HID FARGO CONNECT CONSOLE

HID FARGO CONNECT CONSOLE USER GUIDE PLT-03680, Rev. A.0 March 2018 hidglobal.com

Copyright 2018 HID Global Corporation/ASSA ABLOY AB. All rights reserved. This document may not be reproduced, disseminated or republished in any form without the prior written permission of HID Global Corporation. Trademarks HID GLOBAL, HID, the HID Brick logo, the Chain Design, FARGO, and FARGO CONNECT are trademarks or registered trademarks of HID Global, ASSA ABLOY AB, or its affiliate(s) in the US and other countries and may not be used without permission. All other trademarks, service marks, and product or service names are trademarks or registered trademarks of their respective owners. Revision history Date Description Revision March 2018 Initial release. A.0 Contacts For additional offices around the world, see www.hidglobal.com/contact/corporate-offices Americas and Corporate 611 Center Ridge Drive Austin, TX 78753 USA Phone: 866 607 7339 Fax: 949 732 2120 Europe, Middle East and Africa (EMEA) Haverhill Business Park Phoenix Road Haverhill, Suffolk CB9 7AE England Phone: 44 (0) 1440 711 822 Fax: 44 (0) 1440 714 840 Asia Pacific 19/F 625 King s Road North Point, Island East Hong Kong Phone: 852 3160 9833 Fax: 852 3160 4809 Brazil Condomínio Business Center Av. Ermano Marchetti, 1435 Galpão A2 - CEP 05038-001 Lapa - São Paulo / SP Brazil Phone: +55 11 5514-7100 HID Global Technical : www.hidglobal.com/support 2 March 2018

Contents Section 1: Connection............................................................... 5 1.1 Introduction..................................................................... 5 1.2 Connecting the console.......................................................... 6 1.2.1 Connecting a USB printer..................................................... 6 1.2.2 Connecting an Ethernet printer................................................ 7 1.2.3 Connecting to........................................... 7 1.2.4 Connecting the power........................................................ 7 Section 2: Operation................................................................ 9 2.1 Console layout.................................................................. 9 2.2 Quick reference................................................................. 10 2.3 Login........................................................................... 11 2.3.1 Home screen................................................................12 2.4.............................................................. 13 2.4.1 Print Queue tab..............................................................13 2.4.2 Printer status tab............................................................14 2.5................................................................... 15 2.5.1 Printer Settings: Ethernet.....................................................15 2.5.2 Printer Settings: USB.........................................................16 2.6........................................................................... 17 2.6.1 : Maintenance tab........................................................17 2.6.2 : Inventory tab...........................................................18 2.6.3 : Setup tab..............................................................19 2.7 System................................................................ 20 2.7.1 Device Information tab...................................................... 20 2.7.2 Contact tab.........................................................21 2.7.3 Software Update tab........................................................ 22 2.8 Side menu..................................................................... 23 2.8.1 Settings: Server Settings tab................................................. 23 2.8.2 Settings: Network Settings tab............................................... 25 2.8.3 Settings: Display Settings tab................................................ 26 2.8.4 Settings: Language Settings tab.............................................. 28 2.8.5 Home and Logout........................................................... 29 Section 3: Specifications............................................................. 31 3.1 Regulatory..................................................................... 31 March 2018 3

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Press to Login Section 1 1 Connection 1.1 Introduction The HID FARGO Connect Console provides a secure gateway between your local FARGO card printers and the platform, whether installed on-premises or in the cloud. The console provides a clear, easy to use touchscreen interface for local control and monitoring of the connected FARGO card printers. Access control system & user database HID FARGO Connect Company Company Web card designer HID card services Welcome Local USB and Ethernet printers March 2018 5

Connection PLT-03680, Rev. A.0 1.2 Connecting the console The console can be connected to a total of six printers, attached by USB, Ethernet, or a combination of both. 1.2.1 Connecting a USB printer If you have only one USB printer, connect it directly to the console s USB port. If you have more than one USB printer, connect the console s USB port and the printers to a self-powered USB 2.0 hub. Single USB printer Multiple USB printers USB hub 6 March 2018

