Complete Business Data Protection Solutions and Services Backup and Recovery to the rescue Jean Vangramberen UK Sales Director March 22, 2018 1
Agenda Welcome and Introduction Executive Summary Company Profile Data Protection Solutions and Services Key Take Aways Welcome on our booth C1940 Q&A 2 2
Executive Summary Carbonite offers complete business data protection powered by EVault, DoubleTake and Datacastle. We provide solutions to Service Partners and customers to create Cloud, Hybrid or On-Premise solutions for Servers and Endpoints to cover up to instant RTO and RPO, while also offering long term retention of data for compliance. Backup and Recovery to the rescue 3 3
Carbonite Company Profile 4
End of 2016 $200M+ Revenues 100K+ Business customers $500M+ Market value Strong but separate data protection offerings 5
Data protection experience for every business 1.5M + customers worldwide 100,000+ successful data migrations 95%+ customer satisfaction rate 160+ petabytes of data under management 1,000 partners, VARs and MSPs globally 20+ years of expertise in data protection 6
Carbonite We provide data protection solutions that are powerful, yet simple, with value and security. We are A leader in data protection market Focused on SMB, midmarket & selected enterprises with our partners Participating in large and growing market We have Great people and tech: cloud platform and broad solutions Proven acquisition competency Demonstrated steady growth and improving margins 7
Target increasingly attractive markets ~12% growth Cloud Backup (BaaS) ~$2 B +20% growth Disaster recovery as a Service (DRaaS) ~$2 B +20% growth Cloud migration Today Data Protection + $15 B Market Source: Gartner, IDC, Markets and Markets and Carbonite estimates 8
Deliver complete data protection platform Backup & Archiving DR as a Service (DRaaS ) & High availability Workload portability Computer Carbonite Endpoint Backup Not applicable Carbonite Endpoint Backup Physical server Virtual server Cloud server Carbonite Hybrid Backup Carbonite Cloud Backup Carbonite MailStore Carbonite Availability Carbonite DRaaS Carbonite Move Carbonite Cloud Migration 9
Supported by a global network of partners Direct market resellers Sell directly to end users No storefronts completely online business Distribution Develop and expand our partner network Single source procurement, operations and payment for channel partners Alliances Solution & Technology integrations White- label product offerings Marketing relationships 10
Supported by a global network of partners Value-added resellers Local IT consultancy serving SMBs Selling multiple solutions, installations and maintenance as needed May bundle products to create custom solutions for each client Managed service providers Serve small businesses and midsize companies with more complex environments May have data centers for hosting client infrastructure and for backups Often work with clients on a retainer basis (long-term client relationships) 11
One solution, easy to consume, w/ world s best support One solution across all systems From physical to virtual, legacy systems and cloud Easy to consume via single API and UX Easy to configure, operate, test, fail over and fail back Exceptional support before, during and after an outage 24x7 support, ensuring tests successful, recovery smooth Stevie Awards 2016 5 golds, 9 silvers 12
Our transformation to a data protection platform From laptop backup to complete data protection for any IT environment Cloud Virtual Phy sical Hours Minutes Seconds Backup Disaster recovery High availability 13
Data protection options for every scenario How long it takes to get back data Value to business Hours High Medium Low Seconds Cloud Virtual Physical 14
Where data resides: Carbonite Data Protection Portfolio From laptop backup to complete data protection for any IT environment Type of service offered by Carbonite: Back-Up Disaster Recovery High Availability Cloud Virtual Com plete Data Protection +Archive +Migrate Physical Carbonite s initial product Hours Minutes Seconds Recovery time measured in: 15
The Carbonite data protection portfolio Protection from: Backup High availability Migration Computer Carbonite Safe Backup Physical server Virtual machine Cloud Carbonite Backup Carbonite Availability Powered by DoubleTake Carbonite Move Powered by DoubleTake and Carbonite Cloud Migration Powered by DoubleTake 16
Carbonite Server Backup and Recovery March 22, 2018 Carbonite confidential carbonite.com 17
