Cisco Spark Hybrid Media Service

BRKCOL-1120 Cisco Spark Hybrid Media Service Richard Murphy Technical Marketing Engineer ricmurph@cisco.com

Abstract Cisco Spark is a constantly evolving cloud platform with innovation happening in the cloud and on the Cisco Spark app. Have you ever thought about the communication path and the impact it has on your network? Presently all point to point and multipoint calls will meet in the cloud increasing your Internet bandwidth requirements. How would you like to alleviate this problem by having meetings on premise? This session is designed to be an introductory session on the new Cisco Spark Hybrid Media Service. It will discuss a brief overview of Cisco Spark. What is the Hybrid Media Node and why do I need it in my organization? What are the requirements for installation, installation procedure, configuration and management in your organization? What are architecture considerations for adding Hybrid Media Service and general call flows involving the Hybrid Media Node. BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 3

Cisco Spark How Questions? Use Cisco Spark to communicate with the speaker after the session 1. Find this session in the Cisco Live Mobile App 2. Click Join the Discussion 3. Install Spark or go directly to the space 4. Enter messages/questions in the space cs.co/ciscolivebot#brkcol-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public

Fun Fact for Today Birthday Sources https://todayinsci.com/1/1_30.htm Douglas Carl Engelbart was an American electrical engineer and inventor who invented the computer mouse, which he developed in the 1960s and patented 17 Nov 1970. For input, he also collaborated in the invention of joystick, track ball and light pen devices. It was part of his larger work developing a computer graphical user interface (as opposed to merely keyboard input and text display). This involved a multiple window display, and the ability to display not only text, but also images, audio, video in a single document. After earning his Ph.D. (1955), he joined the Stanford Research Institute (SRI). There, he also worked on ARPANET. By 9 Dec 1968, at a computer conference, he conducted the world's first video conference, multiple window display, as well as collaboration online, and his mouse device for input. Further research was done at Xerox. https://web.stanford.edu/dept/sul/library/extra4/s loan/mousesite/archive/patent/mousepatent.pdf https://www.thoughtco.com/history-ofthe-computer-mouse-1991664 BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public

Agenda Problem Installation requirements and process Media Node Discovery SIP endpoint and WebEx support Design Considerations Reports Questions

Hybrid Services Confusing name Hybrid Services Hybrid Call Service Call Service Aware Call Service Connect Hybrid Calendar Service BRKCOL-2607 Understanding Cloud and Hybrid Cloud Collaboration Deployment Wednesday, Jan 31, 09:00 a.m. - 11:00 a.m Hybrid Media Services Hybrid Media Node Hybrid Directory Service Software loaded on a Domain Controller Cisco Spark Cisco Spark Existing Services BRKCOL-1120 Add cloud Services to on premises 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 7

Meetings Why would we do this? Part of the Cisco Spark design. Allows for advance services delivered from the cloud. Moving the video calls between devices Scalability of meetings Wireless screen sharing White boarding Cisco Spark Assistant Cisco Spark App Cisco Spark App Signaling Media BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 8

Hybrid Media Service Internal Problem 1:1 meetings use a cloud resource to meet Multiparty meetings use a cloud resource to meet Signaling and media go to and from the cloud Increased bandwidth requirement for the Internet with adoption of Cisco Spark Meetings Cisco Spark App Cisco Spark Room Device 1.5 MB 3 MB 1.5 MB Internet Cisco Spark App Solution Cisco Hybrid Media Service Cisco Spark App Cisco Spark App BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 9

Hybrid Media Service What is it? Internet A little piece of our cloud on your premises Cisco cloud meeting capabilities packaged in a software image for on premises deployment Hybrid Media Node Ability to provide local media processing on the corporate network. Customers can deploy media nodes across multiple locations, optimizing media quality within a location and bandwidth across locations Corporate Network Automatic overflow from on-premises media node to cloud nodes Automatic upgrades of media nodes Single pane of glass for management, resource monitoring and usage metrics Hybrid Media Node Hybrid Media Node BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 10

Architecture Hybrid Media Services Unified CM Expressway-C Expressway-E Internet OR Hybrid Media Node Hybrid Media Node BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 11

