BCS 2.1 Training Programs Portfolio Presentation
Agenda Why IMS Training? Overview of IMS Course Portfolio Training Delivery Methods Standard and Customized Training Competence Gap Analysis Steps Learning Solutions Target Groups Training Steps Courses per Target Group Examples of IMS Training Flows Training Portfolio Summary BCS 2.1 Training Package Presentation 228/221 09-FAP 130 506 Uae, Rev A 2010-06-21 Page 2
Why BCS Training? Enhanced performance and cost efficient operations Training on Overview, System and Network level Flexible training package suited to your needs Focus on understanding The right competence, at the right time, in the right place BCS 2.1 Training Package Presentation 228/221 09-FAP 130 506 Uae, Rev A 2010-06-21 Page 3
Overview of IMS course Portfolio MMTel IMS Common Nodes MTAS IMS Core Nodes PGM SDS BCS CSCF HSS SLF IP Works SBG Interworking Nodes MGW MSC PSTN GW Mobility Server Collaboration Server Voice Server Broadworks EMA 5.4 Overview Support Systems EMA 5.4 Configuration and Operation EMA MM OSS RC BCS 2.1 Training Package Presentation 228/221 09-FAP 130 506 Uae, Rev A 2010-06-21 Page 4
Training Delivery Methods Instructor Led Training () Training in classroom led by an instructor Practical and theoretical training Eight or sixteen students depending on the type of training Web Based Learning (WBL) Self instructing courses Web based, theoretical training Fundamental knowledge Structured Knowledge Transfer (SKT) Training in small groups, led by mentor Content adapted to the customer s specific job roles and operations Identification of tasks and skills by Competence Gap Analysis (CGA) BCS 2.1 Training Package Presentation 228/221 09-FAP 130 506 Uae, Rev A 2010-06-21 Page 5
Training Delivery Methods Seminar (SEM) Theoretical presentation given by Instructor Can be delivered as or WBL (rapid e-learning) training Up to sixteen students for training Technical Workshop (WS) Instructor acts as facilitator Interactive training session, participants contribute to learning One-time event best suited for new technology areas Virtual Classroom Training (VCT) Video conference or Centra session Only theoretical courses No limitation in number of students BCS 2.1 Training Package Presentation 228/221 09-FAP 130 506 Uae, Rev A 2010-06-21 Page 6
Standard and Customized courses Standard Courses Standard training package described in course description (1550) Standard courses are delivered on-demand and according to schedule in MyLearning Customized Courses All courses can be customized to fit a specific customer s needs Training needs are identified by Competence Gap Analysis, also called Training Needs Analysis When is Customization needed? If Competence Gap Analysis reveals differences compared to standard in one or more of the following areas: Target groups Competence baseline (previous knowledge) Customer s system setup BCS 2.1 Training Package Presentation 228/221 09-FAP 130 506 Uae, Rev A 2010-06-21 Page 7
Competence Gap Analysis steps Pre-CGA Collect and analyse information about customer background Preparation Plan and schedule workshop or interviews, prepare questionnaires Execution Conduct the Competence Gap Analysis (workshops and interviews) Training Standard and/or Customized Courses Flow Conclusion Document and analyse the result of the CGA and compile into a report BCS 2.1 Training Package Presentation 228/221 09-FAP 130 506 Uae, Rev A 2010-06-21 Page 8
Learning Solutions BCS 2.1 Training Package Presentation 228/221 09-FAP 130 506 Uae, Rev A 2010-06-21 Page 9
