How to upload staff and visitors to ParentPay

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How to upload staff and visitors to ParentPay MIS Sync If you do not already have MIS Sync installed on your computer, it can be downloaded here. Guidance on the installation and configuration of MIS Sync can be found here. Initial upload of staff/visitors To upload staff or visitor data to ParentPay for the first time, complete the following steps: 1. Open the MIS Sync program and log in 2. Select Staff > Manage data or Visitors > Manage data 3. Select Import. If this is your first upload, a message will be displayed reading Nothing to import. This is to ensure there are no records currently on the ParentPay system. NOTE: If there are staff/visitor records already uploaded to your ParentPay site, a message will notify you of the number of records. Read Uploading additional staff/visitor accounts for guidance on how to manage this. 4. Select the Manage tab. 5. Enter the staff/visitor details. You will need to give each member of staff or visitor a unique ID number. ParentPay recommends using ID numbers in the format STF001 or VIS001. A Group and Sub Group for each record will need to be entered. This is usually Staff or Visitor in both fields. NOTE: If you have a cashless catering system, you will need to ensure the staff ID numbers match those already allocated on the till. If these ID numbers do not match, the staff/visitor accounts will not be picked up by the cashless system and payment/balance information will not be transferred between ParentPay and the till. If you are unsure, ask your cashless provider to clarify if staff or visitor IDs need to be provided from the cashless till. 1

6. Once all staff or visitor records have been entered into MIS Sync, select Save 7. The upload tab will open. Ensure the Export to option is set to ParentPay Web Site, 8. The data upload will then process. If it is successful, a message reading Succeeded These records will have been sent directly to your ParentPay website and the staff/visitor details can be viewed in People > Pupils and Staff by changing the Group 1 drop down 2

Uploading Staff data from an Excel Template For those schools with lots of staff or visitors to input into the ParentPay system, you can create an Excel file containing the details rather than inputting them manually. The required headers are as follows. Staff uploads: Visitor uploads: The headers must be typed exactly as in these examples. If there are any differences, the data in the column will not be pulled through into MIS Sync. NOTE: Remember that if you use a cashless till system the Staff Identifier or VisitorID needs to match the ID provided by the cashless till system. An Excel spreadsheet can be downloaded from within MIS Sync containing templates for all the different upload types. This can be accessed by selecting File > Create import template file in MIS Sync. NOTE: The staff import template will contain a column for date of birth. It is not required to populate this column. Once the Excel template has been populated with the required information, save the file to somewhere memorable on your computer, and close the document. The upload can then be completed. 3

1. Open the MIS Sync program and log in 2. Select Staff > Manage data or Visitors > Manage data 3. Ensure File is selected 4. Select the yellow folder to locate the file 5. Select Import 6. The data in the file will then be displayed in MIS Sync 7. Review the data displayed in MIS Sync, and select Save 8. The upload tab will open. Ensure the Export to option is set to ParentPay Web Site, 9. The data upload will then process. If it is successful, a message reading Succeeded These records will have been sent directly to your ParentPay website and the staff/visitor details can be viewed in People > Pupils and Staff by changing the Group 1 drop down Uploading additional staff/visitor accounts to ParentPay Any new staff members of visitors can be added to the ParentPay system using MIS Sync. It is also possible to make changes to the staff and visitor details (such as changing a name due to marriage) using this method. WARNING: When adding new staff or visitors, you must also include any staff or visitors who are already on the ParentPay system in the upload. If only the new members of staff or visitor records are processed in the upload, any records already held on the ParentPay system will be overwritten and archived. This will then prevent current staff or visitors from accessing their ParentPay account. 4

1. Open the MIS Sync program and log in 2. Select Staff > Manage data or Visitors > Manage data 3. Select Import. 4. You will receive a message stating how many existing records have been imported 5. Select OK. The Manage tab will be opened, and all staff or visitors currently held in the ParentPay system will be displayed. You can then add, amend, or delete records here 6. Select Save 7. The upload tab will open. Ensure the Export to option is set to ParentPay Web Site, 8. The data upload will then process. If it is successful, a message reading Succeeded These records will have been sent directly to your ParentPay website and the staff/visitor details can be viewed in People > Pupils and Staff by changing the Group 1 drop down 5