Hardware and Software Options Full version of software: Cisco Multiparty Media 410v server 48vCPUs 60GB main memory 250GB local hard disk space Cisco Meeting Server 1000 72vCPUs 60GB main memory 250GB local hard disk space Specifications-based Configuration: 46vCPUs 60GB main memory 250GB local hard disk space 2.6GHz Intel Xeon E52600v3 or later processor Demo version of software: For proof of concepts or internal labs 90 day trial Hardware Requirements 12 vcpus 2.0 Ghz processor higher 8 GB main memory 20 GB local hard disk space No TAC support Can not be upgraded to full version Common Requirements of both versions: VMware ESXi 6 and vsphere 6 or later 2 vcpus needed Hyperthreading enabled Hybrid Media Node CMS1000 hardware PID CMS1K-SW-HMN BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 12

Where to get the software? Cisco Spark Control Hub Services - > Hybrid Media -> Settings Availability Anywhere the Cisco Spark app is available. cs.co/geos BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 13

Licensing requirements Included in any A-SPK M3/C3 and Shared Meetings paid Cisco Spark subscription, along with A-WX Employee Count, Active User, Name User offers. If you are a GRA or GPL WebEx customer and want to enable Hybrid Media Service, contact your customer success manager (CSM) or partner. SKU A-SPK-NU-M3 A-SPK-NU-C3 A-SPK-EMP-C3 A-SPK-EMP-M3 https://www.cisco.com/go/hybridservices-media A-SPK-AU-CLDMT- M3 A-SPK-SH-CLD-SMP Cisco Spark Service Business Messaging and Advanced Meetings Cloud Calling, Business Messaging, Basic Meetings, and Advanced Meetings Cisco Spark Flex Plan Employee Count C3 Cisco Spark Flex Plan Employee Count M3 Cisco Spark Flex Plan Active User Cloud Shared Meetings A-WX-EC-EE-1k Employee Count Cisco Spark Meet (with Enterprise Edition 1,000) A-WX-EC-MTGS-1K Employee Count Cisco Spark Meet (with Meeting Center 1,000) A-WX-AU-EE-1K Active User Cisco Spark Meet (with Enterprise Edition 1,000) A-WX-AU-MTGS-1K Active User Cisco Spark Meet (with Meeting Center 1,000) A-WX-NU-EE-200 Named User Cisco Spark Meet (with Enterprise Edition 200) A-WX-NU-EE-1K Named User Cisco Spark Meet (with Enterprise Edition 1,000) A-WX-NU-MTGS-25 Named User Cisco Spark Meet (with Meeting Center 25) A-WX-NU-MTGS-200 Named User Cisco Spark Meet (with Meeting Center 200) BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 14

Architecture Hybrid Media Service Option 1 Internal DMZ Cisco Spark App Internet Cisco Spark Room Device Hybrid Media Node Cloud Media Node Cisco Spark App Internal installation considerations: All media for internal participants stay internal Placed with other collaboration devices Single connection per conference to the cloud media node BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 15

Architecture Hybrid Media Service Option 2 Internal DMZ Cisco Spark App Internet Cisco Spark Room Device Cisco Spark App Hybrid Media Node Cloud Media Node DMZ installation considerations: External media does not traverse the internal network All media for internal participants goes to the DMZ. Security policy does not all Cisco Spark ports to be opened outbound for media directly to the Internet BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 16

Media Ports to Hybrid Media Node Purpose Source Destination Source IP Source Port Transport Protocol Calling to meeting Cascade Cascade Apps (Cisco Spark mobile, web and desktop apps) Cisco Spark room, desk, or board device Hybrid Media Node Hybrid Media Node Hybrid Media Node Cisco Collaboration Cloud Hybrid Media Node As required Any UDP and TCP (Used by the Cisco Spark app) SRTP (Any) As required As required 34000 34999 UDP, SRTP (Any)** 34000 34999 UDP, SRTP (Any) Destination IP Destination Port Any 5004, 5006 Any 5004 Any 5004, 5006 Port 5006 is only used with on premises Hybrid Media Nodes media connections. Introduced 5 th of January 2018 with software upgrade Port 5004 is used for all cloud media and on premises Hybrid Media Nodes. https://www.cisco.com/go/hybrid-services-media BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 17

