Course Schedule Fall 2014 SQL SharePoint Server 2012 CompTIA Excel Access Microsoft Office Vmware Security Adobe Photoshop Cisco 1-1-
Microsoft Office Class Dates Price Details Access 1 (2 day course) Access 2 (2 day course) 9/29-30, 10/27-28, 11/2 11/10, 11/12, 12/22-23 10/14-15, 11/24-25, 12/8-9 1/12-13 $600 Building A Database: Writing a scope Sequence, determining reports, planning columns, tables, and relationships. Normalizing data, building tables, structuring tables, and designing forms. $600 Queries and Reports: Import data, create queries and reports, customizing reports, using filters, exporting data, Auto lookup queries, macros on forms, tables, and reports Access 3 1/14 $325 Finalizing the Database: Database maintenance, troubleshooting tables, queries and reports Access VBA Introduction 9/30-10/2, 11/17-19, 12/8-10 $1200 Students can easily create tables, queries, forms and reports, and connect them together with macros. In this course, students will learn to use VBA to write rich solutions with advanced data manipulation and user control. Excel 1 9/3, 10/1, 10/29, 11/26, 12/29 Excel 2 9/10, 10/8, 11/5, 12/3, 1/7 Excel 3 10/15, 11/12, 12/10, 1/14, Excel 4 9/24, 10/22, 11/18, 12/17, $275 From efficient navigation strategies to detailed calculation instruction, clients get a hands-on introduction to the workbook environment. $275 Learn the power data management in Excel. Analytical skills built include IF and VLOOKUP Advanced Functions, Table Subtotals, and mission-critical business data analysis using Pivot Tables. $325 Data Validation minimizes human error, LEN, LEFT, and RIGHT functions correct data import issues, Solver and Goal Seek help management see the future. Clients graduating to Excel 3 are guided through in-depth tools to keep the business disciplined. $325 Learn forecasting data functions, advanced macros, advanced pivot tables, XML in Excel, using text & information functions, slicers, and business statistics functions. Excel VBA Introduction 9/23-25, 11/10-12, 12/8-10 $1200 In this course, students will learn to use VBA to help analyze information, spot trends, and access critical information more easily. Excel Pivot & Charts Beg Excel Pivot & Charts Adv. Office Productivity 10/3, 10/31, 12/11 $335 Unlock the mysteries of charts by examining stacked columns and the grouping axis, and feel the power of summarizing big data by creating, formatting, and updating pivot tables. 10/17, 11/13, 1/2 $325 Experience power charting by creating Gantt charts, combo boxes, and dynamic updates while mastering Pivot scenarios through custom groups, filters, and combined data sources 10/2, 12/4, 1/15 $325 Learn to integrate the features in Word, Outlook, and PowerPoint to save you time and hassle. This intermediate course teaches you how to do work in one program and use the data in multiple paces. Outlook 10/10, 11/7, 12/10, $275 Learn to compose & send email, schedule appointments and meetings, manage contact information and tasks, Learn to customize your environment, calendar, and email. PowerPoint 1 9/19, 10/17, 11/14, 12/12, 1/16 $275 Create your own PowerPoint presentation! Learn to add graphics and modify them. Also learn to add tables and charts to a presentation to present data in a structured form. PowerPoint 2 10/24, 11/21, 1/23 $275 Enhance your presentation by using features that will transform it to a powerful means of communication. Customize the PowerPoint interface to suit your situation. Project 1 10/8, 11/4, 12/2, 12/8 $400 Learn to create project plans, organize and relate tasks, manage resources, and finalize project plans. Project 2 10/1, 10/22, 12/8, 12/15 $450 Learn to import and export project data, update plans and manage costs, report data visually, and reuse plan info and master projects. Publisher 9/23, 11,12, 12/16, $275 Learn to design flyers, newsletters, forms, etc. Learn to create, modify, and edit various publications. Word 1 9/8, 10/6, 11/3, 12/1, 1/5 $275 Introduction to Word lets you explore accessing and saving files, basic editing by selecting items, copy/paste, changing font styles and sizes, and basic table creation. Word 2 9/15, 11/10, 12/8, 1/12 $275 Take control of word files by mastering bullets and numbered lists, push table capabilities by splitting cells and creating calculations, and keep your customers close with Mail Merge. www.leapfoxlearning.com -2-
