Symantec NetBackup PureDisk 6.6.1 Compatibility Matrix Created August 26, 2010 Copyright 2010 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, and Backup Exec are trademarks or registered trademarks of Symantec Corporation in the U.S. and other countries. Other names may be trademarks of their respective owners.
Contents Introduction... 4 Symantec NetBackup PureDisk Release History... 4 PureDisk at a glance... 5 PureDisk Server Nodes HW/Storage Support... 6 Hardware requirements table.... 6 Node type... 6 PureDisk Operating System.... 6 Processors... 7 Network Interfaces (NIC)... 7 Memory... 8 Storage HW Requirements... 8 File System support... 8 OS Drivers... 8 Removable Media... 9 Power Supply... 9 PureDisk Storage Pool requirements in VMware environment... 10 ESX Infrastructure: shared between PureDisk and other VMware guests... 10 Remote Office Dedicated ESX Infrastructure... 10 Dedicated ESX Infrastructure... 10 General Hardware Requirements... 10 Hardware Requirements Shared Remote Office ESX Server... 11 Hardware Requirements Dedicated Remote Office ESX Server... 11 Hardware Requirements ESX Server... 11 PureDisk 6.6.1 GA Software Compatibility List... 12 PureDisk 6.6.1 GA File and Folder backup client support... 12 PureDisk 6.6.1 GA Application Backup Support... 17 Page 2
PureDisk 6.6.1 System Backup Support... 20 PureDisk 6.6.1 NBU Deduplication Option Media Server Support... 23 PureDisk 6.6.1 Web Admin UI Browser support... 24 Page 3
Introduction This Compatibility list contains information for following Symantec NetBackup PureDisk versions: Symantec NetBackup PureDisk 6.6.1 Symantec NetBackup PureDisk Release History PureDisk Version Description Release date 6.6.1 NetBackup PureDisk 6.6.1 Release September, 2010 Page 4
PureDisk at a glance PureDisk exists out of 2 parts, a PureDisk Operating System and a PureDisk Application which will be installed on top of this OS. The Puredisk Application software contains different logical components. The 2 main components are the MetaBase Engine (MBE) and the Content Router (CR). The MBE is the repository database containing the meta information of the backed up data. The CR contains the actual data. The Logical components can be installed combined on 1 single server, but they can also be installed separately on different servers. Multiple Servers can be grouped together in what is being referred to as a Storage Pool, to grow the useable back end addressable storage using the same deduplication baseline. Page 5
PureDisk Server Nodes HW/Storage Support Hardware requirements table. Node Type OS All-in-one PDLinux 6.6.1 Dedicated Content Router node Dedicated MetaBase Engine node PDLinux 6.6.1 PDLinux 6.6.1 Min. number of Processors 2 x Dualcore 1 x Dualcore 1 x Dualcore Minimum number of Ethernet Interfaces HA Normal 3 1 3 1 3 1 Maximum CR Storage Capacity 4 TB 4 GB 8 TB 10 GB 16 TB 20 GB 4 TB 4 GB 8 TB 8 GB 16 TB 16 GB N/A 4 GB Minimum RAM requirements N/A 4 GB The maximum amount of addressable Content Router storage within 1 single Storage Pool is 100 TB for classic PureDisk Remote Office and 200 TB for the NetBackup PureDisk Deduplication Option (PDDO). N/A 4 GB Node type The node type column refers to the way PureDisk was installed on a specific hardware layout: - All-in-one: All the PureDisk logical components were stored on one single HW server. - Dedicated Content Router: the Content Router is the only installed component on a HW server. - Dedicated MetaBase engine: the MetaBase engine is the only installed component on a HW server. PureDisk Operating System. PureDisk is only supported on PureDisk Operating System (PDLINUX). PDLINUX is delivered as part of the DVD in the PureDisk media kit. PDLINUX is based on SUSE Linux Server 10/SP2 for x86-x64. No modifications to the kernel or drivers have been made to maintain full compatibility. PDLINUX only contains the SLES 10 components that are required to run the PureDisk application software. Page 6