Release information https://collaborationhelp.cisco.com/article/en-us/jgobq2 Preferred Architecture for Cisco Spark Hybrid Services, CVD https://www.cisco.com/c/en/us/td/docs/sol utions/cvd/collaboration/hybrid/12x/hybc vd/intro.html January 19, 2018 In an upcoming release, Hybrid Media Nodes will conform to recommended quality of service (QoS) best practices for Cisco Spark. BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 18

Upcoming Port Changes Source IP Address Destination IP Address Source UDP Ports Destination UDP Ports Recommended DSCP Media Type Cisco Spark Clients Hybrid Media Node (HMN) 52000-52299 5004, 5006 EF STUN Audio Clients/endpoints Collaboration Cloud 52000-52099 5004 EF Audio Collaboration Cloud Clients/endpoints 5004 52000-52099 EF Audio Clients/endpoints Hybrid Media Node (HMN) 52000-52099 52500-62999 EF Audio Hybrid Media Node (HMN) Clients/endpoints 52500-62999 52000-52099 EF Audio Hybrid Media Node (HMN) Collaboration Cloud 52500-62999 5004 EF Audio Collaboration Cloud Hybrid Media Node (HMN) 5004 52500-62999 EF Audio Video Clients/endpoints Collaboration Cloud 52100-52299 5004 AF41 Video Collaboration Cloud Clients/endpoints 5004 52100-52299 AF41 Video Clients/endpoints Hybrid Media Node (HMN) 52100-52299 63000-65500 AF41 Video Hybrid Media Node (HMN) Clients/endpoints 63000-65500 52100-52299 AF41 Video Hybrid Media Node (HMN) Collaboration Cloud 63000-65500 5004 AF41 Video Collaboration Cloud Hybrid Media Node (HMN) 5004 63000-65500 AF41 Video BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 19

Installation Process

Media Node Registration 1. Registration process starts from management portal by adding a new node 2. Redirects to Hybrid Media Node 3. Hybrid Media Node runs tests (device, connectivity checks) Install software on premise hardware Add new media node to organization Utilize local media node for meetings 4. Customer admin gives permission to register the device 5. Redirect back to Hybrid Media Node with an encrypted token 6. Hybrid Media Node checks account represented by the token for correct rights 7. Hybrid Media Node uses the token to create a unique machine account 8. Hybrid Media Node uses the machine account to register to organization 9. Registration is complete Configure password and network parameters Authenticate node to organization BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 21

Demo of installation

Hybrid Media Node Discovery Scenario 1

Scenario 1 Registration Corporate network- Spain Internet Cloud1 Cloud2 Madrid1 Madrid2 Cisco Spark app and room device register to their organization Cisco Collaboration Cloud responds with the clusters available for the users Cluster - Madrid 1. Node Madrid1 2. Node Madrid2 Cluster - Cloud 1. Node Cloud1 2. Node Cloud2 BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 31

Scenario 1 Reachability Test Corporate network- Spain Internet Cloud1 Cloud2 Madrid1 Madrid2 Note: Checks are performed: a) At startup of the Cisco Spark app b) Network change event c) Cache expiration (2 hours) Cisco Spark app and room devices do reachability tests to the media nodes. Cisco Spark app and room devices sends results to the cloud at call start. Cluster - Madrid 1. Node Madrid1 (RTD = 10) 2. Node Madrid2 (RTD = 11) Cluster - Cloud 1. Node Cloud1 (RTD = 250) 2. Node Cloud2 (RTD = 200) BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 32

Scenario 1 Meeting Corporate network- Spain Internet Cloud1 Cloud2 Madrid1 Madrid2 Cisco Spark app and room devices connect to a media node Media node Madrid1 hosts the meeting If additional participants join later, they follow the same process BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 33

Scenario 1 Meeting with Overflow Corporate network- Spain Internet Full Full Cloud1 Cloud2 Madrid1 Madrid2 Cisco Spark app and room devices connect to a media node Media node Madrid1 hosts the meeting If additional participants join later, they follow the same process Madrid 1 and Madrid 2 are full Overflow to the cloud and automatic cascade is created BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 34

