European and national standardisation: UK case study example of BSI

European and national standardisation: UK case study example of BSI Volodymyr Yakubov Head of International Projects, BSI Senior Standardisation Expert, INOGATE 29 January 2013 Copyright 2012 BSI. All rights reserved. 1/29/2013

1. Who we are 2. How we can help your organization 3. What we do 4. Why you should trust BSI 3

Who we are BSI is the business standards company that helps organizations make excellence a habit, so they can Perform better Reduce risk Grow sustainably Over 65,000 clients in 150 countries worldwide, from globally recognised brands to small, local companies Founded in 1901, BSI were the world s first National Standards Body, a founding member of ISO and are responsible for shaping the majority of the world s most widely adopted standards, including ISO 9001, 14001 & 18001 We re a Royal Charter company, so we reinvest our profits back into our business and are customer focused, not driven by short-term shareholder demands BSI, a Royal Charter Company 4

BSI pioneered the development of the World s leading standards For over a century BSI has worked with industry to build consensus and develop standards of excellence Year British Standard ISO Standard 1987 BS 5750 ISO 9001 (Quality Management) 1992 BS 7750 ISO 14001 (Environmental Management) 1995 BS 7799 ISO/IEC 27001 (Information Security) 1996 BS 8800 OHSAS 18001 / AS/NZS 4801 (Occupational Health & Safety) 2000 BS 8600 ISO 10002 (Customer Satisfaction) 2002 BS 15000 ISO/IEC 20000 (IT Service Management) 2002 TS 16949 ISO/TS 16949 (Automotive) 2009 BS 16001 ISO 50001 (Energy Management) ISO EN BS 2009 BS 5750 (based) AS 9100 (Aerospace) 2012 BS 25999 ISO 22301 (Business Continuity) 2012 BS 8901 ISO 20121 (Sustainable Events) Publicly Available (PAS) Private/Consortia Corporate Technical Specifications 5

Our experience For over 100 years BSI has shaped standards of excellence adopted by organizations world-wide BSI began in 1901 with the 1 st meeting of the engineering Standards Committee, convened by John Wolfe-Barry, designer of London s Tower Bridge. In 1903 our Kitemark was registered and as such is one of the oldest Trustmarks still in use today. BSI was the first National Standards Body and a founding member of the International Organization for Standardization (ISO). During the last 100 years we ve shaped many of the worlds most important standards to enhance organizational performance ISO 9001 was based on BSI s BS 5750 and has become the world s most adopted standard. Furthermore, BSI shaped the original standards that led to: Information Security (ISO/IEC 27001) Environment Management (ISO 14001) Health & Safety (OHSAS 18000) Business Continuity (ISO 22301) BSI not only shapes standards for products and business processes. Our 3 rd Generation of Standards are centred around behaviour and values to help organizations reach their full potential through their people. Product Specifications 1900 1950 2000 6

Our global presence London Washington Hong Kong 58 offices worldwide 3 regional hubs in UK, US & Hong Kong Clients in 150 countries 7

Our people We support our clients with a global team of 2,500 people who: Have decades of experience across different sectors Understand the types of challenges your business will face Are constantly trained to make sure they re constantly up-to-date on new standards and processes Have seen how excellence can be achieved in many different types of industry & organization Know how to transfer our knowledge to your employees 9.25/10 is the average score of BSI assessors in our Global Client Satisfaction Survey 8

