Car Re-marketing International (Next Generation) CRI-NG USER MANUAL 2013-2017 Copyrights Reserved CRI-NG
About User Documentation Version Product Copyright CRI-NG The leaseplanacutions.com and its documentation are protected by copyright law and international treaties. Unauthorized reproduction or distribution of this program, or any portion of it, may result in severe civil and criminal penalties, and will be prosecuted to the maximum extent possible under the law. The products described in this document are furnished under license agreement by leaseplanauctions.com. The information contained in this document is subject to change without notice. Although every effort is made to update documentation in a timely manner, leaseplanauctions.com does not assume responsibility for the accuracy of the information presented. Companies, names and/or data used in screens and sample output are fictitious unless otherwise noted. All trademarks are the property of their respective owners. Document Purpose The purpose of this document is to help you to understand the CR-ING auction platform and provide you with information that will allow you to make the best use of the application. Audience This document is written for all users and support members who work and use the CRI-NG platform. Relevant URLs Name CRI-NG Trading Site URL leaseplanauctions.com; 2
Contents Document History... 6 1. GETTING STARTED... 7 1.1 Overview... 7 1.2 Features... 7 1.3 Benefits... 8 1.4 System Requirements... 8 1.5 Logging on to CRI-NG... 8 1.6 TimeZone Notification... 10 1.7 Setting Language... 11 1.8 Logging Out of CRI-NG... 11 1.9 Resetting your password... 12 2. Understanding the CRI-NG Interface... 15 2.1 Navigation Bar... 16 2.2 Side Bar... 17 2.3 Footer... 20 3. Managing Dashboard... 21 3.1 Dashboard Overview... 21 3.2 News section... 22 3.3 Favourites section... 22 3.4 Ending soon... 23 3.5 Live Auctions... 25 3.6 Recommended for you... 25 4. Searching for Lots... 27 4.1 Search Page... 27 4.2 Searching for a Lot... 28 4.3 Editing Your Search Criteria... 33 3
5. Working with Auctions... 36 5.1 Auctions Overview... 36 5.2 Live Auctions... 37 5.3 Upcoming Auctions... 37 5.4 Closed Auctions... 38 5.5 Auction Lots List View Overview... 38 5.6 Navigating Between Auction Records... 40 5.7 Setting the Number of Records... 41 5.8 Sorting Records... 42 5.9 Viewing Vehicle Information... 44 5.10 Generating PDF Auction Details... 49 5.1 Buying a Vehicle... 51 5.2 Placing a Bid... 53 5.3 Modifying a Bid... 55 5.4 Adding a Vehicle to Favourites/Removing a Vehicle from Favourites... 56 5.5 Enabling/Disabling Already Viewed Status... 57 5.6 Viewing Reports... 58 5.7 Viewing Bid History... 59 6 Managing Favourites... 61 6.1 Favourites Overview... 61 6.2 Downloading your Favourites... 64 7 Managing Account... 65 7.1 Account Overview... 65 7.2 Managing Bid History... 65 7.3 Configuring Site Settings... 68 7.4 Changing Password... 70 7.5 Managing Reports... 72 7.6 Removing Saved Search... 75 8 Lot Recommendations for Traders... 77 4
8.1 Introduction... 77 5
Document History Date of change Description Author Document Version 24/04/2016 Created the initial version of the document. John Hartley 1.0 21/10/2016 Addition of new R6 features in Francisco Arjona 1.1 screenshots 24/04/2017 Initial review of document for R7 Javier Ruzafa 1.2 20/07/2017 Initial review of document for R8 Javier Ruzafa 1.3 Rebranding and addition of lot 19/09/2017 recommendations and ending soon Manuel Beas 1.4 Dashboard updated with latest 02/10/2017 changes Javier Ruzafa 1.4.1 05/10/2017 Lot recommendations section added Javier Ruzafa 1.5 6
1. GETTING STARTED 1.1 Overview CR-ING is a complete platform for the international online auctioning of used LeasePlan cars. It is incredibly easy to use and packed with lots of essential features. It helps you to quickly signup, view all auctions, apply search filters, send bids, watch auctions and win bids. This User Guide helps you to understand CR-ING and provides you the easy and best ways to work with CRI-NG. You will be able to understand the basics quickly and you will also find that its platform is very easy to use. If you still have questions, don t worry! We are always there to assist you. Contact our technical support team. 1.2 Features Dashboard Provides a quick snapshot of all live auctions and related statistics. Search Filters Provide easy and quick access to required lots by eliminating unwanted results. Auctions Helps you to manage all live auctions, upcoming auctions and closed auctions. Account Allows you to manage your CRI-NG profile, view bid history, configure site settings, change password, generate reports and manage saved searches. Favourites Provides information on vehicles which were added to favourites on winning, losing and fixed price vehicles along with Total Exposure section. News Allows you to view all news in carousel view. Recommended Products Helps you to view products that with similar features than the products that you are viewing or that you may like. 7