Hybrid Media Node Discovery Scenario 2

Scenario 2 Registration Corporate network- Spain Internet Cloud1 Cloud2 Madrid1 Madrid2 Cisco Spark app and room devices register to their organization Cisco Collaboration Cloud responds with the clusters available for the users Mobile Home Office Cluster - Madrid 1. Node Madrid1 2. Node Madrid2 Cluster - Cloud 1. Node Cloud1 2. Node Cloud2 BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 36

Scenario 2 Reachability Test Corporate network- Spain Internet Cloud1 Cloud2 Madrid1 Madrid2 Cisco Spark app and room devices do reachability tests to nodes. Cisco Spark app and room devices sends results to the cloud at call start. Mobile Home Office Cluster - Madrid 1. Node Madrid1 (RTD = 10) 2. Node Madrid2 (RTD = 11) Cluster - Cloud 1. Node Cloud1 (RTD = 250) 2. Node Cloud2 (RTD = 200) BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 37

Scenario 2 Meeting Corporate network- Spain Internet Cloud1 Cloud2 Madrid1 Madrid2 Cisco Spark app and room devices connect to a media node Media node Madrid1 hosts a meeting for the corporate users Media node Cloud 2 hosts a meeting for remote users Mobile Home Office Media node Madrid1 cascades automatically to media node Cloud2 to create the meeting for all participants BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 38

Points to remember 1. App or device ask Cisco Collaboration Cloud for media clusters to use 2. Response gives media clusters and nodes within the cluster to test 3. App and devices test reachability and RTD to the nodes 4. Reports information to the cloud a meeting start. 5. Cisco Collaboration Cloud tells the device or app where the meeting is hosted. Clusters to use? Your clusters: Cloud + in your Org? Reach and RTD test Corporate LAN Cluster HQ Reach + RTD info Meeting location? BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 39

New Enhancements to Hybrid Media Node January 5 th, 2018 Update

Cisco Spark Hybrid Media Service Previous functionality Cascade Link Corporate Network Hybrid Media Node Cisco Collaboration Cloud Cisco Spark registered devices and Cisco Spark app Overflow: Cisco Spark registered devices, Cisco Spark app BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 41

Cisco Spark Hybrid Media Service New functionality in red Cascade Link Corporate Network Hybrid Media Node Cisco Collaboration Cloud Cisco WebEx, Cisco Spark app, or Skype for Business Overflow: standards based SIP endpoints and standards based SIP clients Cisco Spark registered devices and Cisco Spark app Cisco Spark registered devices, and any standard based SIP/H.323 endpoints Overflow: Cisco Spark registered devices, Cisco Spark app On-premise registered Cisco and 3rd-party standards based SIP endpoints and standards based SIP clients BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 42

New Connectivity Unified Communications Manager HMN = Hybrid Media Node Cisco Collaboration Cloud Unified CM HMN SIP Trunk Meeting Supported CUCM version 10.5(2)SU5 or higher Requires new HMN software Must meet proper hardware requirements to install the software Updated automatically, if you have a previously operational HMN BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 43

Unified CM Configuration SIP Profile Create a SIP Profile for HMN Modify Early Offer Support to Best Effort (no MTP inserted) Make sure SIP Options Ping is Enabled (default setting) BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 44

Unified CM Configuration SIP Trunk Security Profile Create a new SIP Trunk Security Profile Add appropriate name and description Use default settings BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 45

Unified CM Configuration SIP Trunk Create a new SIP Trunk Name the trunk IPv4 or FQDN of HMN Port 5060 only supported Max 16 IP addresses Add HMN SIP Trunk Security Profile Add HMN SIP Profile BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 46

Cisco Spark Space meeting Ability for non Cisco Spark devices to enter a Cisco Spark Space Use the Meeting tab to view URI Only available for 25 person meetings 1122334455@meet.ciscospark.com BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 47

Unified CM Configuration SIP Route Pattern SIP route pattern for customer WebEx domain sitename.webex.com SIP route pattern to WebEx domain *.webex.com SIP route pattern for Cisco Spark Space meeting meet.ciscospark.com BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 48