Training Levels Competence Gap Analysis 1 Basic Introduction 2 Technical Overview 3 Platforms 4 Surveillance and Operation & Configuration BCS 2.1 Training Package Presentation 228/221 09-FAP 130 506 Uae, Rev A 2010-06-21 Page 10
Target Groups Fundamentals Fundamentals Fundamentals Business Management Business Business Developer Developer Application Development Application Application developer developer Operations Center Center Front Front Office: Office: --System System Technician Technician --Service Service Technician Technician Back Back Office: Office: --System System Engineer Engineer --Service Service Engineer Engineer Planning, Design Design and and Deployment Center Center Planning Planning and and Design Design Center Center --Service Service Planning Planning Engineer Engineer --Service Service Design Design Engineer Engineer --Network Network Design Design Engineer Engineer Deployment Deployment Center Center --Network Network Deployment Deployment Engineer Engineer --Service Service Deployment Deployment Engineer Engineer BCS 2.1 Training Package Presentation 228/221 09-FAP 130 506 Uae, Rev A 2010-06-21 Page 11
Courses per target group Fundamentals Fundamentals Fundamentals Fundamentals 1 Basic Introduction IMS in a Nutshell LZU1087775 BCS in a Nutshell LZU1087806 IMS 10B Overview LZU1088143 2 Technical Overview BCS 2.1 Training Package Presentation 228/221 09-FAP 130 506 Uae, Rev A 2010-06-21 Page 12
Courses per target group Business Management Business Management Business Business Developer Developer IMS in a Nutshell LZU1087775 IMS 10B Overview LZU1088143 1 Basic Introduction BCS in a Nutshell LZU1087806 2 Technical Overview IMS from a Business Perspective LZU 1082077 This is the main course for this target group. BCS 2.1 Training Package Presentation 228/221 09-FAP 130 506 Uae, Rev A 2010-06-21 Page 13
Courses per target group Planning, Design and Deployment Center Planning, Design Design and and Deployment Center Center Planning Planning and and Design Design Center Center --Service Service Planning Planning Engineer Engineer --Service Service Design Design Engineer Engineer --Network Network Design Design Engineer Engineer Deployment Deployment Center Center --Network Network Deployment Deployment Engineer Engineer --Service Service Deployment Deployment Engineer Engineer IMS in a Nutshell LZU1087775 BCS in a Nutshell LZU1087806 IMS 10B Overview LZU1088143 IP Works 7.0 Operation and Maintenance for IMS LZU1087974 1 Basic Introduction 2 Technical Overview 4 Surveillance & Operation and Configuration BCS 2.1 Training Package Presentation 228/221 09-FAP 130 506 Uae, Rev A 2010-06-21 Page 14
Courses per target group Planning, Design and Deployment Center Planning, Design Design and and Deployment Center Center Planning Planning and and Design Design Center Center --Service Service Planning Planning Engineer Engineer --Service Service Design Design Engineer Engineer Deployment Deployment Center Center --Service Service Deployment Deployment Engineer Engineer IMS in a Nutshell LZU1087775 BCS in a Nutshell LZU1087806 IMS 10B Overview LZU1088143 Familiar with Java, J2ME, IP Networking, protocols, 3GPP concepts and at least one Java IDE tool, preferably Eclipse. IMS Service Development Studio (SDS) Application Development LZU1087545 1 Basic Introduction 2 Technical Overview 4 Surveillance & Operation and Configuration BCS 2.1 Training Package Presentation 228/221 09-FAP 130 506 Uae, Rev A 2010-06-21 Page 15