Our Board s industry expertise Sir David Brown Chairman Former Chairman of Motorola Ltd Fellow of the Royal Academy of Engineering Former President of the Federation of the Electronics Industry Former President of the Institution of Electrical Engineers First President of the Chartered Quality Institute John Regazzi PhD Non-executive Director Former CEO Elsevier Inc Keith Clarke Non-executive Director Former CEO WS Atkins PLC Former CEO Skanska UK Lucinda Riches Non-executive Director Former Board Member at UBS Investment Bank Dr Tom Gorrie Non-executive Director Former Corporate Vice President, Government Affairs and Policy, Johnson and Johnson Anthony Lea Non-executive Director Former Board Member Anglo American Group Chairman at Blackrock World Mining Trust Howard Kerr Chief Executive Former Chief Executive of Calor Group Ltd Craig Smith FCCA Group Finance Director Former director of listed companies in the professional services and healthcare sectors Dr Scott Steedman CBE FREng Standards Director Former director of major EPC and engineering consulting and design companies Tony Wales Company Secretary Former Group General Counsel & Company Secretary at The Economist Group and General Counsel at AOL International Board Advisor. Pat Chapman-Pincher Extensive board level experience in international public & private technology companies 9

Our financial stability Throughout challenging global market conditions, we have continued to remain financially strong Year on year growth over last decade Record levels of revenue in 2011 Zero debt Solid growth in each of our three regions >50% total revenue from outside UK 2,500 employees worldwide 2011 Revenue 244.9m +4% YOY 10

BSI Standards & Publishing Activities Facilitate standards development through a transparent, balanced consensus-based system Manage stakeholder representation from industry, government and consumers for standardization in Europe & internationally Support government s commitment with EU for standardization (98/34) Products and Services Formal ( Consensus ) standards Other content, technical/regulatory/foreign standards etc Electronic and web-based products Private ( Commissioned ) standards service Events and conferences International technical assistance projects BSI s Subscribing Membership and services Business information consultancy 11

BSI Standards & Publishing Total staff 300 Subscribing members c.15,000 Committee members c.10,000 Technical and Sub-committees c.1,200 Current projects c.7,000 Current British Standards c.33,000 Standards published per annum c.2,000 Total ISO/European secretariats held 187 12

BSI Technical Committees the players 13

BSI Standards & Publishing stakeholder engagement 14

BSI Standards & Publishing Committee Services 15

BS 0 supporting tool number one 16

Technical Committee website on BSI ecommittees platform 17

Draft review system 18

New proposals and suggestions for new standards 19

BSI Technical Committees natural gas GSE/33 Gas infrastructure (CEN/TC 234) GSE/25 Gas meters (CEN/TC 237) PTI/15 Analysis of gases (ISO/TC 158) Natural gas (ISO/TC 193) Analysis of natural gas (ISO/TC 193/SC 1) Upstream area (ISO/TC 193/SC 3) Biogas (ISO/TC 255) Petroleum products, lubricants and related products(cen/tc 19) Project Committee - Natural gas and biomethane for use in transport and biomethane for injection in the natural gas grid Structure (PC 408) PTI/2 Petroleum products, lubricants and related products(cen/tc 19) PTI/13 Petroleum products, lubricants and related products(cen/tc 19) 20

BSI Technical Committees electricity GEL/1 Terminology (IEC/TC 1) GEL/8 Systems aspects for electrical energy supply (IEC/TC 8) PEL/11 Overhead lines (IEC/TC 11) PEL/23 Plugs, sockets and switches (IEC/SC 23B, IEC/SC 23C, IEC/SC 23H) PEL/57 Power systems management and associated information exchange (IEC/TC 57) PEL/13 Electrical energy measurement, tariff- and load control (IEC/TC 13) GEL/82 Solar photovoltaic energy systems (IEC/TC 82) PEL/88 Wind turbines (IEC/TC 88) 21

BSI NSB, Standards & Publishing The knowledge business stream has 3 interlinked constituent parts: The UK NSB, covering all business sectors for national, European and International Standards policy, strategy & development, A leading Standards developer of national and international products, A publishing business centred on Standards. The Standards business also manages the Subscribing Membership as required by the provisions of BSI s Royal Charter and Bye Laws. Copyright 2012 BSI. All rights reserved. 22