1.3 Benefits Easily Signup for required version Use incredibly simple and intuitive interface Use Smart dashboard for quick snapshot of your bidding activity Place and manage bids Effectively watch and analyze the auctions 1.4 System Requirements System Operating System RAM Screen Resolution Internet Connection Browser Other Software Additional Requirements Requirements Any OS 1 GB and above SVGA (1024x768 with 16-bit colour) or greater DSL or Broadband Internet Explorer, Firefox, and Google Chrome Java Runtime Environment HTTPS Enabled in the Browser JavaScript and Cookies Enabled in the Browser Enable HTTP 1.1 support in your browser 1.5 Logging on to CRI-NG Accessing and logging into CRI-NG is very easy. Simply follow the steps given below. 1. Open the browser and enter in the Address bar, the client specific URL for the CRI-NG application. Enter URL 8
The CRI-NG Login page will be displayed. 2 3 Click Login 2. Enter the user name in the Username text entry box. 3. Enter the password in the Password text entry box. 4. Click the Login button. Once the login is successful, the Dashboard of the CRI-NG trader site will be displayed. You can start exploring the options within CRI-NG application. 9
Note: If the username and password are incorrect, then an error message will be displayed. If you have logged in for the first time, then you must read the terms and conditions of using the Leaseplanauctions.com trader site and check the box to indicate that you agree to those terms and conditions. The terms and conditions will open in a separate window, to prevent you from having to re-enter your login details. 1.6 TimeZone Notification Whenever you log in for the first time, the system detects your time zone and displays a notification bar at the top of the application. 10
1. Simply click the Yes button to confirm the time zone. The time zone will be confirmed and the notification bar will disappear. If you click on No, then time zone dropdown and City dropdown will display to select the correct time zone and city. Clicking on confirm to accept the changes and the message will disappear. 1.7 Setting Language You can set the language of the site. Simply follow the steps given below. 1. Log in to CRI-NG application with your login credentials. 2 2. Select the current language from the drop-down list at the bottom right corner of the screen. The language will be applied and the application will be reloaded as per the language selection. 1.8 Logging Out of CRI-NG Logging out of the CRI-NG application is easy. Simply follow the steps given below. 11
Click Sign Out 1. Click the Sign Out button in the top right corner of the application. You will be logged out of the CRI-NG application. 1.9 Resetting your password To reset your password, navigate to the login screen and follow the steps below: 1. Click the Forgotten your password? link. Click forgotten your password 12
2. Enter the user name in the User name text entry box. 3. Enter the e-mail in the E-mail text entry box. 4. Click the Submit button. 2 3 Click Submit 5. You will then receive an email, follow the instructions and navigate to the link provided. 6. Enter the new password in the Enter New Password text entry box. 7. Enter your password again in the Confirm New Password text entry box. 8. Click the Submit button. 13
6 7 Click Submit You will have successfully reset your password. 14
2. Understanding the CRI-NG Interface The CRI-NG interface gives you an easy and quicker access to important modules such as Dashboard, Auctions, Favourites, Search and Account. For more detailed information, you must refer to the respective sections. Navigation Bar Account options News Favourites Auctions First Closing Lot Footer Recommended for you The components of CRI-NG interface are Account options 15
Navigation Bar Side Bar o Favourites o First closing lot News Auctions Recommended for you Footer 2.1 Navigation Bar The Navigation Bar provides access to core modules such as Dashboard, Auctions, Favourites and Search. Also, you can expand the right menu clicking in the user name to access to the Account Module. Dashboard The smart Dashboard provides a quick snapshot of all live auctions and related statistics. For more information, refer to the following link. Managing Dashboard Auctions The Auctions module helps you to manage all live auctions, upcoming auctions and closed auctions. For more information, refer to the following link. Working with Auctions 16