Courses per target Group Application Development Application Development Application Application Developer Developer IMS in a Nutshell LZU1087775 Familiar with Java, J2ME, IP Networking, protocols, 3GPP concepts and at least one Java IDE tool, preferably Eclipse. 1 Basic Introduction BCS in a Nutshell LZU1087806 2 Technical Overview 4 Surveillance & Operation and Configuration IMS 10B Overview LZU1088143 IMS Service Development Studio (SDS) Application Development LZU1087545 BCS 2.1 Training Package Presentation 228/221 09-FAP 130 506 Uae, Rev A 2010-06-21 Page 16
Courses per target group Operations Center: Front and Back Office Operations Center Center Front Front Office: Office: IMS in a Nutshell LZU1087775 IMS 10B Overview LZU1088143 IS 2.0 Overview LZU1087085 --System System Technician Technician --Service Service Technician Technician Back Back Office: Office: BCS in a Nutshell LZU1087806 IMS Signaling LZU1087193 IS 2.0 Operation and Configuration LZU1087086 --System System Engineer Engineer --Service Service Engineer Engineer 1 Basic Introduction Step 2 and 3 are prerequisite for step 4 training. TSP 6.0 Overview LZU1087339 TSP 6.0 Operation and Maintenance 2 Technical Overview LZU1087341 3 Platforms OMP 2.0 Operation and Maintenance LZU1087819 BCS 2.1 Training Package Presentation 228/221 09-FAP 130 506 Uae, Rev A 2010-06-21 Page 17
Courses per target Group Operations Center: Back Office Operations Center Center Back Back Office: Office: --System System Engineer Engineer --Service Service Engineer Engineer 1 Basic Introduction 2 Technical Overview 3 Platforms Interworking Nodes SBG 3.1 Operation and Configuration LZU1087968 IMS 10B PSTN Gatetway Operation and Configuration LZU1088144 IS MGC 6.1 Operation and Configuration LZU1087705 On demand IS MGW 2.0 Operation and Configuration LZU1087704 On demand IMS Core Nodes UDC Overview LZU1087432 CUDB Operation and Service Configuration LZU1087435 IP Works 7.0 Operation and Maintenance for IMS LZU1087974 CSCF 5.0 and HSS/SLF 5.0 Operation and Configuration LZU1087709 4 Surveillance & Operation and Configuration Service Enablers PGM 4.1 Operation and Configuration Advanced Training IMS Operation and Maintenance Advanced LZU1087204 LZU1087209 BCS 2.1 Training Package Presentation 228/221 09-FAP 130 506 Uae, Rev A 2010-06-21 Page 18 Please refer to the course descriptions (1550s) for a complete list of prerequisites.
Courses per Target Group Operations Center: Back Office IMS 10B Overview Operations Center Center Back Back Office: Office: --System System Engineer Engineer --Service Service Engineer Engineer 1 Basic Introduction Broadworks Operation and Configuration for IMS LZU1087710 LZU1088143 IMS Signaling LZU1087193 OMP 2.0 Operation and Maintenance LZU1087819 2 Technical Overview 3 Platforms BCS 2.1 Mobility Server Operation and Configuration LZU1087964 BCS 2.1 Collaboration Server Operation and Configuration LZU1087963 4 Surveillance & Operation and Configuration ON DEMAND ON DEMAND Business Voice Operation and Configuration LZU1088151 ON DEMAND BCS 2.1 Training Package Presentation 228/221 09-FAP 130 506 Uae, Rev A 2010-06-21 Page 19
Courses per target group Operations Center: Front Office Operations Center Center Front Front Office: Office: --System System Technician Technician --Service Service Technician Technician SKT is always part of a learning solution! 1 Basic Introduction 2 Technical Overview 3 Platforms Competence Gap Analysis BCS 2.1 Network Surveillance Structured Knowledge Transfer Nodes that can be covered in the training: HSS, CSCF, IPWorks, PGM, SBG, PSTN GW, MGC, MGW, Broadworks 4 Surveillance & Operation and Configuration BCS 2.1 Training Package Presentation 228/221 09-FAP 130 506 Uae, Rev A 2010-06-21 Page 20
