Talent Connect User Guide

Table of Contents Register As A New User Search For Jobs/Save Jobs Basic Search Advanced Search Save Search Queries Job Cart Apply For A Job Resume Upload Candidate Personal Info Profile Questions Work Experience Education & Certification Attachments (attaching and deleting files) Commitment to Diversity E-Signature Summary 2

Table of Contents (cont d) Drop My Resume Create A General Profile Candidate Personal Info Job Posting Notification Profile Questions Work Experience Education & Certifications Attachments (attaching and deleting files) Summary Change Job Notification Settings My Account Options Change My User Name/Password Forgot My User Name Forgot My Password 3

Table of Contents (cont d) Technical Assistance Completing Required Fields Missing Information on My Profile My Information wasn t Saved Internet Browser Difficulty Receiving System Errors Frequently Asked Questions 4

Register as a New User Step 1: Log onto www.pge.com/career s and select Search Management and Professional Jobs. Click the Sign In link located in the top right corner next to My Job Cart and you will be directed to the Login Page. 5

Register as a new user (cont d) Step 2: Click the New User button. You will be directed to our Privacy Agreement before being taken to our New User Page. 6

Register as a new user (cont d) Step 4: Create a User Name. Enter a personal e-mail address as your user name. Step 5: Create a Password and reenter it in the Reenter Password field Your password should be at least 6 characters, and must contain at least 1 letter and 1 number. Your password can't contain your user name and it can't use more than 2 consecutive repeating characters. Click Register 8

Register as a new user (cont d) You will be asked to provide a security question and answer. This information will be used to validate your identity in order to reset and e-mail you a new password. Choose something that is easy for you to remember, but hard enough so that others cannot guess. The answer must contain at least 3 characters. Click OK to continue. 10

Search for Jobs Basic Search Advanced Search Saving Search Queries 11

Search Jobs & Save Jobs Basic Search To apply for a position you are interested in, you must have created a job search profile. Basic Search Step 1: If you know the job number and the type of job you are interested in, you can fill in the Job Number and Keywords section. Step 2: Choose a job discipline from the drop down menu. If you are interested in more than one job discipline, click on Add Job Discipline 12

Search Jobs & Save Jobs Basic Search (cont d) Step 3: Select an additional Job Discipline from the list provided. Note: You can remove a Job Discipline if you need to by selecting the Remove Job Field link.. 13

Search Jobs & Save Jobs Basic Search (cont d) Step 4: You may also select multiple criteria to search for jobs by using the drop down features to select Zip/Postal Code, and Distance. You may be prompted to choose specific sites you are interested in. Check the box next to those sites. Click Search for Jobs. 14

Search Jobs & Save Jobs Basic Search (cont d) Talent Connect will display the number of job postings that match your criteria selections. To view a job, click on the job title. You can view and save a job to your job cart by choosing the link Add to My Job Cart for future reference. For details on how to Apply for a position, see the How to Apply to a Job section. 15

Search Jobs & Save Jobs Advanced Search Advanced Job Search With advanced job search you can drill down further for information regarding specific jobs matching your selected criteria (job level, schedule, etc.) Step 1: Select Advanced Job Search at the top of the MyJobPage Tab. 16

Search Jobs & Save Jobs Advanced Search Step 2: Repeat steps 1-4 of the Basic Job Search filling in your search criteria. You will notice additional advanced search option boxes as you scroll down the page. For additional help and step by step instructions, click here for a User s Guide. 17

Search Jobs & Save Jobs Advanced Search (Cont d) Step 3: Scroll down to see the advanced search boxes. Choose your selection criteria by clicking the radio button/box next to your desired selection (s). Click Search for Jobs to see your search results 18

Search Jobs & Save Jobs Save Search Queries Save a Search Once you have received results from your job search, you can save them by clicking on the Save this Search link. 19

Search Jobs & Save Jobs Save Search Queries Save the search query allows you to save a search so that you do not have to fill in the search criteria in the future when you want to search for similar positions. Enter the search query name below, then click "Save". The searches will be saved in the "My Saved Searches" section under the "My Jobpage" tab. 20

Search Jobs & Save Jobs Job Cart Job Cart If you find a position that you are interested in, but you re not sure if you want to apply for it, save it to your Job Cart. If you decide to apply at a later time, you won t have to search for it again. You can save up to 25 jobs in your cart. Jobs will be saved until you remove them or the job has been filled. 21

