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Thursday 6 June 2013 Morning LEVEL 1/2 CAMBRIDGE NATIONAL IN ICT R001/01 Understanding Computer Systems *2383971457* Candidates answer on the Question Paper. OCR supplied materials: Clean Copy Case Study Other materials required: None Duration: 1 hour MODIFIED LANGUAGE * R 0 0 1 0 1 * INSTRUCTIONS TO CANDIDATES Write your name, centre number and candidate number in the boxes above. Please write clearly and in capital letters. Use black ink. HB pencil may be used for graphs and diagrams only. Answer all the questions. Read each question carefully. Make sure you know what you have to do before starting your answer. Write your answer to each question in the space provided. Additional paper may be used if necessary but you must clearly show your candidate number, centre number and question number(s). Do not write in the bar codes. INFORMATION FOR CANDIDATES The number of marks is given in brackets [ ] at the end of each question or part question. The total number of marks for this paper is 60. This document consists of 12 pages. Any blank pages are indicated. [K/503/6025] DC (CW) 2383971457 81561 OCR is an exempt Charity Turn over

2 SECTION A The questions in this section are based on scenario 1 in the case study and your background research. Answer all questions. 1 Portland Games has a website that it uses to sell hardware and software. (a) Identify one input device that could be used to enter text onto the website. John, a new customer, must set up an account on the website before he can place an order. To do this, he will need to complete a form, choose a username and enter the country where he lives. (b) Explain why each username used on the Portland Games website must be unique.......... (c) Explain how the form could make sure that John can enter only a valid country name..........

2 When John creates his new account, the information that he gives is stored on a database. 3 (a) State one output device which can be used to produce a hard copy of the information stored in the database. (b) Describe three features of database software that make it suitable for storing and analysing customer information. 1... 2... 3... [6] Turn over

4 3 Portland Games is considering creating a community section on its website. Discuss the implications for Portland Games of including a community section on its website...................................................... [9]

5 4 Rakesh Ram, based in England, and Clare Jones, based in South Africa, work together to write the product showcase section of the website. Rakesh and Clare both have computers which are connected to the internet. Rakesh would like Clare to check an article he has written. (a) Describe one method which could be used to transfer the article via the internet from Rakesh s computer to Clare s computer. (b) Identify one security measure that Rakesh could use to prevent unauthorised people reading the article he sends via the internet to Clare. (c) Clare needs to give feedback about the article to Rakesh. Describe two features of word processing software that Clare could use to give Rakesh feedback. 1... 2... [4] Turn over

6 (d) Clare would like to use an internet-based video conferencing service to speak with Rakesh. State one device for each of the following requirements that would be needed to take part in this video conference. Requirement Device Voice input Moving image input Voice output Moving image output Connectivity [5]

7 SECTION B The questions in this section are based on scenario 2 in the case study and your background research. Answer all questions. 5 Jane Marsh is a delivery driver for Express Packages Logistics (EPL). Jane connects her handheld computer to EPL s network before leaving the delivery depot. (a) Identify one type of wired method which she could use to connect her computer to the network. (b) Each hand-held computer can also connect to EPL s network using a wireless connection. As part of its security, the wireless network requires the use of a security key. Describe how a security key is used to allow a device to connect to a wireless network. (c) Data is stored on the hand-held computer using a solid state drive (SSD). Explain one reason why a solid state drive is more suitable than a hard disk drive for use in a hand-held computer. Turn over

6 (a) EPL uses barcodes to track the location of packages. Describe how a barcode reader captures the data stored in the barcode. 8... [3] (b) Customers must sign to show that they have received a package. Describe how the customer s signature could be entered onto the hand-held computer. (c) EPL receives information from the hand-held computers to track the location of each delivery driver. Describe how the Global Positioning System (GPS) locates the position of an individual delivery driver.... [3]

9 7 EPL has considered attaching a Radio Frequency Identification Device (RFID) tag to each package it is delivering to help improve its traceability. (a) Describe how RFID technology would track the movement of packages EPL are delivering.... [3] (b) Explain how cost would influence the decision about whether to use RFID technology. 8 The EPL delivery depot manager sometimes needs to give Jane new information and delivery instructions while she is away from the delivery depot. (a) Identify two benefits to the depot manager of using a phone call to communicate this information. 1... 2... [2] (b) Identify one drawback to Jane of receiving this information in a phone call. (c) Identify one drawback of using email to send this information. Turn over

10 9 A customer has forwarded an email to EPL. The customer suspects that the email is not from EPL and would like advice on what action to take. Subject: EPL Customer Services. Prize winner! Hello! The courier company has awarded 2u a special prize for being an outstanding customer! Your prize is 650 million United States Dollars (USD). Please attention! To collect your prize you must give us your bank details. Please download and open the attached form to add your bank details. Then send it to elpprize@czgt.com. (a) Identify four reasons why this email is suspicious. 1... 2... 3... 4... [4] (b) The customer has contacted EPL about the email. Identify one action that the customer should be advised to take in response to this email. END OF QUESTION PAPER

11 BLANK PAGE PLEASE DO NOT WRITE ON THIS PAGE

12 PLEASE DO NOT WRITE ON THIS PAGE Copyright Information OCR is committed to seeking permission to reproduce all third-party content that it uses in its assessment materials. OCR has attempted to identify and contact all copyright holders whose work is used in this paper. To avoid the issue of disclosure of answer-related information to candidates, all copyright acknowledgements are reproduced in the OCR Copyright Acknowledgements Booklet. This is produced for each series of examinations and is freely available to download from our public website (www.ocr.org.uk) after the live examination series. If OCR has unwittingly failed to correctly acknowledge or clear any third-party content in this assessment material, OCR will be happy to correct its mistake at the earliest possible opportunity. For queries or further information please contact the Copyright Team, First Floor, 9 Hills Road, Cambridge CB2 1GE. OCR is part of the Cambridge Assessment Group; Cambridge Assessment is the brand name of University of Cambridge Local Examinations Syndicate (UCLES), which is itself a department of the University of Cambridge.