Maintenance, patching and support of the PureDisk Operating System are done by Symantec. They are done on a regular basis and are provided through normal updates. Patches or updates provided by other parties are not supported. PureDisk is not supported on any other Operating system besides PDLINUX. The PureDisk application software is modular software. You can install all of the components on a single server, what is referred to as an all-in-one configuration. For larger configurations you will need to install multiple servers with PDLINUX and PureDisk component software to build a PureDisk storage pool. These servers are PureDisk nodes. The PureDisk getting started guide gives information regarding the scalability requirements of PureDisk nodes. Processors Each PureDisk node requires a processor that is compatible with x86-x64 specifications. For best performance, Symantec recommends Intel Xeon (64 bit) or AMD Opteron processors. PDLINUX is not compatible with Itanium processors. On an all-in-one node that runs all PureDisk components, two dual-core processors are required. On a dedicated content router or MetaBase engine node, a single dual-core processor is required. Higher-speed processors enhance system performance. Greater numbers of processors/cores per node do not enhance system performance. Network Interfaces (NIC) Symantec recommends that you use enterprise-class GB Ethernet network interface cards (NICs), such as an Intel PRO or equivalent. PureDisk requires that each server you configure contain at least one NIC. If you want to enable high availability PureDisk, each server that you want to include in a cluster requires (at least) three NICs. Two of the additional NICs are needed for the cluster s private network. Do not configure an IP address on the additional two NICs. These additional NICs are used exclusively by the Veritas Cluster Server software. Additional information concerning PureDisk HA and Clustering is provided in the PureDisk 6.6.1 Storage Pool Installation Guide. PureDisk supports only static IP addresses. PureDisk does not support DHCP. PureDisk 6.6.1 can utilize additional NICs available in the server nodes to create dedicated networks within the storage pool. With dedicated networks, you can increase the performance during backups, restores and replication. Additional information regarding dedicated networks for backups, restores and replication are provided in the PureDisk 6.6.1 Administrator s Guide. Page 7
Memory PureDisk requires error-correcting code (ECC) random-access memory (RAM). The Hardware requirements table above provides the minimum required memory on a single server which is depending on the components it runs. Storage HW Requirements Each server must be connected to internal and/or external disk storage. The total maximum amount of storage supported in one single Storage Pool is 100TB, divided over all the Content Router Nodes within that Pool. The storage can consist of any of the following: Direct-attached storage (DAS) over SATA, serial-attached SCSI (SAS), or SCSI. A storage area network (SAN) or disk array over fibre channel. A SAN or disk array over iscsi is not supported with this release. PureDisk supports network-attached storage (NAS) over NFS only with NetApp Filers. No other NAS devices are supported. NFS v3 is the only supported NFS version. NFS mounts can only be used for the Content Router mount path i.e. /Storage/data with sync mount option: (Mount t nfs o rw,sync, <server> <mountpoint>) rw,bg,hard,rsize=32768,wsize=32768,vers=3,proto=tcp. HA is not supported with NFS Storage. DR procedures do not work with NFS Storage. File System support PureDisk 6.6.1 includes Veritas Storage Foundation 5.0 MP2. By default, PureDisk installs the Storage Foundation file system, VxFS, and installs the Storage Foundation volume manager, VxVM. Symantec recommends that you use a storage array that is compatible with this version of Veritas Storage Foundation. For more information