PLT-03680, Rev. A.0 Connection 1.2.2 Connecting an Ethernet printer Connect an Ethernet cable between the console s PRN Ethernet port and the local Ethernet network. Note: The console and printer must be on the same network, so that the printer is visible to the console. Ethernet printers PRN Local Ethernet network 1.2.3 Connecting to The LAN port connects the console to, which may be hosted on a local on-premises server, or using the HID cloud solution. LAN To local server or outgoing Ethernet gateway 1.2.4 Connecting the power I O March 2018 7

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Section 2 2 Operation 2.1 Console layout Card reader zone (see page 11) Side menu control (see page 23) cloud connection status Function buttons (see pages 13-22) Power status LED March 2018 9

Operation PLT-03680, Rev. A.0 2.2 Quick reference cloud See page 23 Connected Disconnected Check printing status/queue See page 13 Manually start a print job See page 13 Print Check printer consumables See page 14 Show Printer Ribbon 79% 84511 YMCK Transfer Film 6% 84053 Clear Use the displayed part number to re-order stock. Edit printer settings See pages 15 and 16 Edit Settings or to select printer type. Enable auto printing See pages 15 and 16 Edit Settings Enable Auto Print Change display brightness See page 26 Settings Display Settings Display Brightness Change server settings See page 23 Settings Server Settings Edit Note: Check with your system administrator before changing server settings. Logout See page 29 Logout 10 March 2018

PLT-03680, Rev. A.0 Operation 2.3 Login 1. On the Welcome screen, tap Press to Login. Welcome Press to Login 2. Tap the Login Name and Password fields and enter your credentials using the on-screen keyboard. Tap Login. Login Please enter your credentials: Password Please enter your credentials: Login Cancel Login Name Password q w e r t y u i o p 1 2 3 4 5 6 7 8 9 0 a # $ s d % f & g * h ( j ) k _ l @ Login Cancel z / x \ c ; v : b = n + m -!#123,!.? Alternatively, if a card reader is present, hold your contactless ID card beside the card reader zone at the top of the console. Welcome Card reader zone Insert Card Press to Login 3. If login is successful, the home screen is displayed. Note: You can log in to the console even if you are not connected to the network. March 2018 11

Operation PLT-03680, Rev. A.0 2.3.1 Home screen The four large icons on the home screen provide access to the console s major functions. Tap an icon to select,,, or. Tap to display the side menu. See Section 2.8 Side menu. Tap to display the network connection status. Tap then Home (or the HID logo) to return to the home screen at any time. 12 March 2018

PLT-03680, Rev. A.0 Operation 2.4 The screen allows you to view the print queue, start or cancel print jobs, and view printer status. 2.4.1 Print Queue tab 1. On the home screen, tap. 2. On the screen, tap to display the available actions for a print job. Note: If print jobs have been set to start automatically, you don t have to start them here. See Section 2.5.1 Printer Settings: Ethernet or Section 2.5.2 Printer Settings: USB. Print Queue Printer 1 Job Name Job Status Submit Date Actions John Doe Rendering 2018-02-06 18:30:16 3. The Actions dialog provides three options. Print Queue Printer1 Job Name Job Status Submit Date Actions John Doe Rendering 2018-02-06 18:30:16 Manage Print Job: John Doe Printer Name: Printer1 Print Delete Close Tap Print to start the print job (if Auto Print is not selected). Tap Delete to remove the job from the print queue. Tap Close to return to the print queue. Note: The Actions dialog also provides information about failed print jobs, if applicable. March 2018 13

Operation PLT-03680, Rev. A.0 2.4.2 Printer status tab Each connected printer has its own status tab at the top of the screen. 1. On the home screen, tap. 2. On the screen, tap the printer s name tab, e.g. Printer1. Print Queue Printer 1 Job Name Job Status Submit Date Actions John Doe Rendering 2018-02-06 18:30:16 The printer status is displayed. The status bars indicate the level of each consumable in the printer, together with the replacement order code, e.g. Ribbon 84511 YMCK or Transfer Film 84053 Clear. Print Queue Printer1 Printer Name: Printer Model: Printer Status: Status Message: Printer1 HDP5600 Printer Ready Waiting for next print job Ribbon 79% 84511 YMCK Transfer Film 6% 84053 Clear 14 March 2018