IMS Related Training Related Training Programs Ericsson Multi Activation (EMA) 5.4 Training Package OSS-RC 7 Training Package Multimediation (MM) 6.0 Training Package IMS Training Programs Multimedia Telephony (MMTel) 10B Training Package IMS Core 10B and IMS Nodes Training Package BCS 2.1 Training Package Presentation 228/221 09-FAP 130 506 Uae, Rev A 2010-06-21 Page 21 Additional Prerequisite Courses for Step 4 Training: IP Networking, LZU102397 IP Quality of Service and MPLS, LZU1087716 IP Security, LZU1087717 Voice and Video over IP, LZU1087718
Examples of BCS Training Flows Step 1: Basic Introduction IMS In a Nutshell IMS from a Business Perspective LZU1087775 LZU1082077 BCS in a Nutshell LZU1087806 Step 2: Technical Overview IMS 10B Overview LZU1088143 Related Training Packages and Additional Prerequisites for Step 4 : IP Networking, LZU102397 IP Quality of Service and MPLS, LZU1087716 Step 3: Platforms IMS Signaling LZU1087193 IP Security, LZU1087717 Voice and Video over IP, LZU1087718 MM 6.0 Training Package EMA 5.4 Training Package IS 2.0 Overview TSP 6.0 Overview IMS Core 10B Training Package LZU1087085 LZU1087339 MMTel 10B Training Packge IS 2.0 Operation and Configuration LZU1087086 TSP 6.0 Operation and Maintenance LZU1087341 OMP 2.0 Operation and Maintenance LZU1087819 Familiar with Java, J2ME, IP Networking, protocols, 3GPP concepts and at least one Java IDE tool, preferably Eclipse. Step 4: Surveillance & Operation and Configuration Interworking Nodes IMS Core Nodes Application Servers and Enablers Application Development SBG 3.1 Operation and Configuration LZU1087201 CSCF 5.0 and HSS/SLF 5.0 Operation and Configuration LZU1087709 Broadworks Operation and Configuration for IMS LZU1087710 IMS Service Development Studio (SDS) Application Development LZU1087545 IMS 10B PSTN Gatetway Operation and Configuration LZU1088144 IP Works 7.0 Operation and Maintenance for IMS LZU1087974 BCS 2.1 Collaboration Server Operation and Configuration LZU1087963 - ON DEMAND IS MGC 6.1 Operation and Configuration BCS 2.1 Mobility Server Operation and Configuration LZU1087705 - ON DEMAND LZU1087964 ON DEMAND IS MGW 2.0 Operation and Configuration LZU1087704 - ON DEMAND PGM 4.1 Operation and Configuration LZU1087204 PGM 5.0 O&C delivered ON DEMAND Buisiness Voice Operation and Configuration LZU1088151 - ON DEMAND BCS 2.1 Training Package Presentation 228/221 09-FAP 130 506 Uae, Rev A 2010-06-21 Page 22
Example: IMS Operation and Maintenance Advanced Course Flow Target group: Back office System Experts 1. Technical Overview IMS 10B Overview LZU 108 8143 1 day IMS Signaling LZU 108 7193 3 days This course flow consists of nine blocks, starting with Overview and ending with Advanced training. 2. TSP-based Nodes TSP 6 Overview LZU 108 7339 1 day TSP 6 Operation and Maintenance LZU 108 7341 4 days CSCF 5.0 & HSS 5.0/SLF 5.0 Operation and Configuration LZU 108 7709 5 days MTAS 3.1 Operation and Configuration LZU 108 7967 4 days 3. IS-based Nodes Integrated Site 2.0 Overview LZU 108 7085 1 day Integrated Site 2.0 Operation and Configuration LZU 108 7086 3 days SBG 3.1 Operation and Configuration for IMS LZU 108 7968 3 days IMS 10B PSTN Gateway Operation and Configuration LZU 108 8144 4 days 4. OMP-based Nodes OMP 2.0 Operation and Maintenance LZU 108 7819 3 days User Data Consolidation (UDC) R1 Overview LZU 108 7432 2 days CUDB 1.0 Operation and Service Configuration LZU 108 7435 3 days 5 BCS 2.1 Training Package Presentation 228/221 09-FAP 130 506 Uae, Rev A 2010-06-21 Page 23