and a total list of arrays that VxVM/VxFS supports in the Storage Foundation 5.0 MP2 release, see the hardware compatibility list at the following Web site: http://seer.entsupport.symantec.com/docs/289200.htm Storage Foundation 5.0 MP2 supports iscsi attached arrays, see the SF hardware compatibility list for supported hardware. OS Drivers Use a storage controller, RAID controller or host bus adaptor (HBA) that is compatible with SUSE Linux Server 10 for x86-x64. If you are using hardware components that SUSE Linux Server for x86-x64 does not support by default, obtain the necessary driver from your hardware vendor. Page 8
For information on SUSE Linux Server for x86-x64 compatibility, see the following Web site: http://www.novell.com/partnerguide/section/481.html Removable Media The PureDisk 6.6.1 release is an upgrade only, no media (DVD) kit is provided with this release. Power Supply Symantec recommends a redundant power supply in PureDisk nodes. In addition, use an Uninterruptible power supply (UPS) to protect the PureDisk nodes. If you turn off a PureDisk storage node in any uncontrolled way, it can result in backup data corruption or data loss. If your UPS requires a USB, Ethernet, or serial port to connect to the PureDisk node, ensure that they are available on the node also. If you use an Ethernet port, Symantec recommends that you provide an additional port in the device. Page 9
PureDisk Storage Pool requirements in VMware environment PureDisk can be installed on a VMware ESX environment under the following conditions: It assumes that the ESX server is installed and running and that the ESX server administrator has operational knowledge on how to perform the following actions on the ESX server: Work with the Virtual Infrastructure Client Create and configure virtual machines Create and configure resource groups Create and configure virtual networks Apply patches and work in maintenance mode Advanced ESX functions like load balancing, clustering and high availability using vmotion are not supported. The customer itself will define the backup strategy of the ESX server and its storage. There are three use cases for running PureDisk Remote Office Edition on an VMware ESX server. Depending on whether the ESX server is dedicated or shared, we will take advantage of the virtualization capacities of the ESX environment to setup multi-node PureDisk environments on 1 physical ESX server. Remote Office Shared ESX Infrastructure ESX Infrastructure: shared between PureDisk and other VMware guests All-in-one PureDisk server with a storage capacity of 500 GB to 1 TB PureDisk VMware guest running in a VMDK file on top of a VMFS partition on the internal or direct attached storage Typical client agent count: up to 10 systems Remote Office Dedicated ESX Infrastructure ESX Infrastructure dedicated for PureDisk VMware guests Multi-node PureDisk server with a storage capacity up to 8 TB 3 to 4 PureDisk VMware guests using Raw Device Mapping to access the storage Dedicated ESX Infrastructure ESX Infrastructure dedicated for PureDisk VMware guests Multi-node PureDisk server with a storage capacity up to 24 TB 3 to 10 PureDisk VMware guests using Raw Device Mapping to access the storage General Hardware Requirements PureDisk supports ESX Server 3.x and 4.x and higher. Please refer to the ESX compatibility guides for ESX compatible hardware and software: Page 10