Microsoft Office Class Dates Price Details Word 3 9/22, 11/17, 12/0 $325 Get the most out of Word by linking Excel Charts and minimize repeated tasks with macros,. Learn indexes, citations, and bibliographies. Visio Pro 1 9/15, 10/30, 11/25 $400 Learn the essentials of Visio; design and manage basic diagrams, workflows, and flow charts. Visio Pro 2 9/30, 11/4, 12/9 $450 Explore the drawing tools. Learn to create and work with custom stencils and templates. Learn to share Visio drawings with other applications. Don t lose your training budget because you didn t use it. Purchase training vouchers and save hundreds Top Three reasons to purchase LeapFox vouchers Save. You save up to $250 per class with our voucher program; that s over 50% off some courses. Simplify. HR and training managers love it. One approval, one purchase, this is training simplified. Plan. Vouchers are good for up to 2 years. Spend now and take up to a year to plan out your training needs. Choose from our Top 20 most popular courses Smart managers purchase LeapFox training vouchers and save big. Excel 1 Excel 2 Excel 3 Excel 4 Outlook Word 1 Word 2 Word 3 PowerPoint 1 PowerPoint 2 Illustrator 1 Illustrator 2 DreamWeaver 1 DreamWeaver 2 Voucher Pricing 5 Pack...$1250 ($250/class) 10 Pack...$2250 ($225/class) 20 Pack...$4000($200/class) PhotoShop 1 PhotoShop 2 InDesign 1 InDesign 2 QuickBooks 1 QuickBooks 2 Call or email to purchase register@leapfoxlearning.com 3-3-
Adobe Class Dates Price Details Acrobat 1 9/12, 10/8, 12/1 $400 Use Adobe Acrobat to make information more portable, accessible and useful in Acrobat 2 9/18, 10/13, 12/8 $450 Convert technical documents to PDF files, enhance and control PDF content accessibility, customize PDF documents for interactive use online and prepare PDF's for commercial use. Dreamweaver 1 9/3, 10/6, 12/1 $400 Learn to build websites, pages, lists and tables. Learn to upload sites, work with images, site navigation and framesets. Dreamweaver 2 9/5, 10/9, 12/2 $450 Work with code, styles, layers, spry elements, create forms and integrate with external files. Illustrator 1 9/9, 10/28, 12/23 $400 Learn to draw and manipulate simple shapes to design a layout for your product. Illustrator 2 9/12, 10/30, 12/30, $450 Create complex, robust illustrations that go beyond those they could create using the basic Illustrator tools. Photoshop 1 9/29, 10/27 11/24, 12/22 Photoshop 2 10/2, 10/29, 11/26, 12/29 $400 Learn to use layers and how to apply layer effects and filters for creating special effects. Also, use painting tools and blending modes to enhance the appearance of your design. $450 Enhance your ability to create accurate masks and image effects, retouch images, work with video files, automate repetitive tasks, and integrate with other Adobe applications. Indesign 1 9/30, 11/25, 1/12 $400 Learn to create documents, place text and graphics, and create custom color swatches. Students will also learn how to work with master pages and multi-page documents. Also learn how to format text, apply styles, work with threaded text frames, position and group objects, and work with layers. Indesign 2 107, 12/5, 1/14 $450 This course is designed for students who want to become more proficient with text editing, document setup, and using color. Students will learn how to import and edit text, add special characters, setup alternate layouts and templates, use object libraries and snippets, create tints, gradient swatches, and vector paths, and create tables. Captivate 1 10/15, 12/8 $400 Learn to create software demonstrations and interactive training simulations Anyone who stops learning is old, whether at twenty or eighty. Anyone who keeps learning stays young. Henry Ford Great American Industrialist www.leapfoxlearning.com -4-