Search Jobs & Save Jobs Job Cart (Cont d) Step 1: To add a job to your cart, click on the Add to My Job Cart button under the position you are interested in. This will add the position to your job cart and save them for viewing at a later time. 22

Search Jobs & Save Jobs Job Cart (Cont d) My Job Cart will show the number of items you have added to the cart. To access your job cart later, click My Job Cart located at the top right hand corner of the job search page. This will access all of the jobs you have saved in the cart. Please note that you can only apply to one saved job at a time. 23

Search Jobs & Save Jobs Job Cart (Cont d) Step 2 : Click on Apply to apply to the job or Remove from Job Cart if you are no longer interested in pursuing the job. If you choose Apply, you will be directed to the job application form. If you choose Remove from Job Cart, the job will be deleted from your job cart. 24

Apply for a Job Creating your Job Application Profile 25

Apply for a Job Apply for a Job When you are ready to apply to a position, click on the Apply link located at the bottom left corner of the job posting. This will take you into your application profile. 26

Apply for a Job Resume Upload The application contains a series of sections that need to be completed. The position will be listed at the top of the page. Step 1: Upload your resume. Click on I want to Upload a Resume, and then click Browse to locate your document and then Open. The system will extract the relevant information in the resume and fill out part of the online submission. Click Save and Continue when you are through. 27

Apply for a Job Candidate Personal Info Step 2: Candidate Personal Info. Fill out your personal information (Required fields are marked with an asterisk). Some of the information may already be filled in for you if you have a general profile or an uploaded resume. Verify that the information is correct before continuing. Check this box to indicate if you want the information from this profile to update your General Profile. Click Save and Continue. 28

Apply for a Job Profile Questions Step 3: Profile Questions. Please select an answer from the drop-down for each question in this section (remember each question marked with an asterisk is required). These questions are important for us to better understand you and assess your qualifications. Click Save and Continue when you are through. 29

Apply for a Job Work Experience Step 4: Experience. Tell us about your work experience starting with your most recent job first. Check the box marked Current Job if you are still working at the company. 30

Apply for a Job Education & Certification Step 4 continued: List your Education beginning with your highest degree earned. Click on the Add Education button to add additional information for each degree you have earned. Scroll down to continue to the Certifications Section. 31

Apply for a Job Education & Certification (Cont d) Step 4 continued: Certifications. If you have certification that is relevant to the position you are applying for, please fill in this section. Start with the most relevant certification first and continue to add all certifications that are important to disclose for this job. Click Save and Continue. Tip: You can click Save as Draft and come back to your application at a later time. Look for this button at the bottom of each section. 32

Apply for a Job - Attachments Step 5: Attachments Enhance your job search profile by attaching a resume, cover letter or reference list. Click Browse to select the document from your files and then click Attach. Attachments you uploaded from a previous application or General Profile, will be listed. If you do not wish to include these with this specific job application, uncheck the Relevant Files box.. Click Save and Continue You can also delete any files you no longer wish to have attached to your profile by clicking on the Delete button. 33

Apply for a Job Commitment to Diversity Step 6: Commitment to Diversity. To support compliance with federal and state regulation requirements, we ask that you provide us with the following information. Your submission to these questions is optional; we do not require that a specific answer be provided, however if you choose not to answer, we ask that you select I do not wish to provide this information in the drop down menu. Click Save and Continue. 34

Apply for a Job E-Signature Step 7: E-Signature Read the statement provided in the box and then provide the information at the bottom of the page to indicate that you have read and approved it. An e-signature is the electronic equivalent of a handwritten signature. Click Save and Continue when you are through. 35

Apply for a Job - Summary Step 8: Summary This page displays the summary of your application. To modify some specific information, click Edit next to the relevant section. Click Submit to complete and enter your application for the position. 36

Drop Off My Resume Create a General Profile 37

Drop my Resume Create a General Profile Drop Off My Resume If you are interested in working for PG&E, but you do not see a job that you are interested in applying for, you can Drop off your Resume by creating a General Profile. Click the Access/Update My Profile link located on the Basic Search Tab on the right hand side under Job Profile. 38

Drop my Resume Create a General Profile Candidate Information The General Profile contains a series of sections to be completed. Step 1: Candidate Information. Fill out your personal information sheet as completely as possible. Required fields are marked with an asterisk. Click Save and Continue when you are through. 39