SIP Dial-in Flow to HMN (Scenario 1) 123@ucdemolab.webex.com UCM 123@meet.ciscospark.com Ucdemolab = WebEx sitename Signaling Media EX90 SIP Route Pattern ucdemolab.webex.com meet.ciscospark.com SIP Route Pattern Non-HMS sites Route List Route List Route Group (top down) Route Group HQ_HMN SIP Trunk VCS-C/Exp- C Signaling Media Signaling Media HMN 1 HQ Cluster HMN 2 Meeting request --> Internet <-- create meeting on HMN 1 BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 49

SIP Dial-in Flow to HMN (Scenario 1) EX90 Media goes directly to HMN 1 UCM SIP Route Pattern ucdemolab.webex.com meet.ciscospark.com SIP Route Pattern Non-HMS sites Ucdemolab = WebEx sitename Signaling Media Route List Route List Route Group (top down) Route Group HQ_HMN SIP Trunk VCS-C/Exp- C Signaling Media Signaling Media HMN 1 HQ Cluster HMN 2 Internet BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 50

SIP Dial-in Flow to HMN (Scenario 2) 123@ucdemolab.webex.com UCM 123@meet.ciscospark.com Ucdemolab = WebEx sitename Signaling Media EX90 SIP Route Pattern ucdemolab.webex.com meet.ciscospark.com SIP Route Pattern Non-HMS sites Route List Route List Route Group (top down) Route Group HQ_HMN SIP Trunk VCS-C/Exp- C Signaling Full Media Signaling Media HMN 1 HQ Cluster HMN 2 Meeting request --> Internet <-- create meeting on HMN 2 BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 51

SIP Dial-in Flow to HMN (Scenario 2) EX90 Media goes directly to HMN 2 UCM SIP Route Pattern ucdemolab.webex.com meet.ciscospark.com SIP Route Pattern Non-HMS sites Ucdemolab = WebEx sitename Signaling Media Route List Route List Route Group (top down) Route Group HQ_HMN SIP Trunk VCS-C/Exp- C Signaling Full Media Signaling Media HMN 1 HQ Cluster HMN 2 Internet BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 52

SIP Dial-in Flow to HMN (Scenario 3) Ucdemolab = WebEx sitename 123@ucdemolab.webex.com 123@meet.ciscospark.com UCM Signaling Media EX90 SIP Route Pattern ucdemolab.webex.com meet.ciscospark.com Route List Route Group RG_HQ HQ_HMN SIP Trunk Signaling Full Media Signaling Full Media HMN 1 HMN 2 HQ Cluster Internet Meeting request --> <-- Response BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 53

SIP Dial-in Flow to HMN (Scenario 3) Ucdemolab = WebEx sitename 123@ucdemolab.webex.com 123@meet.ciscospark.com UCM Signaling Media EX90 SIP Route Pattern ucdemolab.webex.com meet.ciscospark.com SIP Route Pattern Non-HMS sites Route List Route List Note: A 488 (NOT_ACCEPTABLE_HERE) response tells CUCM to go to the next route group Route Group RG_HQ Route Group RG_Internet Route Group HQ_HMN SIP Trunk Internet SIP Trunk 488 response code VCS-C/Exp- C Signaling Full Media Signaling Full Media HMN 1 HMN 2 HQ Cluster Internet Meeting request --> <-- Response BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 54

SIP Dial-in Flow to HMN (Scenario 3) EX90 Media goes out VCS or Exp C/E pair to the Internet media nodes UCM SIP Route Pattern ucdemolab.webex.com meet.ciscospark.com SIP Route Pattern Non-HMS sites Ucdemolab = WebEx sitename Signaling Media Route List Route List Route Group RG_HQ Route Group RG_Internet Route Group HQ_HMN SIP Trunk Internet SIP Trunk VCS-C/Exp- C Signaling Full Media Signaling Full Media HMN 1 HQ Cluster HMN 2 Media Internet BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 55

New Connectivity VCS/EXP - C HMN = Hybrid Media Node Cisco Collaboration Cloud VCS/Exp - C HMN Neighbor Zone Meeting Supported VCS or Expressway x8.9.2 or higher Requires new HMN software Must meet proper hardware requirements to install the software Updated automatically, if you have a previously operational HMN BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 56

Expressway - C Neighbor Zone Creation Create a neighbor zone for Hybrid Media Node Configuration > Zones > Zones, and then click New 5060 support only BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 57