On Premise and Cloud Backup powered by EVault Multitenant, encrypted and compressed backups Straightforward recovery in hours or days Cost-effective protection for critical workloads Cloud backup with MSP s Full data copy secured in the Service Provider s cloud On Premise and Hybrid backup Local copy on Carbonite appliance and a copy in the cloud Flexible deployment Branch office, central IT and cloud support Flexible restore Files, whole systems, VMs and bare metal Robust security Encrypted in-flight and at-rest (you hold the keys) Award-winning support 24x7 phone support from certified experts x86 and legacy systems Support for AIX, iseries, HP-UX and Solaris 18
Carbonite Server Backup Cost-effective protection for non-critical workloads Server Backup Forever-incremental, encrypted and compressed backups: 1-year backup retention Straightforward recovery in hours or days Server Cloud Backup Secondary copy secured in the Carbonite/MSP cloud Server Hybrid Backup Local copy on Carbonite appliance and a copy in the cloud Flexible Deployment Flexible Restore Robust Security Award-Winning Support x86 and Legacy Syst ems Branch office, central IT and cloud support Files, whole systems, VMs & bare metal Encrypted in-flight and at-rest (you hold the keys) 24 x7 phone support from certified experts Support for AIX, iseries, HPUX and So laris Carbonite s Confidential Information. Information contained herein presents our current product direction and is subject to change. 19
Carbonite Server Backup A smaller footprint for data Front-end deduplication DeltaPro Bandwidth throttling Back-end deduplication Reduces storage 2:1 Change identification enables incremental forever backups Eliminates network interruptions Further reduces storage footprint Carbonite s Confidential Information. Information contained herein presents our current product direction and is subject to change. 20
Three Key components of Carbonite Server Backup Portal Agent Backend (The Vault) Centralized web-based management console Complete control of backup and recovery process by administrator Easy-to-use GUI for customization of policies and schedules Installed on each system to be protected Executes backup processes Tracks block level changes on each protected server Compresses and encrypts changes Pushes data to the Vault Stores, manages and monitors backups Processes, catalogs and indexes changed blocks Is optimized for disk utilization Carbonite s Confidential Information. Information contained herein presents our current product direction and is subject to change. 21
Protect multiple platforms with a single solution Carbonite s Confidential Information. Information contained herein presents our current product direction and is subject to change. 22
1 Carbonite Server Backup: Three deployment models Direct to cloud 2 Local appliance, then cloud Primary System Physical or Virtual Carbonite Appliance Carbonite/MSP Cloud Recovery Options Restore files, folders, servers or an entire site Restore directly from cloud or from local appliance Recover to any prior backup Recover in Hours (RTO) 3 Many remote offices Central office Then cloud Carbonite s Confidential Information. Information contained herein presents our current product direction and is subject to change. 23
EVault Key Differentiators EVault was designed for MSP and Redundant on premise environments TRULY multi-tenant Reduction of bandwidth usage as well dynamic bandwidth throttling Reduction of backup storage footprint, as well tiered/secondary storage Easy to use, and manage, deploy with management portal Backup of VMs as well as physical machines Easy pricing model, capacity based per native TB Encryption is done by the agent, and data encrypted on the back-end Vault Encryption key is owned by the end user 24 2
Carbonite High Availability and Migration March 22, 2018 Carbonite confidential carbonite.com 25
Availability and migration powered by DoubleTake Continuous replication to a secondary site for high availability and risk-free migration of physical, virtual and cloud servers Carbonite Availability powered by DoubleTake Continuous replication and flexible failover for key systems Carbonite Move powered by DoubleTake Risk-free migration between any two systems Continuous replication Byte-level protection from primary site to secondary target Near-zero downtime Recovery times in minutes with sub-second recovery points Reliable for IT maintenance Easy to fail over instead of planned outages Scalable design Negligible performance impact across protected systems Award-winning support 24x7 phone support from certified experts 26
