AFCEA BELVOIR Industry Day Joint Service Provider Overview Victor O. Shirley Chief of Staff Joint Service Provider April 4, 2018 UNCLASSIFIED
Agenda JSP Background/History Service to DoD Headquarters Mission FY16-17 Op Plan Achievements Major Efforts Way Ahead UNCLASSIFIED 2
JSP Two-Year History BACKGROUND 01 May 2015 DSD directed alignment of IT services in the Pentagon and NCR under a single joint service provider. 01 Oct 2017 JSP became a Field Service Activity under DISA OPCON. DECISION RATIONALE Costly and duplicative IT Services, Service Providers and IT Infrastructures supporting OSD, OSD Components, Defense Agencies/Field Activities, Joint Staff, and DoD IG, in the Pentagon and NCR. Leadership lacked end-to-end network, security posture and IT investment visibility within the Pentagon and the NCR. No detailed authoritative source or cost accounting structure to break down IT costs for leadership decision making. BENEFITS DoD realized $122M in FYDP (FY18-22) savings from the merger of 43 legacy IT organizations. Consolidation Efficiencies Total JSP Reductions (FY17 21): $354.3M JSP Onboarding Reductions (MHA + 20% Reductions): $232M IT Consolidation Efficiencies: $122M (FY18 22) FY17 RMD JSP consolidation saved $30.7M in FY2016 UNCLASSIFIED 3
Service to the DoD Headquarters Enable. Every. Mission. UNCLASSIFIED 4
Mission Operate Innovate Defend Supports 35,000 customers and more than 75,000 assets Optimizing more than $1B in IT infrastructure Defending against thousands of potential threats each minute Provides 80+ standard IT services to DoD HQ Migrating core IT services to the cloud Monitoring more than 30,000 security controls Maintains 137 mission apps and 9.5 PBs of data storage $ $ Returning $354.3M in savings to the Department Resolving several hundred security incidents each month UNCLASSIFIED 5
FY16-17 Operational Plan Achievements GOAL 1: Focus on Customers GOAL 2: Deliver Integrated IT Svcs GOAL 3: Transform for Efficiency GOAL 4: Defend the Enterprise JP8 BRC Developed Consolidated Cost Model for JSP services to include WiFi, Virtual Desktop Infrastructure, Installation Processing Node hosting, Public facing DMZ costs, and Remedy 9 upgrade. Published first ever Products & Services Catalog with transparent pricing data for DoD supported organizations. Effectively consolidated JSP Telecommunication Services, and gained efficiencies via a JSP led contract oversight exercise for the ADCON Army and ADCON WHS integrated wireless. Exceeded DEPSECDEF FY16 savings target of $14M for a total of $23M 50% higher than expected. FY17 booked $8.7M savings and $3.0M cost avoidance. Project $18.5M savings FY19 23 Consolidated 60% of 499 contracts from IOC Gained efficiencies and optimized defenses by consolidating the Active and Passive Cyber Security contracts, ultimately collapsing and strengthening JSP s expertise and improving the Pentagon s cyber security posture. JP2 CND Onboarded Joint Staff into the JSP cyber security baseline; HQDA complete 3Q/FY18 streamlined to one Joint Network w/ DCO IDM. Achieved ATO for JSP WIN and DMZ, the first effort of its kind in the Pentagon. Actively migrating Pentagon to DoD / JRSS IOC expected 3Q/FY18 Consolidated and standardized the enterprise firewall process. Delivered centralized end point security capability, providing the cornerstone for accreditations by all JSP serviced customers. Realized annual savings of $3M by using expanded capability of current equipment, increasing efficiencies by upgrading the NAP stacks to 3.2GB, vice 10 GB; Setting the stage for migration to the Joint Regional Security Stack. Successfully passed DISA CND score of commendable; Conducted 14 SAV inspections in NCR/mitigated critical findings. Identified & removed non compliant customer websites from DoD whitelist & developed POA&Ms to secure all public facing websites in a DoD DMZ. JP3 SDC Achieved high customer incident surveys score of 4.9/5. Exceeded SLA targets for DCIN, backups, and other systems. Migrated 6,000 Joint Staff users from JSINS/JSINU to User Domain. Stood up and operationalized the JNOSC. Installed and accredited over 800 WiFi access points at the Pentagon to deliver modernized capabilities. Successfully overhauled C&A and continual process improvement programs for IOC. Realized a savings of $500K by reducing 1,024 non critical assets on the Brocade Network Subscription Contract. Deployed the public DMZ platform for commercially hosted web sites. Build, deployed, and accredited, and met USCC Fragged DMZ compliance criteria Modernized Pentagon VoIP; sunset two legacy phone systems in last 12+ months JP5 ACES Rationalized service components of all legacy organizations, ultimately, resulting in the JSP Product & Service Catalog (P&SC). Integrated legacy CPIC processes to enable actionable FY17 decision making. Conducted >100 formal tests of Enterprise systems Developed WIN 10 strategy and that eliminated defects increasing efficiencies and savings. Engineered WAN/LAN critical connectivity to NCR to include Mark Center, Ft Belvoir, Hoffman Blvd decommissioning improving NCR connectivity implemented critical changes for over 40,000 endpoints. COA 13 Feb 18, over 98% complete with all DoD NCR WIN 10 deployments / NIPR / SIPR will meet SECDEF WIN 10 mandate 2Q/FY18 Maintained high levels of compliance by completing 13 formal security evaluations for Port Security, Remote Access Tools, and Remote Security Monitoring. UNCLASSIFIED 6
FY 2018 Major Efforts Windows 10 Migration Joint Regional Security Stack Asset Accountability 4th Estate Onboarding Pentagon Wi Fi Full Operating Capacity (FOC) Complete DMZ Complete VOIP Complete Major Contract Consolidations (60% Completed in 18 mos.) Cyber Security UNCLASSIFIED 7
JSP Way Ahead FY 2018 - FY 2022 JSP S ROBUST, DIVERSE, RESILIENT, AND PROTECTED IT ENVIRONMENT ENABLES DOD NCR OPERATIONS UNCLASSIFIED / FOUO End User Support Message & Directory Services Voice Infra. Services Video Content Network Access Services Cyber Security Storage Services IT Service Mgmt. Application & Hosting IT Acquisition Infrastructure as a Service (IaaS) hosting End-to-end monitoring Next Generation VoIP & Office Automation Windows 10 Tablets & Mobile Computing Wi-Fi Soft Client VTC Software Defined Everything JSP IS POSITIONED TO MEET THE EVER-CHANGING NEEDS OF THE EMERGING TECHNOLOGY ENVIRONMENT UNCLASSIFIED 8
DEFENSE INFORMATION SYSTEMS AGENCY The IT Combat Support Agency www.disa.mil /USDISA @USDISA UNCLASSIFIED 9