Drop my Resume Create a General Profile Job Posting Notification Step 2: To help narrow down your job search, indicate your employment preferences under Basic Profile Information by checking the box next to each condition that best matches your interests. If you are interested in being notified of any job positions that match your profile, check the box under E-mail Notifications. 40

Drop my Resume Create a General Profile Job Posting Notification (cont d) Step 3: Choose the job categories and locations you are interested in. Click on Add to List for each additional category you choose. Click Save and Continue. 41

Drop my Resume Create a General Profile Profile Questions Step 4: Profile Questions. Select an answer to each of the questions from the drop-down lists. These questions are important for us to better understand you and assess your qualifications. Click Save and Continue when you are through. 42

Drop my Resume Create a General Profile Work Experience Step 5: Work Experience. Tell us about your work experience starting with your most recent job first. If you are currently still in the position, check the box Current Job. Click Save and Continue 43

Drop my Resume Create a General Profile Education/Certifications Step 6: Education and Certifications. List your Education beginning with your highest degree earned. Click on the Add Education button to add additional information for each degree you have earned. 44

Drop my Resume Create a General Profile Education/Certifications (cont d) Step 6: Certification. If you have certification that is relevant to the position you are applying for, please fill in this section. Start with the most relevant certification first and continue to Add Certifications that you feel would be helpful to disclose. Click Save and Continue when you are through. 45

Drop my Resume Create a General Profile Add Attachments Step 6: Attachments Enhance your job search profile by attaching a resume, cover letter or reference list. Click the Browse button to select the document from your files and then click Attach. You will see the attachments you added on the bottom of the page. If you need to delete a document, you can select the Delete link under Actions listed in the far right of the section. Click Save and Continue 46

Drop my Resume Create a General Profile Summary Step 7: Summary This page displays the summary of your application. To modify some specific information, click the Edit hyperlink next to the relevant section. Click Submit to complete your profile. 47

Change Job Notification Settings My Account Options Step 1: To change your Job Notification Settings log in to your account, and click on the My Account Options link. 48

Change Job Notification Settings My Account Options Step 2: Under the correspondence section, choose the Edit link. 49

Change Job Notification Settings My Account Options Step 3: Check or uncheck a box next to the correspondence you want to modify. Click the Save button. 50

Change Job Notification Settings My Account Options Your account should now show the updated change. 51

Changing My User Name or Password Step 1: To change your User Name or Password, log in to your account, and click on the My Account Options link. 52

Changing My User Name or Password Step 2: Under the Login Information section, choose the Edit link.. 53

Changing My User Name or Password Step 3: Enter you current password and then enter a new password. Confirm your new password and then click the Save button. 54

Forgot My User Name Step 1: Select the Forgot My User Name link at the Login screen. 55

Forgot My User Name Step 2: Enter your e- mail address in the space provided. If you have never provided an e-mail address, click Validate. You will be prompted to provide some additional information to continue. 56

Forgot My User Name Step 3: Please fill in at least one field in order to validate the information. We suggest filling in your name (first name and last name are considered one field) or your e-mail address. Click the Validate button when you are through. 57

Forgot My User Name Step 4: Your User Name will be retrieved. If you know your password, you may click Back to Login Page to continue. If you forgot your Password, Click on the Forgot your Password link to retrieve your password. 58

Forgot My Password Step 1: Click on the Forgot your Password hyperlink at the Login Screen. 59

Forgot My Password Step 2: Enter your email address/username and then confirm your e-mail address. Click OK to continue. 60

Forgot My Password Step 3: An e-mail will automatically be sent to the e-mail address you entered. Please check your e- mail inbox to retrieve your password. 61

Forgot My Password Step 4: The email you receive will contain an access code and a link back to the login screen. 62

Forgot My Password Step 5: Enter your Username/Email address and the Access Code provided in the email letter you received. Click the Login button. 63

Forgot My Password Step 6: You will be asked to enter the Access Code again and enter and confirm a new password. Click OK or Sign out to complete the change. 64

Technical Assistance Completing Required Fields Missing Information on My Profile My Information wasn t Saved Internet Browser Difficulty Receiving System Errors 65

Completing Required Fields You may receive a prompt telling you what you missed if you did not fill out all of the required fields needed to complete this section. All required fields are marked with a red asterisk. Note: Some questions have additional follow up questions assigned to them that you will need to answer. These questions are typically marked with a caution symbol. Allow the system time to refresh and show additional questions. 66

