Table of Contents Section One What is the Internet, Getting Started The Internet... 2 What is the Internet?...2 Internet Management...2 Services available on the Internet... 3 World Wide Web (WWW)...3 Electronic Mail...3 Users Name... 3 AT... 3 Domain Name... 3 Newsgroups (Bulletin boards)...4 IRC (Internet Relay Chat)...4 FTP (File Transfer Protocol)...4 Internet Phone...4 Remote Logon...4 CompuServe... 4 Getting Started... 5 Internet Service Provider (ISP)...5 Computer and Modem with Telephone Line...7 ADSL Broadband... 7 SLIP/PPP Dial-up... 8 Modem Speed and Traffic Loads...8 Web Browser Software...8 Email Software...8 Newsreader...8 Setting up an Internet Connection... 9 Dial-up Connection...9 Modem... 9 Dial-up Settings...10 Trouble Shooting...12 ADSL Connection...13 Modem...13 Trouble Shooting...14 The Internet...15 Advantages...15 Disadvantages...15 Revision...16 Practice Assessment...17 Section Two Internet Explorer 6.0 Internet Explorer 6.0...19 Connecting using a Dial-up Connection...19 Calculating Time Spent and Data Transfer Amounts...20 ADSL Broadband Connection...20 Dial-up Connection...21 Internet Speed...21 Disconnecting from the Internet and Closing Internet Explorer...21 Adjusting your Internet Explorer Window...22 View Menu...23 Microsoft Internet Explorer Window...24 Title Bar...24 Control Menu Box...24 Pull Down Menu Bar...24 Toolbar...24 i
Address...24 Minimise, Restore and Close Buttons...25 Internet Explorer Icon...25 Links Bar...25 Web Page...25 Status Bar...25 Toolbar...25 Basic Internet Buttons...25 Explorer Bar Buttons...25 The Toolbar...26 The World Wide Web...27 Website Construction...28 Millbank Investments Ltd, NZ Training Website...29 Web Page Elements...30 Scroll Bars...30 Tabs...30 Drop Down Lists...30 Search Boxes...30 Advertisements and Pop up Windows...30 Expanding Menus...30 Interactive Areas...30 Video and Music...30 Moving around the Internet...31 Uniform/Universal Resource Locator (URL)...31 Parts of a Website...33 Hyperlinks...33 Print Preview...35 Page Setup Options...35 Printing a Web Page...36 Web Browsing...36 Getting Help...39 Adding a Website as a Favorite...40 Viewing your Favorites...41 Organising your Favorites...43 Renaming a Favorite...43 Deleting a Favorite - Notes...43 Creating a Folder for selected Favorites...43 Moving your Favorites into folders...44 Accessing a Favorite from a Folder...44 Links...44 Finding Text...45 History...46 Changing your Home page...47 Keyboard Shortcuts...47 Web Browser Error Messages...48 The Help Feature...49 Contents...49 Index...51 Search...52 [Help] Menu Items...53 Gathering Information from Websites...53 Copyright...53 Ownership...53 Fair Use...54 Commercialisation...54 Facts...54 How to avoid Copyright Issues...54 Use of Material...54 ii
Saving a Web Page as a File...55 Copying Data from a Web Page into a WordPad Document...56 Format Copied Data to a Report...56 Netiquette...57 Organisational Policies...57 Revision...59 Practice Assessment...60 Section Three - Ethics and Privacy, Freeware and Shareware, Viruses, Downloading Files, Searching the Internet Ethical Use of Data...62 Confidentiality...62 Individuals...62 Organisations...62 Privacy...62 The Privacy Act...62 Add-ons...63 Updates...63 Downloading...63 Downloading a File...64 File Formats...66 Common Files used on the Internet...66 PDF - Portable Document Format...66 Zip - Compressed File...67 Exe, bat - Executable Programs...67 Doc, txt - Documents...67 Searching the Internet...67 Search Engines...67 Country Specific Search Engines...67 Website Specific Search Engines...68 Global Search Engines...68 Meta Search Engines...68 Country Specific Searches...68 Searching by Category...69 Additional Searches...71 Global Search Engines...71 Google...71 Automatic and Queries...72 Search button...73 Yahoo!...74 Yahoo! Banner...74 Refining a Search...77 Basic Searches...77 Searching for Images, Sound, Video Clips...78 Saving a Search Report as a Printed Document...79 Advanced Searches...80 Domain Search...81 Using Multiple Search Engines...81 Boolean Search Techniques...82 Search Queries...84 Information Libraries...84 Working Offline...84 Evaluating Internet Information...85 Revision...87 Practice Assessment...88 iii
