The Right Technology. Right Away. Adobe Purchase Authorization System Guide to using CDW s Adobe Pro Site www.cdw.com/adobepro Last update January 2008
Place an order... pages 03-21 Track an order... pages 22-26 Additional information... pages 27-34
3 Place an order
4 Welcome to Adobe s Premiere Computer Hardware and peripherals ordering site. For your benefit, CDW and Adobe s procurement team have developed a dynamic ordering website just for you, the customer. Please visit www.cdw.com/adobepro To assist you with your onscreen viewing this document includes navigation buttons and hyperlinks. All references to Web sites and/or e-mail addresses are live links just click the link.
To start the process please visit www.cdw.com/adobepro 5 To begin, please click on the LOGIN button located in the upper right-hand corner of www.cdw.com/adobepro as shown in this example. Please note www.cdw.com, is a separate web site and should you use your login at www.cdw.com you will receive an error message. If at any point, you have any questions please contact your CDW inside account team using the information below. E-mail: brentandcheri@cdw.com Phone: 888.619.4239
Adobe Purchase Authorization System Guide to Using CDW s Adobe Pro site 6 At the LOGIN page, please type your username and password. Your username is your Cost Center followed by the first part of your e-mail. For example: 100459janedoe If you are having trouble remembering your password please contact Brent or Cheri and they will reset.
Adobe Purchase Authorization System Guide to Using CDW s Adobe Pro site 7 Each Cost Center will require a LOGIN. If you need an additional login, please fill the live pdf under Login Access Request Form Login Access Request Form Your username and password will be sent to you in an e-mail.
Adobe Purchase Authorization System Guide to Using CDW s Adobe Pro site 8 Adobe s procurement and IT department have assembled a selection of standard equipment for which Adobe employees are advised to order. Please note that many orders are subject to a routing and approval process. Orders that contain non-standard item will require IS approval.
Adobe Purchase Authorization System Guide to Using CDW s Adobe Pro site 9 To start, simply select the type of item that you would like to order. Once the category is selected you will be brought to a page containing the Adobe standard. In this example, Lenovo laptops is the selection. These standards are the same as listed on the Adobe intranet site. You have the choice to order the bundled product or the stand-alone.
Adobe Purchase Authorization System Guide to Using CDW s Adobe Pro site 10 Purchasing highly encourages you to select suggested bundles for your purchase. Once the bundle is selected, all the items will be clearly displayed. To obtain detailed information on any of the items, click the hyperlink of the name. In the example shown, click ThinkPad X61s to get more details.
Adobe Purchase Authorization System Guide to Using CDW s Adobe Pro site 11 After you click on the hyperlink, you will see the overview and pricing details of the item. The Customer Specific refers to the standard that Adobe has selected and negotiated price contracts with CDW please note the substantial cost savings versus the CDW extranet pricing.
Adobe Purchase Authorization System Guide to Using CDW s Adobe Pro site 12 When selecting a bundle, please note that if something is removed it may be added back to the order by the procurement department. These bundles are put in place as standard bundles for CPU orders. Now CLICK on the Add to Cart button.
Adobe Purchase Authorization System Guide to Using CDW s Adobe Pro site 13 Remove or Add an item Ability to change quantity Use standard checkout I now have items in my Shopping Cart. If you change the quantity of the items in your cart, you will need to click the update cart button. At this point, I can choose to continue shopping or checkout using Standard Checkout.
Adobe Purchase Authorization System Guide to Using CDW s Adobe Pro site 14 On this page, you choose where you want the order to be shipped. You can choose from the drop down menu or add a new address in the New Shipping Address section.
Adobe Purchase Authorization System Guide to Using CDW s Adobe Pro site 15 Please indicate who the package should be delivered to You can put multiple e-mail addresses in the e-mail box by separating it with a semi-colon The order status will be sent to the e-mail provided. You must place a separate order for each Ship To location.
Adobe Purchase Authorization System Guide to Using CDW s Adobe Pro site 16 Screen shot of the Drop Down menu. If you want CDW to hold your order for one complete shipment then, click this box. If an order needs to be rushed, please contact the procurement department as well as your CDW account team.