BSI NSB, Standards & Publishing the journey ahead Today, we are A prestigious NSB, with Respected NSB Standards making capability, but Document and print centric Using third party channels, Committee based, and Known to a limited few. Tomorrow we will be Leading engagement for the BSI Group, An indispensible business partner supporting innovation & growth, A Standards Maker led by core markets (both proprietary & NSB), Customer workflow & digital information centric, offering a Knowledge management and collaboration tools service direct to customers, and Online community based and known to all. Copyright 2012 BSI. All rights reserved. 23

BSI Standards & Publishing Engagement Business streams Standards making Knowledge sales Building an end to end business model 24

Why does BSI engage with UK Government? Because standards can support public policy needs: Trade Better regulation / self-regulation / co-regulation Innovation Health and safety Promote responsibility from within business community Promote a new way of thinking / behaving BSI Royal Charter and MoU: one role of standards is to support HMG policy 25

What does BSI do to engage with UK Government? Structured and planned AND reactive, ad hoc Thought leadership position Bilateral meetings Horizontal actions regarding the use of standardisation to support public policy 98/34 European Directive BSI supports government s commitment with EU for standardisation 26

BSI relationship with UK Government Our line ministry is Department for Business, Innovation & Skills (BIS) Led via BIS s Innovation Delivery Team Taking Standardisation Forward committee: crossdepartment/agency interests in standardisation Standards Policy & Strategy Committee (SPSC): BSI governance body with BIS representation Alternatives to Regulation forum of the Better Regulation Executive UK innovation infrastructure: BIS focus on BSI with UKAS, metrology, patents/ip, NESTA, Design Council, Technology Strategy Board and Research Councils 27

How we help organizations... 28

Helping organizations perform better and maximize operating efficiencies Our business growth standards can help you achieve: More efficient ways of working Better cost control Faster and more effective implementation of working practices Standards are flexible and scalable to your business from SME s to multi-nationals Independent research proves standards get results, driving revenue up and costs down 29

IT Service Management Complaints Management Product Certification Asset Management Performance Portfolio Quality Management Customer Satisfaction Monitoring what you do + Identifying ways you can improve + Involving your employees in all your processes + Driving up quality in what you do = Integrated Management Systems Project Management Collaborative Relationships Organizations working at maximum efficiency Copyright 2012 BSI. All rights reserved. 30

Helping organizations reduce risk to protect brand reputation BSI s risk based solutions are designed to help organizations: Mitigate risk Improve business resilience Meet customer requirements Fulfill regulatory and statutory obligations Our solutions help build stakeholder confidence and create more resilient organizations so they continue to operate whatever the incident or crisis 31

Helping organizations save money, energy and the environment Our standards can help you by: Identifying the business impact on the environment and community Understanding relevant legislation Implementing robust policies to improve resource efficiency Providing a framework, whatever your size, sector or location to drive costs down, whilst improving your reputation and meeting your CSR goals. 33

Providing a framework for sustainability + Delivering environmental benefits + Contributing to economic and social development + Improving resource efficiency = Helping you benefit from significant cost savings Copyright 2012 BSI. All rights reserved. 34

What we do... 35

BSI helps organizations embed excellence and reap the benefits Shape Together with independent experts we shape the standards of excellence across products, processes and business potential We share our standards in the format you need, from paper to interactive digital content Share Embed Our trainers transfer the knowledge your people need to embed our standards into your organization Our assessors understand your business and give you proven ways of measuring excellence, so you can promote it confidently Assess Support We support you with the knowledge and tools you need to recognize excellence and continually improve 36

Shaping standards for the issues of today and tomorrow BSI originated the majority of the most widely used and implemented international standards, including: Quality Management (ISO 9001) Information Security (ISO/IEC 27001) Health & Safety (OHSAS 18000) Environment Management (ISO 14001) Business Continuity (ISO 22301) We offer an open transparent consensus process for standards making either at national and international level or at the less formal private and industry sponsored level Over 30,000 current standards in portfolio and over 2,500 published each year Shape Share Embed BSI has over 100 years experience in developing standards together with panels of experts from Business Government bodies Trade associations Consumer groups Assess Support 37

Why you should trust BSI... 38

Some of BSI s most recognized clients 39