Hardware not on these lists will fall under VMware s Third Party Hardware and Software Support policy: Third Party Hardware and Software Support Policy Unless explicitly supported in VMware's Compatibility Guides or any other VMware interoperability guide, third party hardware and software will be treated as follows: VMware Global Support Services (GSS) will assist customers in problem analysis to determine whether or not the technical issue is related to the 3rd party hardware or software. In order to isolate the Error, we reserve the right to request that the 3rd party hardware or software be removed. This will only be done where we have reason to believe the issue is related to the 3rd party hardware or software. If VMware GSS cannot directly identify the root cause or it is reasonably suspected that the problem is related to the 3rd party hardware or software, we will direct the customer to open a support request with the 3rd party vendor's support organization. The minimum hardware requirements are specific to each use case and listed below. For each vcpu a physical CPU core should be available on the dedicated ESX servers. Hardware Requirements Shared Remote Office ESX Server The PureDisk all-in-one VMware guest requires the following ESX resources: 2 vcpu 4 GB RAM 500 MB to 1 TB on the VMFS storage partition Hardware Requirements Dedicated Remote Office ESX Server The PureDisk VMware guests require the following ESX resources: 4 to 6 vcpu 8 to 12 GB RAM up to 8 TB of internal or direct attached storage accessed using Raw Device Mapping Hardware Requirements ESX Server The PureDisk VMware guests require the following ESX resources: 4 to 16 vcpu 8 to 32 GB RAM up to 24 TB of FC SAN based storage accessed using Raw Device Mapping Contact your Symantec Sales Engineer to get full installation instructions for installing PureDisk on an ESX server. Page 11
PureDisk 6.6.1 GA Software Compatibility List PureDisk 6.6.1 GA File and Folder backup client support Windows OS Edition Platform Service Pack / Updates / Technology Level PureDisk Agent version Windows Windows 2000 Server x86-32 SP4 Professional x86-32 SP4 Windows 2003 Standard x86-32 x86-64 1 x86-32 x86-64 1 x86-32 x86-64 1 Storage Server x86-32 x86-64 1 Windows Server 2003 R2 Standard x86-32 x86-64 1 x86-32 x86-64 1 x86-32 x86-64 PD 6.6.1 GA 1 Storage Server x86-32 x86-64 1 Windows 2008 Standard x86-32 x86-64 1 x86-32 x86-64 1 x86-32 x86-64 1 Storage Server x86-32 x86-64 1 Windows 2008 R2 x86-64 Windows Small Business Server 2003 Premium x86-32 Windows Small Business Server 2003 R2 Premium x86-32 Windows XP Professional x86-32 SP2/SP3 x86-64 SP2 1 Notes Windows general notes: the PD6.6.1 Agent does not support Windows 2008R2. The PD6.6.1 Agent does not support MSCS Clusters. The PD6.6.1 Agent does not support DFS, Page 12
Linux OS Edition Platform Linux Service Pack / Updates / Technology Level PureDisk Agent version Redhat Linux ES / AS 3.0 x86-64 Update 8 2 x86-32 Update 9 x86-64 Update 9 2 4.0 x86-32 Update 4 x86-64 Update 4 2 x86-32 Update 8 x86-64 Update 8 2 5.0 x86-32 Update 2 x86-64 Update 2 2 x86-64 Update 8 2 x86-32 Update 9 x86-64 Update 9 2 Redhat Linux WS 4.0 x86-32 Update 4 x86-64 Update 4 2 PD 6.6.1 GA x86-32 Update 8 x86-64 Update 8 2 5.0 x86-32 Update 2 x86-64 Update 2 2 Suse Linux Desktop 9.2 x86-32 SP2 x86-64 SP2 2 9.3 x86-32 SP2 10 x86-32 x86-64 2 Suse Linux Server SLES 9 x86-32 SP3 64bit x86-64 SP3 2 SLES 10 x86-32 SP1 x86-64 2 SLES 11 x86-64 2 Notes Page 13
Novell OS Edition Platform Service Pack / Updates / Technology Level PureDisk Agent version Notes Novell Novell Open Server OES2 x86-32 PD 66 GA 3 Sun SPARC OS Edition Platform Service Pack / Updates / Technology Level PureDisk Agent version Notes Sun SPARC Solaris 8 Solaris 9 Solaris 10 PD 6.6.1 GA 4 Solaris 10 x86-64 IBM AIX OS Edition Platform Service Pack / Updates / Technology Level PureDisk Agent version Notes AIX IBM AIX AIX 6.1 64bit Technology Level 0 AIX 5.2 32bit Technology Level 7/10 AIX 5.3 32bit Technology Level 5/7 AIX 5.3 64bit Technology Level 5/7 PD 6.6.1 GA Page 14