Section Four - Email Hotmail Email, Newsgroups Working with Electronic Mail...90 Advantages and Disadvantages...90 Email versus Standard Mail...91 Email Addresses...92 User Name...92 At...92 Domain Name...92 Organisation/Company...92 Country...92 Email Layout...93 Hints for Writing and Sending Email ( Netiquette )...94 Alternative Forms of Email Systems...94 ISP (Internet Service Provider)...94 Web-Based...94 Internal...94 Email Issues...95 Bounced and Non-delivered Email...95 SPAM...95 Zip Programs...95 Inability to view files...95 Security...96 Privacy...96 Viruses...96 What is Hotmail?...97 Hotmail Email...97 Starting Hotmail...97 Exiting the Hotmail Web Site - General Notes...99 Hotmail Web Site...99 Details...99 Sign Up for a Hotmail Address...99 Sign In to Read Email...99 Security Information...99 Terms of Use...99 Setting up a Hotmail Mail Box...100 Moving around in Hotmail...103 Sign In to Hotmail - General Notes...103 Checking for Email Messages...104 Reading an Email...104 Printing an Email...105 Creating a New Email...105 Spell Checking your Email...106 Rich Text-Editor...107 Signature...107 Setting up your Signature...107 Editing the Signature...108 Replying and Forwarding Emails...108 Replying to the Sender of an Email...109 Replying to All Recipients of an Email - General Notes...109 Replying to a Distribution List...109 Replying to an Email without displaying the Original Message General Notes...110 To Forward an Email...110 Selecting Emails...111 Deleting an Email...111 Searching for an Email...113 Emptying the Trash Can Folder...114 Attaching Files to an Email...114 iv
Downloading Attachments from an Email...115 Opening Attachments...116 Sending Copies and Blind Copies of Emails - General Notes...116 Sending a Copy of an Email...116 Sending a Blind Copy of an Email...117 Draft Emails...117 Saving an Email as a Draft to be Sent Later...117 Recalling a Draft Email, Editing and Saving/Sending...118 Sending Emails to Multiple Recipients...118 Saving an Email as a File...118 Printing an Email from the Sent Items folder...119 Contacts...119 Creating a Contact...119 Adding a Contact from an Email...119 Creating a Group of Users...120 Writing a Message to a Contact/Group...120 Changing Details of a Contact...120 Deleting a Contact...121 Printing the Details of a Contact...121 Adding a contact after sending an email...121 Working with Folders and Managing Messages...122 Creating a New Folder...122 Moving Emails into Folders...122 Sorting Emails...123 Managing Folders...123 Hotmail Options...125 Free Newsletters...125 Message Reply Settings...126 Alternative Email Options...127 Creating a Yahoo! Mail Address...127 Newsgroups...130 Definition...130 Other Names...130 Newsgroup Categories...130 Categories...130 Try Before you Start...131 Threads...131 Moderation...131 Newsgroup Etiquette...131 Using Newsgroups...132 Newsgroups on Google.com...132 Google Groups Window...133 Search for a Newsgroup...133 Activate Google Search...133 Usenet Discussion Groups...133 Advanced Search...133 Looking at Newsgroups...134 Viewing a Message...135 Threads...136 Searching for Newsgroups...136 Registering to Post Messages...137 Replying to a Newsgroup General Notes...139 Attachments...139 Printing Newsgroups...139 Searching for Newsgroups using Yahoo!...140 Revision...141 Practice Assessment...142 v
Appendix Outlook 2003...145 Elements in the Outlook Window...146 Navigation Pane...146 Reading Pane...146 Inbox...147 Checking for Messages...147 All Accounts...147 One Account...147 Setting up Mail Format...148 Creating a New Message...149 Setting a Priority...149 Spell Checking your Message...150 Sending a Message...150 Sending Copies, Blind Copies and Saving Email Messages...151 Sending an Email to Several People...151 Sending a Copy of an Email...151 Sending a Blind Copy of an Email...152 Saving a Message...152 Reading, Printing, Replying and Forwarding Messages...152 Email Icons...152 Reading a Message...153 Using Print Preview...153 Printing a Message...153 Replying to the Sender of a Message...153 Replying to a Distribution List...154 Replying to All Recipients of a Message...154 Replying to an Email without displaying the Original Message...154 Forwarding a Message...155 Deleting a Message...155 Selecting Messages...155 Emptying the Deleted Items Folder...155 Compressing files...156 To create a compressed (zipped) folder...156 To add files (or folders) to a compressed (zipped) folder...156 To open files from a compressed (zipped) folder...156 vi