Microsoft SharePoint Course # SharePoint Days Price Start Dates 10174 Configuring, Managing and Troubleshooting SharePoint 2010 5 $2750 10/6, 12/8, 1/19 10175 Developing and Customizing Applications for SharePoint 2010 5 $2750 9/22, 12/8, 1/15 10231 Designing and Deploying SharePoint 2010 5 $2750 9/22, 11/17, 1/5 10232 Designing Applications for SharePoint 2010 5 $2750 9/15, 12/8, 1/19 50429 Microsoft SharePoint 2010 Business Intelligence 5 $2750 9/8, 11/17, 1/12 50547 Microsoft SharePoint 2010 Site Collection and Site Administration 5 $2750 9/29, 10/27, 11/17 20331 Core Solutions of Microsoft SharePoint Server 2013 5 $2750 10/20, 12/8, 1/5 20332 Advanced Solutions of Microsoft SharePoint Server 2013 5 $2750 10/6, 12/1, 1/12 55033 Microsoft SharePoint 2013 Site Collection and Site Administration 5 $2750 10/27, 11/27, 12/15 2013 Microsoft SharePoint Foundation Site User 2013 1 $400 10/27, 12/8, 1/9 2013 Microsoft SharePoint Foundation Site Owner 2013 1 $400 10/15, 12/1, 12/8 2010 SharePoint 2010 End User 1 $400 10/30, 12/30, 1/26 2010 SharePoint 2010 Site Admin Course 2 $900 10/6, & 8,12/2 & 4 2010 SharePoint 2010 Designer 2 $900 9/9 & 16, 12/4-5 LeapFox Custom SharePoint Training & Consulting We have many dates available to provide custom training and consulting. Contact your Account Manager at 898-9036 to build your solution. 5-5-
Windows Server & Exchange Course # Windows Server 2008 Days Price Start Dates 6419 Configuring, Managing & Maintaining Windows Server 2008 Servers 5 $2750 9/22, 11/17, 1/29 6420 Fundamentals of Windows Server 2008 5 $2750 10/6, 12/8, 1/5 6421 Configuring and Troubleshooting a Windows 2008 Network Infrastructure 5 $2750 12/8, 1/29, 6425 Configuring Windows Server 2008 Active Directory Domain Services 5 $2750 10/6, 12/22 6426 Configuring & Troubleshooting Identity and Access Solutions with Windows Server 2008 Active Directory 5 $2750 9/22, 11/3, 1/5 6436 Designing Active Directory for Windows Server 2008 5 $2750 10/6, 12/8, 1/26 Course # Exchange Days Price Start Dates 10135 Configure, Manage, and Troubleshoot Microsoft Exchange Server 2010 5 $2750 9/5, 11/3, 12/15 10233 Designing & Deploying Messaging Solutions, Microsoft Exchange Server 2010 5 $2750 9/15, 10/20, 12/22 20341 Core Solutions of Microsoft Exchange Server 2013 5 $2750 110/6, 1/10, 1/19 20342 Advanced Solutions of Microsoft Exchange Server 2013 5 $2750 11/17, 12/15, 1/10 Course # Windows Server 2012 Days Price Start Dates 20410 Installing and Configuring Windows Server 2012 5 $2750 10/13, 12/15, 1/5 20411 Administering Windows Server 2012 5 $2750 11/10, 12/8, 1/12 20412 Configuring Advanced Windows Server 2012 5 $2750 10/6, 12/8, 1/5 20413 Designing and Implementing a Server Infrastructure 5 $2750 9/22, 12/8, 1/12 20414 Implementing and Advanced Server Infrastructures 5 $2750 11/17, 12/22, 1/12 20415 Implementing a Desktop Infrastructure 5 $2750 11/10, 12/8, 1/12 20416 Implementing Desktop Application Environments 5 $2750 10/6, 12/8, 1/26 20417 Upgrading Your skills to MCSA Windows Server 2012 5 $2750 9/22, 11/3, 1/12 10215 Implementing and Managing Microsoft Server Virtualization 5 $3250 10/6, 1/5 50273 Planning and Designing Microsoft Virtualization Solutions 5 $3250 11/17, 1/26 I had a great instructor who knew the material and was interested in my success and his role in my goals. I am now on the right track to a career in the growing IT field. Doug M. LeapFox Student www.leapfoxlearning.com -6-
