IBM Global Services IBM ServicePac for Remote Support x/bladecenter & Storage Supported Products February 28, 2012
IBM ServicePac for Remote Support xseries Features and benefits x x x x x x Comprehensive remote technical support for servers, storage, operating systems and applications Toll-free access to live technical experts Unlimited calls and unlimited callers call as often as needed Fast, precise answers and problem resolution Hardware, software and support from a single source For more information, visit http://www-935.ibm.com/services/us/en/it-services/servicepac-for-remote-technical-supportservices.html Limitations of Service x x x x x x x x x 90-day, 1-year, 3-year and/or 5-year only agreements. Will not automatically renew annually Service cannot be prorated, refunded or transferred. ServicePac MUST BE ACTIVATED after purchase in order to use the service. Service activation is required immediately following purchase (within 30 days). type, model and serial number will be necessary for activation and registration. s are subject to change without notice. Services are available for machines normally used for business, professional, or trade purposes, rather than personal, family or household purposes. Not all machine types and models are covered. Remote technical support services can only be ordered for machines that were released and purchased in the United States. Remote technical support services are available only for the machines and software listed in the supported products list. Access to this Service will end either one year or three years (depending on purchase) from the date the service was activated. IBM will provide you or your authorized end user with a toll-free number to access the IBM Services Specialist 2
Service Scope IBM ServicePac for Remote Technical Support Services xthis service will assist with: installation, usage, and configuration questions; questions regarding IBM Supported Product publications; diagnostic information review to assist in isolation of a problem cause; code-related problem questions; and for known defects, available corrective service information and program fixes which you are entitled to receive. x90-day, 1-year 3-year and/or 5-year agreements xunlimited calls and callers xsupport coverage hours (unless otherwise specified): Critical problems (severity 1) -- 24x7 -- 24 hours a day, seven days a week, including national holidays. Non-critical problems (severity 2,3,4) -- 9x5 -- 8 a.m. to 5 p.m. in the local time zone where you receive the Service, Monday through Friday (excluding national holidays). xresponse time: If not answered live, we will use commercially reasonable efforts to respond to your call within two hours. * type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list pricing are subject to change without notice. This document is published once a month. For the most recent product and pricing information, please check the Product Selector Tool which is accessible at:https://www-304.ibm.com/sales/gss/download/spst/servicepac/ s provided in this document are for informational purposes only and are subject to change. IBM's official pricing is provided through IBM product announcements and not through this document. Updates are highlighted and underlined in blue. Deletions are highlighted in red. Data contained in 3
Calling in for Remote Technical Support Once purchase and activation is processed, please use the following steps to use this service Before contacting IBM: xgather the and Serial of the device/system that you are calling on xdefine the problem/question and gather supporting information (problem history, symptoms, versions, etc) xdetermine the business impact (severity) of the problem: Severity 1: You are completely unable to use your business-critical hardware or operating system. This applies to a production system environment which supports either your internal business functions directly, or supports your endcustomers directly. This does not apply to a development, testing or staging environment. Severity 2: You are able to use your business-critical hardware or operating system, but the business-critical functions are severely limited. Severity 3: You are able to use your business-critical hardware and software for your business-critical functions, but other functions are unavailable or limited. Severity 4: The problem has very little impact on business-critical operations, or a workaround for the problem has been found. Contacting IBM xcall 1-800-IBM-SERV and select Software xprovide the and the Serial of the system for which you are requesting support xonce your Entitlement Profile is located, the Entitlement Agent will ask a series of questions to determine how to route your call. At this point, your call will be routed to the Support Center that is best suited to resolve your issue/question. A Problem Management Record (PMR) will be created, so that IBM can track all activity related to the resolution of your issue. Please retain your PMR number for future interaction with Remote Technical Support Services. 4
Packaging x Conveniently packaged into product groups: ServicePac for x -- Includes hardware usage and configuration support, Windows, Linux and IBM Director ServicePac for x with VMware -- Includes "for x" products, VMware, and VMware Acceleration Kits products ServicePac for Applications -- Support for select Microsoft Applications ServicePac for x Startup Support Includes hardware usage and configuration support, Windows, Linux ServicePac for Storage Devices -- Support for storage disk systems type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list 5