Search The Search module helps you to create personalized searches and save them. For more information, refer to the following link. Searching for a Car Auction Favourites The Favourites module provides total exposure to all your favourite lots including winning, losing and fixed price auctions. It also allows you to download a PDF that lists all of your favourites, for your convenience. For more information, refer to the following link. Managing Favourites Account The Account module helps you to manage your CRI-NG profile, view bid history, configure site settings, change password, generate reports and sign out the current session. For more information, refer to the following link. Managing Account 2.2 Side Bar The Side Bar is available to the left section of the screen. It changes based on the screen or actions that you are performing. On the Dashboard page, it provides access to three favourite lots which are ending soonest. In addition, just below, it shows the first closing lot. On the Favourites page, it shows Total Exposure section. The Side Bar will display Auction Details and Total Exposure sections when you select an auction or on the auction lots list view page and vehicle image and details when you navigate to the vehicle details page. 17
Sidebar on Dashboard Sidebar on Favourites 18
Sidebar on Auction Lots List View Sidebar on Vehicle Details 19
2.3 Footer The Footer section provides quick access to some pages within the core modules such as Auctions, Search, Favourites and Site Settings as well as allowing you to change the site Language. 20
3. Managing Dashboard 3.1 Dashboard Overview The Dashboard module provides a quick snapshot of all live auctions and related statistics. You can apply search filters to select required auctions and modify your bid amount. 1. Click the Dashboard option in the Navigation Bar. The CRI-NG Dashboard will be displayed. Click Dashboard 21
There are currently 5 different sections in the dashboard. They are News Auctions Favourites Ending soon Recommended for you 3.2 News section The News section allows you to view all news in carousel view. 3.3 Favourites section The Favourites section is situated in the left side of the dashboard, below the News section. It allows you to view the three first closing lots from your favourites. The image is a direct link to the lot details page. 22
For more information, refer to the following section: Managing Favourites 3.4 Ending soon The Ending soon section is situated in the left side of the dashboard, below the Favourites section. It displays the soonest closing lot. When the lot ends, it will be replaced by another one of the lots ending soon on this precedence: soonest closing, losing, no bids at all, winning. 23
The image, name (maker and model) and View button is a direct link to the lot details page. The vehicle information displayed is: Main image Flag to indicate what country the car is from Name: Maker and Model Type Mileage Engine type Manufactured year A countdown timer to indicate when the lot ends. The bid information depending on the auction type: o Open bid: Current bid Next bid o Fixed price: Fixed price of the vehicle o Sealed bid: 24
Trader s current sealed bid The buttons / allow you to add/remove the lot to your favourites. For more information about favourites, refer to the following section: Managing Favourites 3.5 Live Auctions The Live Auctions section shows the list of 5 live auctions depending on the start date and time in ascending order. Each of the auctions in the list has a link to navigate the details of all the auctions. The following table gives an overview of all the column headers in the section. Statistics Auction Name Cars Start End Ext. Description This refers to the name of the auction. This refers to the number of cars available. This refers to the starting date of the auction. This refers to the date on which the auction ends. This indicates if the auction has been extended. This link goes to the auction details. 3.6 Recommended for you 25
The Recommended for you section shows a personalized carousel of recommended not damaged vehicles the user may be interested bidding on. The image and the vehicle name (maker and model) is a direct link to the lot details page. The vehicle information displayed is: Main image Name: Maker and Model Type Mileage Engine type Manufactured year Date to indicate when the lot ends. For more information about how Lot Recommendation works please refer to: Lot Recommendations for Traders The buttons / allow you to add/remove the lot to your favourites. For more information about favourites, refer to the following section: Managing Favourites 26
4. Searching for Lots 4.1 Search Page The Search Page contains a Search Panel section that provides you with filters to easily and quickly access required lots by eliminating unwanted results. 27
The following table gives an overview of all the filters in the Search Panel. Statistics Country & Auction Make & Model Mileage Body Style Fuel Type First Registration Vehicle Kind Transmission Description This filter allows you to filter lot results based on the country of auctions and the actual auctions. This filter allows you to filter lot results based on the make and model of the vehicle. Some of the example filters include Ford, Audi, Chevrolet, Volkswagen etc. This filter allows you to filter lot results based on the range of distance in number of kilometers covered by the cars. Some of the mileage filter ranges include 0-999, 1000-1999 etc. This filter allows you to filter lot results based on the body style of the vehicle. Some of the example filters include Hatchback, Sedan, Station Wagon etc. This filter allows you to filter lot results based on the fuel type of the vehicle. Available options are petrol and diesel. This filter allows you to filter lot results based on the first registration year of the vehicle. Some of the example filters include 2001, 2005, 2009 etc. This filter allows you to filter lot results based on the kind of the vehicle. Some of the example filters include car, suv etc. This filter allows you to filter lot results based on the type of transmission of the vehicle. 