eprocurement MET Pilot Portal - SUPPLIER GUIDE Pag. 1/56 TABLE OF CONTENTS

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Transcription:

Pag. 1/56 TABLE OF CONTENTS TABLE OF TERMS... 2 REGISTERING TO THE PORTAL... 3 Link on Maire Tecnimont Website... 3 Portal Login Page... 3 Registration Form... 5 1. REGISTRATION FORM... 5 1. BASIC PROFILE FORMS (PRE-QUALIFICATION)... 10 1.1 GSTIN CLASSIFICATION NUMBER INDIAN STATE FISCAL LAW... 12 2. CATEGORY SELECTION... 13 Recover Username and Password... 14 COMPLETION REGISTRATION... 15 Complete and Update General Forms... 16 Complete and Update Qualification Forms... 20 UPDATING YOUR CATEGORIES... 22 MANAGING YOUR PROFILE... 23 MY ORGANIZATION... 24 USER MANAGEMENT... 27 1. Sub-user (Business unit contact/ Company s dealer) creation on E2Y eprocurement MET Portal... 27 2. Sub-user (Business unit contact/ Company s dealer) creation on MET eprocurement Pilot Portal... 29 GO TO MET EPROCUREMENT PILOT PORTAL FROM THE MAIN DASHBOARD, UNDER CUSTOM LINKS YOU WILL FIND THE LINK TO REDIRECT TO THE PROCUREMENT PORTAL... 29 UPDATE PROFILE WITH BVD ORBIS DATABASE... 32 APPENDIX 1 AUTOMATIC EMAILS TEXT... 33 SYNCRONIZATION TO SOURCING PILOT PORTAL... 35 GO TO MET EPROCUREMENT PILOT PORTAL... 35 MANAGING YOUR PROFILE... 36 MAIN DASHBOARD... 37 HOW TO RESPOND TO AN RFQ... 41 View RFQ Details... 41 Create a Response... 43 ANSWER TO RFQ BY IMPORTING THE EXCEL FILE... 51 MESSAGES AREA... 54 How to create a message... 54 PRINTABLE VIEW OF THE RFQ... 56

Page 2/56 TABLE OF TERMS The following table contains terms used throughout this Guide. Term Definition USERNAME AND PASSWORD Account necessary to access the portal RFI Request for Information RFQ Request for Quotation PROJECT The area where RFI and RFQ are listed HELPDESK Service you can contact by email or phone in order to have operational support for enter and navigate the portal FAQ Frequent Asked Question Area

Page 3/56 REGISTERING TO THE PORTAL Link on Maire Tecnimont Website In the Procurement area of the website, you can find information about eprocurement MET Portal click on the link to be automatically redirected to the Portal Login Page: www.mairetecnimont.com Portal Login Page In Homepage https://e2y.mairetecnimont.it you can visit: o Helpdesk for support request o FAQ Area to find some instruction to use the Portal for more frequent use cases o Documents Area to read and download E2Y Program User Agreement.

Page 4/56 Clicking on FAQ you will find some clarification about the main topics: Just clicking on the title you can find a short questions & answers about the selected topic. To ask for Helpdesk support you may use telephone contacts, dedicated email or you may fill in the online form:

Page 5/56 Registration Form If you do not have a Supplier Username & Password in the Login page of E2Y eprocurement Met Portal you can Register an account for your Organization. Click the Register button to begin: There are 3 main stages for Self registration on the Portal: 1) Registration Form 2) Basic Profile Forms 3) Category Selection 1. Registration Form If you do not have a Supplier Username & Password from the E2Y PROCUREMENT PORTAL you must start from the Login page, and Register a new Supplier account for your Organization. Click the Register button to begin. Captcha Code Please complete the security check by entering the Text Validation code.

Page 6/56 If you are unable to read the code, click on Regenerate to get a new one. Please accept the User Agreement and any further document available clicking I have read and agree and then on Next. Search Your company on Bureau van Dijk Database The Supplier Registration Area will open in a new window. Please fill in the first section of the form that collects information about the Supplier Organization and the second section of the form that collects information about the individual User creating the new Supplier account.