Expressway - C Neighbor Zone Creation Create a neighbor zone for Hybrid Media Node Configuration > Zones > Zones, and then click New Add Hybrid Media Nodes BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 58

Expressway - C Search Rule Create a search rule for Hybrid Media Node calls Configuration > Dial Plan > Search Rules, and then click New SIP only Alias Pattern Match your webex site Sitename is ucdemolab ex:.*@ucdemolab.webex.com.* BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 59

Expressway - C Search Rule Create a second search rule for Hybrid Media Node calls Configuration > Dial Plan > Search Rules, and then click New SIP only Alias Pattern Match Cisco Spark Space Meetings.*@meet.ciscospark.com.* BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 60

Expressway - C Zones New Neighbor Zone created with the two search rules Default Traversal Zone between Exp C and Exp E Used for failover when Hybrid Media Nodes are full Normally already setup in existing deployments BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 61

WebEx Enable Hybrid Media for Meetings To use the optimize media to the HMN for WebEx meetings, a configuration need to be turned on for the WebEx site. This configuration is available when the WebEx site on the new platform running T31.11.1, T31.12.1, T31.20 and T32.0.2 and higher. Media Resource Type 1. Cloud (default) 2. Hybrid BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 62

Meeting with the Hybrid Media Node WebEx Meetings - Signaling SIP Unified CM Expressway-C Expressway-E Cisco Collaboration Cloud Internet Signaling goes to the Cisco Collaboration Cloud Hybrid Media Node BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 63

Meeting with the Hybrid Media Node WebEx Meetings- Media SIP/SRTP Unified CM Expressway-C Expressway-E Cisco Collaboration Cloud Internet Meeting Meeting Hybrid Media Node Signaling goes to the Cisco Collaboration Cloud Meeting is created on the Hybrid Media Node and cloud Media goes to the Hybrid Media Node BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 64

Key points to remember Hybrid Media Node and WebEx meetings Cisco Spark app or device Signaling goes to the Cisco Collaboration Cloud directly Does not use existing C/E traversal mechanism for signaling Media goes directly to HMN or overflow to the cloud Does not use existing C/E traversal mechanism for media Standards based SIP device registered to CUCM Supports video dial in meetings to WebEx Signaling goes to CUCM then to HMN Media goes from endpoint to HMN Hybrid Media Node Internet Cisco Collaboration Cloud WebEx mobile and desktop app communicated directly to the WebEx meeting No change in behavior Audio participants communicate directly to the WebEx meeting No change in behavior HMN signaling goes directly to the Cisco Collaboration Cloud BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 65

Cisco Spark Space Meetings Meeting URI is exposed in the Cisco Spark space Support for 25 person spaces or less URI is used by SIP endpoint Cisco Spark devices join via the app or pairing Cisco Spark app or device Signaling goes to the Cisco Collaboration Cloud directly Does not use existing C/E traversal mechanism for signaling Media goes directly to HMN or overflow to the cloud Does not use existing C/E traversal mechanism for media 1122334455@meet.ciscospark.com Standards based SIP device registered to CUCM Signaling goes to CUCM then to HMN Media goes from endpoint to HMN BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 66

New Capacity on Multiparty Media 410v and Cisco Meeting Server 1000 Server (version) Max simultaneous calls per server Cisco Spark only (720p 1080p) Standard based SIP endpoints and Cisco Spark app/devices (720p 1080p) MM410v (Full version) 100 75 65 48 CMS 1000 (Full version) 100 75 80 60 Demo version 10 5 10 5 Note: If all the meetings hosted on a given Hybrid Media Node have only Cisco Spark apps and devices, then the server can scale up to 100 participants at 720p. If all meetings have a mix of Cisco Spark and SIP participants, then the scale goes up to 80 participants for the CMS 1000 server and 65 participants for the MM410v server. BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 67

Design Considerations

Corporate network- Spain Madrid Internet Cluster Spain Corporate network- UK London Paris Corporate network- France Cluster UK Cluster France Create HMN clusters to each location Keeps local only meetings media on premises Aggregates media streams to a single cascade link to the cloud HMN when participants from outside the LAN are involved in the meeting. BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 70