PLT-03680, Rev. A.0 Operation 2.5 The screen allows you to configure attached printers. 1. On the home screen, tap. 2. On the screen, tap Edit Settings. Printer Name Printer Status Printer Address Printer Model Printer1 Printer Ready 10.244.70.16 HDP5600 Card Printer Edit Settings 2.5.1 Printer Settings: Ethernet Ethernet printers are indicated by the icon. 1. Tap the Network Address field to enter the printer s IP address, which can be found in the printer s status screen Info menu. The console and printer must be on the same network, so that the printer is visible to the console. Printer Settings Printer Name Network Address Front Lobby 10.244.70.16 Enable Auto Print Save Settings Cancel 2. Tap the Enable Auto Print check box to make all incoming print jobs go straight to the printer. This allows you to leave the console unattended, without having to start each job using the Print Management > Actions screen. March 2018 15

Operation PLT-03680, Rev. A.0 2.5.2 Printer Settings: USB USB printers are indicated by the icon. 1. Tap the USB Card Printer field to select the printer. The printer model and serial number are listed. Note: If there are multiple printers of the same model type, the serial number can be used to identify an individual printer. Printer Settings Printer Name USB Card Printer Enable Auto Print Front Lobby No Printer Selected HDP5000 (s/n B2490074) * Save Settings Cancel 2. Tap the Enable Auto Print check box to make all incoming print jobs go straight to the printer. This allows you to leave the console unattended, without having to start each job using the Print Management > Actions screen. Printer Settings Printer Name USB Card Printer Front Lobby HDP5000 (s/n B2490074) * Enable Auto Print Save Settings Cancel 16 March 2018

PLT-03680, Rev. A.0 Operation 2.6 The screen provides many help videos and topics to assist you. 2.6.1 : Maintenance tab 1. On the home screen, tap. 2. On the screen, tap to play a video. Topics Video: Routine cleaning maintenance for lam unit Maintenance Video: Calibrate Ribbon on a DTC5500LMX Inventory Video: Load Ribbon into a DTC5500LMX Setup Video: Setup a DTC5500LMX Video: Calibrate HDP5000 Lamination Video: Calibrate HDP5000 Ribbons March 2018 17

Operation PLT-03680, Rev. A.0 2.6.2 : Inventory tab 1. On the home screen, tap. 2. On the screen, tap Inventory. Topics No items to display. Please select another topic Maintenance Inventory Setup Note: The Inventory screen is currently in development, and will allow you to manage your printer consumables. 18 March 2018

PLT-03680, Rev. A.0 Operation 2.6.3 : Setup tab 1. On the home screen, tap. 2. On the help screen, tap Setup. Topics No items to display. Please select another topic Maintenance Inventory Setup Note: The Setup screen is currently in development, and will unlock additional setup features. March 2018 19

Operation PLT-03680, Rev. A.0 2.7 System The System screen displays device information, contact information, and the software update screen. 2.7.1 Device Information tab 1. On the home screen, tap. The Device Information tab is displayed. This shows all hardware information, including the firmware version; see Section 2.7.3 Software Update tab. System Device Information Contact Software Update Connection Status Connected to Server Firmware Version 1.0.0.783 Serial Number B7420017 Device ID 000000003825DE7C Destination ID MFA62F43EA1487849FBAA097FA5FE2761F8 Device Name Printer1 Description Card Printer 20 March 2018

PLT-03680, Rev. A.0 Operation 2.7.2 Contact tab 1. On the home screen, tap. 2. On the System screen, tap Contact to display HID contact information. System Device Information Contact Software Update Email Address support@hidglobal.com Phone Number (800) 555-1234 Fax Number (800) 5555-2345 March 2018 21

Operation PLT-03680, Rev. A.0 2.7.3 Software Update tab The console can check online for firmware updates. 1. On the home screen, tap. 2. On the System screen, tap Software Update. System Device Information Contact Software Update Console Firmware Update Check for Updates 3. Tap Check for Updates to search for console firmware updates. 22 March 2018

PLT-03680, Rev. A.0 Operation 2.8 Side menu The side menu provides access to all of the main console tools and an additional system settings menu. Note: Tap the HID logo (or Home) on the side menu to go back to the home screen at any time. 2.8.1 Settings: Server Settings tab The Server Settings tab allows you to configure the connection settings for the server. Note: Please check with your system administrator before changing server settings. Incorrect settings will cause the console to become disconnected from the server. 1. On the home screen, tap to display the side menu. 2. On the side menu, tap Settings. Home Settings Logout 3. On the Server Settings tab, tap Edit. System Settings Server Settings Network Settings Display Settings Language Settings Server Hostname <Insert server hostname> Server Port 443 Edit March 2018 23

