AGENCY STATISTICS AND TARIFF INFORMATION IN TELECOM SECTOR AS OF DECEMBER 2012
CONTENTS 1. MOBILE AND FIXED TELEPHONE SERVICE... 4 1.1. SUBSCRIPTIONS, MARKET SHARE AND COVERAGE... 5 1.2. MOBILE TELEPHONE TARIFF STRUCTURE... 7 1.3. FIXED TELEPHONE NETWORK... 9 1.4. TRAFFIC STATISTICS... 9 A. INTERNET SUBSCRIBERS... 12 B. BROADBAND INTERNET MARKET SHARE... 13 C. INTERNATIONAL INTERNET BANDWIDTH... 13 1.4. EMPLOYMENT IN TELECOMMUNICATION SECTOR AS OF DECEMBER 2012... 16 LIST OF TABLES Table 1: Number of mobile and fixed telephone service subscribers per operator... 4 Table 2: Mobile telephone network coverage as of December 2012 per type of coverage and per operator as of December 2012... 7 Table 3: International roaming subscribers as of December 2012... 7 Table 4. Outgoing and Incoming traffic for the 3rd and 4th Quarter 2012 (in 000 s )... 9 Table 5: SMS traffic per operator as of December 2012... 11 Table 6. Licensed internet service providers as of December 2012... 11 Table7. Internet subscribers per category per operator as of December 2012... 12 Table 8. International internet bandwidth (Mbps) per operator as of December 2012... 13 Table 9: Number of staffs employed in Telecommunication sectors as of December 2012... 16 Page 2 of 17
LIST OF FIGURES Figure 1: Development of mobile telephone Subscribers and its percentage increase as of December 2012... 5 Figure 2: Evolution of postpaid and prepaid mobile subscriptions market share per operator as of December 2012... 5 Figure 3: Evolution of mobile telephones market share per operator.... 6 Figure 4.Mobile telephone voice tariff structures, per operator as of December 2012.... 7 Figure 5:Fixed telephone Market by operators as of December 2012... 9 Figure 6:Outgoing voice traffic market share per operator and per type of call as of December 2012... 10 Figure 7:Incoming voice traffic market share per operator and per type of call as of December 2012... 10 Figure 8:Internet penetration rate trend... 12 Figure 9: Evolution of fixed broadband market share for the last two quarters 2012... 13 Figure 10: Mobile normal Internet tariff (Rwf/Mb) as of December 2012... 14 Figure 11: Fixed Internet tariffs per operator as of December 2012 (In Rwf VAT Inclusive)... 14 Figure 12: Number of People employed in Telecommunication Sector as of December 2012 (by gender)... 17 Page 3 of 17
1. MOBILE AND FIXED TELEPHONE SERVICE As of December 2012, the major players in mobile telephony included MTN Rwandacell, TIGO Rwanda Ltd and AIRTEL Rwanda Ltd the new entrant in Telecommunication market. Table 1: Number of mobile and fixed telephone service subscribers per operator Operators Active subscribers Fixed Teledensit y Mobile Teledens ity General teledensity Mobile Active subscribers Fixed Telephony MTN Rwanda 3,432,755 12,630 0.41% 53.1% 53.5% TIGO Rwanda 1,866,924 AIRTEL 391,072 RWANDA RWANDATEL - 31,733 Total 5,690,751 44,363 The above table indicates that mobile penetration rate reached 53.1% as of December 2012 against 48.1% on September 2012 representing 5% increase. Page 4 of 17
1.1. SUBSCRIPTIONS, MARKET SHARE AND COVERAGE Figure 1: Development of mobile telephone Subscribers and its percentage increase as of December 2012 Figure 2: Evolution of postpaid and prepaid mobile subscriptions market share per operator as of December 2012 Page 5 of 17
Figure 3: Evolution of mobile telephones market share per operator. Page 6 of 17