Page 7/56 Note: data with *are mandatory First of all, a Bureau van Dijk Identification code (BVD9) is requested. Your Organization has a unique BVD9 code and you need to use it to complete your profile during the registration process and to be identified inside the platform To get your BVD9, please click on Launch Bvd. Check the available fields, complete at least Company name and Country and click "Look Up" to find the list of matching suppliers.

Page 8/56 Note: data with *are mandatory To refine the research you may also insert additional data, such as the City. Select your Organization row, click "Download" and confirm Click "Update registration form" to populate automatically your BVD9 Code and further information into the registration form (please wait few seconds to complete the operation and automatically close the page) Remember to complete all remaining mandatory data then click on Save.

Page 9/56 Now you are registered on the platform and you will receive an email with a temporary password. If you don t find your Organization on Bureau van Dijk system please click on Register in BVD, to register your company in Bureau van Dijk database. You will be assigned a temporary code. After an attempt of Look Up click on Register in BvD and fill all the mandatory fields required, marked with a red asterisk to obtain a BvD9 assigned. Click on Submit data in BvD and then close the page. You will be redirected to the Registration Form, now completed with the temporary BvD code assigned.

Page 10/56 Note: if you forget your username and password, you can get a reminder from the portal login page: Recover username and password. 1. Basic Profile Forms (Pre-Qualification) Next stage is to complete the Basic Profile Form with General Data.

Page 11/56 Click on Save and continue and complete all the mandatory data in your basic profile forms until you reach the stage My category selection. You can log back in any time to complete the registration process. Clicking on Cancel you exit the current page and you can return later finding your data inserted. Note: To complete the Tax Number, use the Country Guidelines available respectfully of Tax Number and Fiscal Code accepted configuration

Page 12/56 1.1 GSTIN Classification Number Indian State Fiscal Law The Indian Government has implemented the new regime for Goods and Service Tax (GST). If your Company is involved: Please complete all the data regarding the GSTIN as follow: a. Declare that your Company is under the new Indian Fiscal Law selecting: Yes b. Please declare if your GSTIN is already registered or not. c. If Yes, please fill in your classification number. If your Company is NOT involved: Please fill in the first field Indian State Fiscal Law selecting: No. You will redirect to all the other mandatory fields of the Basic Profile. For a correct completion of the fields, please control the values filled and if necessary erase and change your answers.

Page 13/56 2. Category Selection The final stage of the registration process requires you to select one or more supply categories(material Groups) from the Category Tree before pressing Select. Note: you can use the category description search to help find the correct categories. Or you can click on Expand All to view all items in the Tree. Select the categories you are interested in placing a flag (i.e WS00000 - General subcontractor)

Page 14/56 And then click on Confirm Current Selection. Note: you can select category one by one and during a selection of another category the previous one is saved by the system Once completed all mandatory information correctly, your account will be activated By Maire Tecnimont and the information provide will be reviewed by Maire Tecnimont as a part of the Qualification Process. The Registration phase of your Account has been Completed. The Activation of your account will be evaluated and communicated to you via email. You will be able to log in with your selected username and the Password you received on registration once your account has been activated. Recover Username and Password If you forget your username and password, you can get a reminder from the portal login page: Recover username and password.

Page 15/56 Insert you username and your registered email to the portal, or if you need to recover username just click on the button Recover username. COMPLETION REGISTRATION You will be able to log in with your selected username and the Password you received on registration once your account has been activated. Note: Registration can be also requested by an invitation and driven by Tecnimont. You could have received so emails about this. e.g.:

Page 16/56 Then you ll be requested to complete General and Qualification forms following next instructions Complete and Update General Forms At your first login a message will require to change your Password for security reasons. To complete your information click on the Editable Assessment.

Page 17/56 Select one of the forms to complete or update: Supplier Registration General Data- Identification- Other Information Local Activities Click Edit to complete at least mandatory data requested.

Page 18/56 Then click Save and continue up right in the editable page. Depending on your answers, you will be showed specific Forms to be completed and to fill out according to mandatory questions displayed. Note: Those icons mean that you have unlocked and answered to questions grouped into conditional forms, depending on your initial responses

Page 19/56 Note: each form completion percentage is always available and updated with coloured indicators Clicking on the tab: you complete General Form and freeze your answers Note: you can save your data many times. When you miss a mandatory field, an alert will advise you. In that case you can complete the form, or skip the completion and do it another time (or at the next access). During the completion of Your Profile and Qualification Forms you can always decide to save what has been done just clicking on Skip and Go to Next Form or Skip Mandatory Questions and resume it at the next access to the form or login. At the next access You can resume the answers filled so far.

