INTERNET MARKET IN MOROCCO. Quarterly Observatory* December This document is to be considered for information purposes only.

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INTERNET MARKET IN MOROCCO Quarterly Observatory* December 25 This document is to be considered for information purposes only.

Summary Introduction 3 I Recall of various types of Internet access 3 II State of the total market at December 25. 4 State of the narrowband market..5 I Evolution of the total number of narrowband subscribers...5 II Evolution of the number of subscribers using "Internet without subscription"..5 III Evolution and distribution of the number of subscribers for Dial Up narrowband ' Classic' and ' Flat rate'....5 State of the broadband market... 7 I Evolution of the number of subscribers for ADSL..7 II Evolution of the number of subscribers for Internet Leased Lines....8 2

Introduction I. Various types of Internet access The various offers of Internet access can be classified in two types: broadband and narrowband access. These offers are subscribed by the end-user according to his needs and according to the required comfort of connection. Thus, the main narrowband offers include the Dial Up access with and without subscription and the "Flat rate" access, whereas the broadband offers include access via "Internet Leased Lines" and 'ADSL' access. The principle of these various offers can be specified as follows: Narrowband Internet The Traditional Dial Up Access to the Internet : it allows any user having a telephone line and a computer equipped with a modem to connect to the Internet by contracting as a preliminary a monthly subscription within an Internet Service Provider. This offer allows the subscriber to access to the Internet according to his specific needs and to pay the time of connection according to telephone tariff into force. Dial Up Internet Access without subscription : it allows any user having a telephone line and a computer equipped with a modem to connect to the Internet without a contractual engagement nor subscription charges. This offer allows the subscriber to access to the Internet according to his specific needs and to pay only the time of connection according to a special Internet tariff of 12 DH/Hour. The "Flat rate" offers: They include the payment of a monthly fixed amount which includes "the Internet subscription and the communications". The durations included in the "Flat rate" vary following the Internet Service Provider. This offer makes it possible to the subscribers to control their Internet use. Broadband Internet Broadband access via ADSL: it allows the end-user to make a high speed connection (128, 256, 512, 124 kbit/s), without worrying nor about the time of connection nor about the volume of exchanged data. The Internet access via Leased Lines: It is an offer of Internet access with a fixed speed according to different levels n*64kbit/s. 3

II. State of the global market at December 25 At the end of December 25, the data transmitted by the ISP s (Internet Service Providers) give the following evolutions of the number of the Internet subscribers. Internet Subscribers Evolution* 3 25 2 15 1 5 6 812 7 277 8 277 9 493 168 183 134 72 113 17 26 452 262 326 Dec-3 Mar-4 Jun-4 Sept-4 Dec-4 Mar-5 Jun-5 Sept-5 Dec-5 * The number of ADSL subscribers was calculated by adding up The ISP's ADSL subscribers We can note that the number of users of 'Internet without subscription' access is included in the total number of subscribers starting from December 24, according to the definition adopted in the decision of the General Director N ANRT/DG/N1/5 of March 9, 25. Thus, the total number of Internet access in December 24 specified in the chart above was updated. It should be noted also that starting from April 25, the total number of ADSL subscribers is calculated by summing up the number of ADSL subscribers of the various Internet Service Providers. Internet market is always in clear progression recording a total increase of 27,1% between September 25 and December 25, of 131,8% between December 24 and December 25 and of almost 331,4% since December 23. The distribution of subscribers by access mode is as follows, with a more and more important share for the broadband ADSL accesses (94,5%). 4

Internet Subscribers per Mode of Connexion December 25* 2,2% 1,1% 1,7%,4% Flate-rate Classic "Internet without subscription" Internet Leased Lines 94,5% ADSL * The number of ADSL subscribers was calculated by adding up The ISP's ADSL subscribers State of the narrowband market I. Evolution of the total number of narrowband subscribers The number of the narrowband subscribers, by including the users of "Internet access without subscription" option moved from 48 51 in December 24 to 13 187 in December 25, making state of a drop of 38 % during the fourth quarter of 25. II. Evolution of the number of subscribers using 'Internet without subscription' access ANRT s Decision ANRT/DG/N1/5 of March 25 describes a subscriber as: a user of the Internet access without subscription option having used this access mode at least once during the last three months. The graph below shows the evolution of the number of subscribers estimated since December 24 according to this definition. Evolution of the number of subsribers for "Internet without subscription" access 12 1 8 6 4 2 1 56 1 7 35 7 46 2 88 Dec-4 Mar-5 Jun-5 Sept-5 Dec-5 5

III Evolution and distribution of the number of subscribers for narrowband Dial Up ' Classic' and ' Flat rate' The data received from ISP s as of December 25 shows a decrease in the number of subscribers ' Classic subscriptions ' and ' Flat rate ' access options since December 24, with a retreat of approximately 73% decreasing from 37 95 subscribers to 1 37 subscribers. Internet Subscribers for Narrowband Dial Up "Classic" and "Flat rate" Evolution 7 6 5 4 3 2 1 55 6 58 3 49 9 44 1 37 95 28 88 2 195 13 792 1 37 Dec-3 Mar-4 June-4 Sept-4 Dec-4 Mar-5 June-5 Sept-5 Dec-5 Relative shares of the Flate rate and the classic accesses are illustrated in the following graph: Internet Subscribers Narrowband per Mode of Connexion (Classic and Flat rate) 1% 8% 6% 4% 2% % Dec-3 Mar-4 June-4 Sept-4 Dec-4 Mar-5 June-5 Sept-5 Dec-5 Flat rate Classic 6

State of the broadband market I Evolution of ADSL subscribers Since December 24, the number of ADSL 1 subscribers is in continuous evolution with a growth of almost 294 % from December 24 to December 25. ADSL Accesses Evolution 3 25 2 183 927 248 13 15 1 5 139 329 94 24 62 96 44 593 28 247 2 712 9 377 Dec-3 Mar-4 Jun-4 Sept-4 Dec-4 Mar-5 Jun-5 Sept-5 Dec-5 * For June 25, the total ADSL subscribers was calculated by adding up the ADSL subscribers of the ISP s ADSL Subscribers per Speed (Decembre 25) ADSL Subscribers per Speed (December 24) 4% 7% 128 kbit/s 18% 256 kbit/s 512 kbit/s 124 kbit/s 12% 4% 7% 128 kbit/s 256 kbit/s 512 kbit/s 124 kbit/s 71% 77% 1 Since April 25, the total ADSL subscribers is calculated by adding up the ADSL subscribers of the ISP s. 7

II Evolution of the number of subscribers for Internet Leased Lines The estimated number of Internet access via Leased Lines (LL) is decreasing. This tendency could be explained by a substitution effect of LL access to the profit of ADSL access. Internet Leased Lines Subscribers Evolution 3 2 5 2 1 5 2 5 2 6 2 13 1 8 1 7 1 6 1 39 1 273 1 126 1 5 Dec-3 Mar-4 June-4 Sept-4 Dec-4 Mar-5 Jun-5 Sept-5 Dec-5 8