4.2 Searching for a Lot Searching for a lot is very easy. Simply follow the steps given below. 1. Navigate to the Search Page. The Search Page will be displayed. In the Search Panel, you will find various search filters. For more information, refer to the following section: Search Filters Note: You can use a single criterion or multiple criteria to search for required lots. 2. To filter by Country and Auction, click on the Country & Auction title to expand the section. The Country & Auction section will be expanded. 28
2 3 4 Note: You can use the scroll bar to scroll through all the available options. - In the first level, all the countries are listed, check the boxes to select the required type of auctions. - In the second level, the auctions for the specified country are listed. 3. To filter by Make and Model, click on the Make & Model title to expand the section and check the boxes to select the required type of lots. 29
5 - In the first level, all the Makes are listed, check the boxes to select the required type of lots. - In the first level, all the Models are listed, check the boxes to select the required type of lots. 4. To filter by Mileage, click on the Mileage title to expand the section and check the boxes to select the required type of lots. 30
4 5. To filter by Body Style, click on the Body Style title to expand the section and check the boxes to select the required type of lots. 5 31
6. To filter by Fuel Type, click on the Fuel Type title to expand the section and check the boxes to select the required type of lots. 6 7. To filter by First Registration, click on the First Registration title to expand the section and check the boxes to select the required type of lots. 7 8. To filter by Vehicle Kind, click on the Vehicle Kind title to expand the section and check the boxes to select the required type of lots. 32
8 9. To filter by Transmission, click on the Transmission title to expand the section and check the boxes to select the required type of lots. 9 10. Finally click the Search button. The search results will be displayed based on your selection of filters. 4.3 Editing Your Search Criteria You can edit your search criteria and save the same. To do so, follow the steps given below. 1. Navigate to the Search Page. The Search Page will be displayed. In the Search Panel, you will find various search filters. For more information, refer to the following section: Search Filters Note: You can use a single criterion or multiple criteria to search for required car auctions. 2. Check the boxes for the desired filters. 33
3. The Save Current Search button will be displayed, now you can click it. 3 Click Save Current Search The Please Confirm dialog will be displayed. 4 Click 4. Enter the name for the search display in the Enter a Search Display Name text entry box. 5. Click the Confirm button. 34
You will see saved search option in the drop down search and below the Save Current Search button. The search criteria you saved, will be displayed in the Account Menu -> Saved Searches page. The saved searches can be viewed or removed from Account -> Saved Searches tab. For more information, refer to the following section. Removing Saved Search. 35
5. Working with Auctions 5.1 Auctions Overview The Auctions module helps you to manage all live auctions, upcoming auctions and closed auctions. 1. Click the Auctions option in the Navigation Bar. The CRI-NG Auctions will be displayed. Click Auctions From here, you can manage Live Auctions, upcoming auctions and closed auctions. For more information, refer to the following sections: Live Auctions Upcoming Auctions Closed Auctions 36
5.2 Live Auctions 1. The Live Auctions are those that are open for bidding, this is the default selected tab when navigating to the Auctions option in the Navigation Bar. Live Auctions 5.3 Upcoming Auctions The Upcoming Auctions are those auctions that are scheduled in the future. 2. Click the Auctions option in the Navigation Bar. The CRI-NG Auctions will be displayed. 3. Click the Upcoming Auctions sub tab. The list of all upcoming auctions will be displayed. 37
Upcoming Auctions 5.4 Closed Auctions The Closed Auctions are those auctions that are closed for bidding. Note: If your trader account has been marked as being an auctioneer, you will not be able to view closed auctions. 1. Click the Auctions option in the Navigation Bar. The CRI-NG Auctions will be displayed. 2. Click the Closed Auctions sub tab. The list of all closed auctions will be displayed. Closed Auctions 5.5 Auction Lots List View Overview The Auction Lots List View page is invoked by clicking on any of the auction row on the main Auctions page. You can navigate between different auction records, refresh records, view total exposure statistics, reports, bid history and all your auctions. You can also buy vehicles that are on fixed priced auctions. 1. Click the Auctions option in the Main Navigation Bar. 38