MTN Rwanda is still leading in terms of mobile subscribers with 60 % of the market share followed by Tigo which has 33%, Airtel Rwanda the new entrant in the telecom sector has the lowest market share of 7%. The coverage for each network is depicted in the table below: Table 2: Mobile telephone network coverage as of December 2012 per type of coverage and per operator as of December 2012 Geographical coverage Population coverage MTN Rwanda 98.18% 98.42% TIGO 79% 99% Airtel Rwanda 6% 15% Table 3: International roaming subscribers as of December 2012 3 rd Quarter 2012 4 th Quarter 2012 Incoming outgoing Incoming outgoing MTN 760,061 209,983 357,913 70,309 TIGO 15,772 49,841 92,883 33,246 AIRTEL 29,833 0 167,740 75,560 1.2. MOBILE TELEPHONE TARIFF STRUCTURE In general, the tariffs for mobile telephone calls remained stable for the period under review as described below ; Figure 4.Mobile telephone voice tariff structures, per operator as of December 2012. Page 7 of 17
The above figure indicate the following: Airtel Rwanda has the lowest Onnet tariff of 20 Rwf per minute, Tigo charges 25Rwf and MTN charges 45Rwf per minute. MTN Ltd, Tigo Ltd, and Airtel charge the same rates on the calls made to East African countries. Page 8 of 17
1.3. FIXED TELEPHONE NETWORK Rwandatel is the active fixed line voice service provider. Below is the tariff structure for fixed line telephone as of December 2012. Figure 5:Fixed telephone Market by operators as of December 2012 1.4. TRAFFIC STATISTICS a) Total outgoing and Incoming mobile calls(in minutes) Table 4. Outgoing and Incoming traffic for the 3rd and 4th Quarter 2012 (in 000 s ) 3 rd Quarter 2012 4 th Quarter 2012 OUTGOING MINUTES MTN Rwanda TIGO Rwanda AIRTEL MTN Rwanda TIGO Rwanda Airtel On Net 665,638,848 589,923,740 5,365,964 591,619,714 659,247,939 35,888,174 Off Net 9,696,295 7,005,604 2,969,517 9,795,054 6,101,305 7,969,433 International 29,298,198 2,938,398 843,800 28,258,014 2,468,840 2,730,233 INCOMING MINUTES Off Net 10,805,249 9,711,461 633,959 15,195,994 10,013,677 1,269,966 International 30,178,137 2,182,471 475,134 27,760,977 1,033,546 1,137,899 Page 9 of 17
Figure 6:Outgoing voice traffic market share per operator and per type of call as of December 2012 Figure 7:Incoming voice traffic market share per operator and per type of call as of December 2012 Page 10 of 17
Table 5: SMS traffic per operator as of December 2012 SMS TRAFFIC 3 rd Quarter 2012 4 th Quarter 2012 Outgoing MTN TIGO AIRTEL MTN TIGO AIRTEL Onnet 71,406,890 90,061,680 2,360,032 103,755,750 90,061,680 1,034,558 Offnet 1,619,582 1,166,910 192,955 1,893,502 1,166,910 950,099 International 862693 188,012 32,762 858,093 188,012 451,664 Incoming Offnet 1,273,740 1,468,416 377,274 458,396 1,468,416 225,266 International 300,342 92,632 233 235,681 92,632 716,976 1.5.INTERNET SERVICE PROVISION There are ten (10) licensed Internet Service Providers in the country including National telecommunication service operators (fixed and mobile). The table below is a list of all the operators providing Internet Services (ISPs) as well as the internet penetration trend since 2003. Table 6. Licensed internet service providers as of December 2012 ISPs LICENSED FROM(Year) STATUS MTN Rwandacell S.A.R.L 2006 Operational RWANDATEL S.A 2008 Operational TIGO Rwanda S.A 2008 Operational New Artel 2004 Operational ISPA 2006 Operational Altech Stream 2007 Operational 4G NETWORKS 2009 Operational BSC 2010 Operational 4G Rwanda 2011 Not yet Operational AIRTEL Rwanda 2011 Operational Page 11 of 17