Operation PLT-03680, Rev. A.0 4. Enter the Server Hostname, Server Port and, optionally, the Authority Name. Server Settings Server Hostname Authority Name <Insert server hostname> Authority name or blank for default Server Port 443 Save Settings Cancel 5. Tap Save Settings. 24 March 2018

PLT-03680, Rev. A.0 Operation 2.8.2 Settings: Network Settings tab The Network Settings tab displays the MAC address and IP address of the console s rear panel Ethernet ports: PRN is the printer network port. LAN is the network port. 1. On the home screen, tap to display the side menu. 2. On the side menu, tap Settings. Home Settings Logout 3. On the System Settings screen, tap Network Settings. System Settings Server Settings Network Settings Display Settings Language Settings Local Network Details Port Position: Bottom Port MAC Address: B8:27:EB:25:DE:7C IP Address: 10.244.70.79 / 24 Printer Network Details Port Position: Top Port MAC Address: B8:80:39:D5:A4:63 IP Address: 172.16.1.1 / 24 March 2018 25

Operation PLT-03680, Rev. A.0 2.8.3 Settings: Display Settings tab The Display Settings tab allows you to configure the display brightness and auto-dimming period. 1. On the home screen, tap to display the side menu. 2. On the side menu, tap Settings. Home Settings Logout 3. On the System Settings screen, tap Display Settings. System Settings Server Settings Network Settings Display Settings Language Settings Server Hostname <Insert server hostname> Server Port 443 Edit 26 March 2018

PLT-03680, Rev. A.0 Operation 4. On the Display Settings tab, tap or drag the Display Brightness slider. System Settings Server Settings Network Settings Display Settings Language Settings Display Brightness Automatic Dimming Never 5. Tap the Automatic Dimming field. If the console is not being used, it will dim the display after a preset period to reduce distraction and prolong screen life. Never means the console will not dim the display. x Minutes sets the period after which the display will be dimmed. Touching the screen will restore normal brightness. March 2018 27

Operation PLT-03680, Rev. A.0 2.8.4 Settings: Language Settings tab The Language Settings tab allows you to select the menu screen language. 1. On the home screen, tap to display the side menu. 2. On the side menu, tap Settings. Home Settings Logout 3. On the System Settings screen, tap Language Settings. System Settings Server Settings Network Settings Display Settings Language Settings Server Hostname <Insert server hostname> Server Port 443 Edit 28 March 2018

PLT-03680, Rev. A.0 Operation 4. On the Language Settings tab, tap the Select Language drop-down to choose a language. System Settings Server Settings Network Settings Display Settings Language Settings Select Language English 2.8.5 Home and Logout 1. From any screen, tap to display the side menu. 2. On the side menu: Tap Home to return to the home screen. Tap Logout to log out and return to the Welcome screen (see Section 2.3 Login). Home Settings Logout March 2018 29

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Section 3 3 Specifications Model number X002400 Console operating system Linux Display 7.0" touchscreen Capacitive multi-touch Yes Dimensions 8.0" W x 9.0" H x 6.0" D (203 mm W x 229 mm H x 152 mm D) Weight 2.25 lb (1.02 kg) Software Network ports Dual 10/100 Ethernet ports USB ports 1x USB 2.0 Type A Electrical ratings 24 VDC, 2 A Operating temperature 65 F 90 F (18 C 32 C) Operating humidity 20 80% non-condensing 3.1 Regulatory FCC / Canada Radio Certification CAUTION: Any changes or modifications to this device not explicitly approved by manufacturer could void your authority to operate this equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence. L exploitation est autorisée aux deux conditions suivantes : (1) l appareil ne doit pas produire de brouillage, et (2) l utilisateur de l appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d en compromettre le fonctionnement. CE Marking HID Global hereby declares that these products are in compliance with the essential requirements and other relevant provisions of the applicable EU Directives. A Declaration of Conformity can be found at https://www.hidglobal.com/certifications. Warranty https://www.hidglobal.com/warranty-policy. March 2018 31

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