Protection with Carbonite Availability Protection of data and/or entire servers Cross physical, virtual and cloud based environments Failover and failback Ideal for servers need a failover time of minutes with no data loss Easy implementation and management of protection jobs Uses existing hardware Real-time IP based Replication Engine Asynchronous, Byte-Level, Real-Time Bandwidth Throttling & Compression Encryption Minimizes impact to RTO/RPO and Exceeds SLA s Platform Independent Protection Storage, Server/Hypervisor & Cloud Independent Supports Windows & Linux Servers 27
Carbonite Availability A cost-effective solution for your mission-critical environments that mitigates the business impact of downtime, without adding an additional vendor to manage in your environment. Enhance your data protection strategy by adding near zero-downtime for mission critical systems Increase protection, reduce complexity and cost The ideal solution for systems that require nearzero downtime 28
Carbonite Move Easily and efficiently move data, applications, and entire servers from cloud to cloud, or between physical and virtual platforms, without impacting system availability or draining your IT resources Structured, repeatable migration with near-zero downtime and no data loss Keep your IT team running smoothly and efficiently No longer worry about becoming locked into systems that slow your business down 29
Carbonite Cloud Migration Carbonite Cloud Migration utilizes Carbonite Move, which enables migration of any physical, virtual and cloud server into the cloud, maximizing uptime and minimizing downtime Benefits Migration Orchestration Automation of Double-Take job creation Auto discovery of source servers Centralized web based management Real-time IP based Replication Engine Asynchronous, Byte-Level, Real-Time Bandwidth efficient Online, Near Zero - Downtime Migration Cutover when ready no waiting for final data synch Exceeds SLA s Platform Independent Cloud Migration Product Storage, Server/Hypervisor & Cloud independent Supports Windows Server, Linux Server 30
Platform Support Operating Systems Hypervisors* Cloud Platforms* * Indicates native/integrated support 31
Carbonite Endpoint Backup March 22, 2018 Carbonite confidential carbonite.com 32
DRaaS/ HA SERVER BACKUP ENDPOINT BACKUP The Carbonite data protection portfolio HOME VSB SMALL MEDIUM MSP Carbonite Safe Backup Carbonite Endpoint Backup (Datacastle RED) Carbonite Hybrid Backup Carbonite Cloud Backup Carbonite Onsite Backup Powered by Evault Carbonite Availability Carbonite Move Powered by Doubletake Carbonite s broad portfolio enables hybrid backup and high availability with deployment flexibility 33
Carbonite Endpoint Backup Endpoint backup Secondary copy of distributed endpoint data secured in our cloud, the public cloud or onsite Featuring QuickCache TM LAN speed time-toprotection Enterprise-grade endpoint backup and archival for laptop, tablet and smartphone data protection Quick, silent and centralized deployment & management for large distributed organizations Policy-controlled backups that don t interfere with end-user productivity Secure, remote data access from any device, anywhere, anytime Flexible deployment Maximum deployment flexibility and scalability for large distributed organizations Data loss mitigation Patented enterprise-grade endpoint backup and security for the mobile workforce Bandwidth optimization Intelligent global usage of bandwidth for optimized end user experienced and reduced network traffic Robust encryption and deduplication Encrypted in-flight and at-rest (you hold the keys) 34
Carbonite Endpoint Backup Endpoint backup Secondary copy of distributed endpoint data secured in our cloud, the public cloud or onsite Featuring QuickCache TM LAN speed time-toprotection Enterprise-grade endpoint backup and archival for laptop, tablet and smartphone data protection Quick, silent and centralized deployment & management for large distributed organizations Policy-controlled backups that don t interfere with end-user productivity Secure, remote data access from any device, anywhere, anytime Flexible deployment Maximum deployment flexibility and scalability for large distributed organizations Data loss mitigation Patented enterprise-grade endpoint backup and security for the mobile workforce Bandwidth optimization Intelligent global usage of bandwidth for optimized end user experienced and reduced network traffic Robust encryption and deduplication Encrypted in-flight and at-rest (you hold the keys) 35
