rat Comodo cwatch Web Security Software Version 1.6 Quick Start Guide Guide Version 1.6.010918 Comodo Security Solutions 1255 Broad Street Clifton, NJ 07013
Comodo cwatch Web Security - Quick Start Guide cwatch Web Security is a cloud-based security intelligence service that continuously monitors and protects websites against millions of attacks and threats. In addition to website protection, cwatch Web Security includes a subscription to a content delivery network (CDN) service, helping to accelerate your websites' performance. This document explains how you can purchase licenses, enroll websites and use the cwatch interface. Purchase Website License(s) Login to cwatch Enroll Websites Configure cwatch Scanning and the CDN Service Using the cwatch Interface Purchase Website Licenses If you haven't done so already, please select a cwatch plan at https://cwatch.comodo.com/plans.php. Licenses are charged per domain. You can add any number of domains to a license. You can add multiple license types to your account if you wish to implement different protection levels on different websites. You can associate websites with specific licenses in the cwatch interface. Available license types are: Starter Pro Premium Enterprise The following table shows the features and services available with each license type: Feature/Service Starter Pro Premium Enterprise Number of Websites (Unlimited Web Pages) 1 domain 1 domain 1 domain 1 domain and up to 10 sub-domains Detection & Removal of Known & Unknown Malware Stand-alone File Embedded in Script Database 24 hrs response 12 hrs response 6 hrs response 2 hrs response Security Information and Event Management (SIEM) and 24/7 Cyber Security Operations Center (CSOC) CSOC Analyst CSOC backed CSOC backed Malware Scan Detection / Block Comodo cwatch Web Security - Quick Start Guide 2018 Comodo Security Solutions Inc. All rights reserved. 2
Spam & Website Filtering plus Analyst backed plus Analyst backed Malware Detection Scan 24 hrs 12 hrs 6 hrs 2 hrs response Vulnerability (OWASP) Detection Scan 24 hrs 12 hrs 6 hrs 2 hrs response Web Application Firewall (WAF) Managed (Updates) 24 hrs 12 hrs 6 hrs 2 hrs response for incidents Fine Grained Control CSOC backed 2 hrs response for incidents Bot Protection Scraping Protection Enterprise Control Content Delivery Network (CDN) Bandwidth and Domains 50 GB/mo 200 GB/mo 500 GB/mo 1000 GB/mo Uptime SLA 99.99% 100% 100% 100% Speed 40/100 Gbps 10/40/100 Gbps 10/40/100 Gbps 10/40/100 Gbps Scale 10 Tbps 96 Tbps 96 Tbps 96 Tbps Layer 7 DDoS Protection CSOC backed CSOC backed Layer 3, 4, 5 & 6 DDoS Protection CSOC backed CSOC backed 30 Days Money Back Guarantee Once you complete the purchase process: If you are a new user, a Comodo account will be created for you at https://accounts.comodo.com. An email containing your subscription ID and the link to activate your account will be sent to you. You can activate your account by following the link in the mail. If you are an existing user, an acknowledgment mail will be sent to you containing your license key. Please save your license key in a safe location. Next, login to cwatch at https://login.cwatch.comodo.com/login Login to cwatch You can login into the cwatch admin console at https://login.cwatch.comodo.com/login using any browser: Comodo cwatch Web Security - Quick Start Guide 2018 Comodo Security Solutions Inc. All rights reserved. 3
If you are logging-in for the first time, please use the username and password provided in the cwatch account confirmation email. We strongly recommend you change your password after first login for security reasons. Enroll Websites The cwatch console lets you to add and configure websites for cwatch protection and for site acceleration via the content delivery network (CDN). The number of domains that can be added to your account depends on your license (explained here). After enrollment, you can configure threat monitoring and CDN settings for each website. See the next section, Configure cwatch Scanning and the CDN Service for more details. To add a new domain Login to cwatch at https://login.cwatch.comodo.com/login with your Comodo account credentials. The dashboard will appear by default Click 'Add Site' at top-right to start the 'Add Websites' wizard: Comodo cwatch Web Security - Quick Start Guide 2018 Comodo Security Solutions Inc. All rights reserved. 4