2. Click anywhere in the row the auction to navigate to the Auction Lots List View page of that auction. The Auction Lots List View page will be displayed. From here, you can buy vehicles or send your bid. For more information, refer to the following sections: Navigating Between Auction Records Setting the Number of Records Sorting Records Viewing Lot Information Buying a Vehicle Placing a Bid Modifying a Bid Adding a Vehicle to Favourites/Removing a Vehicle from Favourites Viewing Reports Viewing Bid History 39
5.6 Navigating Between Auction Records You can navigate between records in Auction Lots List View page within the CRI-NG application. Simply follow the steps given below. 1. Navigate to the Auction Lots List View page by clicking any auction. The Auction Lots List View page will be displayed. You can navigate between more auction records using the navigation section above and below the auctions list. 40
2. Use the left and right arrows to navigate to the required page. Based on your selection, the selected page of auction records will be displayed. 5.7 Setting the Number of Records You can set the number of auction records to be displayed on a page within the CRI-NG application. Setting the number of records to display is easy. Simply follow the steps given below. 1. Navigate to the Auction Lots List View page by clicking any auction. The Auction Lots List View page will be displayed. You can specify the number of auction records to be displayed on a page using the Results Per Page options above and below the auctions list. 41
Click Show All 2. Set the auction records to be displayed on a page in the sets of 15, 30, 45 or 60. 3. To display all the records, click the Show All button. The number of records to be shown on the page will be set. 5.8 Sorting Records You can sort the records by various options. Simply follow the steps given below. 1. Navigate to the Auction Lots List View page by clicking any auction. The Auction Lots List View page will be displayed. You can sort the records from the options above the auctions list. 42
2. Select the required option to sort from the Sort By drop down list. The available options are Losing-Closing First, Losing-Closing Last, Winning-Closing First, Winning-Closing Last, Make and Model (A-Z), Make and Model (Z-A), Parking Lot (A-Z), Parking Lot (Z-A), Lot Number First, and Lot Number Last. The auction records will be displayed based on your selection. 3. If you select any fixed price auction, you will see different sort options for only fixed price auction. 4. Select the required option to sort for the fixed price auction from the Sort By drop down list. The available options are Open-Closing First, Open-Closing Last, Sold-Closing First, Sold- Closing Last, Make and Model (A-Z) and Make and Model (Z-A), Parking Lot (A-Z), Parking Lot (Z-A), Lot Number First, Lot Number Last. The auction records will be displayed based on your selection. 43
5.9 Viewing Vehicle Information You can view the vehicle information from the Dashboard or from the Auctions page. 1. On the Dashboard, click the View Lot Details option in the Promotions section. Click View Lot Details Or Navigate to the Auction Lots List View page by clicking any auction. Click the image of the vehicle the details of which you wish to view. Click Vehicle Image The vehicle details of the selected vehicle will be displayed. 44
The information will be displayed in 3 different tabs: Vehicle Details Equipment List Reports & Documents Vehicle Details The Vehicle Details tab shows all the core information and all the related details of the selected vehicle. In the Vehicle Comments section, you can view the comments related to the vehicle. You can also view the Inspection Report of the vehicle. In the right section, you can modify or place bid. In the Total Exposure section, you can view the reports and bid history. 45
Equipment List The Equipment List displays the accessories available with the vehicle. A. Click the Equipment List tab. The detailed list of the vehicle accessories will be displayed. Click Equipment List Reports & Documents The Reports & Documents section displays the related documents and reports if any of the vehicle. A. Click the Reports & Documents tab. The reports and documents section of the vehicle will be displayed. 46
Click Reports & Documents NL Additional Information If the auction belongs to the NL entity, then additional information such as VAT Qualifying, Consumer Price, Initial BPM Amount and Remaining BPM Amount is displayed. 1. On the Live Auctions tab, click on any NL auction name. The list of vehicles will be displayed. For each vehicle, the following informational field is optionally displayed: Rest BPM Amount You can find this information below the vehicle description and on the vehicle s details. 47
