Brochure Cisco Smart+Connected Communities Helping Cities on Their Digital Journey Cities worldwide are becoming digital or are evaluating strategies for doing so in order to make use of the unprecedented opportunities possible from rapid network connectivity or the Internet of Things (IoT). Digital transformation (or digitization) requires city leaders to rethink how their agencies operate and interoperate to maintain city infrastructures and deliver citizen services efficiently. They should understand that a host of new technology strategies are available to help them do that. It has been widely forecasted that within the next 10 years, 70 percent of the world s population will live in cities. In order to stay ahead of this deluge of urbanization, digitization is imperative for city survival. Digitization necessitates a combined understanding of government, citizen, and business processes in order to apply the appropriate networking technology strategies and architectures that will connect everything people, data, actions, devices, machines as well as embrace analytics and take a holistic approach to data security and privacy that spans technology, operations, and culture. A Solution Framework for the Digital Journey Digital transformation is complex. There are many challenges along this journey, some of which include: Siloed networks and management Increased security vulnerability and privacy concerns Data overload Automating the extraction of insights and resulting actions Complex integration Cisco has developed a framework for addressing the challenges that cities are facing and how those challenges are reflected in the milestones along their digital journey. This framework successfully addresses the shared challenges cities face and also preserves a city s uniqueness in how solutions are implemented and supported. Digital transformation done well will enable government leaders, city administrators, local businesses, and citizens to realize outcomes needed to survive and thrive. 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 1 of 5
A Digital Platform for Cities to Get Smart Government leaders have begun to recognize the need to break down the information silos that have traditionally existed between city agencies and engage more openly and collaboratively between those verticals, as well as with citizens and the private sector, to see problems holistically and address them in a more integrated fashion. This approach can drive significant value estimated at around $4.6 trillion for the public sector worldwide over the next decade. Imagine making city data available for maintenance optimization, real-time commuter updates, or emergency response routing, matching need, expertise, and assets, wherever they are. Envision the creation of a data hub that allows agencies, businesses, and citizens to draw on and deliver services on a global scale, tapping into a share of a $3 trillion global urban services industry. Cisco has estimated that cities worldwide stand to realize upward of $19 trillion in value (cost savings and new revenue opportunities) over the next eight years. This will enable efficiencies and improve how cities run; facilitate sharing of information between people, systems, sensors, cameras, mobile devices, and other smart objects; and make cities safer for citizens and more responsive to their needs. Smart+Connected Communities Architecture: The Network as Platform The Cisco strategy for addressing the needs of cities today, and into the future, is to use the network as the foundation for managed city and business services. It incorporates all manner of mobility, security, cloud computing, virtualization, collaboration, and video and relies on an open architecture and cross-functional applications running on this foundational network layer. (See Figure 1.) The foundational layer supports a powerful environment that aggregates, normalizes, and analyzes a wealth of community data from a myriad of intelligent sensors and city assets. App developers, part of a certified partner ecosystem, can use this data to develop new solutions that harness data to address citywide challenges for city agencies, businesses, and citizens. Figure 1. Solution Architecture for Smart+Connected Communities 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 2 of 5
Smart+Connected Wi-Fi Cisco Smart+Connected Wi-Fi is the foundational infrastructure for city digitization. It connects people, data, devices, processes, and even city services. This enables cities to address more effectively their most critical problems such as parking, traffic, lighting, water and waste management, safety and security and more in new ways, drawing on data gathered by video cameras and sensors mounted across the city or embedded in machinery and equipment and in handheld mobile devices carried by citizens, visitors, or city personnel. For instance, air, noise, and water quality sensors are already issuing alerts to responding agencies and providing insights in many cities to help agencies make better planning and resource management decisions. Smart+Connected Wi-Fi also provides citywide access to the Internet and to real-time information across a variety of service areas useful to navigating daily life. Smart+Connected Lighting The Cisco Smart+Connected Lighting solution, when combined with Smart+Connected nodes, creates a powerful lighting infrastructure, or what we term a light sensory network (LSN). LSNs have Cisco nodes embedded on light poles and connected that integrate with the lighting infrastructures to gather a wide variety of data from the environment, including levels of humidity, CO2/O2, UVA/UVB, particulate matter, motion and seismic activity, video, sound, and more. This data, transmitted over the LSN, can inform many city services and initiatives across a single common infrastructure, from law enforcement to environmental improvement, transportation oversight, and earthquake preparedness. Cities using LED technology combined with dynamic LSN systems can: Dramatically reduce energy consumption and costs for materials and maintenance Improve citizen vehicle compliance and provide increased violation detection and city revenue capture Enhance situational awareness, real-time collaboration, and decision making across city agencies, helping to optimize urban planning Add intelligence through sensor-based Internet of Things (IoT) innovations to transportation, utilities, public safety, and environmental monitoring without adding significantly more physical infrastructure Smart+Connected Parking The Cisco Smart+Connected Parking solution provides intelligent parking services that address a city s parking issues through technology such as public Wi-Fi networks, video cameras, video analytics, and sensor-enabled parking management. The solution provides citizens with real-time information about available parking and allows them to book spaces in advance using mobile applications. The results are less traffic congestion and a more effective partnership between cities, citizens, local businesses, and parking enforcement agencies. The Cisco Smart+Connected Parking solution improves parking guidance, parking enforcement, and parking administration as well as provides parking occupancy, utilization revenue, and enforcement reports through analytics. Smart+Connected Traffic According to the U.S. Federal Highway Administration, more than 25 percent of traffic congestion is caused by traffic incidents. Therefore, early incident detection and response make for safer roads, less congestion, and smoother traffic flow. 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 3 of 5