Putting it together Simple, flexible solution Centrally managed vault deployed in our cloud, the public cloud or onsite QuickCaches at remote offices for performance management (optional) Silently deployed endpoint client (can be hidden from users) 36
Key Technologies QuickCache Use QuickCaches to manage bandwidth consumption across your distributed network and decrease time-toprotection for end users. QuickCaches are smart centrally managed data caches which are easily installed on endpoints, in the cloud and in physical locations. Local Cache Provide faster data restores and improve network traffic efficiency further by backing up encrypted data to a device s local cache. This means data can be restored without having to travel across your organization s WAN or LAN. Global de-duplication Save on storage without sacrificing security even in a multitenant environment with powerful global deduplication of AES- 256 encrypted data using unique key per block Security Data is protected at rest by AES 256-bit encryption and is protected by 128-bit Secure Socket Layer (SSL) during transport. Enterprise Key Controller provides an extra layer of security and control for companies using the public cloud or a third party data center. Deploy in state-of-the-art data centers that are SAS 70 Type II, SSAE 16 audited and ISO 27001 certified. Data Wipe: Data can be wiped remotely with time-based policy triggers or On-demand when a device is lost or stolen. Easily comply with Legal Hold requirements when facing litigation. 37
Carbonite Endpoint Backup Client Efficient Backup Global de-duplicated data is backed up quickly and securely in the background Data Retention Set automated policies for time period or number of version to be retained for compliance Local Caching Backed up data is encrypted and managed in a device s local cache, providing faster data restores Backup Frequency Scan for changes and set backup for changes as often as one minute to ensure data protection Silently deploy via policy with customized options. Available in 11 languages with 30% of customers not making client visible to end users 38
Carbonite QuickCache TM Speed time-to-protection Rapid protection for your enterprise with backup times reduced 10x using high speed LANs Speed recovery time Restore large data sets in minutes from a local QuickCache over the LAN Manage bandwidth Granular centralized management options protect your WAN. Manage when backups travel across the corporate network, between QuickCaches and the Cloud Vault for example, at off peak hours QuickCaches allow for LAN speed time-to-protection by sending backups to the Cloud Vault at off-peak hours 39
Carbonite Mobile ios & Android Backup and protection Apple ios and Android devices Access Rapidly access any protected file from a different device to your ios and Android device Central Management Mobile dashboards allow administrators to support customers on any device from a web browser Easy to deploy ios and Android apps are free and easy to download in the Apple or Google Play stores Designed to enhance a user s edge devices across the organization 40
Carbonite Endpoint Backup includes key features for MSPs Deployment Flexibility- Deploy in your Azure EA, use Carbonite s Azure-hosted Vault, or into your own data center Multi-tenant Enables multiple companies and users within a single vault Efficiency Global de-dupe reduces storage footprint and reduces cost Public APIs Automate tasks within your systems (user creation, device deployment, status) White label Align to your Go to Market plans and branding Policy Driven Control which elements your customers can see and change 41
Specialized in Email archiving, Email Management, ediscovery Headquarters: Viersen, Düsseldorf Customers: > 35,000 Countries: > 100 A Carbonite Company: In 2014 42
Mailstore Products and Services 43
MailStore SPE Email Archiving for Service Providers Helps MSPs to offer their own email archiving as a service Software solution for own or leased Windows infrastructure Supports practically all email systems and archiving methods Scalable to any number of customers MSPs are billed monthly and based on usage Trusted by over 400 MSPs with more than 2,000 customers The Email Archiving Experts www.mailstore.com 44
Key Take Aways: Backup and Recovery to the rescue 1. Business data protection powered by EVault, DoubleTake, Datacastle, Mailstore 2. Cloud based, hybrid or on premise solutions for servers and endpoints 3. Cost-effective protection for non-critical workloads and mission-critical sites 4. Solutions for MSP cloud offerings and onsite deployments 45
Questions and Conclusions Welcome on Booth C1940 Thank you! 46