HP-UX PA-RISC 64bit OS Edition Platform HP-UX HP-UX 11.23 64bit HP-UX HP-UX 11.31 64bit PA-RISC 64-bit Service Pack / Updates / Technology Level PureDisk Agent version PD 6.6.1 GA Notes 2 HP-UX IA64 OS Edition Platform Service Pack / Updates / Technology Level PureDisk Agent version Notes HP-UX B.11.23 IA-64 64bit HP-UX B.11.31 IA-64 64bit IA-64 PD 6.6.1 GA MAC OS-X OS Edition Platform Service Pack / Updates / Technology Level PureDisk Agent version Notes APPLE MAC OS MAC OS-X (Power PC) 10.3 MAC OS-X (Power PC) 10.4 MAC OS-X 10.4 x86-32 MAC OS-X 10.5 PD 6.6.1 GA 5 Virtual Machine VMware support. PureDisk agents can be installed in supported guest Operating Systems. Installing a PureDisk agent in the VMware host OS is not supported. NetBackup PureDisk Client Agents are supported when operated in a VMware virtual machine guest operating system environment with the following limitations: - If a customer issue is determined to not be related to NetBackup, Symantec will refer the customer to the appropriate support vendor for the operating system or application. - VMware support is limited to guest operating systems supported by NetBackup PureDisk client agents only; refer to PureDisk Storage Pool requirements in VMware environment forservernodesupport Page 15
Notes: 1. 64 bit platform with 64 bit VSS require the 64 bit agent binary 2. 32 bit agent works on 64 bit platform but require the ia32-libs binaries to be installed from the operating system vendor. The ia-32-libs binaries are a standard set of 32-bit libraries that allow 64-bit Linux distributions to run 32-bit applications. The supported Linux platforms have ia32-libs installed by default. If you manually chose not to include these binaries during the operating system install, then you must install the libraries. Confirm these binaries are installed before attempting to install and run PureDisk on a 64-bit Linux platform. 3. File backup only, no NDS attribute support. 4. The Solaris 8 clients require Solaris SPARC patch 112438. Without this patch, the PureDisk client agent installation fails. For information about this patch, contact Sun Microsystems. 5. The Mac OS-X 10.3 agent on power PC does not support backing up ACL s 6. AIX 5.3 when used for NetBackup PureDisk Deduplication Option (PDDO) requires AIX 5.3 TL9 or higher. Page 16
PureDisk 6.6.1 GA Application Backup Support Application Agent Support OS Edition Service Pack Windows x86 Windows 2003 Standard Windows Server 2003 R2 Standard Windows 2003 Standard Windows Server 2003 R2 Standard Windows 2003 Standard Windows Server 2003 R2 Standard Windows 2003 Standard Windows Server 2003 R2 Standard Windows 2003 Standard Windows Server 2003 R2 Standard Application Application Patch Level Notes MS Exchange 2003 SP2 MS Exchange 2003 SP2 Oracle 10 Release 2 Oracle 10 Release 2 Oracle 9 Release 2 Oracle 9 Release 2 MS SQL 2005 SP2 MS SQL 2005 SP2 MS SQL 2000 SP4 MS SQL 2000 SP4 Page 17
Application Agent Support OS Edition Service Pack Application Application Patch Level Notes Windows x64 Windows 2003 Standard MS Exchange2007 SP1 Windows Server 2003 R2 Standard MS Exchange2007 SP1 Windows 2008 Standard MS Exchange2007 SP1 Windows 2003 Standard Oracle 10 Release 2 Windows Server 2003 R2 Standard Oracle 10 Release 2 Windows 2003 Standard MS SQL 2005 SP2 1 Windows Server 2003 R2 Standard MS SQL 2005 SP2 1 Windows 2008 Standard MS SQL 2005 SP2 Windows 2003 Standard MS SQL 2000 SP4 1 Windows Server 2003 R2 Standard MS SQL 2000 SP4 1 1. PureDisk s ability to back up 32-bit Microsoft SQL databases on 64-bit hardware requires you to install the 64-bit version of sqlvid.dll. You can obtain this library from the following Web site: http://support.microsoft.com/?kbid=913100 Page 18
Application Agent Support OS Edition Solaris 9 10 Solaris 9 10 Service Pack Sun SPARC Application Application Patch Level Notes Oracle10 Release 2 Oracle9 Release 2 Page 19
PureDisk 6.6.1 System Backup Support System State and Services Backup Support OS Edition Platform Service Pack Supported PureDisk Agent Notes Windows Windows 2003 Standard x86-32 y x86-64 y x86-32 y x86-64 y x86-32 y x86-64 y Windows Server 2003 R2 Standard x86-32 y x86-64 y x86-32 y x86-64 y x86-32 y x86-64 y Windows 2008 Standard x86-32 y PD 66 GA x86-64 y x86-32 y x86-64 y x86-32 y x86-64 y Windows 2008 R2 x86-64 Windows Small Business Server 2003 Windows Small Business Server 2003 R2 Premium x86-32 x86-32 y y Page 20