Page 20/56 Complete and Update Qualification Forms Since not completed all mandatory questions for the selected Material Groups categories, the system will remember you to do so any time you access the portal. For this reason you need to complete or update your current Category Classification and related questionnaires. Please click on Review Classification and Questionnaires to proceed. NB: This message will be displayed until the Category Classification has been completed or updated. Check the categories that describe your business activity and provide all the requested information. Select current category, click on Edit and complete all the mandatory fields and attachments required.

Page 21/56 Note: if you are requested to upload a file/attach a document, you can use the button or DRAG and DROP it During the completion of the form you are able to save the data and skip the form to complete it another time without losing what has been done till that moment: all the data saved will remain. After completion you can see the Completion status of your category as: completed and a blue icon (instead of a red one) confirming you have not any mandatory answer to complete according to the specific questionnaire. If you are sure that you have selected all your categories, click on Confirm Categories.

Page 22/56 UPDATING YOUR CATEGORIES You can update the material groups categories that you wish to provide Maire Tecnimont at any time. If you want to check them, from the Dashboard, select My Organization from the Menu and then click on My Categories. To add categories click Add Category (open the Category Tree to search for categories relevant to your business, expand the entire list or use the search filter to find categories to add new ones to your profile). To remove a category, click the category name and then Remove Category on the top right of the page.

Page 23/56 Note: this operation will be possible until Maire Tecnimont has not collected your categorization for a suitable evaluation process. Otherwise the system will not allow you to remove MANAGING YOUR PROFILE Logging after registration will lead you to the Dashboard: Note: If you need to change the language, please click on your profile image and select the desired language: If you need to see your general data contacts and you need to modify your password, click on User Profile :

Page 24/56 Clicking on you can also view and print your Supplier Profile. Using Dashboard you can find all the contents available. From here you can access your profile, add new users to your account and respond to request from Maire Tecnimont. Note: To refresh the contents please click on and the page will be updated. If you want to change the tabs size please click on If you want exit and log off the session please click on Main Menu is always available in the left side of the page you are navigating clicking on My Organization: you can browse your Organization Profile/Categories/Assessments/Scorecards and select all the details on the right.

Page 25/56 Click on the row to enter in the profile areas. You can view all your Organization Profile, organized in: Registration Data: allows managing General Data form for your company identification. Basic Profile: allows viewing and managing responses regarding the Basic Profile Forms (tipically concerning your corporate organization and structure) Extended Profile: allows viewing and managing responses to additional sets of General Profile Forms. Status Summary: displays the Form completion status, in terms of completion of any Basic Profile, Extended Profile and Category Forms.

Page 26/56 Response Details: displays a summary and list of all the Profile Questions answered, including full details of the current response. It will not be displayed if no question has been answered by Supplier. The questions page displays a list of all the Profile Questions to which you have provided details that can be drilled-down into to verify when and how the response was provided. You can filter the Question list by Form, Question Type, or Title/Description, and filter by Date Last Modified. In each section page, you will be able to print your Supplier Profile simply by clicking on on the right top of the page

Page 27/56 USER MANAGEMENT In order to create sub-users (for example, employee of the same Company but different Division, or Company s dealer), firstly create the new user on E2Y eprocurement MET Portal and then create the same user (identified by same username and email address) on MET eprocurement Pilot Portal, following these steps: 1. Sub-user (Business unit contact/ Company s dealer) creation on E2Y eprocurement MET Portal Make the access on E2Y eprocurement MET Portal. https://e2y.mairetecnimont.it/esop/ita-met-host/public/web/login.jst In sub menu you can manage your users, organize proper company divisions and possible users roles/profiles. If you click on Users you will able to create new users inside your Organization account and set their rights/profiles

Page 28/56 To create so called sub-users, click on Create, complete the form and then click on Save Please note that the username must be the same when you ll create the sub-user also on the eprocurement Pilot Portal. After registering the new User, the login details will be sent via email to the email address chosen. The new User account will not have by default any Role associated to him. You will need to review the User Rights of the account in order to grant him the access to Objects. The account will not have access to Objects by default.