Adobe Purchase Authorization System Guide to Using CDW s Adobe Pro site 17 If your order requires a PO number, one will be sent to CDW from Adobe Adobe has moved to a Ghost Card account. Entering in P-card information is not necessary. Please select I would like to phone in my payment information. Purchase Authorization Comments: please indicate the reason for your purchase to be reviewed by your cost center manager. Note that these comments will not appear outside of the approval process. Customer notes: this area is to be used as a reminder to yourself on who the order is for. These comments will appear on the bottom of the packing slip as well as the Order Status Page. PAS comments read carefully You do not actually have to phone in your information. Your account team will determine the correct payment method.
Adobe Purchase Authorization System Guide to Using CDW s Adobe Pro site 18 Please review for accuracy. Then click on place order button.
Adobe Purchase Authorization System Guide to Using CDW s Adobe Pro site 19 Once the order is placed the system will assign an order number as shown below.
Adobe Purchase Authorization System Guide to Using CDW s Adobe Pro site 20 When you have successfully submitted your order you will see a page similar to the one shown here. All orders will route for approval. If your order is changed and/or denied you will be notified. Allow 12 hours for the approval process. Once you place your order you will be brought back to this page. To get back to the Adobe Standards page, simply click the CDW logo in the upper left-hand corner of the page this will take you back to the Adobe Premier landing site.
Adobe Purchase Authorization System Guide to Using CDW s Adobe Pro site 21 To return to the main Welcome Site just click the hyperlink Home on any of the Adobe Pro standard pages.
22 Track an order
Adobe Purchase Authorization System Guide to Using CDW s Adobe Pro site 23 The My Account tab will supply you with account information such as order status. From the Adobe home page click the My Account tab. From the My Account tab under order center click on order status. My Account tab For order details, you can either click the hyperlink of the order or use the search functionality. If the order indicates that all items have shipped then the order has fully shipped. Please note that order status is separated out per cost center
Adobe Purchase Authorization System Guide to Using CDW s Adobe Pro site 24 Order status page Once in your order any comments included in the comments section during the checkout process will be included in the order.
Adobe Purchase Authorization System Guide to Using CDW s Adobe Pro site 25 If your order shows a status of back ordered the expected shipment date will be indicated
Adobe Purchase Authorization System Guide to Using CDW s Adobe Pro site 26 Tracking information can be located by clicking on the invoice number. By clicking on the hyperlink of the tracking number you will be brought directly to the FedEx site which will indicate information such as where your package is and who signed for it. From this page you may also request a reprint of the packing slip. The customer comments will also be indicated on the packing slip.
27 Additional information
Adobe Purchase Authorization System Guide to Using CDW s Adobe Pro site 28 The top portion of the PC Desktops page offers helpful information on how to request a Dell BTO. Please follow the below additional instructions.
Adobe Purchase Authorization System Guide to Using CDW s Adobe Pro site 29 The top portion of each page will have additional information from your procurement and IT department. In this example, it shows you that there is a delay in shipping the Apple MacBook Pro.
Adobe Purchase Authorization System Guide to Using CDW s Adobe Pro site 30 There are a number of ways to search for product on the CDW web site. All of the items your IT department has set as standards will be located in the standards catalogue. All non-standard items will be located in the non-standard catalogue. Another way to search the CDW web site is by using the Product Finders feature. This will allow you to easily find such items as memory, batteries, ink and toner. In this example we will show you how to find ink for a Xerox 3500n printer. Just click on the Ink and toner
Adobe Purchase Authorization System Guide to Using CDW s Adobe Pro site 31 From here, click on the Xerox printers
Adobe Purchase Authorization System Guide to Using CDW s Adobe Pro site 32
Adobe Purchase Authorization System Guide to Using CDW s Adobe Pro site 33 The 3500N is in the Phaser family
Adobe Purchase Authorization System Guide to Using CDW s Adobe Pro site 34 These are the accessories for the 3500N Xerox printer. You can also see these items listed under the accessories tab.
Thank you for using the guide to using CDW s Adobe Purchase Authorization System. If you have any questions or need further assistance, please contact your CDW Account Team or Adobe s Procurement Department. Happy Shopping! This document was created using Adobe InDesign CS3