Supported Software and Hardware Products ServicePac for x Note: RTS ServicePac for x should not be attached to Modular Xpansion Enclosures (MXEs), such as x3950 E (MT 8874). These systems will be covered under the RTS ServicePac that is attached to the primary system. Note: For BladeCenter solutions, Remote Technical Support ServicePacs must be purchased for each Blade in the chassis. Support for IBM BladeCenter Options, such as Switch Modules, is also included in the "per-blade" coverage. Note: RTS ServicePac support for a x server running IBM s Director server includes support for IBM s Director agent software running on managed endpoints. x (xseries) and IBM Director - x (xseries), IntelliStation and BladeCenter -Drivers, BIOS, Firmware -Internal Devices -Real-Time Diagnostics -UpdateXpress -ServeRAID Manager -Dynamic Analysis -BladeCenter Open Fabric Manager -SMS Update Tool -Storage Configuration Manager -ServerGuide -Deployment Scripting Toolkit -StartNow Advisor -Bootable Media Creator -Advanced Settings Utility -ToolsCenter InfoCenter -Integrated Management Module (IMM) -IBM Director (v5.x, v6.x) -IBM Director Agent (v5.x, v6.x) -IBM Director Server Plus Pack (v5.x, v6.x) -IBM Remote Deployment Manager (v5.x, v6.x) -IBM Director Software Distribution (v5.x, v6.x) Windows -Microsoft Windows 2000 Advanced Server -Microsoft Windows 2000 Server -Microsoft Windows 2000 Professional -Microsoft Windows 2003 Server Enterprise -Microsoft Windows 2003 Server Standard Edition -Microsoft Windows 2003 Server Web -Microsoft Windows 2003 Server Datacenter Edition -Microsoft Windows XP 64-Bit Edition -Microsoft Windows XP Professional Edition -Microsoft Windows Vista Business -Microsoft Windows Vista Enterprise -Microsoft Windows Ultimate -Microsoft Windows Vista 64-Bit -Microsoft Windows Server 2008 Foundation -Microsoft Windows Server 2008 Standard -Microsoft Windows Server 2008 Enterprise -Microsoft Windows Server 2008 Web -Microsoft Windows Server 2008 Datacenter Edition -Microsoft Windows 7 -Microsoft Forefront Client Security -Microsoft Forefront Identity Manager 2010 -Microsoft Forefront Protection 2010 for Exchange Server 6
Supported Software and Hardware Products ServicePac for x, con t Note: RTS ServicePac for x should not be attached to Modular Xpansion Enclosures (MXEs), such as x3950 E (MT 8874). These systems will be covered under the RTS ServicePac that is attached to the primary system. Note: For BladeCenter solutions, Remote Technical Support ServicePacs must be purchased for each Blade in the chassis. Support for IBM BladeCenter Options, such as Switch Modules, is also included in the "per-blade" coverage. Note: RTS ServicePac support for a x server running IBM s Director server includes support for IBM s Director agent software running on managed endpoints. Window -Microsoft Forefront Protection 2010 for SharePoint -Microsoft Forefront Security for Exchange Server -Microsoft Forefront Security for Office Communication Server -Microsoft Forefront Security for SharePoint -Microsoft Forefront Security Management Console -Microsoft Forefront Unified Access Gateway 2010 -Microsoft Forefront Threat Management Gateway 2010 Linux -Red Hat Enterprise Linux (v4.0) -Red Hat Enterprise Linux (v5.x) -Red Hat Enterprise Linux Advanced Platform (v5.x) -Red Hat Enterprise Linux (v6.x) -Novell SUSE Linux Enterprise Server v9, v10, v11 7
Supported Software and Hardware Products Note: This offering was withdrawn from marketing on March 15th, 2011. When renewing, purchase the ServicePac for x offering. ServicePac for x with Datacenter x (xseries) and IBM Director - x (xseries), IntelliStation and BladeCenter -Drivers, BIOS, Firmware -Internal Devices -Real-Time Diagnostics -UpdateXpress -ServeRAID Manager -Dynamic Analysis -BladeCenter Open Fabric Manager -SMS Update Tool -Storage Configuration Manager -ServerGuide -Deployment Scripting Toolkit -StartNow Advisor -Bootable Media Creator -Advanced Settings Utility -ToolsCenter InfoCenter -Integrated Management Module (IMM) -IBM Director (v5.x, v6.x) -IBM Director Agent (v5.x, v6.x) -IBM Director Server Plus Pack (v5.x, v6.x) -IBM Remote Deployment Manager (v5.x, v6.x) -IBM Director Software Distribution (v5.x, v6.x) Windows -Microsoft Windows 2003 Server Datacenter Edition -Microsoft Windows 2008 Server Datacenter Edition 8
Supported Software and Hardware Products vsphere Editions vsphere product support is available in 2 options: 1) Support for vsphere products only or 2) Support for vsphere products plus the products included in the ServicePac for x group (Windows, Linux, IBM Director, etc.) for x with VMware Infrastructure--ESX Server 3i/4i -VMware Infrastructure--ESXi Server 3/4 -VMware ESX Server -VMware Virtual File (VMFS) -VMware Virtual SMP for x with vsphere Essentials/ Essentials Plus / Standard -VMware ESX Server -VMware Virtual File (VMFS) -VMware Virtual SMP -VMware vcenter Update Manager -VMware Consolidated Backup -VMware vcenter Agent -VMware View 3/4 -VMware High Availability (HA) -VMware vstorage Thin Provisioning -VMware Data Recovery For x with vsphere Advanced -VMware ESX Server -VMware vcenter Agent -VMware Virtual File (VMFS) -VMware Virtual SMP -VMware vcenter Update Manager -VMware High Availability (HA) -VMware Consolidated Backup -VMware View 3/4 -VMware VMotion -VMware vstorage Thin Provisioning -VMware Hot Add -VMware Data Recovery -VMware vshield Zones ServicePac customers can receive support for servers running older versions of VMware based on the following table: ServicePac Entitled VI3 Support vsphere 4 Essentials VI3 Foundation vsphere 4 Advanced VI3 Standard vsphere 4 Enterprise VI3 Enterprise 9
Supported Software and Hardware Products vsphere Editions (cont d) vsphere product support is available in 2 options: 1) Support for vsphere products only or 2) Support for vsphere products plus the products included in the ServicePac for x group (Windows, Linux, IBM Director, etc.) for x with vsphere Enterprise / Enterprise Plus -VMware ESX Server -VMware vcenter Agent -VMware Virtual File (VMFS) -VMware Virtual SMP -VMware VMotion -Storage VMotion -VMware vcenter Update Manager -VMware High Availability (HA) -VMware Distributed Resource Scheduler (DRS) -VMware Consolidated Backup -VMware View 3/4 -VMware vnetwork Distributed Switch -VMware Host Profiles -VMware Fault Tolerance -VMware vstorage Thin Provisioning -VMware Hot Add -VMware Data Recovery -VMware vshield Zones -VMware Distributed Power Management (DPM) 10