BPM information is available here or click the image to access vehicle details 2. Click the image or name of the vehicle of the vehicle details of which you wish to view. The vehicle details of the selected vehicle will be displayed. 48
The following informational fields are optionally displayed: VAT Qualifying Consumer Price Initial BPM Amount Remaining BPM Amount 5.10 Generating PDF Auction Details You can generate PDF details of an auction from the Dashboard or from the Auctions page. 1. On the Dashboard, click the View this Auction option in the Live Auctions section. Click View this Auction Or Navigate to the Auction Lots List View page by clicking any auction. Click the image of the vehicle the details of which you wish to view. 49
Click Download in PDF Click the Download in PDF button. The selected auction details will be downloaded as PDF file. A link to an appraisal for the vehicle may also be visible, which you can click to view the appraisal details of the vehicle. 50
5.1 Buying a Vehicle You can buy vehicles from fixed priced auctions category. 1. Navigate to the Auctions page. 2. Select any Fixed Priced Auction by clicking on the auction link or use the search on Dashboard to display vehicles with fixed price sash if there are any. The Auction Lots List View page for the fixed priced auctions will be displayed. 3. Review the details of the vehicle. For more information, refer to the following link. Viewing Vehicle Information 4. Click the Buy button in the row the vehicle that you wish to buy. Click Buy The confirmation popup menu asking you to confirm the purchasing of the vehicle will be displayed. 5. Click the Confirm button. 51
Click Confirm The successful buying confirmation message will be displayed and the lot will be closed. Once the auction is closed the Fixed Price sash will change to Won 52
5.2 Placing a Bid You can place a bid for the vehicles that are in auction. 1. Navigate to the Auctions page. 2. Click the link in the row of the auction for which you wish to place your bid for any open bid auction. The Auction Lots List View page of the selected auction will be displayed. Click Place Bid 3 Enter the amount that you wish to quote for the vehicle either manually entering in the text box or using the arrow buttons in the field to increase or decrease the default cost of the vehicle. 3. Click the Place Bid button. The confirmation popup will display asking you to confirm the bid. 53
Click Confirm 4 4. Click the Confirm button. The confirmation message will be displayed. Note: You can increase the bid value by clicking on the up arrow or by entering the valid bid value. You can t increase the bid value once it is confirmed. The winning or losing sash will display on the of the vehicle image. Note: You can cancel a bid by clicking the X button in the confirmation popup menu. 54
5.3 Modifying a Bid You can modify the price of bid that you have already submitted for sealed bid auction only. 1. Navigate to the Auctions page. You can also click the My Auctions link in the Dashboard. 2. Click the link in the row of the sealed bid auction. The Auction Lots List View page of the selected auction will be displayed. Click Modify Bid 3. Edit the bid amount that you wish to change for the vehicle either manually entering in the text box or using the arrow buttons in the field to increase or decrease the default cost of the vehicle. 4. Click the Modify Bid button. The confirmation popup will display asking you to confirm the submission of bid for the vehicle. 5. Click the Confirm button. 55
Click Confirm The message about the successful completion of the modification of bid will be displayed. Note: You can cancel a bid by clicking the X button in the confirmation popup menu. 5.4 Adding a Vehicle to Favourites/Removing a Vehicle from Favourites You can add a vehicle to favourites easily. You can do this from wherever you find the image of the vehicle. In the following example, an auction from the Auction Lots List View is set as favourite. Simply follow the steps given below. 1. Navigate to the Auctions page. 2. Click the link in the row of the auction that you wish to add to favourites. The Auction Lots List View page of the selected auction will be displayed. 56
Click 3. Click the button ( ) below the image of the vehicle to set it as favourite. The button now changes to indicating that the auction is now added to Favourites page. You can also navigate to the Favourites page and check the auction. Similarly, to remove a vehicle from the Favourites page, simply click the button ( ) again. The vehicle will be removed from the Favourites page and the button toggles back to. 5.5 Enabling/Disabling Already Viewed Status You can set the status of lot as already viewed by enabling the icon ( ) to ( ). Simply follow the steps given below. 1. Navigate to the Auctions page. 2. Click the link in the row of the lot. The Auction Lots List View page of the selected auction will be displayed. 57