The wizard contains four steps: Step 1 - Register your website Step 2 - Select License Step 3 - HTTP Protocol Settings Step 4 -Finalization Step 1 - Register your website Enter the name of the website you wish to register. Do not include 'www' at the start. Click 'Continue Setup' to move to the next step. Comodo cwatch Web Security - Quick Start Guide 2018 Comodo Security Solutions Inc. All rights reserved. 5
Step 2 - Select License Next, choose the license type you wish to apply to the site. cwatch features and CDN traffic limits vary according to license type. Details are available here. The drop-down displays all licenses that you have purchased. Choose the type of license you wish to associate with the domain you entered in step 1 Click 'Continue Setup' to proceed Each 'Enterprise' license covers up to ten sub-domains of a primary domain. You have to specify each sub-domain after registering the primary domain. Comodo cwatch Web Security - Quick Start Guide 2018 Comodo Security Solutions Inc. All rights reserved. 6
You should select 'Enterprise' as the license type for each sub-domain in order for it to be covered under the primary domain license. Each sub-domain also has to be configured separately for malware scanning and the CDN service. See the next section, Configure cwatch Scanning and the CDN Service for more details. Step 3 - HTTP Protocol Settings Specify whether your website uses the HTTP or HTTPS protocol. If it uses HTTPS, you can also select the SSL certificate used to secure the site. Select the protocol from the drop-down. The available options are: HTTP - Choose HTTP and click 'Finish'. The wizard will move to Step 4 -Finalization. HTTPS - Choose HTTPS and enter the details of the certificate to be used. Comodo cwatch Web Security - Quick Start Guide 2018 Comodo Security Solutions Inc. All rights reserved. 7
You need to upload the SSL certificate of the website and its private key. You should also upload any intermediary certificates. SSL Protection Settings - Table of Parameters Parameter Description Name Certificate Enter a descriptive name for the certificate. This will be used to identify it in cwatch. Paste the content of your certificate. For example, the content you are looking for will look something like this: Comodo cwatch Web Security - Quick Start Guide 2018 Comodo Security Solutions Inc. All rights reserved. 8
-----BEGIN CERTIFICATE----- MIICUTCCAfugAwIBAgIBADANBgkqhkiG9w0BAQQFADBXMQswCQYDVQQGEw JDTjEL MAkGA1UECBMCUE4xCzAJBgNVBAcTAkNOMQswCQYDVQQKEwJPTjELMAkGA1 UECxMC VU4xFDASBgNVBAMTC0hlcm9uZyBZYW5nMB4XDTA1MDcxNTIxMTk0N1oXDT A1MDgx NDIxMTk0N1owVzELMAkGA1UEBhMCQ04xCzAJBgNVBAgTAlBOMQswCQYDVQ QHEwJD TjELMAkGA1UEChMCT04xCzAJBgNVBAsTAlVOMRQwEgYDVQQDEwtIZXJvbm cgwwfu ZzBcMA0GCSqGSIb3DQEBAQUAA0sAMEgCQQCp5hnG7ogBhtlynpOS21cBew KE/B7j V14qeyslnr26xZUsSVko36ZnhiaO/zbMOoRcKK9vEcgMtcLFuQTWDl3RAg MBAAGj gbewga4whqydvr0obbyeffxi70krxeqdxzgbacqor4judncemh8ga1udiw R4MHaA FFXI70krXeQDxZgbaCQoR4jUDncEoVukWTBXMQswCQYDVQQGEwJDTjELMA kga1ue CBMCUE4xCzAJBgNVBAcTAkNOMQswCQYDVQQKEwJPTjELMAkGA1UECxMCVU 4xFDAS BgNVBAMTC0hlcm9uZyBZYW5nggEAMAwGA1UdEwQFMAMBAf8wDQYJKoZIhv cnaqee BQADQQA/ugzBrjjK9jcWnDVfGHlk3icNRq0oV7Ri32z/ +HQX67aRfgZu7KWdI+Ju Wm7DCfrPNGVwFWUQOmsPue9rZBgO SSL Chain Certificate Certificate Key -----END CERTIFICATE----- If your certificate contains an intermediate certificate then paste it here. If not, leave this field blank. Paste the private key of your certificate Tip: You can skip uploading the SSL certificate at this time by simply selecting HTTP. You can switch to HTTPS and choose the certificate later in the website's 'CDN Settings' area. See Configure cwatch Scanning and the CDN Service for more details. Click 'Add Certificate and Finish'. The wizard will move to Step 4 -Finalization. Step 4 - Finalization The final step allows you to configure your DNS settings. cwatch will generate a CNAME DNS record for the website you just enrolled You need to add this record to the DNS entry for your domain to route your site traffic through the CDN. Your web host may be able to help you with this step. Guidance is also available at https://support.google.com/a/topic/1615038?hl=en. Comodo cwatch Web Security - Quick Start Guide 2018 Comodo Security Solutions Inc. All rights reserved. 9