Supported Software and Hardware Products vsphere Editions (cont d) vsphere product support is available in 2 options: 1) Support for vsphere products only or 2) Support for vsphere products plus the products included in the ServicePac for x group (Windows, Linux, IBM Director, etc.) for x with vcenter Server -VMware vcenter Management Server(v2.x, v3.x, v4.x) plus the products included in the ServicePac for x group (Windows, Linux, IBM Director, etc.) -VMware Management & Automation products: vcenter Lifecycle Manager, vcenter Lab Manager, vcenter Stage Manager, vcenter Site Recovery Manager, and vcenter Server Heartbeat 11
Supported Software and Hardware Products VMware Acceleration Kits VMware Acceleration Kit support is available in 2 options: 1) Support for VMware Acceleration Kit products only or 2) Support for VMware Acceleration Kit products plus the products listed in the "ServicePac for x" group (Windows, Linux, IBM Director, etc.) -VMware Acceleration Kit: vsphere Advanced, Enterprise, and Enterprise Plus vcenter Server Standard Thin Provisioning Update Manager vstorage APIs for Data Protection Data Recovery High Availability vmotion Virtual Serial Port Concentrator Hot Add vshield Zones Fault Tolerance vstorage APIs for Array Integration vstorage APIs for Multipathing Storage vmotion Distributed Resources Scheduler (DRS) Distributed Power Management (DPM) Storage I/O Control Network I/O Control Distributed Switch Host Profiles 12
Supported Software and Hardware Products Note: This offering was withdrawn from marketing on March 15th, 2011. Support for these products are now included in other VMware offerings. A-la-carte options for x with VMware HA -VMware High Availability (HA) for x with VMware VMotion -VMware VMotion for x with VMware Server -ServicePac for xseries x products (Windows, Linux, IBM Director) plus -VMware Server for x with VMware DRS -VMware Distributed Resource Scheduler (DRS) for x with VMware Cons. Backup -VMware Consolidated Backup 13
Supported Software and Hardware Products ServicePac for Applications Note: Application support does not include the Operating. For complete coverage, please add ServicePac for x or ServicePac for x with VMware. Microsoft Applications -Microsoft Access 2003 -Microsoft Access 2007 -Microsoft Access 2010 -Microsoft Antigen -Microsoft Biztalk Server 2004 -Microsoft Biztalk Server 2006 -Microsoft Biztalk Server 2010 -Microsoft Commerce Server 2007 -Microsoft Commerce Server 2009 -Microsoft Excel 2003 -Microsoft Excel 2007 -Microsoft Excel 2010 -Microsoft Exchange 2003 Server -Microsoft Exchange Server 2007 -Microsoft Exchange Server 2010 -Microsoft FrontPage 2003 -Microsoft Identity Integration Server 2003 -Microsoft Internet Explorer -Microsoft Internet Explorer 8 -Microsoft ISA Server 2000 -Microsoft Live Communications Server -Microsoft Office 2003 -Microsoft Office 2007 -Microsoft Office 2010 -Microsoft Operations Manager 2005 -Microsoft Operations Mgr 2000 -Microsoft Outlook 2003 -Microsoft Outlook 2007 -Microsoft PowerPoint 2003 -Microsoft PowerPoint 2007 -Microsoft PowerPoint 2010 -Microsoft Project 2003 -Microsoft Project 2003 Server -Microsoft Project 2010 -Microsoft Project Professional 2007 -Microsoft Project Server 2007 -Microsoft Project Server 2010 -Microsoft Services for UNIX 3.5 -Microsoft SharePoint Designer 2010 -Microsoft SharePoint Portal Server 2003 -Microsoft SharePoint Server 2007 -Microsoft SharePoint Server 2010 -Microsoft SQL Server -Microsoft SQL Server 2005 -Microsoft SQL Server 2008 -Microsoft Center Configuration Manager 2007 -Microsoft s Center Data Protection Manager (DPM) 2010 -Microsoft s Center Operations Manager 2007 -Microsoft s Center Service Manager 2010 -Microsoft s Management Server (SMS) 2003 -Microsoft Virtual Server 2005 Enterprise -Microsoft Virtual Server 2005 Standard -Microsoft Visio 2003 -Microsoft Visio 2007 -Microsoft Visio 2010 -Microsoft Word 2003 -Microsoft Word 2007 -Microsoft Word 2010 -Microsoft Lync 2010 Note: Support for SQL Server, Exchange Server, and Small Business Server has been incorporated into the 'ServicePac for Applications' offering. The stand-alone offerings for those products were withdrawn from marketing on March 15th, 2011. 14
Supported Software and Hardware Products ServicePac for x Startup Support Note: RTS ServicePac for x Startup Support should not be attached to Modular Xpansion Enclosures (MXEs), such as x3950 E (MT 8874). These systems will be covered under the RTS ServicePac that is attached to the primary system. Note: This service is designed to provide startup support services for 90 days. Support coverage hours are -- 9x5 -- 8 a.m. to 5 p.m. in the local time zone where you receive the Service, Monday through Friday (excluding national holidays) for all severities. Note: The service will provide assistance with the launch of the Microsoft(R) Windows(R) or Linux(R) operating system, assistance with installation of x options, and assistance with analyzing failures to help ensure that hardware is operating fault-free or with returning the machine to factory default settings. Linux - Red Hat Enterprise Linux (v4.0) - Red Hat Enterprise Linux (v5.x) - Red Hat Enterprise Linux Advanced Platform (v5.x) - Red Hat Enterprise Linux (v6.x) - SUSE Linux Enterprise Server (v9.0.0, v10, v11) x - x - Drivers, BIOS, Firmware -Internal Devices Windows - Microsoft Windows 2003 Server Enterprise - Microsoft Windows 2003 Server Standard Edition -Microsoft Windows 2003 Server Web -Microsoft Windows 2008 Server Foundation -Microsoft Windows 2008 Server Standard Edition -Microsoft Windows 2008 Server Enterprise -Microsoft Windows 2008 Server Web ServicePac for Storage Devices Note: Support for Storage Expansion Units (EXP's) attached to a Storage Server is included in this service. -DS300, DS400, DS4100, FAStT 100, FAStT 200, DS4300, FAStT 600, DS4400, DS4500, DS4800, FAStT 700 FAStT 900 -Storage Manager -ServeRAID Manager 15