Click 3. Click the button ( ) below the image of the vehicle to set it as already viewed. The button now changes to indicating that the lot is now already viewed. 4. To set the lot as not viewed, click the button ( ) again. The lot will now be set as not viewed. 5.6 Viewing Reports You can view report on the number of vehicles purchased by Today, This Week and This Month. You can also view the bid breakdown details and average vehicle cost. 1. On the Auction Lots List View page, click the View Reports button. 58
Click View Reports The Reports page will be displayed. For more information, refer to the following section: Managing Reports 5.7 Viewing Bid History 59
You can view bidding history of the number of vehicles purchased during a specific period. 1. On the Auction Lots List View page, click the Bid History button. Click Bid History The Bid History page will be displayed. For more information, refer to the following section: Managing Bid History 60
6 Managing Favourites 6.1 Favourites Overview The Favourites module helps you to manage all the favourite vehicles from auctions. You can view four different types of favourites such as View All, Winning, Losing, and Fixed Price. User can view total exposure with total number of winning vehicle, current exposure value and potential exposure value. 1. Click the Favourites option in the Navigation Bar. The Favourites page will be displayed. For each vehicle, if the vehicle belongs to the Dutch entity, the following informational field is optionally displayed: Rest BPM Amount Click Favourites From here you can navigate to auction lots list view page. By default, you will see all the auctions on the Favourites page. 61
Winning Favourites You can view all the winning vehicles which were added to Favourites page. 1. Click the Winning tab on the Favourites page. The Winning Favourites page will be displayed. Losing Favourites You can view all the losing vehicles which were added to Favourites page. 1. Click the Losing tab on the Favourites page. The Losing Favourites page will be displayed. 62
Fixed Price Favourites You can view all the fixed priced vehicles which were added to Favourites page. 1. Click the Fixed Price tab on the Favourites page. The Fixed Price Favourites page will be displayed. 63
6.2 Downloading your Favourites For your convenience, you can also download a document that contains all of your favourites. To do this, from the Favourites page, click the Download in PDF button. Click Download in PDF 64
7 Managing Account 7.1 Account Overview The Accounts module helps you to manage your CRI-NG profile, view bid history, configure site settings, change password, generate reports and manage saved searches. 1. Click the Account Menu at the top right of the page. 1 A menu with the different navigation options will appear. 7.2 Managing Bid History You can view bidding history of the number of vehicles purchased during a specific period. 1. Click the Bid History link on the Account Menu. 65
1 The Bid History page will be displayed. The Bid History page shows the sections such as Bid History Pending, Bid History-Won, Authorized Sales Summary and Bid History-Lost. The Bid History-Pending section shows the list of all bids that are placed and pending decision. 66
From here, you view the details of pending bids such as Status, Vehicle Details, Auction Name, Country, Bid Amount and Lot Ended date. You also view the lot details of auctions. The Bid History-Won section shows the list of all bids that are won and by default it will show today s bid history. User can change the option in filters. From here, you view the details of won bids such as Status, Vehicle Details, Auction Name, Country, Winning Amount and Lot Ended date. You also view the lot details of auctions. The Authorized Sales Summary section shows the list of sales made in the past and this is based on the lost displayed under won section. So, if the option is changed then the total will change. From here, you view the details of sales made such as Currency, Number of Vehicles Purchased and Amount. 67
The Bid History-Lost section shows the list of all bids that are lost and by default it will show today s. User can change the option in filters. From here, you view the details of lost bids such as Status, Vehicle Details, Auction Name, Country, Winning Amount and Lot Ended date. You also view the lot details of auctions. Clicking on the View lot details link, you will be navigated to the vehicle details page. We can also do a calendar search by clicking on the small orange calendar and enter start and end dates. 7.3 Configuring Site Settings You can configure the general settings such as default language, currency and notification settings. 1. Click the Site Settings link on the Account Menu. 68
1 The Site Settings page will be displayed. 2 3 A C 4 E B D Click Change Your Details 6 69