Page 29/56 2. Sub-user (Business unit contact/ Company s dealer) creation on MET eprocurement Pilot Portal Go To MET eprocurement Pilot Portal from the main dashboard, under Custom Links you will find the link to redirect to the Procurement Portal In sub menu you can manage your users, organize proper company divisions and possible users roles/profiles.

Page 30/56 If you click on Users you will able to create new users inside your Organization account and set their rights/profiles To create so called sub-users, click on Create, complete the form and then click on Save Please note: the username and the email associated must been the same created on E2Y eprocurement MET Portal.

Page 31/56 After registering the new User, the login details will be sent via email to the email address chosen. The new User account will not have by default any Role associated to him. So, click on Edit to set the rights for the User and then Save. Please note: To make the sub-user visible to the Buyer in the phase of invitation into a RfX, please turn the Right Contact visible to Buyer on Yes. Set rights by selecting between 3 options in the respective drop-down menu: "No": does not allow the sub-user any action / the sub-user has no visibility into details about the object. "Yes" allows the sub-user a certain action / the sub-user has the visibility of details about the object referred to. "Yes, if I m added to the User Rights list in the Object allows a specific sub-user Action / the sub-user has the visibility of details about the object referred to only if the Superuser has conferred visibility inside the event.

Page 32/56 UPDATE PROFILE WITH BVD ORBIS DATABASE Any supplier registered on BvD Orbis Database can ask for an automatic update of official information by launching it from the Homepage link NB: If you cannot find your company and have not a registration on BvD Orbis database, you must create a Bvd Temporary code as described previously to obtain a valid account on E2Y portal Once registered and logged in, it is suggested to update your information just clicking in Custon Links on Update Data from Orbis BvD, available in the Homepage. In You will obtain your company data presented in Orbis BvD and reported in red while compared to the values/responses provided before. Clicking on Update supplier data you can import these data on Your profile on E2Y portal overwriting the information highlighted in red colour. You can always update the information even if imported from Orbis BvD.

Page 33/56 APPENDIX 1 AUTOMATIC EMAILS TEXT These are the standard emails You will be receive when: 1. The Buyer will send this message to supplier not yet registered to request the registration on E2Y Portal: Subject: Invitation to RFQ - Request for Quotation Code PJT264_3000_2016_RFQ114 on E2Y - eprocurement MET Pilot Portal Dear Supplier, Maire Tecnimont Spa invites you to participate in the following RFQ - Request for Quotation on E2Y - eprocurement MET Pilot Portal: Type: RFQ - Request for Quotation Code: PJT474_3000_2016_RFQ78 Title: TECNIMONT 3911 ORPIC - OMAN - FB001 - FLARE PACKAGE UNIT Project Code: PJT474 Project Title: PP/PE Liwa ORPIC (Oman) IMPORTANT: In order to participate in the RFQ - Request for Quotation you must now create and submit a response to the Buyer. Instructions are provided below. The deadline for submitting a response to the RFQ - Request for Quotation is: Date: 26/08/2016 Time: 18:00 (CET - Central Europe Time DST) It is important that you comply with the above deadline as late submissions may not be accepted and you will risk exclusion from this RFQ - Request for Quotation. To view the details of the RFQ - Request for Quotation please - connect to https://e2y.mairetecnimont.it - enter your Username and Password - refer to the Main Dashboard, inside Quick Links area on Custom Links tab - click on Go to MET eprocurement Pilot Portal - Go to RFQ - Request for Quotations - Click PJT474_3000_2016_RFQ78 to view the details of the RFQ - Request for Quotation To create and submit your response to the RFQ - Request for Quotation: - Click 'Create Response' and proceed to complete all requested information in each Envelope by clicking the 'Edit response' buttons. Attach any appropriate documentation in the Envelopes if requested. - Once you have completed your response, click 'Submit Response' to send the response to the Buyer. If you require any clarification on this RFQ - Request for Quotation, please submit your query through the secure online messaging facility provided within the RFQ - Request for Quotation Messages function. HELPDESK E2Y - eprocurement MET From Monday to Friday 9:00 to 18:00 CET Phone Number: +44 203 34.96.606 Fax Number +39 02 266.002.242 Email: e2y.helpdesk@bravosolution.com" 2. Maire Tecnimont ask you to update your current Categories selection. Subject: Material Group Update Requested on E2Y eprocurement MET Portal