The CNAME record is also saved in the cwatch interface. To view it, click the domain name on the left then 'Settings' > 'CDN Settings'. See the online help page, Configuring CDN Settings for more details. Click 'Get Started'. Your new website will be added to your account. All features will be activated as per the license chosen for the site. Comodo cwatch Web Security - Quick Start Guide 2018 Comodo Security Solutions Inc. All rights reserved. 10
Repeat the process to add more websites. Configure cwatch Scanning and the CDN Service The next step is to: Configure vulnerability and malware scanning on a website Configure FTP access so cwatch technicians can resolve issues on your site Register your website with the content delivery network (if not already completed) Upload the SSL certificate used to secure the site if you are using HTTPS (if not already uploaded) Configure cache management settings for your website To configure your website for scanning and the CDN service Click a website name on the left and choose 'Settings'. Comodo cwatch Web Security - Quick Start Guide 2018 Comodo Security Solutions Inc. All rights reserved. 11
The interface contains three tabs: Malware Scan Settings - Configure the domain for vulnerability and malware scanning and provide FTP access details for your server. See Configure the Website for cwatch Scanning for more details. CDN Settings - Register the website with the content delivery network. You can also specify whether your site uses HTTP or HTTPS. If HTTPS, you can also upload the SSL certificate that you use to secure your site. See Configure CDN Settings for more details. Manage Cache - Configure the life-time of content saved in the CDN cache and visitors' browsers. Cached content is used to speed up content rendering times. See Configure Cache Settings for more details. Configure the Website for cwatch Scanning You need to upload a.php file to your website in order to configure malware scanning. cwatch will access the file at the location you specify and commence scanning. You can opt for automatic removal of malware threats identified at the end of every scan. You have the option to use technicians from Comodo Cyber-Security Operation Center (CSOC) to handle threats found on your websites. If enabled, our technicians will: Comodo cwatch Web Security - Quick Start Guide 2018 Comodo Security Solutions Inc. All rights reserved. 12
Investigate threats identified by each scan and remove any malware. Remove any vulnerabilities identified by scans. Remove any malware or vulnerabilities you reported in a support ticket. See the online help page for Viewing and Managing Support Tickets if you need help with this. You need to provide your FTP server details for our technicians to access your website. To configure your website for scanning and malware removal Click the 'Malware Scan Settings' tab Scan Settings: Download the PHP file in step 1.) Upload the file to the root folder of your website. The file should be publicly accessible. Enter the URL of the uploaded file in the text field. Comodo cwatch Web Security - Quick Start Guide 2018 Comodo Security Solutions Inc. All rights reserved. 13
Click 'Save and Verify' to run the check. Malware Removal Settings: Enable 'Switch On for automatic malware removal' if you want discovered malware to be removed by Comodo technicians. The fields for specifying your secure FTP server details will appear. s/ftp Settings - Table of Parameters Parameter s/ftp Hostname s/ftp Username/ FTP Password s/ftp Directory s/ftp Port Description Enter the hostname of your FTP server Enter the username and password that cwatch should use to access the FTP server. Enter the path to the location of the website in the FTP server. Enter the port through which the website can be securely accessed. Click 'Save and verify' cwatch will access the.php file and begin scanning your website according to a schedule. Comodo cwatch Web Security - Quick Start Guide 2018 Comodo Security Solutions Inc. All rights reserved. 14