Supported Products, Part s & Pricing Name * IBM Remote Technical Support Services - Servers BNT 8100R Bundle Option 0446 s RTS for SAN Infrastructure & Networking Devices - 1yr RTS for SAN Infrastructure & Networking Devices - 3yr 91Y8857 91Y8858 $320 $816 Brocade 1350 Switches 0563 s RTS for SAN Infrastructure & Networking Devices - 1yr RTS for SAN Infrastructure & Networking Devices - 3yr 91Y8857 91Y8858 $320 $816 QS21 Blade QS22 Blade 0792 0793 s Base RTS for x - Base - 1yr RTS for x - Base - 3yr RTS for x - Base - 5yr 96P2702 29R5396 91Y6839 $500 $1,375 $2,125 IBM Storage Switch 2498 s RTS for SAN Infrastructure & Networking Devices - 1yr RTS for SAN Infrastructure & Networking Devices - 3yr 91Y8857 91Y8858 $320 $816 X3100 M4 X3250 M4 2582 2583 s Base RTS for x - Base - 1yr RTS for x - Base - 3yr RTS for x - Base - 5yr 96P2701 29R5395 91Y6838 $300 $825 $2,125 VMware RTS for vsphere Ess/Ess Plus/Std, up to 2 Sockets - w/ x Base - 1 yr RTS for vsphere Ess/Ess Plus/Std, up to 2 Sockets - w/ x Base - 3 yr RTS for vsphere Advanced, up to 2 Sockets - w/ x Base - 1 yr RTS for vsphere Advanced, up to 2 Sockets - w/ x Base - 3 yr RTS for vsphere Ent/ Ent Plus, up to 2 Sockets - w/ x Base - 1 yr RTS for vsphere Ent/ Ent Plus, up to 2 Sockets - w/ x Base - 3 yr RTS for vsphere vcenter Server - w/ X Base - 1 yr RTS for vsphere vcenter Server - w/ X Base - 3 yr RTS for vsphere vcenter Server 1 yr RTS for vsphere vcenter Server 3 yr RTS for vsphere Ess/Ess Plus/Std,up to 2 Sockets - 1 yr RTS for vsphere Ess/Ess Plus/Std,up to 2 Sockets - 3 yr RTS for vsphere Advanced, up to 2 Sockets - 1 yr 12X6899 12X6900 12X6903 12X6904 12X6911 12X6912 41C6011 41C6012 91Y6843 91Y6844 51J8632 51J8633 51J8638 $559 $1,426 $603 $1,538 $823 $2,098 $850 $2,168 $1,570 $284 $724 $330 16
Supported Products, Part s & Pricing X3100 M4 X3250 M4 2582 2583 s VMware (cont d) RTS for vsphere Advanced, up to 2 Sockets - 3 yr RTS for vsphere Ent/ Ent Plus, up to 2 Sockets - 1 yr RTS for vsphere Ent/ Ent Plus, up to 2 Sockets - 3 yr RTS for VMware ESXi - 2 Sockets - w/ x Base - 1yr RTS for VMware ESXi - 2 Sockets - w/ x Base - 3yr RTS for VMware ESXi - 2 Sockets - 1yr RTS for VMware ESXi - 2 Sockets - 3yr RTS for VMware Acceleration Kits 2 sockets - 1 yr RTS for VMware Acceleration Kits 4+ sockets - 1 yr RTS for VMware Acceleration Kits 2 sockets - 3 yr RTS for VMware Acceleration Kits 4+ sockets - 3 yr RTS for VMware Acceleration Kits 2 sockets - 5 yr RTS for VMware Acceleration Kits 4+ sockets - 5 yr RTS for VMware Acceleration Kits 2 sockets w/ x Base - 1 yr RTS for VMware Acceleration Kits 4+ sockets w/ x Base - 1 yr RTS for VMware Acceleration Kits 2 sockets w/ x Base - 3 yr RTS for VMware Acceleration Kits 4+ sockets w/ x Base - 3 yr RTS for VMware Acceleration Kits 2 sockets w/ x Base - 5 yr RTS for VMware Acceleration Kits 4+ sockets w/ x Base - 5 yr 51J8639 51J8644 51J8645 51J8620 51J8621 51J8626 51J8627 91Y6845 91Y6846 91Y6847 91Y6848 91Y6849 91Y6850 91Y6851 91Y6852 91Y6853 91Y6854 91Y6855 91Y6856 $840 $633 $1,613 $537 $1,368 $262 $667 $1,305 $1,665 $3,330 $2,350 $4,700 $750 $1,500 $1,915 $3,815 $2,700 $5,400 Applications RTS for Microsoft Applications - 1yr RTS for Microsoft Applications - 3yr RTS for Microsoft Applications - 5yr 91Y6840 91Y6841 91Y6842 $560 $1,345 $2,100 LTO Tape Autoloader 3572 s RTS for Tape Devices- 1yr RTS for Tape Devices- 3yr 91Y8855 91Y8856 $412 $1,051 LTO5 Tape Autoloader 3573 LTO Tape Drive 3580 17
Supported Products, Part s & Pricing Name * IBM Ethernet Switch B48G 4002 s RTS for SAN Infrastructure & Networking Devices - 1yr RTS for SAN Infrastructure & Networking Devices - 3yr 91Y8857 91Y8858 $320 $816 x3250 M2 x3350 x3350 x3250 M2 x3250 M3 4190 4192 4193 4194 4251 s Base RTS for x - Base - 1yr RTS for x - Base - 3yr RTS for x - Base - 5yr VMware RTS for vsphere vcenter Server - w/ X Base - 1 yr RTS for vsphere vcenter Server - w/ X Base - 3 yr 96P2701 29R5395 91Y6838 41C6011 41C6012 $300 $825 $2,125 $850 $2,168 x3250 M3 4252 x3105 4347 x3200 4362 x3200 4363 x3250 4364 x3250 4365 x3200 M2 4367 x3200 M2 4368 type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list 18
Supported Products, Part s & Pricing Name * IBM Ethernet Switch J48E 4273 s RTS for SAN Infrastructure & Networking Devices - 1yr RTS for SAN Infrastructure & Networking Devices - 3yr 91Y8857 91Y8858 $320 $816 x3850 M2 x3950 M2 7141 7233 Base RTS for x - Base - 1yr RTS for x - Base - 3yr RTS for x - Base - 5yr 96P2703 29R5397 91Y6839 $700 $1,925 $2,125 VMware RTS for vsphere Advanced, up to 4 Sockets - w/ x Base - 1 yr RTS for vsphere Advanced, up to 4 Sockets - w/ x Base - 3 yr RTS for vsphere Advanced, 8+ Sockets - w/ x Base - 1 yr RTS for vsphere Advanced, 8+ Sockets - w/ x Base - 3 yr RTS for vsphere Ent/ Ent Plus, up to 4 Sockets - w/ x Base - 1 yr RTS for vsphere Ent/ Ent Plus, up to 4 Sockets - w/ x Base - 3 yr RTS for vsphere Ent/ Ent Plus, 8+ Sockets - w/ x Base - 1 yr RTS for vsphere Ent/ Ent Plus, 8+ Sockets - w/ x Base - 3 yr RTS for vsphere Ess/Ess Plus/Std,8+ Sockets - w/ x Base - 1 yr RTS for vsphere Ess/Ess Plus/Std,8+ Sockets - w/ x Base - 3 yr RTS for VMware ESXi - 4 Sockets - w/ x Base - 1yr RTS for VMware ESXi - 4 Sockets - w/ x Base - 3yr RTS for VMware ESXi - 8 Sockets - w/ x Base - 1yr RTS for VMware ESXi - 8 Sockets - w/ x Base - 3yr RTS for VMware ESXi - 4 Sockets - 1yr RTS for VMware ESXi - 4 Sockets - 3yr RTS for VMware ESXi - 8 Sockets - 1yr RTS for VMware ESXi - 8 Sockets - 3yr RTS for vsphere Ess/Ess Plus/Std,up to 4 Sockets - 1 yr RTS for vsphere Ess/Ess Plus/Std,up to 4 Sockets - 3 yr RTS for vsphere Ess/Ess Plus/Std,8+ Sockets - 1 yr 12X6905 12X6906 12X6907 12X6908 12X6913 12X6914 12X6915 12X6916 51J8618 51J8619 51J8622 51J8623 51J8624 51J8625 51J8628 51J8629 51J8630 51J8631 51J8634 51J8635 51J8636 $923 $2,353 $1,516 $3,866 $1,455 $3,711 $2,708 $6,906 $1,340 $3,416 $733 $1,869 $1,236 $3,151 $524 $1,335 $1,047 $2,670 $568 $1,448 $1,135 19