Figure 8:Internet penetration rate trend A. INTERNET SUBSCRIBERS The table below illustrates the breakdown of internet subscribers per category and per operator: Table7. Internet subscribers per category per operator as of December 2012 Fixed internet Mobile internet Mobile internet Total Narrowband( 256kbps) Broadband( 256kbps) RWANDATEL 394 1234 0 1,628 MTN 501 403 514076 514,980 TIGO 0 0 356735 356,735 New Artel 20 46 0 66 ISPA 25 23 0 48 Altech stream 206 268 0 474 4G Networks 6 0 6 BSC 0 1033 0 1,033 Airtel Rwanda 0 0 28994 28,994 1,187 2,716 899,805 903,964 Page 12 of 17
B. BROADBAND INTERNET MARKET SHARE The figures below compare broadband market shares in terms of subscribers for the last two quarters: Figure 9: Evolution of fixed broadband market share for the last two quarters 2012 C. INTERNATIONAL INTERNET BANDWIDTH Table 8. International internet bandwidth (Mbps) per operator as of December 2012 Type MTN RWANDATEL NEW ARTEL ALTECH STREAM TIGO ISPA BSC 4G Network AIRTEL Up link 777 43 155 313 145 6 1500 10 20 Downlink 777 148 155 322 145 8 1500 10 20 Page 13 of 17
1.6. INTERNET TARIFF A. MOBILE INTERNET TARIFF Figure 10: Mobile normal Internet tariff (Rwf/Mb) as of December 2012 B. FIXED INTERNET TARIFF Figure 11: Fixed Internet tariffs per operator as of December 2012 (In Rwf VAT Inclusive) Altech Stream Rwanda Limited Connection speeds(download/upload) Pricing (per month) Residential Class 128/64Kbps Rwf 67,800 256/128kbps Rwf 135,000 Business Class 128/64Kbps Rwf 135,000 256/128kbps Rwf 280,000 1mbs Rwf 600,000 Installation fees Residential Clients Rwf 50,000 Business class Corporate clients Rwf 75,000 RWANDATEL Wireless 128/64 Kbps Residential 649,000 128/64 Kbps Business 649,000 256/126 Kbps 236,000 384/192 Kbps 354,000 512/256Kbps 743,400 Page 14 of 17
1Mbps 1,534,000 Fiber 64 Kbps 50,150 128Kbps 100,300 256Kbps 141,600 1Mbps 354,000 2Mbps 590,000 3Mbps 826,000 4Mbps 1,062,000 5Mbps 1,298,000 6Mbps 1,534,000 7Mbps 1,770,000 8Mbps 2,006,000 9Mbps 2,242,000 10Mbps 2,478,000 Copper 64 Kbps Data Copper-Kigali 101,511 64 Kbps Data Copper-Up country 185,222 128 kbps Data Copper-Kigali 147,184 128 kbps Data Copper-Up country 268,932 256kbps-DATA(Copper-kigali) 213,165 256kbps-DATA(copper -Up country) 415,360 512kbps DATA(Cooper) 296,405 1024kbps DATA(Cooper) 479,117 2048kbps DATA(Cooper) 544,079 EVDO 35,000 ISPA 128Kbps-64Kbps 59,000 256Kps-128Kbps 118,000 BSC VPN ( Unit price per 3 Mbps) 180,000/Mbps Fiber Internet connection (Unit Price per Mbps) 270,000 /Mbps WiBro Services Unit price CPE Device 85,000 EGG Device 72,000 USB Device 20,000 USB monthly subscription 20,000 Monthly fee EGG and CPE 30,000 Collocation services Unit Price 150,000 Web and Mail Hosting services Page 15 of 17
PLAN A 150,000 PLAN B 250,000 PLAN C 600,000 PLAN D 1,000,000 PLAN E 1,500,000 PLAN F 2,000,000 Virtual Hosting Services Set up fee 50,000 Bronze 125,000 Silver 168,000 Gold 225,000 Plantinum 360,000 NEW ARTEL(Mbps) 128/128Kbps 65,551 256/256 Kbps 131,103 512/512 Kbps 262,205 1 Mbps Kbps 524,410 4G NETWORKS 256kbps Wireless 35,695 512kbps Wireless 53,543 1 Mb Wireless 88,500 1.4. EMPLOYMENT IN TELECOMMUNICATION SECTOR AS OF DECEMBER 2012 828 people are employed in Telecommunication sector, 783 are permanent staffs and 45 staffs are temporary staffs. Of these staff 17% are women and 83% are men as it is shown in the following figure. Table 9: Number of staffs employed in Telecommunication sectors as of December 2012 Staffs Female 169 Permanent 761 Temporary Staff 58 Total 826 Page 16 of 17
Figure 12: Number of People employed in Telecommunication Sector as of December 2012 (by gender) Page 17 of 17