Page 34/56 Dear Supplier, The Evaluating Company Maire Tecnimont Spa has requested that you update your current Material Groups. Add Material Groups describing your business activity and provide the associated data. At least one Material Group must be selected and all required data completed in order to Confirm your Material Groups. To access the Material Group area of your profile use the following link, enter your Username and Password and click 'Review Material Groups' https://e2y.mairetecnimont.it Best Regards Maire Tecnimont Procurement Department 3. Maire Tecnimont ask you to complete any required data of your Company profile on E2Y eprocurement MET Portal. Subject: Qualification Assessment Form Review Requested by Buyer Organisation Maire Tecnimont Spa on E2Y eprocurement MET Portal Dear Supplier, The Buyer Organisation Maire Tecnimont Spa has requested that you complete any required data and review Qualification Assessment Forms on E2Y eprocurement MET Portal. Assessment Group Name: Qualification Assessment Buyer Comment (optional): To access the Form Questions (provided your access allows you) click the following link and enter your Username and Password https://e2y.mairetecnimont.it/esop/guest/login.do?qvu=784866370153ebd437cb Or browse as follows: - Connect to https://e2y.mairetecnimont.it - Enter your Username and Password - Select Assessments in the My Organization area - Click Editable Assessments - Select the Forms to be reviewed and completed - Click 'Return Forms to Buyer' to send the Forms back to the Buyer.

Page 35/56 SYNCRONIZATION TO SOURCING PILOT PORTAL From the activation of the account, within max 1h, the account will be synchronize Active Vendors on Sourcing Pilot Portal. Note: if you don t complete correctly the registration phase, the synchronization will fail. GO TO MET EPROCUREMENT PILOT PORTAL From the main dashboard, under Custom Links you will find the link to redirect to the Procurement Portal

Page 36/56 MANAGING YOUR PROFILE Logging after registration will lead you to the Dashboard: Notice: If you need to change the language, please click on your profile image and select the desired language If you need to see your general data contacts and you need to modify your password, click on User Profile :

Page 37/56 MAIN DASHBOARD Using Dashboard you can find all the contents available in the portal. From here you can access your profile, add new users to your account and respond to request from Maire Tecnimont. The Dashboard summarizes the entire Supplier s activity on the platform. On the left of the page you can always access to a navigation menu:

Page 38/56 Clicking on Sourcing you can see the Events (RFI, RFQ) in which you are been invited: In My Organization:

Page 39/56 You can view and modify your Registration Data just selecting it and then switching in to edit mode in order to modify the contents. Click on if you want to print your Supplier Profile.

Page 40/56 In User Management: If you click on Users you will able to create new users inside your Organization account and set their rights/profiles To create so called sub-users, click on Create, complete the mandatory field of the form and then click on Save. After registering the new User, the login details will be sent via email to the email address chosen. The new User account will not have by default any Role associated to him. You will need to review the User Rights of the account in order to grant him the access to the events. The account will not have access to events by default.

Page 41/56 So, click on Edit to set the rights for the User and then Save. HOW TO RESPOND TO AN RFQ View RFQ Details In the Dashboard, view the RFQs with Pending Responses portlet:

Page 42/56 Click to access on the RFQ you are invited. View the response page header, that summarizes the RFQ for the Supplier. View the Warning message in the Response Page header. Suppliers are advised to download and read all Buyer Attachments before submitting a Response to the RFQ. Click the link on the Warning message to view the Buyer Attachments: You will be taken to Buyer attachments page. The Buyers Attachments page displays all the Folders and Files that the Buyer has uploaded for the Suppliers. Notice: Mass Download button allow Suppliers to download all Buyer Files and Folders in a single operation.

Page 43/56 Select all the files you want to download and click on Download selected files button. Click the My Response heading in the RFQ Details menu to return to the My Response page. Create a Response View the 2 Response options available to the Supplier in the My Response page:

Page 44/56 o Create Response: Enables a Supplier to view and complete the Buyers Questionnaires and submit Response for Evaluation by the Buyer. o Decline to Respond: Notifies the Buyer that the Supplier does not intend to respond: Click on Decline to Respond: Select a decline to respond reasons and enter the reason details then click on decline button. Notice: both fields are mandatory The system always ask you to confirm in a pop up alert, if you change your mind you will be able to submit your response at any time until the closing date. (just click on Undo decline).