Supported Products, Part s & Pricing x3850 M2, x3950 M2 (cont'd) 7141 7233 VMware (cont d) RTS for vsphere Ess/Ess Plus/Std,8+ Sockets - 3 yr RTS for vsphere Advanced, up to 4 Sockets - 1 yr RTS for vsphere Advanced, up to 4 Sockets - 3 yr RTS for vsphere Advanced, 8+ Sockets - 1 yr RTS for vsphere Advanced, 8+ Sockets - 3 yr RTS for vsphere Ent/ Ent Plus, up to 4 Sockets - 1 yr RTS for vsphere Ent/ Ent Plus, up to 4 Sockets - 3 yr RTS for vsphere Ent/ Ent Plus, 8+ Sockets - 1 yr RTS for vsphere Ent/ Ent Plus, 8+ Sockets - 3 yr RTS for vsphere vcenter Server - w/ X Base - 1 yr RTS for vsphere vcenter Server - w/ X Base - 3 yr RTS for vsphere vcenter Server - 1 yr RTS for vsphere vcenter Server - 3 yr RTS for VMware Acceleration Kits 2 sockets - 1 yr RTS for VMware Acceleration Kits 4+ sockets - 1 yr RTS for VMware Acceleration Kits 2 sockets - 3 yr RTS for VMware Acceleration Kits 4+ sockets - 3 yr RTS for VMware Acceleration Kits 2 sockets - 5 yr RTS for VMware Acceleration Kits 4+ sockets - 5 yr RTS for VMware Acceleration Kits 2 sockets w/ x Base - 1 yr RTS for VMware Acceleration Kits 4+ sockets w/ x Base - 1 yr RTS for VMware Acceleration Kits 2 sockets w/ x Base - 3 yr RTS for VMware Acceleration Kits 4+ sockets w/ x Base - 3 yr RTS for VMware Acceleration Kits 2 sockets w/ x Base - 5 yr RTS for VMware Acceleration Kits 4+ sockets w/ x Base - 5 yr 51J8637 51J8640 51J8641 51J8642 51J8643 51J8646 51J8647 51J8648 51J8649 41C6011 41C6012 91Y6843 91Y6844 91Y6845 91Y6846 91Y6847 91Y6848 91Y6849 91Y6850 91Y6851 91Y6852 91Y6853 91Y6854 91Y6855 91Y6856 $2,895 $659 $1,681 $1,318 $3,362 $1,265 $3,227 $2,531 $6,454 $850 $2,168 $1,570 $1,305 $1,665 $3,330 $2,350 $4,700 $750 $1,500 $1,915 $3,815 $2,700 $5,400 type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list 20
Supported Products, Part s & Pricing x3850 M2 x3950 M2 7141 7233 Applications RTS for Microsoft Applications - 1yr RTS for Microsoft Applications - 3yr RTS for Microsoft Applications - 5yr 91Y6840 91Y6841 91Y6842 $560 $1,345 $2,100 (cont'd) x3850 M2 7141 AC2 90 day Remote Technical Startup Support 9x5 46D4185 $169 x3950 M2 7233 MC2 type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list 21
Supported Products, Part s & Pricing xseries x3850 7143 Base RTS for x - Base - 1yr RTS for x - Base - 3yr RTS for x - Base - 5yr 96P2703 29R5397 91Y6839 $700 $1,925 $2,125 VMware RTS for vsphere vcenter Server - w/ X Base - 1 yr RTS for vsphere vcenter Server - w/ X Base - 3 yr RTS for vsphere vcenter Server - 1 yr RTS for vsphere vcenter Server - 3 yr RTS for vsphere Ess/Ess Plus/Std,up to 4 Sockets - w/ x Base - 1 yr RTS for vsphere Ess/Ess Plus/Std,up to 4 Sockets - w/ x Base - 3 yr RTS for vsphere Advanced, up to 4 Sockets - w/ x Base - 1 yr RTS for vsphere Advanced, up to 4 Sockets - w/ x Base - 3 yr RTS for vsphere Ent/ Ent Plus, up to 4 Sockets - w/ x Base - 1 yr RTS for vsphere Ent/ Ent Plus, up to 4 Sockets - w/ x Base - 3 yr RTS for VMware ESXi - 4 Sockets - w/ x Base - 1yr RTS for VMware ESXi - 4 Sockets - w/ x Base - 3yr RTS for VMware Acceleration Kits 2 sockets - 1 yr RTS for VMware Acceleration Kits 4+ sockets - 1 yr RTS for VMware Acceleration Kits 2 sockets - 3 yr RTS for VMware Acceleration Kits 4+ sockets - 3 yr RTS for VMware Acceleration Kits 2 sockets - 5 yr RTS for VMware Acceleration Kits 4+ sockets - 5 yr 41C6011 41C6012 91Y6843 91Y6844 12X6901 12X6902 12X6905 12X6906 12X6913 12X6914 51J8622 51J8623 91Y6845 91Y6846 91Y6847 91Y6848 91Y6849 91Y6850 $850 $2,168 $1,570 $795 $2,027 $923 $2,353 $1,455 $3,711 $733 $1,869 $1,305 $1,665 $3,330 $2,350 $4,700 type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list 22
Supported Products, Part s & Pricing xseries x3850 7143 VMware (cont d) RTS for VMware Acceleration Kits 2 sockets w/ x Base - 1 yr RTS for VMware Acceleration Kits 4+ sockets w/ x Base - 1 yr RTS for VMware Acceleration Kits 2 sockets w/ x Base - 3 yr RTS for VMware Acceleration Kits 4+ sockets w/ x Base - 3 yr RTS for VMware Acceleration Kits 2 sockets w/ x Base - 5 yr RTS for VMware Acceleration Kits 4+ sockets w/ x Base - 5 yr RTS for VMware ESXi - 4 Sockets - 1yr RTS for VMware ESXi - 4 Sockets - 3yr RTS for VMware ESXi - 8 Sockets - 1yr RTS for VMware ESXi - 8 Sockets - 3yr RTS for vsphere Ess/Ess Plus/Std,8+ Sockets - w/ x Base - 1 yr RTS for vsphere Ess/Ess Plus/Std,8+ Sockets - w/ x Base - 3 yr RTS for vsphere Ess/Ess Plus/Std,up to 4 Sockets - 1 yr RTS for vsphere Ess/Ess Plus/Std,up to 4 Sockets - 3 yr RTS for vsphere Advanced, up to 4 Sockets - 1 yr RTS for vsphere Advanced, up to 4 Sockets - 3 yr RTS for vsphere Ent/ Ent Plus, up to 4 Sockets - 1 yr RTS for vsphere Ent/ Ent Plus, up to 4 Sockets - 3 yr 91Y6851 91Y6852 91Y6853 91Y6854 91Y6855 91Y6856 51J8628 51J8629 51J8630 51J8631 51J8618 51J8619 51J8634 51J8635 51J8640 51J8641 51J8646 51J8647 $750 $1,500 $1,915 $3,815 $2,700 $5,400 $524 $1,335 $1,047 $2,670 $1,340 $3,416 $568 $1448 $659 $1,681 $1,265 $3,227 Applications RTS for Microsoft Applications - 1yr RTS for Microsoft Applications - 3yr RTS for Microsoft Applications - 5yr 91Y6840 91Y6841 91Y6842 $560 $1,345 $2,100 type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list 23
Supported Products, Part s & Pricing xseries x3850 7145 Base RTS for x - Base - 1yr RTS for x - Base - 3yr RTS for x - Base - 5yr 96P2703 29R5397 91Y6839 $700 $1,925 $2,125 VMware RTS for vsphere vcenter Server - w/ X Base - 1 yr RTS for vsphere vcenter Server - w/ X Base - 3 yr RTS for vsphere vcenter Server - 1 yr RTS for vsphere vcenter Server - 3 yr RTS for vsphere Ent/ Ent Plus, 8+ Sockets - w/ x Base - 1 yr RTS for vsphere Ent/ Ent Plus, 8+ Sockets - w/ x Base - 3 yr RTS for VMware VMotion - 1yr RTS for VMware VMotion - 3yr RTS for vsphere Ess/Ess Plus/Std,up to 4 Sockets - w/ x Base - 1 yr RTS for vsphere Ess/Ess Plus/Std,up to 4 Sockets - w/ x Base - 3 yr RTS for vsphere Advanced, up to 4 Sockets - w/ x Base - 1 yr RTS for vsphere Advanced, up to 4 Sockets - w/ x Base - 3 yr RTS for vsphere Advanced, 8+ Sockets - w/ x Base - 1 yr RTS for vsphere Advanced, 8+ Sockets - w/ x Base - 3 yr RTS for vsphere Ent/ Ent Plus, up to 4 Sockets - w/ x Base - 1 yr RTS for vsphere Ent/ Ent Plus, up to 4 Sockets - w/ x Base - 3 yr RTS for VMware ESXi - 4 Sockets - w/ x Base - 1yr RTS for VMware ESXi - 4 Sockets - w/ x Base - 3yr RTS for VMware ESXi - 8 Sockets - w/ x Base - 1yr RTS for VMware ESXi - 8 Sockets - w/ x Base - 3yr 41C6011 41C6012 91Y6843 91Y6844 12X6915 12X6916 12X6919 12X6920 12X6901 12X6902 12X6905 12X6906 12X6907 12X6908 12X6913 12X6914 51J8622 51J8623 51J8624 51J8625 $850 $2,168 $1,570 $2,708 $6,906 $276 $705 $795 $2,027 $923 $2,353 $1,516 $3,866 $1,455 $3,711 $733 $1,869 $1,236 $3,151 type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list 24
