Altiris Symantec Endpoint Protection Integration Component 7.1 SP1 Release Notes

Altiris Symantec Endpoint Protection Integration Component 7.1 SP1 Release Notes

Altiris Symantec Endpoint Protection Integration Component 7.1 SP1 Release Notes The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement. Legal Notice Copyright 2011 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo, or Symantec trademarks used in the product are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation/reverse engineering. No part of this document may be reproduced in any form by any means without prior written authorization of Symantec Corporation and its licensors, if any. THE DOCUMENTATION IS PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. SYMANTEC CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING, PERFORMANCE, OR USE OF THIS DOCUMENTATION. THE INFORMATION CONTAINED IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE. Symantec Corporation 350 Ellis Street Mountain View, CA 94043 http://www.symantec.com

Symantec Endpoint Protection Integration Component 7.1 SP1 Release Notes This document includes the following topics: About Symantec Endpoint Protection Integration Component What's new in SEPIC 7.1 SP1 General installation and upgrade System requirements Prerequisites and supported applications Known issues Documentation that is installed Other information About Symantec Endpoint Protection Integration Component The Symantec Endpoint Protection Integration Component helps facilitate migration to Symantec Endpoint Protection through robust software delivery mechanisms. The software provides detailed reporting, broad deployment views

4 Symantec Endpoint Protection Integration Component 7.1 SP1 Release Notes What's new in SEPIC 7.1 SP1 (dashboards), bandwidth throttling, and advanced discovery. This free component can scale for both local and remote endpoints. The Symantec Endpoint Integration Component combines Symantec Endpoint Protection with your other Symantec Management Platform Solutions. You can Inventory computers, update patches, deliver software, and deploy new computers. You can also back up and restore your systems and data, manage DLP agents, manage Symantec Endpoint Protection clients. You can do this work from a single, Web-based Symantec Management Console. What's new in SEPIC 7.1 SP1 In the 7.1 SP1 release of SEPIC, the following feature is introduced: Table 1-1 Feature New feature in Symantec Endpoint Integration Component Description Symantec Management Platform 7.1 SP1 support The SEPIC 7.1 SP1 release supports Symantec Management Platform 7.1 SP1 on Windows Server 2008 R2 SP1 64-bit operating system. General installation and upgrade You install Symantec Endpoint Protection Integration Component by using the Symantec Installation Manager (SIM). You can download the installation files directly to your server or you can create offline installation packages. For more information, see the IT Management Suite Implementation Guide at http://www.symantec.com/docs/doc3464. This release supports automatic upgrade from SEPIC 7.1 to SEPIC 7.1 SP1. You can upgrade to SEPIC 7.1 SP1 through SIM. The previous installed version of SEPIC 7.1 is automatically removed to install SEPIC 7.1 SP1. During upgrade, the items and packages that are created in SEPIC 7.1 remain unchanged for SEPIC 7.1 SP1. To upgrade from SEPIC 7.1 to SEPIC 7.1 SP1 1 Open the Symantec Installation Manager (SIM). 2 In the Installed Products panel, click View and install updates. 3 In the Product Updates panel, select the product to update. To migrate from SEPIC 7.0 to SEPIC 7.1 SP1, you must first migrate manually to SEPIC 7.1 and then automatically upgrade to SEPIC 7.1 SP1.

Symantec Endpoint Protection Integration Component 7.1 SP1 Release Notes System requirements 5 System requirements For more information on migration from SEPIC 7.0 to SEPIC 7.1, see the following documentation resource: IT Management Suite Migration Guide version 7.0 to 7.1 SP1 at http://www.symantec.com/docs/doc3989 The requirements for Symantec Endpoint Protection Integration Component 7.1 SP1 are as follows: Windows Server 2008 R2 SP1 64-bit Windows Server 2008 R2 64-bit Symantec Management Platform 7.1 SP1 Symantec Management Platform 7.1 Language Pack Symantec Management Platform 7.1 documentation Symantec Management Platform 7.1 documentation Language Pack Altiris Pluggable Protocol Architecture 7.1 SP1 Symantec - Real Time Console Infrastructure 7.1 Internet Explorer 7 or 8 For more information on the Software and Hardware requirements, see the Symantec Management Platform Installation Guide. Prerequisites and supported applications SEPIC 7.1 SP1 supports migration and inventory of Symantec Endpoint Protection (SEP) 12.1 packages. The Windows client computers must have Symantec Management Agent 7.1 SP1 installed to execute the SEP tasks from the Symantec Management Console. The Symantec Management Agent is supported for the following operating systems: Windows XP Windows Server 2003 Windows Vista Windows 7 Windows 7 SP1