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LDAP AD Compatibility Support Directory Server PureDisk Version Service Pack Supportability Notes Windows Windows Server 2003 Active Directory SP1 Y Open LDAP 2.3 PD 6.6.1 GA 2.3.27 Y Page 22
PureDisk 6.6.1 NBU Deduplication Option Media Server Support NetBackup Media server support - PureDisk Deduplication Option Table 1 of 2 OS Edition Platform Service Pack NBU Version PureDisk Agent version Notes IBM AIX 32-bit 64-bit IBM AIX Windows Windows 2000 Server x86-32 SP4 NBU6.5 to NBU 7.0 Windows 2003 Standard x86-32 NBU6.5 to NBU 7.0 x86-64 NBU6.5 to NBU 7.0 x86-32 NBU6.5 to NBU 7.0 x86-64 NBU6.5 to NBU 7.0 x86-32 NBU6.5 to NBU 7.0 x86-64 NBU6.5 to NBU 7.0 Windows 2008 Standard x86-32 NBU6.5 to NBU 7.0 x86-64 NBU6.5 to NBU 7.0 x86-32 NBU6.5 to NBU 7.0 x86-64 NBU6.5 to NBU 7.0 x86-32 NBU6.5 to NBU 7.0 x86-64 NBU6.5 to NBU 7.0 Linux Redhat Linux ES / AS 4.0 x86-32 Update 4 NBU6.5 to NBU 7.0 x86-64 Update 4 NBU6.5 to NBU 7.0 4.0 x86-32 Update 8 NBU6.5 to NBU 7.0 x86-64 Update 8 NBU6.5 to NBU 7.0 Suse Linux Server SLES 10 x86-32 SP1 NBU6.5 to NBU 7.0 x86-64 NBU6.5 to NBU 7.0 PD 6.6.1 GA PD 6.6.1 GA Page 23
NetBackup Media server support - PureDisk Deduplication Option Table 2-2 Sun SPARC Solaris 8 NBU6.5 to NBU 7.0 Solaris 9 NBU6.5 to NBU 7.0 Solaris 10 NBU6.5 to NBU 7.0 Solaris 10 x86-64 PD 6.6.1 GA PureDisk 6.6.1 Web Admin UI Browser support Web Browsers Browser OS Supported PureDisk Version Notes Windows Explorer 7 Windows Y PD 6.6.1 GA Firefox Mozilla 3 Windows Y Page 24
Support Definitions SYMANTEC Maintenance/Support only applies to SYMANTEC Licensed Software, assuming you have a current SYMANTEC Maintenance/Support subscription for such software and such SYMANTEC Licensed Software is operating in configurations which SYMANTEC designates as supported. SYMANTEC Maintenance/Support does not cover (and we have no responsibility for) providing technical support, installation services or other services for any other software or hardware products. Also, SYMANTEC is not obligated to provide Maintenance/Support when your SYMANTEC Licensed Software is operating in configurations SYMANTEC does not designate as supportable/supported. Please see the current SYMANTEC Technical Support Policy and your SYMANTEC license agreement for more information, terms and limitations. Supported Configurations For more information including technical notes regarding currently SYMANTEC-supported configurations (such as operating system/levels, firmware levels, databases, devices, device drivers, applications, etc.), please refer to our website http://support.veritas.com. Please note that while SYMANTEC makes reasonable efforts to keep this information updated, we cannot assure that this information will be in all cases complete or the most current. Third Party Products Where your Problem may be related to product(s) from a third party vendor with whom we have a cooperative or collaborative relationship on such product(s), then SYMANTEC may work with that vendor towards resolving your reported Problem. Where SYMANTEC does not have such a support relationship in place with the third party vendor, or where the vendor ceases to support such product(s), then our ability to support SYMANTEC Licensed Software operating with such vendor's product(s) may be limited, affected, or prevented (and such third party product(s) may cease to be part of SYMANTEC-supported configuration(s)). Virtual Machines NetBackup PureDisk Client Agents are supported when operated in a VMware virtual machine guest operating system environment with the following limitations: - If a customer issue is determined to not be related to NetBackup, Symantec will refer the customer to the appropriate support vendor for the operating system or application. - VMware support is limited to guest operating systems supported by NetBackup PureDisk client agents onlynetbackup Media Server Deduplication Option is supported on a virtual NetBackup Media Server. Page 25