Your domain will be scanned in 12 hour intervals and the results will be displayed in the 'Malware' page of the domain. See Comodo Malware Scan Results for more details. Comodo cwatch Web Security - Quick Start Guide 2018 Comodo Security Solutions Inc. All rights reserved. 15
Configure CDN Settings You must configure your website to use the CDN service in order to monitor traffic, identify threats and accelerate web-site performance. To configure the service, you need to add a CNAME entry to your website's DNS record. The CNAME entry is listed in the 'CDN Settings' area. The amount of CDN traffic available for a domain depends on the cwatch license active on the domain. Details are available here. You should also select the SSL certificate used on your website if it uses HTTPS. Once configured, the CDN service will: Accelerate performance by delivering your website content to your visitors from data centers closest to their location. Forward event logs to the Comodo CSOC team who will monitor your traffic to identify anomalous behavior and threats. Provide Comodo web application firewall protection for your domains. The CSOC team constantly improves the mod-security rules in Comodo web application firewall to provide cutting edge protection for our customers. To open the CDN Settings page Click the 'CDN Settings' tab in the 'Settings' page. Comodo cwatch Web Security - Quick Start Guide 2018 Comodo Security Solutions Inc. All rights reserved. 16
Comodo cwatch Web Security - Quick Start Guide 2018 Comodo Security Solutions Inc. All rights reserved. 17
SSL Configuration: If you chose HTTPS when adding your site, the SSL configuration area shows details of the certificate that is installed on your website. If you chose HTTP, you can upgrade to HTTPS and upload the SSL certificate to secure your website. Choose HTTPS from the drop-down or click the 'Click to update protocol button' Comodo cwatch Web Security - Quick Start Guide 2018 Comodo Security Solutions Inc. All rights reserved. 18
The form for adding your SSL certificate will appear. SSL Protection Settings - Table of Parameters Parameter Description Name Enter a descriptive name for the certificate. This will be used to identify it in cwatch. Comodo cwatch Web Security - Quick Start Guide 2018 Comodo Security Solutions Inc. All rights reserved. 19
Certificate Paste the content of your certificate. For example, the content you are looking for will look something like this: -----BEGIN CERTIFICATE----- MIICUTCCAfugAwIBAgIBADANBgkqhkiG9w0BAQQFADBXMQswCQYDVQQGEw JDTjEL MAkGA1UECBMCUE4xCzAJBgNVBAcTAkNOMQswCQYDVQQKEwJPTjELMAkGA1 UECxMC VU4xFDASBgNVBAMTC0hlcm9uZyBZYW5nMB4XDTA1MDcxNTIxMTk0N1oXDT A1MDgx NDIxMTk0N1owVzELMAkGA1UEBhMCQ04xCzAJBgNVBAgTAlBOMQswCQYDVQ QHEwJD TjELMAkGA1UEChMCT04xCzAJBgNVBAsTAlVOMRQwEgYDVQQDEwtIZXJvbm cgwwfu ZzBcMA0GCSqGSIb3DQEBAQUAA0sAMEgCQQCp5hnG7ogBhtlynpOS21cBew KE/B7j V14qeyslnr26xZUsSVko36ZnhiaO/zbMOoRcKK9vEcgMtcLFuQTWDl3RAg MBAAGj gbewga4whqydvr0obbyeffxi70krxeqdxzgbacqor4judncemh8ga1udiw R4MHaA FFXI70krXeQDxZgbaCQoR4jUDncEoVukWTBXMQswCQYDVQQGEwJDTjELMA kga1ue CBMCUE4xCzAJBgNVBAcTAkNOMQswCQYDVQQKEwJPTjELMAkGA1UECxMCVU 4xFDAS BgNVBAMTC0hlcm9uZyBZYW5nggEAMAwGA1UdEwQFMAMBAf8wDQYJKoZIhv cnaqee BQADQQA/ugzBrjjK9jcWnDVfGHlk3icNRq0oV7Ri32z/ +HQX67aRfgZu7KWdI+Ju Wm7DCfrPNGVwFWUQOmsPue9rZBgO SSL Chain Certificate Certificate Key -----END CERTIFICATE----- If your certificate contains an intermediate certificate then paste it here. If not, leave this field blank. Paste the private key of your certificate Click 'Create New SSL Certificate' cwatch will create a new certificate and bind it with the website for data transfer through the CDN. DNS Configuration: Add the 'CNAME' record displayed in this interface to the DNS entry for your domain to route your site traffic through the CDN. Your web host may be able to help you with this step. Guidance is also available at https://support.google.com/a/topic/1615038?hl=en. Once configured, cwatch will check the DNS records and route the traffic through the CDN. Comodo cwatch Web Security - Quick Start Guide 2018 Comodo Security Solutions Inc. All rights reserved. 20