Database SQL Server Course # SQL Basics Days Price SQL Level 1 This course will introduce you to SQL and its use in writing queries, questions you ask of data in your database, to retrieve information from a database. You will learn about SQL and its basic keywords and phrases used to build statements that will get the data you need from a database. Dates 1 $550 9/11, 11/13, 1/15 SQL Level 2 SQL Level 3 This course will focus, but it will on action queries, queries that change data and create and structure tables and views. This advanced Transact-SQL course focuses on using SQL concepts to help optimize queries. The course will also focus on writing queries that will effectively present data in reports. 1 $550 9/18, 11/14, 1/16 1 $600 9/25, 11/20, 1/22 Course # SQL Server 2008 Days Price Start Dates 2778 Writing Queries Using Microsoft Server 2008 Transact SQL 3 $1650 10/14, 11/24, 12/29 50465 Performance 2010 Designing and Implementing Scorecards and Dashboard 3 $2750 10/14, 12/29. 1/20 6231 Maintaining a Microsoft SQL Server 2008 Database 5 $2750 9/29, 10/20, 11/24, 1/26 6232 Implementing a Microsoft SQL Server 2008 Database 5 $2750 9/15, 10/27, 12/8 6234 Implementing & Maintaining Microsoft SQL 2008/2005 Analysis Services, SSAS 5 $1650 19/29, 1/3, 1/5 6235 Implementing & Maintaining Microsoft SQL Server 2008 Integration Services SSIS 5 $1650 10/6, 11/17, 1/5 6236 Implementing and Maintaining Microsoft SQL Server 2008 Reporting Services 5 $1650 9/15, 10/27, 12/8 6420 Fundamentals of a Windows Server 2008 Infrastructure and Application Platform 5 $2750 9/29, 10/20, 11/24 6421 Configuring and troubleshooting a Windows Server 2008 5 $2750 10/6, 11/17, 1/5 6426 Configuring Identity & Access Solutions w/windows Server 2008 Active Directory 3 $1650 9/15, 10/27, 12/8 6433 Planning and Implementing Windows Server 2008 5 $2750 9/29, 10/20, 11/24 Course # SQL Server 2012 Days Price Start Dates 40364 Database Administration Fundamentals 3 $999 10/14, 12/8, 1/20 10774 Querying Microsoft SQL 2012 Database 5 $2750 10/6, 12/8, 1/5 10775 Administering Microsoft SQL Server 2012 Databases 5 $2750 9/8, 10/20, 12/8, 1/19 10776 Developing Microsoft SQL Server 2012, Implementation 5 $2750 9/22, 12/8, 1/5 10777 Implementing a Data Warehouse with Microsoft SQL Server 2012 5 $2750 10/13, 12/8, 1/12 10778 Implementing Data Models and Reports with Microsoft SQL Server 2012 5 $2750 10/6, 12/8, 1/22 40008A Updating your Database Skills to SQL Server 2012 3 $1650 10/14, 12/8, 1/5 40009A Updating your Business Intelligence Skills to Microsoft SQL Server 2012 3 $1650 10/14, 12/29, 1/29 20465 Designing Database Solutions for SQL Server 2012 5 $2750 10/6, 11/3, 1/5 7-7-
Windows Server & Developer Course # Windows Server 2008 Days Price Start Dates 20480 Programming in HTML5 with JavaScript and CSS3 5 $2750 9/22, 1/19 20481 Essentials of Developing Windows Store Apps Using HTML5 and JavaScript 5 $2750 9/22, 12/8, 1/12 20482 Advanced Windows Store App Development using HTML5 and JavaScript 5 $2750 11/17, 12/8, 1/29 20483B Programming in C# 5 $2750 10/6, 12/15, 1/19 20484 Essentials of Developing Windows Store Apps Using C# 5 $2750 10/20, 2/1, 1/26 20485 Advanced Windows Store App Development Using C# 5 $2750 9/29, 12/8, 1/5 20486 Developing ASP. NET4.5 MVC Applications 5 $2750 9/22, 10/27, 1/5 20487 Developing Windows Azure and Web Services 5 $2750 9/29, 1027, 1/12 Course # Microsoft Developer Days Price Start Dates 40361 Software Development Fundamentals 3 $999 10/15, 12/8, 1/20 40362 Windows Development Fundamentals 3 $999 9/24, 11/24, 1/23 40363 Web Development Fundamentals 3 $999 10/27, 11/12, 12/22 40372.NET Fundamentals 3 $999 10/14, 11/19, 1/7 40375 HTML5 Application Development Fundamentals 3 $999 9/24, 11/24, 1/5 10262A Developing Windows Applications with Microsoft Visual Studio 2010 5 $2750 10/6, 11/17, 1/5 10263A Developing Windows Communication Foundation Solutions w/ Visual Studio 3 $1650 10/20, 11/24/12/22 10264A Developing Web Applications Using Microsoft Visual Studio 2010 5 $2750 9/15, 10/27, 12/15 10265A Developing Data Access Solutions with Microsoft Visual Studio 2010 5 $2750 9/9, 11/17, 12/8, 1/19 10266 A Programming with C# Using Microsoft.NET Framework 4 5 $2750 10/13, 12/15, 1/5 10267A Introduction to Web Development with Microsoft Visual Studio 2010 5 $2750 10/27, 1/5, 1/29 10550A Programming in Visual Basic with Microsoft Visual Studio 5 $2750 9/22, 10/13, 1/26 Quality training unlocks new opportunities. Everyday I see doors open for students because they have the skills and confidence to step it up. Codi Galloway Vice President www.leapfoxlearning.com -8-