Completing Required Fields You must make a selection for each of the categories listed. Not Specified is the system default and is NOT considered a selection. 67

Missing Information on my Profile The information that you provide when you are applying for a specific job will NOT automatically update your general profile with the same information. To replace the information in your Job Search Profile with the information from a job application, check this box. If you do not check the box, the information in your job search profile will stay the same and the information from the application will only be used for that specific application. 68

Missing Information on my Profile Please note that not all of the information in the job application will transfer over to the General profile by checking the box. There are some specific sections within a job application that are not a part of the General Profile (Job Search Profile) This means that not all of the information that is on your job application will show up on the General Profile. 69

My Information wasn t Saved When filling out a Job Application or General Profile, you must complete each page of the application within 60 minutes. If you do not click on Save and Continue within 60 minutes.. 70

My Information wasn t Saved.you will be logged out of the system and you will have to re-enter all of your information. 71

My Information wasn t Saved If you have not finished filling out your application, but need to come back to it at a later time, you can always click on the Save as Draft button and it will save what you have already entered. 72

Internet Browser Difficulty Internet Explorer is the only approved Internet Browser to be used for Talent Connect. Do not use any other browsers such as Firefox, Opera or Safari. These browsers do not work with Talent Connect. 73

Internet Browser Difficulty Since Talent Connect is a web supported application, there are a few things you will need to do in order for the system to function properly. First, you will need to disable the Pop up Blocker. Step 1: Choose tools Step 2: Choose Pop Up Blocker Step 3: Choose turn off Pop Up Blocker 74

Internet Browser Difficulty Step 4: Disable the Pop Up Blockers on additional toolbars you may have installed (Google, Yahoo, AOL) as it is likely the system will not work with those in place. 75

Receiving System Errors 76 The cause for system errors may vary. A few of the more common ones: Back/Forward Buttons: Do not use the Back and Forward buttons on Internet Explorer to navigate through Talent Connect The system does not recognize these buttons and will close you out. Any information you did not save will be lost. Browser Requirements: Make sure the computer you are working from meets the requirements

Frequently Asked Questions 77

Frequently Asked Questions Q: Was my application submitted? How can I check the status of my application? A: You can verify that your application was successfully submitted by clicking on the My Job Page tab of the Career Section and selecting the My Submissions sub tab. This tab will list all submissions you have completed as well as those that you re still working on that are in draft status. The status of the application is listed under each of the jobs that you have applied to. To make a change to your application, click on the View/Edit hyperlink under the job listing. Q: Can I fill out a paper application? A: Unfortunately, PG&E does not accept paper applications. All candidates are required to submit an application for a job through our online application process via the PG&E website. If you are having difficulty applying online, please refer to the troubleshooting topics within this guide for assistance. 78

Frequently Asked Questions (cont d) Q: How do I log in to my account? A: From the Career Section Page (log into www.pge.com/careers), click on Search Management and Professional Jobs and then the Sign In link in the top right hand corner of the page. You can also select Access My Profile located on the right hand side middle of the page under job Search Profile. Q: Why do I need to apply for jobs individually? A: Prescreening questions are specific to each job opening and each application must be signed for individually via the e-signature tab of the application. All other fields from your general profile, however will automatically populate any non-job-specific field on the application. 79

Frequently Asked Questions (cont d) Q: Does my user name have to be an e-mail address? A: No, but we recommend that you use this. Personal e-mail addresses tend to be unique identifiers so there will be less of a chance that your username will be the same as another candidate s. Q: My resume is already uploaded to my general profile. Do I need to upload it for each job application? A: You do not need to upload your resume each time, however, you will need to check off the box next to the resume (and any other additional attachments already uploaded on your general profile that you want included) under Relevant Files. Your documents will be listed but will not automatically be included unless you select the box indicating to include them. If you upload a new resume or document when you apply for a job, the box will automatically be checked to include the document. 80

Frequently Asked Questions (cont d) Q: It has been a few months since I logged in and I forgot my password. How do I access my account? A: At the login screen under the password field, you will see a hyperlink entitled Forgot Your Password? Click on that link and follow the instructions to receive an e-mail with instructions and an access code to reset your password. For more details refer to the Forgot My Password section of this user guide. 81