It may take up to 20 minutes for the CDN to receive the traffic to your domain. Once it has started, you can view traffic statistics on the 'CDN Metrics' page for the domain. See Content Delivery Network Metrics for more details. Origin Information Origin IP Resolution - Choose whether or not the CDN should use DNS servers to resolve the IP address of your origin web server. This depends on whether your server uses a static or dynamic IP address. If your server uses a static IP address, enable 'Origin IP Resolution'. The CDN will fetch your IP address by domain look-up, save it and display it in the 'Origin IP' field. The CDN will use this IP address to fetch the files from your web server. This will save time for content delivery to your website visitors. If your server uses dynamic IP address, disable this option. The CDN will use DNS services to resolve your IP address. Custom Host Header - If the custom host header for your website configured in the origin hosting server, is different from the domain name, enter the Custom Host Header in this field. Click 'Update' for your settings to take effect. Configure Cache Settings You can configure validity periods of content cached by the content delivery network. Content is cached in order to serve pages faster to your website visitors. You may want to clear the cache if you have recently updated your website to ensure the latest content is served to your visitors. To configure cache settings Click the 'Manage Cache' tab in the 'Settings' page Comodo cwatch Web Security - Quick Start Guide 2018 Comodo Security Solutions Inc. All rights reserved. 21
Manage Cache - Table of Parameters Parameter Set Default Cache Time Cache Control Header Use State Query String Cache Settings Description Allows you define the time period which content fetched by the CDN from your web servers should remain on the CDN cache. This is useful if your website's cache control headers (CCH) are not used or ignored by the browser on your visitors computer. Background Note: Cache Control Headers are used to define the length of time which content fetched from site should remain in the browser's cache. The local cache is used by the browser to render the site when it is re-visited by the user, avoiding the need to fetch the content again from the server. Enter the validity period of the CCH at the end-user's web browser. This defines the time period which cached content in the web browser can be reused without checking the web server for updates Select 'Serve expired content' if you want the CDN to deliver cached content when: The CDN is currently checking the website for updated content Your website is down. Select 'Treat as separate cachable item' if you want webpages with query string parameters (e.g. '?q=something') to be cached as separate files. This will instruct the CDN to update the Comodo cwatch Web Security - Quick Start Guide 2018 Comodo Security Solutions Inc. All rights reserved. 22
respective files in its cache whenever the original pages are updated. Ignore Cache Select 'Ignore max age set by the origin' if you want your visitor's browsers and clients to ignore the time to live (TTL) and header expiry settings of your webpages. The web browsers will use the default cache time setting above to retain the content in their cache. Purge CDN Cache on Edge Servers Purge Individual Files Purge All Files Allows you remove specific files from the cache so that the CDN is forced to check your website the next time the files are requested. Enter the URI of the file in the text box and click the green '+' button Repeat the process to add more files Click 'Purge' Allows you remove all files from the cache so that the CDN is forced to check your website the next time the files are requested. Click 'Purge' Click 'Update Cache Settings' for your settings to take effect. Using the cwatch Interface Once you have registered a new website it will be listed in the left-hand menu. You view threat statistics and configure the website by selecting an option below the domain name: Dashboard - Overall statistics on all websites that are protected and managed. Alert - Shows all notifications about malware and vulnerabilities discovered on the website. See https://help.comodo.com/topic-285-1-848-11493-view-alerts.html for more details. Comodo cwatch Web Security - Quick Start Guide 2018 Comodo Security Solutions Inc. All rights reserved. 23