6 Symantec Endpoint Protection Integration Component 7.1 SP1 Release Notes Known issues Windows 2008 R2 Server Windows 2008 R2 Server SP1 Windows 2008 Server Windows XP Tablet PC Edition 2005 (32-bit and 64-bit) SEPIC 7.1 SP1 supports the following antivirus solutions: ESET 3.0/4.0/4.2/NOD32/Korean 4.2/Chinese Simple 4.0, 4.2/ Chinese Traditional 4.0, 4.2 (Chinese Simplified, Chinese Traditional, English, and Korean) McAfee 8.7/2010/2011 Trend Micro Office Scan 8.3/10.0/10.5 F-Secure Windows Servers 8.01/9.00 F-Secure Windows Client 8.00/9.01 CA Antivirus 2009/2010 Sophos Endpoint Security and control 7.6.4/9.0 Symantec Antivirus 8.11/10.1/10.2 Kaspersky 6.0.4.1212/11.01.400 SEP 11.0.6100.645, SEP 11.0.6177.725, SEP 12.0.1001.95, and SEP 12.1.601.4699 Note: You must have at least one of the antivirus solutions to migrate successfully. Known issues The following are the known issues of Symantec Endpoint Protection Integration Component 7.1 SP1: Table 1-2 Issue Known Issues of SEPIC 7.1 SP1 Description Support of McAfee 2011 on Windows 7 and Windows Vista During migration of Symantec Endpoint Protection (SEP) packages, the following applications cannot be uninstalled from the Windows 7 and Windows Vista computers: McAfee Antivirus Plus 2011 v10.5.227 McAfee Total Protection 2011 v10.5.227

Symantec Endpoint Protection Integration Component 7.1 SP1 Release Notes Known issues 7 Table 1-2 Issue Known Issues of SEPIC 7.1 SP1 (continued) Description Support of McAfee 2011 v10.5.227 in JP/CS/CH/KN languages SEPIC task issues with SEP 12.1 SEPIC does not support McAfee 2011 in the following languages: Chinese Simplified Japanese Korean Chinese Traditional SEPIC scan tasks such as full scan, quick scan, and update antivirus definition, fail on SEP 12.1 if run under the Symantec Management Agent (SMA) credentials. A workaround for this issue is to run scan/update task under the Current Logged-on User account option. To run scan/update task under Logged-on user account, do the following: Open SEPIC scan/update task and make a clone of the task by selecting Clone from the context menu. Click Advanced. In the new dialog box, underscripttab, check Current Logged-on User option. Click OK. and then click SaveChanges on scan/update task. Execute scan task on the client computer. Note: Scan/Update task fails on Windows 7 client computer on which SEP 12.1.601.4699 agent is installed. SEPIC repair task execution The SEPIC repair task is not executed with the supported SEP versions.

8 Symantec Endpoint Protection Integration Component 7.1 SP1 Release Notes Documentation that is installed Documentation that is installed Document Table 1-3 Description Documentation that is included into the product installation Location Help User Guide Symantec Management Platform Help Information about how to use this product. Help is available at the solution level and at the suite level. This information is available in HTML help format. Information about how to use this product. This information is available in PDF format. Information about how to use the Symantec Management Platform The Documentation Library, which is available in the Symantec Management Console on the Help menu. Context-sensitive help is available for most screens in the Symantec Management Console. You can open context-sensitive help in the following ways: The F1 key when the page is active. The Context command, which is available in the Symantec Management Console on the Help menu. The Documentation Library, which is available in the Symantec Management Console on the Help menu. The Documentation Library provides a link to the PDF User Guide on the Symantec support Web site. Supported Products page Same as above.

Symantec Endpoint Protection Integration Component 7.1 SP1 Release Notes Other information 9 Other information Document Table 1-4 Description Information resources that you can use to get more information Location Implementation Guide ITMS 7.1 Implementation Guide Symantec Management Platform User Guide Symantec Management Platform Release Notes Symantec Management Platform Installation Guide Knowledge base Symantec Connect Information about how to install, configure, and implement this product. This information is available in PDF format. Information about capacity recommendations, design models, scenarios, test results, and optimization best practices to consider when planning or customizing ITMS. Information about using the Symantec Management Platform. Information about new features and important issues in the Symantec Management Platform. Information about using Symantec Installation Manager to install the Symantec Management Platform products. Articles, incidents, and issues about this product. An online magazine that contains best practices, tips, tricks, and articles for users of this product. The Documentation Library, which is available in the Symantec Management Console on the Help menu. The Documentation Library provides a link to the PDF Implementation Guide on the Symantec support Web site. Supported Products page http://www.symantec.com/docs/doc3464 Symantec Management Platform Documentation page Symantec Management Platform Documentation page http://go.symantec.com/sim_doc SymWISE support page Symantec Connect page

10 Symantec Endpoint Protection Integration Component 7.1 SP1 Release Notes Other information