Supported Products, Part s & Pricing xseries x3850 7145 VMware (cont d) RTS for VMware Acceleration Kits 2 sockets - 1 yr RTS for VMware Acceleration Kits 4+ sockets - 1 yr RTS for VMware Acceleration Kits 2 sockets - 3 yr RTS for VMware Acceleration Kits 4+ sockets - 3 yr RTS for VMware Acceleration Kits 2 sockets - 5 yr RTS for VMware Acceleration Kits 4+ sockets - 5 yr RTS for VMware Acceleration Kits 2 sockets w/ x Base - 1 yr RTS for VMware Acceleration Kits 4+ sockets w/ x Base - 1 yr RTS for VMware Acceleration Kits 2 sockets w/ x Base - 3 yr RTS for VMware Acceleration Kits 4+ sockets w/ x Base - 3 yr RTS for VMware Acceleration Kits 2 sockets w/ x Base - 5 yr RTS for VMware Acceleration Kits 4+ sockets w/ x Base - 5 yr RTS for VMware ESXi - 4 Sockets - 1yr RTS for VMware ESXi - 4 Sockets - 3yr RTS for VMware ESXi - 8 Sockets - 1yr RTS for VMware ESXi - 8 Sockets - 3yr RTS for vsphere Ess/Ess Plus/Std,8+ Sockets - w/ x Base - 1 yr RTS for vsphere Ess/Ess Plus/Std,8+ Sockets - w/ x Base - 3 yr RTS for vsphere Ess/Ess Plus/Std,up to 4 Sockets - 1 yr RTS for vsphere Ess/Ess Plus/Std,up to 4 Sockets - 3 yr RTS for vsphere Ess/Ess Plus/Std,8+ Sockets - 1 yr RTS for vsphere Ess/Ess Plus/Std,8+ Sockets - 3 yr RTS for vsphere Advanced, up to 4 Sockets - 1 yr RTS for vsphere Advanced, up to 4 Sockets - 3 yr RTS for vsphere Advanced, 8+ Sockets - 1 yr RTS for vsphere Advanced, 8+ Sockets - 3 yr RTS for vsphere Ent/ Ent Plus, up to 4 Sockets - 1 yr RTS for vsphere Ent/ Ent Plus, up to 4 Sockets - 3 yr RTS for vsphere Ent/ Ent Plus, 8+ Sockets - 1 yr RTS for vsphere Ent/ Ent Plus, 8+ Sockets - 3 yr 91Y6845 91Y6846 91Y6847 91Y6848 91Y6849 91Y6850 91Y6851 91Y6852 91Y6853 91Y6854 91Y6855 91Y6856 51J8628 51J8629 51J8630 51J8631 51J8618 51J8619 51J8634 51J8635 51J8636 51J8637 51J8640 51J8641 51J8642 51J8643 51J8646 51J8647 51J8648 51J8649 $1,305 $1,665 $3,330 $2,350 $4,700 $750 $1,500 $1,915 $3,815 $2,700 $5,400 $524 $1,335 $1,047 $2,670 $1,340 $3,416 $568 $1448 $1,135 $2,895 $659 $1,681 $1,318 $3,362 $1,265 $3,227 $2,531 $6,454 type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list 25
Supported Products, Part s & Pricing TMF Part xseries x3850 (cont'd) 7145 Applications RTS for Microsoft Applications - 1yr RTS for Microsoft Applications - 3yr RTS for Microsoft Applications - 5yr 91Y6840 91Y6841 91Y6842 6756NCA 6756NCB 6756NCC $560 $1,345 $2,100 type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list 26
Supported Products, Part s & Pricing x3690 7147 s Base RTS for x - Base - 1yr RTS for x - Base - 3yr RTS for x - Base - 5yr 96P2702 29R5396 91Y6839 $500 $1,375 $2,125 VMware RTS for vsphere Ess/Ess Plus/Std, up to 2 Sockets - w/ x Base - 1 yr RTS for vsphere Ess/Ess Plus/Std, up to 2 Sockets - w/ x Base - 3 yr RTS for vsphere Advanced, up to 2 Sockets - w/ x Base - 1 yr RTS for vsphere Advanced, up to 2 Sockets - w/ x Base - 3 yr RTS for vsphere Ent/ Ent Plus, up to 2 Sockets - w/ x Base - 1 yr RTS for vsphere Ent/ Ent Plus, up to 2 Sockets - w/ x Base - 3 yr RTS for vsphere vcenter Server - w/ X Base - 1 yr RTS for vsphere vcenter Server - w/ X Base - 3 yr RTS for vsphere vcenter Server - 1 yr RTS for vsphere vcenter Server - 3 yr RTS for VMware Acceleration Kits 2 sockets - 1 yr RTS for VMware Acceleration Kits 4+ sockets - 1 yr RTS for VMware Acceleration Kits 2 sockets - 3 yr RTS for VMware Acceleration Kits 4+ sockets - 3 yr RTS for VMware Acceleration Kits 2 sockets - 5 yr RTS for VMware Acceleration Kits 4+ sockets - 5 yr RTS for VMware Acceleration Kits 2 sockets w/ x Base - 1 yr RTS for VMware Acceleration Kits 4+ sockets w/ x Base - 1 yr RTS for VMware Acceleration Kits 2 sockets w/ x Base - 3 yr RTS for VMware Acceleration Kits 4+ sockets w/ x Base - 3 yr RTS for VMware Acceleration Kits 2 sockets w/ x Base - 5 yr 12X6899 12X6900 12X6903 12X6904 12X6911 12X6912 41C6011 41C6012 91Y6843 91Y6844 91Y6845 91Y6846 91Y6847 91Y6848 91Y6849 91Y6850 91Y6851 91Y6852 91Y6853 91Y6854 91Y6855 $559 $1,426 $603 $1,538 $823 $2,098 $850 $2,168 $1,570 $1,305 $1,665 $3,330 $2,350 $4,700 $750 $1,500 $1,915 $3,815 $2,700 Applications RTS for Microsoft Applications - 1yr RTS for Microsoft Applications - 3yr RTS for Microsoft Applications - 5yr 91Y6840 91Y6841 91Y6842 $560 $1,345 $2,100 type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list 27
Supported Products, Part s & Pricing x3690 X5 x3620 M3 x3630 M3 BladeCenter LS22 Blade Center LS42 x3550 M3 x3650 M3 x3550 M2 x3650 M2 x3455 7148 7376 7377 7901 7944 7945 7946 7947 7971 7984 s Base RTS for x - Base - 1yr RTS for x - Base - 3yr RTS for x - Base - 5yr VMware RTS for vsphere Ess/Ess Plus/Std, up to 2 Sockets - w/ x Base - 1 yr RTS for vsphere Ess/Ess Plus/Std, up to 2 Sockets - w/ x Base - 3 yr RTS for vsphere Advanced, up to 2 Sockets - w/ x Base - 1 yr RTS for vsphere Advanced, up to 2 Sockets - w/ x Base - 3 yr RTS for vsphere Ent/ Ent Plus, up to 2 Sockets - w/ x Base - 1 yr RTS for vsphere Ent/ Ent Plus, up to 2 Sockets - w/ x Base - 3 yr RTS for vsphere vcenter Server - w/ X Base - 1 yr RTS for vsphere vcenter Server - w/ X Base - 3 yr RTS for vsphere vcenter Server - 1 yr RTS for vsphere vcenter Server - 3 yr RTS for VMware Acceleration Kits 2 sockets - 1 yr RTS for VMware Acceleration Kits 4+ sockets - 1 yr RTS for VMware Acceleration Kits 2 sockets - 3 yr RTS for VMware Acceleration Kits 4+ sockets - 3 yr RTS for VMware Acceleration Kits 2 sockets - 5 yr RTS