The Cisco Smart+Connected Traffic solution combines cameras, sensors, and applications, and it piggybacks on the Cisco Smart+Connected Wi-Fi infrastructure to provide visibility of live traffic conditions for traffic management authorities in real time. The solution provides insight into urban traffic patterns so that traffic authorities can provide better immediate response and long-term incidence response planning. Smart+Connected Operations Center As cities strive to become more responsive to citizen needs, they turn to the flexibility of IP networks to work with converged voice, video, and data services. Operations command centers typically gather and display data and video from multiple feeds. Cities are increasingly looking for a customized, integrated single-interface view of this data. The Cisco Smart+Connected Operations Center solution does just that. It displays sensor, map, and video data across a single layout, letting operators control dynamic activities involving image processing, video feeds, data integration, and alerts. Unlike conventional operations management systems, the Cisco solution eliminates the need for numerous workstations to manage multiple data sources, reduces hardware reconfiguration for connecting with third-party systems (avoiding additional costs for hardware integration and programming as the system grows), and delivers bandwidth savings through its pixel-on-demand technology. Smart+Connected Spaces The Cisco Smart+Connected Spaces solutions Smart+Connected Personalized Spaces and Smart+Connected Meeting Spaces build on the leadership Cisco already holds in unified communication, digital signage, and media technology along with the ability to integrate these technologies into diverse building systems. The solutions provide facilities managers with increased visibility into operations and usage to allow them to optimize resource allocation more effectively on an ongoing basis. Smart+Connected Meeting Spaces simplifies meeting room reservations and optimizes utilities resource management while enhancing the overall collaboration experience through the convergence of building-management and IT systems. Smart+Connected Personalized Spaces allows work spaces to be reserved and customized electronically (lighting levels, phone settings, and other preferences) as employees use them, leading to more effective and satisfying use of the real estate and lower per-employee overhead. The Value of the Smart+Connected Communities Framework The Smart+Connected Communities Framework brings together a set of city-focused digital solutions that integrate well and can be added as needed to help city leaders manage operations, resources, and costs and share data more effectively, improving decision support, extending operational transparency, and inviting greater citizen engagement. The value of the framework includes: Unification of data silos: Digitization requires replacing the data silos across municipal agencies and vertical industries with a single unified network across which data can be shared. Cisco has expanded its city infrastructure management perspective. It now accommodates, in fact relies upon, a broader ecosystem of partners, both global and local. These partners participate in the design and integration of technologies (platform, equipment, and applications) and services that manage and use the unification of data silos and analyze and move the data. Cisco is uniquely positioned to coalesce global contributors with multicity experience and local contributors that have regional clout and familiarity. This creates tour-de-force consortia able to actualize a portfolio of purpose-built solutions for city 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 4 of 5
environments, which allow municipal agencies, citizens, businesses, and even visitors to tap into a unified network that is easy to manage. End-to-end security: So many new endpoints systems, cameras, sensors, mobile devices require a powerful, integrated approach to addressing cybersecurity and physical security. The network can t just be a set of pipes passing data up to the cloud. The network needs to be a sensor as well and have the intelligence to enforce security policies. Management of data from edge to cloud: Smart city deployments result in a deluge of data. Some 60 percent of data is processed at the edge of the network, and that means the network needs to do more than just pass data. We have built analytics capabilities into the network (what we call fog compute ) as a complement to the traditional and less efficient way of sending data all the way to the cloud to be processed. This way, analyzed data can trigger important actions more quickly and closer to where the action needs to take place. Validated outcomes: City leaders need to focus on maintaining successful and sustainable cities rather than on worrying about the connected systems that support those cities. Cisco has integrated all of the elements into its digital city solutions and is working closely with an ecosystem of dedicated, experienced global and local partners who will under Cisco s oversight provide the services to guide cities along their digital journey. Partnering for success: Cisco works with an extensive partner ecosystem that includes both local and global technology partners, systems integrators, service providers, financing partners, application developers, and more. Interested in working with us? Contact us. Case studies: You can access Smart+Connected Communities and Internet of Things case studies via the IoT Case Study Map. More information: To learn more about Smart+Connected Communities and Internet of Things solutions and discuss how Cisco can you re your city, community or organization, on its digital journey, please contact us via email or follow us on Facebook and Twitter, or visit our website at http://www.cisco.com/go/smartconnectedcommunities. Printed in USA C02-736084-00 10/15 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 5 of 5