CompTIA/ VMware / Security Course # Other Technical Training Days Price Start Dates 10533 Deploying, Configuring, and Administering Microsoft Lync Server 2010 5 $2750 9/22, 12/8, 1/26 20336 Core Solutions of Microsoft Lync Server 2013 5 $3250 10/6, 12/8, 1/19 20337 Enterprise Voice and Online Services with Microsoft Lync Server 2013 5 $3250 9/29, 12/8, 1/26 10747 Administering System Center 2012 Configuration Manager 5 $2750 10/20, 1/12 10748 Deploying System Center 2012 Configuration Manager 5 $2750 10/20, 12/8, 1/5 10750 Monitoring and Operating a Private Cloud with System Center 2012 5 $3250 9/22, 10/27, 12/8 10751 Configuring and Deploying a Private Cloud with System Center 2012 5 $3250 11/10, 12/8, 1/12 10961 Automating Administration of Windows PowerShell 3.0 5 $3250 11/3, 12/8, 1/5 ITIL Found ITIL Foundations 2011 5 $3250 10/27, 12/29, 1/12 ITIL OSA ITIL v3 Service Capability - Operational Support & Analysis 5 $3250 11/17, 12/8, 1/19 ITIL SOA ITIL v3 Service Offerings and Agreements Capability Course 5 $3250 10/7, 12/8, 1/12 VMware VMware vsphere Horizon View Install Configure, Manage v 5.2 4 $3300 10/6, 12/15, 1/5 VMware VMware vsphere Install, Configure, Manage v 5.5 5 $3795 9/29, 11/17, 1/19 VMware VSphere and Private Cloud Razr Technology 5 $2750 10/6, 12/15, 1/5 VMware Advanced VSphere Administration Razr Technology 5 $2750 9/29, 11/17, 1/19 Course # CompTIA/ CISCO/ Security Days Price Dates A+ CompTIA A + 5 $2400 9/22, 11/14, 12/15 Network + CompTIA Network+ Certification 2011 5 $2400 9/29, 10/20, 1/19 Security + CompTIA Security+ Certification 5 $2400 10/6, 12/15, 1/26 Linux + CompTIA Mobility+ Certification 5 $2750 11/17, 1/12 Cisco Cisco Boot camp includes ICND parts 1 and 2 5 $3250 10/6, 12/22, 1/26 Cisco Cisco Deploying Cisco ASA Firewall Features v2.0 5 $3250 TBD Cisco Cisco-Voice and Unified Communications Administration 5 $3250 9/29, 11/3, 1/5 CEH Security Certified Ethical Hacker v 7.0 5 $3250 11/3, 1/12 CISSP Security Certified Information Systems Security Professional 5 $3250 9/22-, 12/1 Flexible Training Solutions Attend class in our classroom with live teachers or at your own home Choose from day or evening classes Don t need the entire 5-day class? Customize or shorten any course Add labs or mentoring to prep for certification exams 9-9-
Business Skills / Windows Class Dates Price Details QuickBooks (2 day course) 9/18-19, 10/9-10, 11/20-21, 12/29-30, 1/22-23 $500 Setting up the company, lists, inventory and services, invoicing & payments, bank accounts, paying bills, customizing forms, asset & depreciation accounts, credit card transactions, reporting and graphs, and payroll. WordPress 9/26, 10/23, 11/18, $450 Come build your own website in WordPress. Bring your own photos, content, and ideas and you will leave with a registered godaddy website. PMP (5 day course) 10/20-24, 12/1-5, 1/5-9 $2795 Project PMI Project Management Professional Business Math 10/16, 11/18, 12/23 $325 Rounding, decimals, fractions, percent's, equations, tax, interest, graphing, metrics Professional Development 11/7, 12/5 $325 Twelve month Professional Development series see page 12 Management Training 10/3, 12/5, 2/6 $1499 Twelve month management training program see page 11 Crystal Reports 1 (2 day course) Crystal Reports 2 (2 day course) 10/20-21, 12/18-29 $1100 Creating reports, sorting and grouping data, creating formula & function fields, report formatting, basic charts, exporting reports. 12/22-23 $1300 Running totals, cross-tab reports, sub reports, Using SQL in report creations, advanced charts, increasing report functionality. Benefits of Training Studies show that employees hunger for more training. In a recent Gallup survey, 8 out of 10 employees said they would be more likely to stay with their employer if they were offered more or better training. You can increase loyalty and retention in your company by simply giving your employees some good training. Our classes are designed to help the end user (your employees) work more efficiently and effectively. This means they will get more done in less time. In fact, the average student who attends a 1 day training class says they save 15 minutes a day due to shortcuts and new skills learned in training. That 15 minutes adds up to 65 hours in a year. That is more than a week and a half of work time saved Amazing Smart Managers send their employees for training Training is an investment that pays huge dividends; it makes employees more productive, confident in their role, happier at their job, and more likely to stay with the company long-term. www.leapfoxlearning.com -10-