2. Select the default language for the site from the Default Language drop down list. The available languages will be displayed. 3. Select the currency to be used in the site from the Currency drop down list. 4. In the Notification Settings section, you can configure the system to send notifications via Email or SMS for the following incidents: A. Notify me when I am outbid B. Notify me when a new auction has become available to me C. Notify me when an auction I bid on has ended D. Notify me when an auction I bid on has been fully processed E. Notify me of any marketing messages Check the required boxes in the notification settings to send email or SMS. 5. Click the Change Your Details button. The site settings will be configured. Note that you can find the accepted Terms and Conditions at the bottom of this page (6). 7.4 Changing Password You can change your password frequently for security reasons. 1. Click the Change Password link on the Account Menu. 70
1 The Change Password page will be displayed. 2 3 4 Click Change Password 2. Enter the existing password in the Current Password text entry box. 3. Enter the new password in the New Password text entry box. The password must be at least 8 characters long and belong to at least 3 of the 4 following character classes: 1. upper case; 2. lower case; 3. number and 4. special characters. You may only change your password once a day and you may not reuse your old passwords. You will be required to change your password every 90 days. 71
4. Re-enter the new password for confirmation in the Confirm Password text entry box. 5. Click the Change Password button. The new password will be set. 7.5 Managing Reports You can view report on the number of vehicles purchased by Today, This Week or This Month. You can also view the bid breakdown details and average vehicle cost. 1. Click the Reports link on the Account Menu. 1 The Reports page will be displayed. 72
The Reports page has 3 sections such as Number of Vehicles Purchased, Bid Breakdown and Average Vehicle Cost. The Number of Vehicles Purchased section displays the number of vehicles purchased for Today, This Week and This Month. The Bid Breakdown section shows the percentage of bid breakdown between the winning bids and losing bids based on the date range. The date range includes Today, Last 7 days, Last 1 Month and Last 1 Year. We can also do a calendar search by clicking on the calendar icon and enter start and end dates. 73
The Average Vehicle Cost section shows the average cost of vehicles in different cost ranges based on the date range. The date range includes Today, Last 7 days, Last 1 Month and Last 1 Year. We can also do a calendar search by clicking on calendar icon and enter start and end dates. 2. The bidders can download and print their bidding history, by clicking the Download in PDF button. The PDF document will be downloaded to your computer. 74
7.6 Removing Saved Search 1. Click the Saved Searches link on the Account Menu. 75
1 The Saved Searches page will be displayed. From here, you can view or delete the saved searches. 2. To delete a saved search, click the Remove link in the row of that saved search. The message box asking you to confirm the removal of the selected saved search will be displayed. 76
3. Click Remove. The selected saved search will be removed. 8 Lot Recommendations for Traders 8.1 Introduction Leaseplan is accelerating the speed at which you can locate the vehicles you need. We have achieved this by deploying machine learning and data mining algorithms to automate the process of searching through all available lots and flagging the ones that are most relevant to you and your business. You will find our recommended lots in two places on our platform on your business s personalised dashboard and on every lot details page. Each situation uses a different approach to recommend lots and is described in more detail below. All recommendations are computed every minute or every day, so we can capture new lots as soon as they are made available. Please also note that we will not recommend any lots that have less than 90 seconds to closing we will only recommend those on which you have a reasonable chance of placing a bid. 8.2 Recommendations on Trader Dashboards 77
Our trading platform uses your bidding history to understand which vehicle types you have demonstrated a strong preference for in the past. It then uses this information to automatically search through all available lots and bring to your attention only those lots that best reflect your preferences. 8.3 Recommendations on Lot Details Pages Sometimes it is necessary to find alternative lots to one you are currently viewing for example, you may have been recently outbid. These alternatives could be different lots for the same vehicle type or for alternative vehicle types that could substitute for the one currently in consideration. Our platform will first of all find all other available lots for the same vehicle type. Then, it will combine this list with lots for vehicle types that your fellow traders most often turn-to when they need other options. We can do this, because our platform can identify patterns in global bidding behaviour between all possible vehicle types. 78