Developing Career-Relevant Academic Programs

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2016 USENIX Summit for Educators in System Administration Developing Career-Relevant Academic Programs A Case Study: UMUC s B.S. Program in Computer Networks & Cybersecurity S. K. Bhaskar (S.Bhaskar@umuc.edu) Vice Dean, Computer Information Systems & Technology 1

Topics UMUC History & Mission The CMIT Program Origins New Approach to Program Development The CNAS Program Rebirth The CNAS Program Growth The CNAS Program Future Along the way: UMUC s approach to building new programs. Meeting Industry Needs while delivering academic Programs Recruit, motivate, and retain quality faculty 2

UMUC History & Mission Founded in 1947. Military heritage first university to offer classes on military bases overseas; educating the U.S. Military since WW II. UMUC s mission: to operate as Maryland s open university, serving working adults, military servicemen and servicewomen and their families, and veterans who reside in Maryland, across the U.S. and around the world. 3

UMUC History & Mission Dedicated to serving Adult Learners and Working Professionals. Global Leader in Distance and Online Education: 80,000+ Students and 180,000+ Alumni ; 150+ Worldwide locations. Regionally accredited institution, and member of the University System of Maryland. 90+ career-relevant programs (30+ Undergraduate, and 60+ Graduate), offered entirely online. 4

UMUC World-wide Locations US Locations (52) Asia Locations (33) Europe Locations (52) 5

Multiple Opportunities for Demonstrating Learning Students can earn credit in a variety of ways: Taking a course at UMUC Transferring in equivalent course Challenge Exam Workplace Learning Prior Learning 6

The CMIT Program Birth (2000) CMIT: Computer Information Technology Statement from Fall 2000 Catalog: development of skills and education that workers need to succeed in high-demand employment categories such as network administration Focus on IT certifications also impart more general skills/concepts. Initial Focus: Windows OS & Novell Networking certs. Program started with 7 courses 7

The CMIT Program Infancy (to 2005) After 5 years: Cisco track (2001) 27 courses Certifications addressed: Network+, Security+, CCNA, Oracle, PL/SQL, SQL Server, Windows 2000, 2003, XP, Intro & Advanced Unix System Administration (Red Hat Linux) 3000 Total Enrollments 2000-2005 2500 2446 2395 2000 2175 2205 1500 1000 941 500 0 AY00-01 AY01-02 AY02-03 AY03-04 AY04-05 8

The CMIT Program Childhood (to 2010) After the first 10 years: 23 courses New Certifications added: CEH, CISSP, Wireless Network Administration Total Enrollments 2000-2010 3000 2849 2500 2446 2395 2000 2175 2205 1913 1960 2241 1500 1636 1000 941 500 0 AY00-01 AY01-02 AY02-03 AY03-04 AY04-05 AY05-06 AY06-07 AY07-08 AY08-09 AY09-10 9

New Approach to Program Development Market Analysis & Environmental Scan Segue (Supporting Educational Goals for Undergraduate Excellence ) started in 2009, and Delivered in 2010 Key Goals: All programs outcomes based Curriculum design should be based on programs 8 week sessions Simplified (Straight Line) Pathways Integrated Program- & Course-Level Assessment 10

New Approach to Program Development Program Outcomes & Scope: Defined by external Advisory Group Career Tracks for Revised Program: Network Administrator, Systems Administrator, IT Manager, Network Engineer, Network Security Administrator Penetration tester Digital Forensics Analyst Program renamed to CNAS. Focus on certifications related to Computer Networking and (Cyber)Security. 11

New Approach to Program Development Program Outcomes: Design, implement, and administer local-area and wide-area networks to satisfy organizational goals Resolve IT system problems and meet the needs of end users by applying troubleshooting methodologies Apply relevant policies and procedures to effectively secure and monitor IT systems Communicate IT knowledge effectively using a wide range of presentation styles Meet organizational goals using effective workforce skills, best practices, and ethical principles Program re-built to achieve outcomes. CNAS Program organized around Four areas: Microsoft Cisco Networking Network Security Digital Forensics 12

Program Structure: 33 Credits The CNAS Program - Now Core (18 Credits) Fundamentals of Computer Troubleshooting Fundamentals of Networking Network Security Interconnecting Cisco Devices Installing and Configuring Windows Server Linux Server Area Of Concentration (12 Credits. Choose ONE:) Microsoft Network Security Digital Forensics CISCO Capstone (3 credits) 13

The CNAS Program IT Certifications Addressed Core: CompTIA A+ CompTIA Network+ CompTIA Security+ Cisco CCNA Windows Server Linux Server Professional (LPIC-1) Network Security: Certified Ethical Hacker (CEH) Certified Information Systems Security Professional (CISSP) Microsoft: Microsoft Certified Solutions Expert (MCSE) Cisco: Cisco Certified Network Associate (CCNA) Cisco Certified Network Professional (CCNP) CCNA Security Forensics: Certified Computer Examiner (CCE) Computer Security Incident Handler (CSIH) Mobile Forensic Certified Examiner (MFCE) 14

The CNAS Program Key Drivers Regular meetings with Advisory Group Track & Monitor Certifications Track Major Drivers: DoD 8570/8140, NIST (NICE) Workforce Development Framework Academic Partnerships: with Cisco, MS, EC-Council, COMP-TIAA etc. Participation in Cyber Competitions Become a Preferred Provider of Education for major institutions (e.g. OPM, BAH, Northrop-Grumann, CACI, ManTech etc.) 15

Cybersecurity related Accreditations Member of DoD Cyber Crime Center (DC3) Academic Cyber Curriculum Alliance Board Certified as Center of Digital Forensics Academic Excellence Re-Certified as Center of Academic Excellence in Information Assurance / Cyber Defense Member of National CyberWatch 16

The CNAS Program Now Enrollment Growth After 16 Years: 20 courses Total Enrollments 2000-2016 16000 14000 13538 12000 10000 10516 8000 6000 7472 8848 4000 2000 0 941 2175 2446 2395 2205 1636 1913 1960 2241 2849 3456 4807 17

The CNAS Program - Headcounts 18

The CNAS Program - Enrollments 19

Building an effective Faculty Pool Faculty: 200+ faculty (almost all adjunct) led by a Program Chair Collegiate faculty Adjunct faculty work as SysAdmins, Network Engineers, Pen-testers, Forensics Analysts, CIOs etc. Qualifications, Hiring: Masters degree, corresponding certification, current Industry Experience: all needed In Interviews: look for people who have a passion for teaching, disciplined. 20

Building an effective Faculty Pool Evaluation, Promotions Faculty promoted on a 3 yr, 30 sh cycle. Routinely monitor online classes, student comments & evals Faculty Support Mentoring for new faculty Mandatory training for teaching online and hybrid classes. Special training for faculty teaching military learners. Model classrooms Course Chairs Online faculty meetings twice a year. 21

The CNAS Program The Future Competency-Based Curriculum Linux Track Accelerated Pathway to Graduate Degrees Suggestions needed: System Administration 22

Questions 23