Page 45/56 Click the button Create Response: Read and click OK to the confirmation pop-up. View the My Response Summary that has appeared in the page: v Suppliers must respond to ALL mandatory Questions in each RFQ Envelope before submitting a Response. The 2 links let the Supplier navigate between Envelopes, to create their Response to each Envelope of the RFQ. The links are presented in sequence: Qualification, Technical, Commercial. Click on Edit Response for Qualification or Technical Envelope so you can open the response area to enter or modify your response:

Page 46/56 v The Qualification or Technical Response will open in edit mode. You can start to answer to all the mandatory fields required. In Qualification or Technical Response you may find question type like: description, numerical, option list, attachments. When an attachment is required to respond to the question, please Click to attach file button in order to upload the attachment required. The Attach Files window will open in a pop-up. You need to Browse to a File on your computer, and Attach it.

Page 47/56 Click on select a file to upload from your computer or you can use the drag and drop function and click on confirm button. When an Option list question is set, simply select the answer to the question:

Page 48/56 You can always click on Save and Continue to save the progress and keep filling out the Envelope, or Validate the Response to ensure all mandatory questions are answered prior to saving. By clicking on Save and Return button, this message will appear to remind you that to make your response visible to the buyer you have to submit it. Then you will be redirected in My Response Summary. To complete the Commercial Envelope click on Edit Response: The Commercial Response will open in edit mode:

Page 49/56 The system will start validating responses entered. Click on the Validate response button on top of the section before saving your responses, or update the total price after inputting changes clicking on Refresh. View the Additional Attachments Area at the bottom of the page: The Buyer has set general Attachments to be allowed for this Envelope. Supplier could attach any number of files here to support their offer. Review the My Response Summary for the Commercial Response, Notice that the Total Price of the Supplier Commercial Response has been calculated.

Page 50/56 View My Response Summary for each of the 2 Envelopes: The Summary should indicate that all Questions have been answered. The entire Response may now be submitted to the Buyer. If you missed any Questions, please go back and complete your Response. The Supplier must correctly Submit the Response in order for it to be evaluated by the Buyer. Click Submit Response, and click OK through the first pop-up window: Review and click OK through the second pop-up window: When the response is correctly submitted you will receive an email of confirmation and the Response status will be set in Response Submitted to Buyer: A Supplier may continue to edit and re-submit a submitted response up to the Closing date & Time. of the RFQ.

Page 51/56 ANSWER TO RFQ BY IMPORTING THE EXCEL FILE You can always insert your answers exporting the excel format of the RFQ just click on : Then click on Download, so you are able to download a excel spreadsheet containing the questionnaire. Save the spreadsheet to your computer, enter your response on the spreadsheet then import your

Page 52/56 completed file back into the platform in order to populate the question. Select the spreadsheet by clicking on Browse and the upload it by selecting Import excel button. If you click on Help To Create & Import Your Response button, you can have a guide on how create and import the spreadsheet. It is possible to print just click on print button at the top of the page:

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Page 54/56 MESSAGES AREA In each RFQ you can send or receive messages from the Buyer. In the Messages Area you will find: o Create Message: Lets you send a new Message to Maire Tecnimont. o Received Messages: Displays any incoming Messages from Maire Tecnimont. o Sent Messages: Displays any Messages sent to Maire Tecnimont. o Draft Messages: Displays any Draft Messages waiting to be sent. o Forwarded Messages: Displays any Messages that have been Forwarded to recipients outside the platform. How to create a message To send a message to the Buyer just click on Create message. And complete your message with subject, body and the details (you can always upload one or more attachments to the message).

Page 55/56 You can send it or Save it as a Draft. If the message is sent, You will be taken to the Sent Messages list. In sent Message you find your message and if it is read by the recipient. You can export list of all messages sent or received and print if you require.

Page 56/56 PRINTABLE VIEW OF THE RFQ You can always see the Printable view of the RFQ that you can print or download in pdf to have a RFQ summary with all the settings and details of RFQ.