for VMware Acceleration Kits 4+ sockets - 5 yr RTS for VMware Acceleration Kits 2 sockets w/ x Base - 1 yr RTS for VMware Acceleration Kits 4+ sockets w/ x Base - 1 yr RTS for VMware Acceleration Kits 2 sockets w/ x Base - 3 yr RTS for VMware Acceleration Kits 4+ sockets w/ x Base - 3 yr RTS for VMware Acceleration Kits 2 sockets w/ x Base - 5 yr RTS for VMware Acceleration Kits 4+ sockets w/ x Base - 5 yr 96P2702 29R5396 91Y6839 12X6899 12X6900 12X6903 12X6904 12X6911 12X6912 41C6011 41C6012 91Y6843 91Y6844 91Y6845 91Y6846 91Y6847 91Y6848 91Y6849 91Y6850 91Y6851 91Y6852 91Y6853 91Y6854 91Y6855 91Y6856 $500 $1,375 $2,125 $559 $1,426 $603 $1,538 $823 $2,098 $850 $2,168 $1,570 $1,305 $1,665 $3,330 $2,350 $4,700 $750 $1,500 $1,915 $3,815 $2,700 $5,400 x3455 BladeCenter HS21 7986 7995 Applications RTS for Microsoft Applications - 1yr RTS for Microsoft Applications - 3yr RTS for Microsoft Applications - 5yr 91Y6840 91Y6841 91Y6842 $560 $1,345 $2,100 BladeCenter HS21 8853 28
Supported Products, Part s & Pricing xseries x3755 xseries x3755 M3 xseries x3755 7163 7164 8877 s Base RTS for x - Base - 1yr RTS for x - Base - 3yr RTS for x - Base - 5yr VMware RTS for vsphere Ess/Ess Plus/Std,up to 4 Sockets - w/ x Base - 1 yr RTS for vsphere Ess/Ess Plus/Std,up to 4 Sockets - w/ x Base - 3 yr RTS for vsphere Advanced, up to 4 Sockets - w/ x Base - 1 yr RTS for vsphere Advanced, up to 4 Sockets - w/ x Base - 3yr RTS for vsphere Ent/ Ent Plus, up to 4 Sockets - w/ x Base - 1 yr RTS for vsphere Ent/ Ent Plus,4 Sockets - w/ x Base - 3 yr RTS for vsphere vcenter Server - w/ X Base - 1 yr RTS for vsphere vcenter Server - w/ X Base - 3 yr RTS for vsphere vcenter Server - 1 yr RTS for vsphere vcenter Server - 3 yr RTS for VMware Acceleration Kits 2 sockets - 1 yr RTS for VMware Acceleration Kits 4+ sockets - 1 yr RTS for VMware Acceleration Kits 2 sockets - 3 yr RTS for VMware Acceleration Kits 4+ sockets - 3 yr RTS for VMware Acceleration Kits 2 sockets - 5 yr RTS for VMware Acceleration Kits 4+ sockets - 5 yr 96P2703 29R5397 91Y6839 12X6901 12X6902 12X6905 12X6906 12X6913 12X6914 41C6011 41C6012 91Y6843 91Y6844 91Y6845 91Y6846 91Y6847 91Y6848 91Y6849 91Y6850 $700 $1,925 $2,125 $795 $2,027 $923 $2,353 $1,455 $3,711 $850 $2,168 $1,570 $1,305 $1,665 $3,330 $2,350 $4,700 type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list 29
Supported Products, Part s & Pricing xseries x3755 xseries x3755 M3 xseries x3755 7163 7164 8877 s VMware (cont d) RTS for VMware Acceleration Kits 2 sockets w/ x Base - 1 yr RTS for VMware Acceleration Kits 4+ sockets w/ x Base - 1 yr RTS for VMware Acceleration Kits 2 sockets w/ x Base - 3 yr RTS for VMware Acceleration Kits 4+ sockets w/ x Base - 3 yr RTS for VMware Acceleration Kits 2 sockets w/ x Base - 5 yr RTS for VMware Acceleration Kits 4+ sockets w/ x Base - 5 yr RTS for vsphere Ess/Ess Plus/Std,up to 4 Sockets - 1 yr RTS for vsphere Ess/Ess Plus/Std,up to 4 Sockets - 3 yr RTS for vsphere Advanced, up to 4 Sockets - 1 yr RTS for vsphere Advanced, up to 4 Sockets - 3 yr RTS for vsphere Ent/ Ent Plus, up to 4 Sockets - 1 yr RTS for vsphere Ent/ Ent Plus, up to 4 Sockets - 3 yr 91Y6851 91Y6852 91Y6853 91Y6854 91Y6855 91Y6856 51J8634 51J8635 51J8640 51J8641 51J8646 51J8647 $750 $1,500 $1,915 $3,815 $2,700 $5,400 $568 $1,448 $659 $1,681 $1,265 $3,227 Applications RTS for Microsoft Applications - 1yr RTS for Microsoft Applications - 3yr RTS for Microsoft Applications - 5yr 91Y6840 91Y6841 91Y6842 $560 $1,345 $2,100 type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list 30
Supported Products, Part s & Pricing IBM Ethernet Switch 7309 s RTS for SAN Infrastructure & Networking Devices - 1yr RTS for SAN Infrastructure & Networking Devices - 3yr 91Y8857 91Y8858 $320 $816 x3200 M3 x3200 M3 BladeCenter HS12 7327 7328 8028 s Base RTS for x - Base - 1yr RTS for x - Base - 3yr RTS for x - Base - 5yr VMware RTS for vsphere Ess/Ess Plus/Std, up to 2 Sockets - w/ x Base - 1 yr RTS for vsphere Ess/Ess Plus/Std, up to 2 Sockets - w/ x Base - 3 yr RTS for vsphere Advanced, up to 2 Sockets - w/ x Base - 1 yr RTS for vsphere Advanced, up to 2 Sockets - w/ x Base - 3 yr RTS for vsphere Ent/ Ent Plus, up to 2 Sockets - w/ x Base - 1 yr RTS for vsphere Ent/ Ent Plus, up to 2 Sockets - w/ x Base - 3 yr RTS for vsphere vcenter Server - w/ X Base - 1 yr RTS for vsphere vcenter Server - w/ X Base - 3 yr RTS for vsphere vcenter Server - w/ x Base - 1 yr RTS for vsphere vcenter Server - w/ x Base - 3 yr RTS for VMware Acceleration Kits 2 sockets - 1 yr RTS for VMware Acceleration Kits 4+ sockets - 1 yr RTS for VMware Acceleration Kits 2 sockets - 3 yr RTS for VMware Acceleration Kits 4+ sockets - 3 yr RTS for VMware Acceleration Kits 2 sockets - 5 yr RTS for VMware Acceleration Kits 4+ sockets - 5 yr 96P2701 29R5395 91Y6838 12X6899 12X6900 12X6903 12X6904 12X6911 12X6912 41C6011 41C6012 91Y6843 91Y6844 91Y6845 91Y6846 91Y6847 91Y6848 91Y6849 91Y6850 $300 $825 $2,125 $559 $1,426 $603 $1,538 $823 $2,098 $850 $2,168 $1,570 $1,305 $1,665 $3,330 $2,350 $4,700 type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list 31
Supported Products, Part s & Pricing x3200 M3 x3200 M3 BladeCenter HS12 (cont d) 7327 7328 8028 s VMware (cont d) RTS for VMware Acceleration Kits 2 sockets w/ x Base - 1 yr RTS for VMware Acceleration Kits 4+ sockets w/ x Base - 1 yr RTS for VMware Acceleration Kits 2 sockets w/ x Base - 3 yr RTS for VMware Acceleration Kits 4+ sockets w/ x Base - 3 yr RTS for VMware Acceleration Kits 2 sockets w/ x Base - 5 yr RTS for VMware Acceleration Kits 4+ sockets w/ x Base - 5 yr RTS for VMware ESXi - 2 Sockets - w/ x Base - 1yr RTS for VMware ESXi - 2 Sockets - w/ x Base - 3yr RTS for VMware ESXi - 2 Sockets - 1yr RTS for VMware ESXi - 2 Sockets - 3yr RTS for vsphere Ess/Ess Plus/Std,up to 2 Sockets - 1 yr RTS for vsphere Ess/Ess Plus/Std,up to 2 Sockets - 3 yr RTS for vsphere Advanced, up to 2 Sockets - 1 yr RTS for vsphere Advanced, up to 2 Sockets - 3 yr RTS for vsphere Ent/ Ent Plus, up to 2 Sockets - 1 yr RTS for vsphere Ent/ Ent Plus, up to 2 Sockets - 3 yr 91Y6851 91Y6852 91Y6853 91Y6854 91Y6855 91Y6856 51J8620 51J8621 51J8626 51J8627 51J8632 51J8633 51J8638 51J8639 51J8644 51J8645 $750 $1,500 $1,915 $3,815 $2,700 $5,400 $537 $1,368 $262 $667 $284 $724 $330 $840 $633 $1,613 Applications RTS for Microsoft Applications - 1yr RTS for Microsoft Applications - 3yr RTS for Microsoft Applications - 5yr 91Y6840 91Y6841 91Y6842 $560 $1,345 $2,100 type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list 32
