NetApp AltaVault Cloud-Integrated Storage Appliances

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Technical Report NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault Christopher Wong, NetApp November 2017 TR-4408 Abstract This solution deployment guide outlines how easy it is to deploy and use a NetApp AltaVault cloud-integrated storage appliance. AltaVault appliances provide a simple, efficient, and secure way to offsite data to either public or private cloud storage providers. Using advanced deduplication, compression, and encryption, AltaVault enables organizations to eliminate reliance on older, less reliable data protection solutions while improving backup windows and disaster recovery capabilities.

TABLE OF CONTENTS 1 AltaVault Overview...3 1.1 Executive Overview...3 1.2 Commvault Architecture Overview...3 1.3 AltaVault Appliance Overview...4 2 Deploy and Configure AltaVault...5 2.1 AltaVault Solution Configuration Topography...5 2.2 Hardware and Software Prerequisites...5 3 Configure Commvault...5 3.1 Add Disk Library to MediaAgent...6 3.2 Create New Storage Policy...10 3.3 Create Copy Storage Policy (Optional)...15 3.4 Test Backup...18 3.5 Monitor Backup...20 3.6 Restore Backup...21 4 Disaster Recovery Process... 22 4.1 Predisaster Recovery Checklist...23 4.2 AltaVault Appliance Recovery...24 4.3 Commvault Recovery...27 4.4 Production Systems Recovery...28 5 Solution Recommendations and Best Practices... 28 5.1 Commvault Best Practices...28 5.2 Windows Best Practices...29 Where to Find Additional Information... 29 Version History... 29 LIST OF TABLES Table 1) Datastore prepopulation command parameters....26 Table 2) Commvault best practices...28 LIST OF FIGURES Figure 1) Typical Commvault component view...4 Figure 2) AltaVault appliance....4 Figure 3) AltaVault ecosystem...5 Figure 4) Disaster recovery overview...22 2 NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault

1 AltaVault Overview This chapter is an overview of the solution components. 1.1 Executive Overview NetApp AltaVault storage enables customers to securely back up data to any cloud at up to 90% lower cost compared with on-premises solutions. AltaVault gives customers the power to tap into cloud economics while preserving investments in existing backup infrastructure and meeting backup and recovery SLAs. AltaVault appliances simply act as a network-attached storage (NAS) target within a backup infrastructure, enabling organizations to eliminate their reliance on tape infrastructure and all its associated capital and operational costs, while improving backup windows and disaster recovery capabilities. It s easy to set up the AltaVault appliance and start moving data to the cloud in as little as 30 minutes, compared to setting up tape or other disk replication infrastructures, which can take days. By applying industry-leading deduplication, compression, and WAN optimization technologies, AltaVault appliances shrink dataset sizes by 10x to 30x, substantially reducing cloud storage costs, accelerating data transfers, and storing more data within the local cache, which speeds recovery. Security is provided by encrypting data on site or in flight, as well as in the cloud, using 256-bit AES encryption and TLS v1.1/1.2. AltaVault appliances provide a dual layer of encryption, which means that any data moved into the cloud is not compromised, and it creates a complete end-to-end security solution for cloud storage. Because an AltaVault appliance is an asymmetric, stateless appliance, no hardware is needed in the cloud, and you can recover the last known good state of a broken or destroyed AltaVault appliance to a new AltaVault appliance. AltaVault appliances offer the flexibility to scale cloud storage as business requirements change. All capital expenditure planning required with tape and disk replication-based solutions is avoided, saving organizations up to 90%. 1.2 Commvault Architecture Overview Commvault, with its revolutionary single-platform architecture, liberates companies from the expense and chaos of legacy data protection software not designed to handle today's IT realities. Modern data management is a tightly integrated blend of snapshot, replication, and persistent copies that are securely managed and accessible through a single, unified platform. Commvault is application, operating system, and disk aware. It quickly creates copies that are highly available by integrating and leveraging hardware array based snapshot technologies. Then, data is efficiently moved to appropriate tiers of storage whether it is disk, tape, or the cloud. This data can be seamlessly retrieved for multiple possible uses, including disaster recovery, data mining, e-discovery, compliance, or regulatory requirements. This end-to-end activity is what truly modern data management is all about. Commvault utilizes software modules that share a common set of back-end services to talk through the common platform. Backups can be directed to disk-based libraries that can include Windows shares such as SMB-based targets. See the following figure for an image of a typical Commvault deployment. 3 NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault

Figure 1) Typical Commvault component view. 1.3 AltaVault Appliance Overview Figure 2 is an illustration of the AltaVault appliance. Figure 2) AltaVault appliance. AltaVault appliances are optimized and purpose built for data protection. They easily integrate into your existing backup infrastructure and favorite cloud storage provider. Setup and installation are easy because backup applications allow you to add an AltaVault appliance as a common target within its existing infrastructure. The backup server connects to the AltaVault appliance using standard SMB or NFS protocol. When you back up to an AltaVault device, it performs inline, variable-segment-length deduplication, compression, and encryption of the backup data to minimize storage consumption and transmission times. AltaVault appliances also use their local disk cache for fast recovery of recent backups, providing LAN performance for the most likely restores. The AltaVault appliance then securely writes the deduplicated backup data to cloud storage and accelerates restores from the cloud by moving only needed segments of deduplicated data over the WAN. An easy-to-use graphical management console enables you to manage one or more AltaVault appliances through a web browser interface. 4 NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault

2 Deploy and Configure AltaVault Commvault with AltaVault appliances is a flexible, easy to configure and use solution that can be deployed with major cloud storage providers. See the AltaVault Deployment Guide for the detailed steps to deploy an AltaVault appliance. 2.1 AltaVault Solution Configuration Topography Figure 3 illustrates the AltaVault solution configuration topology. Refer to the NetApp Interoperability Matrix for current versions of the backup application supported with AltaVault. Figure 3) AltaVault ecosystem. 2.2 Hardware and Software Prerequisites To install and deploy AltaVault in a backup environment, you must first complete the following prerequisites: 1. Have at least one server that acts as the CommServe and MediaAgent server. Check the Commvault Support site and related compatibility lists where applicable. 2. Obtain server systems and related software media supported by Commvault and the AltaVault appliance. 3. A physical AltaVault appliance or virtual AltaVault appliance must be online and connected to the physical network infrastructure. A minimum of two IP addresses must be available for AltaVault. 4. Procure and set up all necessary software licenses from each vendor, using vendor-specific guidelines, including cloud storage credentials from your designated cloud storage provider. 5. Provide physical stacking and racking of equipment at each site. All cabling and power must be operational. 6. Verify that all LAN and WAN connections are functioning to and from your Internet and cloud storage providers. 7. If applicable, have available a Windows directory service (Active Directory) or UNIX Kerberos server. 3 Configure Commvault When adding an AltaVault appliance to a Commvault environment, two primary tasks are required. The first is to add a disk library to the MediaAgent that points to AltaVault. The second is to modify the backup policy so that client backups are directed to use the new disk library target. 5 NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault

3.1 Add Disk Library to MediaAgent A library is used by a MediaAgent to communicate and store backup data on a specific device. For the purposes of this configuration, the library created will be configured to point to an AltaVault SMB share, rather than to a local disk volume. 1. Select the Storage tab from the top menu, then click on Library and Drive. 2. Identify the MediaAgent to use and click the Add button to select it. Click OK to continue. 3. When the Library and Drive Configuration panel appears, select the Libraries icon. Then right-click it and select Add > Disk Library. 6 NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault

4. Identify the Library name you wish to use, then click OK. 5. Provide a base folder name to store the data in. In the Sharing Folder Properties section select Network Path and fill out the fields shown. Click OK to complete library creation. Connect As. If AltaVault is in a Windows Active Directory domain, identify the domain user account that has access to the SMB share on AltaVault. If AltaVault is not in an AD domain, specify the local user account configured for the SMB share from AltaVault. Password/Verify Password. Enter the password of the user account specified in the Connect As field above. Folder. Specify the network path for the AltaVault SMB share. 6. From the main console view, expand Storage Resources > Libraries. Right-click the library you just created. Select Properties. When the Properties window appears, select the Mount Paths tab and set the Allocate Number of Writers value. 7 NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault

Allocate Number of Writers. This establishes how many writers are allowed by data protection clients. Tune performance by setting a value higher than 1. The value will depend on your available resources and infrastructure environment. Adjust the number of streams accordingly based on your observed performance. 7. Now expand the selected library and select the mount path for the library. Right-click it and select Properties. In the Allocation Policy tab, set the Allocate Number of Writers value. 8 NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault

Allocate Number of Writers. This establishes how many writers are allowed by data protection clients. Tune performance by setting a value higher than 1. The value will depend on your available resources and infrastructure environment. Adjust the number of streams accordingly based on your observed performance. 8. Select the Sharing tab, then select the mount path created and click Edit. In the Device Controller Details window edit the Allocated Number of Writers value. 9 NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault

Allocate Number of Writers. This establishes how many writers are allowed by data protection clients. Tune performance by setting a value higher than 1. The value will depend on your available resources and infrastructure environment. Adjust the number of streams accordingly based on your observed performance. 3.2 Create New Storage Policy Storage policies act as the primary channels through which data is included in data protection and data recovery operations. A storage policy forms the primary logical entity through which a subclient or instance is backed up. Its chief function is to map data from its original location to a physical media. 1. Use the Policies section of the CommCell console and select Storage Policies. Right-click and select New Storage Policy. 2. When the new policy wizard window appears, select Data Protection and Archiving and click Next. 10 NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault

3. Provide a unique storage policy name and click Next. 4. Select the previously created library to use for this storage policy and click Next. 11 NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault

5. Select the MediaAgent from the drop-down list and click Next. 6. Enter a value for Number of Device Streams and provide retention settings. Then click Next. 12 NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault

Number of Device Streams. This establishes how many writers are allowed by data protection clients. Tune performance by setting a value higher than 1. The value will depend on your available resources and infrastructure environment. Adjust the number of streams accordingly based on your observed performance. idataagent Backup Data. Define the number of days to hold backup data copies and which versions. Data Archive/Compliance Archiver. Define the number of days to hold archive data copies. 7. Deselect the Yes checkbox for deduplication and click Next. 8. Verify the selections from the wizard and click Finish to create the storage policy. 13 NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault

9. Double-click the created policy to bring up its properties. Select the Advanced tab and disable Data Verification and Software Compression. Select the deduplication tab if enabled and make sure that deduplication is disabled. 10. Select the Data Paths tab. Click on the data path and click Properties. Adjust the chunk and block size values accordingly. 14 NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault

Chunk size. A chunk is the unit of data that the MediaAgent software uses to store data on media. NetApp recommends setting this value to a sufficiently large value to optimize throughput. Note that while very large values can improve throughput and decrease volume counts created by Commvault, it can result in more data being downloaded from the cloud and increased costs if these larger volumes need to be prepopulated from the cloud for recovery operations. For example, you can set the value to 20480MB (20GB) or larger. NetApp recommends a value of 100GB. Block Size. MediaAgents can write to media using different block sizes if the operating system that is associated with the MediaAgent on which the library is configured supports a higher block size. NetApp recommends setting a value of 1MB (1024K) for Windows environments. 3.3 Create Copy Storage Policy (Optional) Copy storage policies perform secondary copy operations of backup data that is stored in the primary storage policy. If you want to add AltaVault as a copy storage policy to an existing primary storage policy, perform the following steps below. Note that the steps assume you already have an existing primary storage policy created, typically pointing to a disk based library. 1. Right click on the existing storage policy that has the primary copy already created, and select All Tasks > Create New Copy. 15 NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault

2. In the Copy Properties page that appears, provide a copy name, and specify the library that points to AltaVault and the media agent to use with the policy. Optionally, you may set the Selective Copy checkbox if you wish to protect only specific backups to this copy storage policy. Ensure that deduplication is not enabled. 3. Click the Retention tab, and fill out the retention rules for backups that will go to this copy storage policy. 16 NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault

4. Optionally, click on the Media tab, and select the Combine source data streams to checkbox to control how many streams to use when reading data from the primary copy, and how many streams to use when writing data to AltaVault. Adjust the value accordingly to the resources available in your environment. 5. Click OK to create the copy storage policy. The Auxiliary Copy Schedule window appears, prompting you to schedule when to run the copy storage policy. Configure as appropriate for your requirements and click OK. The copy storage policy will appear in the storage policy tree. 17 NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault

3.4 Test Backup To test Commvault with the AltaVault appliance you can run a manual backup of a client computer that uses a storage policy configured in the previous step. 1. Select the client computer to back up from the Client Computers section of the CommCell console and select the type of backup to modify. In the right pane, right-click the subclient name and select Properties. 2. In the Properties panel that appears, select the Storage Device tab. Under the Data Storage Policy tab make sure that the storage policy that was previously modified is selected. 18 NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault

3. Moving to the Data Transfer Option tab, make sure that software compression is set to Off. On the Deduplication tab, make sure that deduplication is not enabled. 4. Finally, right-click on the file system to back up and select Backup. Choose the backup type and click OK. 19 NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault

3.5 Monitor Backup Use the Job Controller view within the left tree of the CommCell Console to monitor and control backup jobs. The current running backup jobs are reported under the right panel of the window. A detailed view can be accessed by right-clicking on the job name and selecting Details. 20 NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault

3.6 Restore Backup You can also use the CommCell Console to perform restores of backup data for clients. Jobs are not required to perform recovery, but instead Commvault provides a recovery tool. 1. Click on the Browse and Restore button from the CommCell Console menu to launch the recovery tool. 2. Provide the options you wish to use when selecting what to recover. Then click View Content. 21 NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault

3. Expand the tree and select the objects to recover. Click the Recover All Selected button to initiate the restore. 4 Disaster Recovery Process Disaster recovery (DR) is the process of recovering the technology infrastructure after a natural or manmade disaster. Figure 4 illustrates a DR overview. Figure 4) Disaster recovery overview. For example, consider a Commvault DR scenario with an AltaVault appliance in which the entire production site, including the AltaVault appliance, the Commvault CommServe server and media agent, are lost. At least one or more backups of that production environment exist in the cloud storage, so to 22 NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault

recover the data at the DR site you need a new Commvault CommServe server and media agent and a new physical or virtual AltaVault appliance. Note: You do not need an AltaVault license to restore the data. Moreover, you can download the virtual AltaVault from the NetApp Support site at http://support.netapp.com. 4.1 Predisaster Recovery Checklist 1. Export the current AltaVault configuration and encryption key. Browse to the menu Configure > Setup Wizard and select Export Configuration to export the configuration file. By default, the name of the file is altavault_config_(hostname)_(datetime).tgz. Note: NetApp recommends that you store the exported configuration file in different physical locations. You should also keep the configuration file within the DR site. The file contains information about the configuration, including the encryption key. 2. Back up the Commvault configuration to the same AltaVault appliance target as the Commvault data. Create a Commvault DR backup policy using the Storage Policy wizard. When prompted for the default library to write the backup, specify the appropriate AltaVault share. 23 NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault

4.2 AltaVault Appliance Recovery The first step to recover from a catastrophic failure of a production site is to install and configure for disaster recovery a new physical AltaVault appliance or virtual AltaVault. NetApp recommends using a virtual AltaVault for the initial recovery; it can be downloaded from the NetApp Support website and quickly deployed within a VMware, HyperV, or KVM environment at the DR site. Although it is not required, NetApp suggests that the AltaVault appliance at the DR site have the same or greater local storage capacity as the original AltaVault appliance at the lost production site in case you decide to make 24 NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault

the resources at the DR site your production resources after DR is complete. The following describes the steps needed to fully recover and restore the backup data from the cloud to the new AltaVault appliance. 1. Configure the AltaVault appliance to the new network environment at the DR site. a. Plug a serial cable into the console port and a terminal; for a virtual AltaVault appliance use the hypervisor console. b. Log in to the AltaVault CLI using the default login admin and the default password password. c. Configure the AltaVault network information. For details, see the NetApp AltaVault Cloud Integrated Storage Administration Guide. 2. Recover the original configuration of the AltaVault appliance to the new AltaVault appliance at the DR site. Browse to the menu Configure > Setup Wizard and import the previously saved AltaVault_config_(HOSTNAME)_(DATETIME).tgz configuration file. Make sure you leave the default Import Shared Data Only checkbox selected. 25 NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault

3. Configure AltaVault Data Interfaces to the new network environment at the DR site. Browse to the menu Configure > Data Interfaces and configure Data Interfaces network information. 4. After the configuration is complete, connect to the AltaVault CLI using SSH and initiate the Replication Recovery procedure. For details, see the NetApp AltaVault Cloud Integrated Storage Administration Guide. Issue the following commands: AltaVault > enable AltaVault # configure terminal AltaVault (config) # no service enable AltaVault (config) # replication recovery enable AltaVault (config) # service restart Note: The replication recovery enable command fails to execute if the optimization service is enabled or if the AltaVault appliance detects existing data in the new AltaVault cache. Assuming this is a new, empty AltaVault appliance, you do not receive any failures, and the commands are all executed without error. This process can take a few seconds to several hours, depending on the backups being restored. During the recovery process, the system communicates with the cloud provider and recovers all the namespace files that existed before the failure. 5. (Optional) Because the recovery process downloads only the namespace and metadata, initial file access might be slow, because the AltaVault appliance downloads all the data from the cloud. Therefore, NetApp recommends that you also prepopulate the actual data from the cloud back onto the new AltaVault appliance in order to accelerate the recovery of your production systems. To do so, enter: AltaVault (config) # datastore prepop {[num-days <number of days>] [pattern <pattern>] [recursive]} dryrun The parameters are listed in Table 1. Table 1) Datastore prepopulation command parameters. Parameter Num-days <number of days> Pattern <pattern> Recursive Description Filters the data retrieved by number of last-modified days Filters the data retrieved by the pattern you specify Enables the data to be prepopulated in subdirectories under a given directory 26 NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault

Parameter dryrun Description AltaVault calculates the estimated amount of cloud data to be recovered by the operation, and the amount of actual data to be recovered by the operation. No data is restored in this case. Note: If the AltaVault appliance storage capacity is less than the space used in the cloud, you can still initiate the recovery process. However, in this case the AltaVault appliance will recover only as much actual data as the size of its storage. If the recovery process attempts to bring back more data than the disaster recovery AltaVault appliance can handle, then the recovery process might fail. Virtual AltaVault, for example, can store up to 8TB of cloud data. For more details on virtual AltaVault appliance sizes, see the NetApp AltaVault Cloud Integrated Storage Installation and Service Guide for Virtual Appliance. At this point the AltaVault Recovery procedure is complete. Now you need to recover the CommServe server and media agent. 4.3 Commvault Recovery After the AltaVault appliance has been recovered, you need to install and recover the CommServe server and media agent configuration. 1. Install the CommServe server and media agent software in a new host system at the DR site. 2. Recover the CommServe configuration from the previously exported backup by using the CommServe Disaster Recovery tool. For more information about the Commvault recovery process, refer to Commvault documentation for instructions for recovering the CommServe server. 27 NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault

4.4 Production Systems Recovery The AltaVault appliance and Commvault are now configured as they were prior to the disaster. You can now perform system restores of any production systems that need to be recovered at the DR site using normal Commvault recovery strategies. Refer to Commvault documentation for recovering additional systems. 5 Solution Recommendations and Best Practices This chapter lists recommendations and best practices for deploying AltaVault in Commvault environments. The best practices are not requirements, but NetApp recommends that you follow these suggestions for the best solution experience. 5.1 Commvault Best Practices Table 2 lists the recommended best practices for using Commvault with AltaVault. Table 2) Commvault best practices. Item Use disk libraries for AltaVault Mount path permissions Allocate number of writers Description AltaVault has been tested disk libraries. Ensure that the mount path is using an account that matches the configuration of the SMB share permissions from AltaVault. In a Windows AD domain, use a domain user account that is configured on the AltaVault SMB share. If not in a Windows AD domain, use a local account which matches the configured local account you specify for the AltaVault SMB share. This establishes how many writers are allowed by data protection clients. Tune performance by setting a value higher than 1. The value will depend on your available resources and infrastructure environment. Adjust the number of streams accordingly based on your observed performance. Disable compression, encryption, and deduplication in Commvault backup policies NetApp highly recommends disabling backup application data optimization techniques listed at left. This not only frees resources for the backup application server, but it also allows AltaVault to optimize data most efficiently, leading to lower transmission and cloud provider storage costs. If client side deduplication is required using Commvault, this will lead to lower deduplication on AltaVault, as well as a significant performance impact. Refer to TR-4320 and using CommVault with E-series storage if client side deduplication is required, and use AltaVault with a copy storage policy for longer term backup requirements. Chunk size Block Size A chunk is the unit of data that the MediaAgent software uses to store data on media. AltaVault performs optimally receiving large sequential streams of data from the backup application. NetApp recommends using 100GB objects for the best balance of backup and restore performance. If needed, adjust the size based on your requirements. Note that while very large values can improve throughput and decrease volume counts created by the backup application, it can result in more data being downloaded from the cloud and increased costs if these larger volumes need to be prepopulated from the cloud for recovery operations. MediaAgents can write to media using different block sizes if the operating system that is associated with the MediaAgent on which the library is configured supports a higher block size. NetApp recommends setting a value of 1MB (1024K) for Windows environments. 28 NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault

5.2 Windows Best Practices You can modify Windows networking parameters for SMB to improve overall backup application performance. To make these changes, go to the Start menu and enter regedit to start the Windows registry editor. Enter administrative permissions if prompted. Changes made in the Windows registry editor are permanent upon entry, so use extreme caution when making the changes or additions. A reboot is required. [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanworkstation\parameters] "SESSTIMEOUT"=DWORD:00000e10 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AFD\Parameters] "DefaultSendWindow"=DWORD:00040000 "DefaultReceiveWindow"=dword:00040000 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters] "GlobalMaxTcpWindowSize"=dword:00040000 "TcpWindowSize"=dword:00040000 "Tcp1323Opts"=dword:00000003 If Windows 2012 or Windows 8 or later is used with AltaVault versions earlier than 4.2, the Secure Negotiate feature in those products requires SMB signing negotiation messages to be signed themselves; otherwise, the connection fails. AltaVault versions earlier than 4.2 do not sign negotiation messages, and this can cause the SMB connections to AltaVault to fail repeatedly. To work around this limitation, if you cannot upgrade AltaVault to version 4.2 or later, disable the Secure Negotiate feature on the Windows server by using the following command from Windows PowerShell. Refer to Microsoft Knowledge Base article 2686098 for details. Set-ItemProperty -Path "HKLM:\SYSTEM\CurrentControlSet\Services\LanmanWorkstation\Parameters" RequireSecureNegotiate -Value 0 -Force Where to Find Additional Information To learn more about the information described in this document, refer to the following documents and/or websites: AltaVault Cloud-Integrated Storage product page http://www.netapp.com/us/products/cloud-storage/altavault-cloud-backup.aspx AltaVault Resources page http://mysupport.netapp.com/altavault/resources Version History Version Date Document Version History Version 1.0 May 2015 Initial version Version 1.0a Sept 2015 Minor corrections for clarity Version 1.1 November 2015 Updated for 4.1 release Version 1.2 April 2016 Updated for 4.2 release Version 1.3 August 2016 Updated for 4.2.1 release, dropped Simpana name Version 1.4 January 2017 Updated for 4.3 release Version 1.5 April 2017 Updated for 4.3.1 release 29 NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault

Version Date Document Version History Version 1.6 November 2017 Updated for 4.4 release 30 NetApp AltaVault Cloud-Integrated Storage Appliances Solution Deployment: AltaVault

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