Corporate network- Spain Madrid Internet Everyone s individual media streams Corporate network- Spain Barcelona Seville Corporate network- Spain WAN All media streams traverse the corporate WAN to the cloud nodes Internet link has 6 different participants media streams (2 per site) Media streams terminate on the cloud media node BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 71

Corporate network- Spain Madrid Internet 3 MB 1.5 MB 13.5 Mbps Everyone s individual media streams Corporate network- Spain Barcelona Seville Corporate network- Spain 4.5 Mbps WAN 9 Mbps 3 MB 3 MB 1.5 MB 1.5 MB Cisco Spark Video Bandwidth (Typical) Video Bandwidth (Maximum) Cisco Spark app 1 2 Mbps 3 Mbps DX series, SX10 1 2 Mbps 3 Mbps SX 20, SX80, MX series, Room Kits 2 4 Mbps 6 Mbps BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 72

Corporate network- Spain Madrid Internet Corporate network- Spain Barcelona Seville Corporate network- Spain 4.5 Mbps WAN 9 Mbps Add Hybrid Media Node cluster to Seville Internal Meeting, utilizes WAN bandwidth for media only BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 73

Corporate network- Spain Madrid Internet 1.5 MB 12 Mbps Corporate network- Spain Barcelona Seville Corporate network- Spain 4.5 Mbps WAN 9 Mbps Internet user connects to the meeting via the cloud Seville Hybrid Media Nodes creates a cascade to the cloud BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 74

Corporate network- Spain Madrid Internet 1.5 MB 12 Mbps Corporate network- Spain Barcelona Seville Corporate network- Spain 4.5 Mbps WAN 9 Mbps n = # of participants Max((Madrid(n) + Barcelona(n) + Seville(n)), remote(n)) = s s >= 6 then transmit 6 streams @ 2 Mbps each s < 6 then transmit s streams @ 2 Mbps each Max((2) + (2) + (2)), remote(1)) = s Max number of the set (6,1) = 6 s >= 6 then transmit 6 streams @ 2 Mbps each 6 * 2 = 12 Mbps for the cascade BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 75

Corporate network- Spain Madrid Internet Cluster Madrid Corporate network- Spain Barcelona Seville Corporate network- Spain WAN Cluster Seville Two different clusters defined Reachability test result determine clusters to use. Barcelona uses which cluster? BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 76

Corporate network- Spain Madrid Internet 8 Mbps 10 Mbps Cluster Madrid Corporate network- Spain Barcelona Seville Corporate network- Spain 3 MB 4.5 Mbps WAN 1.5 MB Cluster Seville Two different clusters defined Reachability test result determine clusters to use. Barcelona uses Madrid cluster Each cluster has a cascade link to the cloud for the conference Cluster Madrid Cluster Seville BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 77

Key points to remember in architecting a HMN solution One recommendation does not fit all deployments Deploy Hybrid Media Nodes in the large campus sites Start small and grows as needed 6 or more participants in the meeting, HMN saves bandwidth Large number of internal meetings without WebEx app or desktop participants, saves Internet bandwidth Deploying HMN in branch offices can help or hinder the architecture Depends on the amount and type of video systems in the branch Depends on the participants in the meeting (local, remote branch or Internet think cascade impact) Continuously monitor analytics, add more nodes and/or clusters based the observed traffic and meeting locations (Hybrid Media, Overflow, or Cloud) BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 78

Cisco Spark Control Hub Reports

Cisco Spark Control Hub https:// admin.ciscospark.com Hybrid Media Service Reports enables administrator to understand the trend of their on premises resource capacity and utilization, as well as availability that impacts capacity. New call activity graph gives an overall perspective of the number of calls hosted on the cloud vs the number of calls that were hosted on on-premises clusters in an organization. New Adoption tab added to the reports to help administrators find the most popular categories of client types and utilization in the organization. BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 80

Resources reports : Total Calls and Cloud Calls Cards In the existing software for 'Hybrid Media Service Reports', only 'On-Premises' and 'Overflow to Cloud' information of participants were displayed on the cards. In the new release s reports, the functionality is enhanced, wherein the 'Cloud Calls' information is displayed along with the 'On-Premises' and 'Overflow to Cloud' information as part of Donut chart Total Calls: Sum of the calls that were hosted on-premises and calls that were hosted on the cloud. Cloud Calls: No of calls in the organization that were hosted on a cloud cluster. On-Premises : No of calls in the organization who were hosted on on-premises clusters. BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 81