Overview - At-a-glance summary of security status and CDN performance. See https://help.comodo.com/topic- 285-1-848-11010-Website-Overview.html for more details. Vulnerabilities - Lists all threats in the OWASP top ten that have been blocked by cwatch. You have the option to submit a ticket to Comodo Labs to remove the threats. Refer to https://help.comodo.com/topic-285-1-848-11492- Comodo-Vulnerability-Scan-Results.html for more details. Malware - Summary of the number of files scanned so far and their trust levels. You have the option to submit a ticket to remove any malicious files. See https://help.comodo.com/topic-285-1-848-11011-comodo-malware- Scan-Results.html for more details. COSC - Shows a real-time analysis of attack patterns on your domain from the Comodo Security Operations Center. See https://help.comodo.com/topic-285-1-848-11494-cyber-security-operation-center-results.html for more details. CDN Metrics - Shows data about your content delivery network traffic. This includes total usage, data throughput and the locations from which your traffic originated. See https://help.comodo.com/topic-285-1-848-11495- Content-Delivery-Network-Metrics.html to find out more. Ticket - Allows you to view, open and manage your support requests for the domain. You can create tickets to request Comodo to whitelist or blacklist items or to clean malware from your domain. See https://help.comodo.com/topic-285-1-848-11014-viewing-and-managing-support-tickets.html to learn more. Settings - Allows you to configure domain malware scanning, CDN coverage, FTP access and SSL certification. See https://help.comodo.com/topic-285-1-848-11496-website-configuration.html to find out more. Comodo cwatch Web Security - Quick Start Guide 2018 Comodo Security Solutions Inc. All rights reserved. 24
About Comodo Security Solutions Comodo Security Solutions is a global innovator of cybersecurity solutions, protecting critical information across the digital landscape. Comodo provides complete, end-to-end security solutions across the boundary, internal network and endpoint with innovative technologies solving the most advanced malware threats. With over 80 million installations of its threat prevention products, Comodo provides an extensive suite of endpoint, website and network security products for MSPs, enterprises and consumers. The Comodo Threat Research Labs is a global team of IT security professionals, ethical hackers, computer scientists and engineers analyzing and filtering input from across the globe. The team analyzes millions of potential pieces of malware, phishing, spam or other malicious/unwanted files and emails every day, using the insights and findings to secure and protect its current customer base and the at-large public, enterprise and internet community. Continual innovation and a commitment to reversing the growth of zero-day malware, ransomware, data-breaches and internet-crime distinguish Comodo Security Solutions as a vital player in today s enterprise and home security markets. With offices in the US, China, Turkey, India, Romania and Ukraine, Comodo secures the online and offline eco-systems of thousands of clients worldwide. Comodo Security Solutions, Inc 1255 Broad Street Clifton, NJ 07013 United States Tel : +1.888.266.6361 Tel : +1.703.581.6361 Email: EnterpriseSolutions@Comodo.com For additional information on Comodo - visit https://www.comodo.com Comodo cwatch Web Security - Quick Start Guide 2018 Comodo Security Solutions Inc. All rights reserved. 25