Supported Products, Part s & Pricing x3400 M3 x3400 M3 x3500 M3 x3400 M2 x3400 M2 x3500 M2 7378 7379 7380 7836 7837 7839 s Base RTS for x - Base - 1yr RTS for x - Base - 3yr RTS for x - Base - 5yr VMware RTS for vsphere Ess/Ess Plus/Std, up to 2 Sockets - w/ x Base - 1 yr RTS for vsphere Ess/Ess Plus/Std, up to 2 Sockets - w/ x Base - 3 yr RTS for vsphere Advanced, up to 2 Sockets - w/ x Base - 1 yr RTS for vsphere Advanced, up to 2 Sockets - w/ x Base - 3 yr RTS for vsphere Ent/ Ent Plus, up to 2 Sockets - w/ x Base - 1 yr RTS for vsphere Ent/ Ent Plus, up to 2 Sockets - w/ x Base - 3 yr RTS for VMware Acceleration Kits 2 sockets - 1 yr RTS for VMware Acceleration Kits 4+ sockets - 1 yr RTS for VMware Acceleration Kits 2 sockets - 3 yr RTS for VMware Acceleration Kits 4+ sockets - 3 yr RTS for VMware Acceleration Kits 2 sockets - 5 yr RTS for VMware Acceleration Kits 4+ sockets - 5 yr RTS for VMware Acceleration Kits 2 sockets w/ x Base - 1 yr RTS for VMware Acceleration Kits 4+ sockets w/ x Base - 1 yr RTS for VMware Acceleration Kits 2 sockets w/ x Base - 3 yr RTS for VMware Acceleration Kits 4+ sockets w/ x Base - 3 yr RTS for VMware Acceleration Kits 2 sockets w/ x Base - 5 yr RTS for VMware Acceleration Kits 4+ sockets w/ x Base - 5 yr 96P2702 29R5396 91Y6839 12X6899 12X6900 12X6903 12X6904 12X6911 12X6912 91Y6845 91Y6846 91Y6847 91Y6848 91Y6849 91Y6850 91Y6851 91Y6852 91Y6853 91Y6854 91Y6855 91Y6856 $500 $1,375 $2,125 $559 $1,426 $603 $1,538 $823 $2,098 $1,305 $1,665 $3,330 $2,350 $4,700 $750 $1,500 $1,915 $3,815 $2,700 $5,400 type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list 33
Supported Products, Part s & Pricing x3400 M3 x3400 M3 x3500 M3 x3400 M2 7378 7379 7380 7836 x3400 M3 x3400 M3 x3500 M3 x3400 M2 VMware (cont d) RTS for vsphere vcenter Server - w/ X Base - 1 yr RTS for vsphere vcenter Server - w/ X Base - 3 yr RTS for vsphere vcenter Server - 1 yr RTS for vsphere vcenter Server - 3 yr RTS for vsphere Ess/Ess Plus/Std,up to 2 Sockets - 1 yr RTS for vsphere Ess/Ess Plus/Std,up to 2 Sockets - 3 yr RTS for vsphere Advanced, up to 2 Sockets - 1 yr RTS for vsphere Advanced, up to 2 Sockets - 3 yr RTS for vsphere Ent/ Ent Plus, up to 2 Sockets - 1 yr RTS for vsphere Ent/ Ent Plus, up to 2 Sockets - 3 yr 41C6011 41C6012 91Y6843 91Y6844 51J8632 51J8633 51J8638 51J8639 51J8644 51J8645 $850 $2,168 $1,570 $284 $724 $330 $840 $633 $1,613 x3400 M2 x3500 M2 7837 7839 x3400 M2 x3500 M2 Applications RTS for Microsoft Applications - 1yr RTS for Microsoft Applications - 3yr RTS for Microsoft Applications - 5yr 91Y6840 91Y6841 91Y6842 $560 $1,345 $2,100 type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list 34
Supported Products, Part s & Pricing BladeCenter JS23/JS43 Smart Analytics 5600 BladeCenter JS21 BladeCenter JS12/JS22 BladeCenter PS701 / PS702 BladeCenter JS20 BladeCenter JS21 Note: Suppt does not include AIX 7778 7949 7988 7998 8406 8842 8844 Base RTS for x - Base - 1yr RTS for x - Base - 3yr RTS for x - Base - 5yr VMware RTS for vsphere vcenter Server - 1 yr RTS for vsphere vcenter Server - 3 yr RTS for VMware Acceleration Kits 2 sockets - 1 yr RTS for VMware Acceleration Kits 4+ sockets - 1 yr RTS for VMware Acceleration Kits 2 sockets - 3 yr RTS for VMware Acceleration Kits 4+ sockets - 3 yr RTS for VMware Acceleration Kits 2 sockets - 5 yr RTS for VMware Acceleration Kits 4+ sockets - 5 yr RTS for VMware Acceleration Kits 2 sockets w/ x Base - 1 yr RTS for VMware Acceleration Kits 4+ sockets w/ x Base - 1 yr RTS for VMware Acceleration Kits 2 sockets w/ x Base - 3 yr RTS for VMware Acceleration Kits 4+ sockets w/ x Base - 3 yr RTS for VMware Acceleration Kits 2 sockets w/ x Base - 5 yr RTS for VMware Acceleration Kits 4+ sockets w/ x Base - 5 yr Applications RTS for Microsoft Applications - 1yr RTS for Microsoft Applications - 3yr RTS for Microsoft Applications - 5yr 96P2702 29R5396 91Y6839 91Y6843 91Y6844 91Y6845 91Y6846 91Y6847 91Y6848 91Y6849 91Y6850 91Y6851 91Y6852 91Y6853 91Y6854 91Y6855 91Y6856 91Y6840 91Y6841 91Y6842 $500 $1,375 $2,125 $1,570 $1,305 $1,665 $3,330 $2,350 $4,700 $750 $1,500 $1,915 $3,815 $2,700 $5,400 $560 $1,345 $2,100 type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list 35
Supported Products, Part s & Pricing BladeCenter HS22 7809 7870 Base RTS for x - Base - 1yr RTS for x - Base - 3yr RTS for x - Base - 5yr 96P2702 29R5396 91Y6839 $500 $1,375 $2,125 VMware RTS for vsphere Ess/Ess Plus/Std, up to 2 Sockets - w/ x Base - 1 yr RTS for vsphere Ess/Ess Plus/Std, up to 2 Sockets - w/ x Base - 3 yr RTS for vsphere Advanced, up to 2 Sockets - w/ x Base - 1 yr RTS for vsphere Advanced, up to 2 Sockets - w/ x Base - 3 yr RTS for vsphere Ent/ Ent Plus, up to 2 Sockets - w/ x Base - 1 yr RTS for vsphere Ent/ Ent Plus, up to 2 Sockets - w/ x Base - 3 yr RTS for vsphere vcenter Server - w/ X Base - 1 yr RTS for vsphere vcenter Server - w/ X Base - 3 yr RTS for vsphere vcenter Server - 1 yr RTS for vsphere vcenter Server - 3 yr RTS for VMware Acceleration Kits 2 sockets - 1 yr RTS for VMware Acceleration Kits 4+ sockets - 1 yr RTS for VMware Acceleration Kits 2 sockets - 3 yr RTS for VMware Acceleration Kits 4+ sockets - 3 yr RTS for VMware Acceleration Kits 2 sockets - 5 yr RTS for VMware Acceleration Kits 4+ sockets - 5 yr 12X6899 12X6900 12X6903 12X6904 12X6911 12X6912 41C6011 41C6012 91Y6843 91Y6844 91Y6845 91Y6846 91Y6847 91Y6848 91Y6849 91Y6850 $559 $1,426 $603 $1,538 $823 $2,098 $850 $2,168 $1,570 $1,305 $1,665 $3,330 $2,350 $4,700 type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list 36