Resources reports : Call Activity graph with active cloud calls In the existing software, the perspective of the calls that were made only when the participants were within an enterprise network was shown. There was no visibility of the calls that are made when the participants were outside the enterprise network. In the new release s reports, a new Call Activity graph is introduced. This graph gives an overall perspective of the number of calls hosted on the cloud vs the number of calls that were hosted on on-premises clusters in an organization. Calls that overflowed to the cloud will be displayed on the cloud graph BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 82

Resources reports : Call Distribution Report for On-Premises Clusters In the existing software, there was no provision to view the distribution pattern of the calls that were hosted on-premises, across the clusters in an organization. In the release s reports, the Call Distribution' graph is introduced to : Enable the admin to compare the data about the calls hosted across the various clusters in an organization over time. Any redirects that occur on a cluster are displayed. This would help an admin with better capacity planning BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 83

Adoption Reports- Total Meetings card and graphs By host type This graph will enable admin to see total number of meetings hosted by the Organization. These graph will be broken down by 1. Entire meetings hosted in the cloud (all participants are in the cloud) 2. Meetings hosted on-premises (all participants are on-premises) 3. Meetings that are cascaded (some participants are in the cloud and some on-premises) between onpremises and cloud BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 85

Adoption Reports- Type of clients Card and Graph The Client Type card will help administrator to find the most popular categories of client types and utilization in the Organization. The Client Type distribution graph plot the trend of usage of client type for each participants (e.g. Android, Cisco Spark Board, SIP client, Desktop etc.) BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 86

Summary Problem Media traffic goes to the cloud for all meetings No local option for media traffic Solution: Hybrid Media Service, specifically Hybrid Media Node. Installation requirements and process Software based product, demo and full versions Simple 10 minute installation Managed via the Cisco Spark Control Hub

Summary Media Node Discovery Cisco Spark devices ask the cloud for the enterprise clusters STUN/RTT test to find nearest cluster Utilizes on premises clusters before cloud nodes Cascade links are initiated from the premises to the cloud SIP endpoint and WebEx support SIP endpoints can utilize Hybrid Media Node for cloud meetings SIP trunk from CUCM or neigbhor zone from Expressway C is required WebEx needs to be on the new platform and recent version. Enable WebEx to accept Hybrid Media node in the CMR configuration screen.

Agenda Design Considerations Hybrid Media Node is beneficial if placed in proper locations on the network. Start small and grow as needed. Great benefit for all local participant meetings Bandwidth savings when using room based systems in meetings vs cascade requirements. Reports New adoption reports to see device utilization of Hybrid Media Node New reports to see on premises, overflow and cloud participants.

Please complete your Online Session Evaluations after each session Complete 4 Session Evaluations & the Overall Conference Evaluation (available from Thursday) to receive your Cisco Live T-shirt All surveys can be completed via the Cisco Live Mobile App or the Communication Stations Complete Your Online Session Evaluation Don t forget: Cisco Live sessions will be available for viewing on-demand after the event at www.ciscolive.com/global/on-demand-library/. 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public

Continue Your Education Demos in the Cisco campus Walk-in Self-Paced Labs Tech Circle Meet the Engineer 1:1 meetings Related sessions BRKCOL-1120 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 92

Design and Deployment Best Practices for Cisco Collaboration What you would tell your best friend, if they asked you how to design their Cisco collaboration deployment? Preferred Architectures (PA) Prescriptive design and deployment best practices within a well-defined architecture containing common Cisco collaboration portfolio components Collaboration Solution Reference Network Design (SRND) Design guidance across the Cisco collaboration portfolio with a focus on enterprise, on-premises deployments https://www.cisco.com/go/pa Three preferred architectures (PAs) covering a wide range of customer deployment types and sizes:» On-Premises (Enterprise, Midmarket)» Cloud (Midmarket)» Hybrid (Enterprise) https://www.cisco.com/go/srnd Versions aligning with major Collaboration System Releases (CSRs): 9.x, 10.x, 11.x, and 12.x* * Coming soon. Target Q1 CY2018 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public

Thank you