Example: IMS Operation and Maintenance Advanced Course Flow Target group: Back office System Experts 4 5. IPWorks (DNS/ENUM) IPWorks Operation and Configuration for IMS LZU 108 7974 3 days Block 2-9 can be taken in any order, provided that the course sequence within the blocks is followed. 6. Ericsson Multi Mediation (MM) MM 6.0 File and Event Surveillance LZU 108 7357 1 day MM 6.0 File and Event Processing and Configuration LZU 108 7358 3 days MM 6.0 File and Event Advanced Configuration LZU 108 7359 4 days 7. MMTel Provisioning MMTel 3.0 Provisioning LZU 108 7702 2 days 8. Ericsson Multi Activation (EMA) EMA 5.4 Overview LZU 108 2151 1 day EMA 5.4 Configuration and Operation LZU 108 7662 2 days 9. Network Management OSS RC System Administration for IMS LZU 108 2132 5 days 10. Advanced Training IMS Operation and Maintenance Advanced LZU 108 7209 3 days BCS 2.1 Training Package Presentation 228/221 09-FAP 130 506 Uae, Rev A 2010-06-21 Page 24
BCS Training portfolio summary Course Name Number Length Method IMS in a Nutshell LZU1087775 1h WBL IMS from a Business Perspective LZU1082077 1 day BCS in a Nutshell LZU1087806 1h WBL Course Name Number Length Method IMS 10B Overview LZU1088143 1 day IMS Signaling LZU1087193 4 days BCS 2.1 Training Package Presentation 228/221 09-FAP 130 506 Uae, Rev A 2010-06-21 Page 25
BCS training Portfolio Summary Course Name Number Length Method IS 2.0 Overview LZU1087085 1 day IS 2.0 Operation and Configuration LZU1087086 3 days TSP 6.0 Overview LZU1087339 1 day TSP 6.0 Operation and Maintenance LZU1087341 4 days OMP 2.0 Operation and Maintenance LZU1087819 3 days BCS 2.1 Training Package Presentation 228/221 09-FAP 130 506 Uae, Rev A 2010-06-21 Page 26
BCS Training portfolio summary Course Name Number Length Method SBG 3.1 Operation and Configuration LZU1087968 3 days IMS 10B PSTN Gatetway Operation and Configuration LZU1088144 4 days IS MGC 6.1 Operation and Configuration LZU1087705 2 days IS MGW 2.0 Operation and Configuration LZU1087704 2 days IP Works 7.0 Operation and Maintenance for IMS LZU1087974 2 days BCS 2.1 Mobility Server Operation and Configuration LZU1087964 2 days BCS 2.1 Collaboration Server Operation and Configuration LZU1087963 3 days Buisiness Voice Operation and Configuration LZU1088151 2 days CSCF 5.0 and HSS/SLF 5.0 Operation and Configuration LZU1087709 5 days PGM 4.1 Operation and Configuration LZU1087204 2 days IMS Service Development Studio (SDS) Application Development LZU1087545 4 days IMS Operation and Maintenance Advanced LZU1087209 3 days Broadworks Operation and Configuration for IMS LZU1087710 4 days BCS 2.1 Training Package Presentation 228/221 09-FAP 130 506 Uae, Rev A 2010-06-21 Page 27
Related Training Course Name Number Length Method MM 6.0 File and Event Surveillance LZU1087357 3 days MM 6.0 File and Event Processing and Configuration LZU1087358 4 days MM 6.0 Advanced Configuration LZU1087359 4 days OSS RC System Administration for IMS LZU1082132 5 days EMA 5.4 Overview LZU1082151 1 day EMA 5.4 Configuration and Operation LZU1087662 2 days Multimedia Telephony (MMTel) 10B Training Package IMS Core 10B and IMS Nodes Training Package BCS 2.1 Training Package Presentation 228/221 09-FAP 130 506 Uae, Rev A 2010-06-21 Page 28
Additional Prerequisite courses Course Name Number Length Method IP Networking LZU1082397 5 days IP Quality of Service and MPLS LZU1087716 1 day IP Security LZU1087717 2 days Voice and Video over IP LZU1087718 1 day BCS 2.1 Training Package Presentation 228/221 09-FAP 130 506 Uae, Rev A 2010-06-21 Page 29
Contact and further Information For further information about the courses in the training portfolio, please contact: education.sweden@ericsson.com Course Catalouge: ericsson.com/solutions/learning/solutions/ims.shtml To book a course, visit MyLearning: www.myericssonlearning.com BCS 2.1 Training Package Presentation 228/221 09-FAP 130 506 Uae, Rev A 2010-06-21 Page 30