Management Training For managers, supervisors and team members who would like to motivate...inspire...lead...succeed ONE-DAY COMPLETE WORKSHOP One Full Day of Training You will attend one full day of training where you will cover all of the following: Implement. Cutting through the nonsense and getting things done like a boss Communicate. Secrets of successful communication strategies that get results Coaching. Understand, motivate, and inspire those who work on your team Teambuilding. Develop a loyal, hardworking, responsible, and fun team Personality Traits. Discover what drives team members & how to engage them Build a Team. Recruit, hire, and retain high-quality employees Meeting Skills. Plan, implement, and manage highly effective meetings Time Management. Get more done in less time with better time management Presentation. Knock your next presentation out of the ballpark Stress Management. Staying cool when the stakes are high Discipline. Dealing effectively with unacceptable employee behavior Designed for the busy, working professional who desires to become an effective and respected manager or supervisor. Upcoming Start Dates October 3, 2014 Dec 5, 2014 January 2, 2014 TWO HOUR PRECISION TRAININGS & MASTERMIND Eleven Two-Hour Precision Training Sessions During the year (every 2nd Friday of the month from 7am 9 am) you will attend a twohour training session where you will focus on each of the 11 training modules listed above $1499 per person Call or email to register register@leapfoxlearning.com Focused implementation on each topic covered in the full day training Mastermind group to discuss and review issues, ideas, challenges, successes Role playing and practical application -11-
Professional Development It s going to be your best year ever! Give us 12 months and we ll give you the tools you need to accomplish anything. ONE-DAY COMPLETE WORKSHOP One Full Day of Training You will attend one full day of training where you will cover the following: Implement. Learn to make decisions to accomplish projects and tasks Customer Service. Meet and exceed customer expectations, win customer hearts Communicate. Secrets of successful communication strategies that get results Personality Traits. Discover what drives team members & how to engage them Time Management. Get more done in less time with better time management Stress Management. Staying cool when the stakes are high Outside the Box. Thinking creatively and sparking innovation Think Big. Goal setting and achievement. Learn how to accomplish anything Overcoming Adversity. Strategies for dealing with a and overcoming life challenges Negotiation. Getting to yes. Dale Carnagie Essentials. How to make friends and influence people Positive thinking. Harness the power of positive thinking TWO HOUR PRECISION TRAININGS & MASTERMIND Eleven Two-Hour Precision Training Sessions During the year (every 2nd Friday of the month from 7am 9 am) you will attend a twohour training session where you will focus on each of the 11 training modules listed above Designed for the busy, working professional who desires to become an effective and respected professional. Upcoming Start Dates November 7, 2014 January 2nd, 2015 $1499 per person Call or email to register register@leapfoxlearning.com Focused implementation on each topic covered in the full day training Mastermind group to discuss and review issues, ideas, challenges, successes Role playing and practical application www.leapfoxlearning.com -12-